Job Overview:
- We are looking for a Patient Intake Representative for our client in Huntington, IN.
- The Patient Intake Representative will be responsible for providing excellent customer service to patients and visitors while supporting administrative and patient intake functions.
- Candidates will assist with patient registration, appointment scheduling, insurance verification, billing support, and clerical duties to ensure efficient office operations.
Requirement/Must Have:- High school diploma, GED, or equivalent.
- One year or more of customer service experience.
- Strong data entry and organizational skills.
- High level of attention to detail.
- Proficiency in Microsoft Office.
- Experience working in a team environment.
- Ability to pass a standardized colorblindness test.
- Flexibility to work overtime as needed.
Experience:- Minimum one year of customer service experience.
- Experience in a healthcare, medical office, or patient-facing environment is preferred.
- Experience handling administrative and clerical responsibilities.
Responsibilities:- Schedule patient appointments and greet patients upon arrival.
- Ensure a welcoming environment for all patients and visitors.
- Assist patients with registration and check-in procedures.
- Enter patient demographic and billing information accurately.
- Verify insurance coverage and collect/post payments to patient accounts.
- Collect and prepare specimens for testing and analysis as needed.
- Call physician offices to confirm the accuracy of test orders.
- Monitor and log patient wait times regularly.
- Notify the supervisor of any patient issues in a timely manner.
- Promote and provide information about patient services.
- Manage office supplies to maintain appropriate inventory levels.
- Open and close the office when necessary.
- Perform administrative and clerical duties as needed.
Should Have:- Excellent communication and interpersonal skills.
- Strong customer service orientation.
- Ability to multitask and work in a fast-paced environment.
- Problem-solving and organizational abilities.
Skills:- Customer Service.
- Patient Registration.
- Appointment Scheduling.
- Insurance Verification.
- Data Entry.
- Billing and Payment Processing.
- Microsoft Office.
- Administrative Support.
- Clerical Operations.
- Attention to Detail.
Qualification And Education:- High school diploma, GED, or equivalent required.
Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading staffing and recruiting powerhouse. Proudly recognized as a nationally and locally certified diversity firm, Cynet delivers agile, scalable talent solutions across industries. With an active footprint in all 50 U.S. states and Canada, we support thousands of consultants through our expansive, high-performing recruitment engine operating across North America and Asiaโensuring speed, quality, and consistency in every hire.