Patient Access Specialist

$16.75 - $22.25/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago


Syneos Health rating

8.5

Company rating: 8.5 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

18th of 70 rated pharmaceutical


Job description


Description

You are an expert facilitator: you open doors, foster communication, and bridge the gap.

In this role, you will be responsible for the successful growth of patient access initiatives of our client within the assigned geographic territory. The primary focus of the Patient Access Specialist is to leverage strategic insights within targeted interconnected inpatient/outpatient systems to achieve identified business objectives including formulary access, reimbursement support, care transition support, and site of care offerings across the neuroscience portfolio. You will:

  • Act as an extension of the HUB
  • Provide reimbursement education leveraging Patient Healthcare Information (PHI) to support the benefits investigation and prior authorization processes for neuroscience products and administration/observation
  • Provide education on operational requirements per FDA, federal, and state level requirements for the handling of a controlled medication
  • Work with stakeholders to include customer targets within Integrated Delivery Networks, Hospitals, Pharmacies specializing in Mental Health, Community Mental Health Centers, and other community settings where mental health patient populations are managed to ensure that the activities of the PAS contribute to the achievement of the objectives
  • Direct customers to key education resources as needed, including HUB and reimbursement questions

Essential Requirements:

  • Bachelor's Degree
  • 5 years' experience in healthcare sales
  • Understanding and experience in the access and reimbursement landscape
  • Experience in building customer relationships, large account management, or related expertise (targeting, developing, and maintaining a customer base)
  • Demonstrated track record of achieving/exceeding responsibilities, goals and objectives
  • Current driver's license and clean driving record along with the ability to travel overnight up to 30%
  • Must live within territory or within territory boundaries.

Desired Requirements:

  • MBA
  • 2+ years demonstrated in-depth knowledge of the mental health market
  • Working knowledge of the targeted geographical area with existing understanding of the local healthcare environment (hospitals, systems, referral patterns)
  • Ability to utilize customer relationships and develop traditional and non-traditional customer relationships to further business opportunities

At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn't align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.

Why Syneos Health? Our ability to collaborate and problem-solve makes a difference in patients' lives daily. By joining one of our field access teams, you will partner with industry experts and be empowered to succeed with the support, resources, and autonomy needed to successfully navigate the complex reimbursement landscape. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients Experience the thrill of knowing that your everyday efforts are contributing to improving patients' lives around the world.

Work Here Matters Everywhere | How are you inspired to change lives?

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)


At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, and flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements.


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Frequently asked questions

Q: What skills or qualities help someone succeed as a Patient Access Specialist?

A: To succeed as a Patient Access Specialist, key technical skills include proficiency in electronic health records (EHRs), medical terminology, and coding systems such as ICD-10 and CPT. Soft skills like strong communication, empathy, and problem-solving abilities are also crucial, as Patient Access Specialists often interact with patients, families, and healthcare teams to coordinate appointments and resolve scheduling issues. By combining these technical and interpersonal skills, Patient Access Specialists can effectively manage patient flow, ensure accurate billing, and provide exceptional patient experiences, ultimately supporting career growth and effectiveness in the role.

Q: What is the career path for a Patient Access Specialist?

A: A Patient Access Specialist typically starts as an entry-level role, progressing to mid-level positions such as Patient Access Coordinator or Patient Registration Specialist, where they develop skills in patient intake, insurance verification, and scheduling. As they gain experience, they can move into senior roles like Patient Access Manager or Director of Patient Access, overseeing teams and implementing process improvements. With additional training and experience, Patient Access Specialists can also transition into related healthcare roles, such as Medical Scheduling, Practice Management, or even Healthcare Administration, leveraging their expertise in patient access and operations management.



Syneos Health/ inVentiv Health Commercial LLC job posting for a Patient Access Specialist in Raleigh, NC with a salary of $17 to $22 Hourly and benefits including Medical, Vision, Dental, PTO, and Retirement with a map of Raleigh location.