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Patient Intake Representative Jobs in Philadelphia, PA

Labcorp

Patient Intake Representative

Abington, PA · On-site

Labcorp is seeking a Patient Intake Rep to join our team in Abington, PA Work Schedule: Monday - Friday 7:00am - 330pm, with rotating Saturdays Job Responsibilities: * Schedule patient appointments ...

KabaFusion

Intake Representative (Acute)

Hammonton, NJ · On-site

$25 - $30/hr

... of patient care with each interaction. Essential Duties & Responsibilities: * Initiates intake ... Representative , if that sounds like something you want to be a part of, then look no further.

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Patient Intake Representative information

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$12

$18

$23

How much do patient intake representative jobs pay per hour?

As of May 28, 2026, the average hourly pay for patient intake representative in Philadelphia, PA is $18.10, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $18.94 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Patient Intake Representative, and why are they important?

To thrive as a Patient Intake Representative, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with experience in healthcare administration being highly beneficial. Familiarity with electronic health record (EHR) systems and patient management software is typically required, along with understanding HIPAA regulations. Outstanding communication, empathy, and multitasking abilities help you excel in patient interactions and collaborate with healthcare teams. These skills are vital for ensuring accurate patient information, a smooth intake process, and a positive first impression for patients entering a healthcare facility.

What are some common challenges a Patient Intake Representative may encounter and how can they be addressed?

Patient Intake Representatives often face challenges such as managing high patient volumes, handling sensitive patient information, and navigating complex insurance verification procedures. Strong organizational skills and clear communication can help manage the flow of patients efficiently and ensure accuracy in data entry. Building rapport with patients, maintaining professionalism during stressful situations, and staying up-to-date on healthcare regulations are key to overcoming these challenges and providing a positive experience for both patients and the healthcare team.

What does a Patient Intake Representative do?

A Patient Intake Representative is responsible for greeting patients, collecting personal and insurance information, verifying medical records, and ensuring all necessary forms are completed before a patient receives care. They often answer patient questions, schedule appointments, and serve as a liaison between patients and medical staff. Their role is crucial for maintaining accurate records and providing a smooth, welcoming experience for patients entering a healthcare facility.

What is the difference between Patient Intake Representative vs Medical Office Assistant?

AspectPatient Intake RepresentativeMedical Office Assistant
CredentialsHigh school diploma; some roles may require certification in medical billing or customer serviceHigh school diploma; certification in medical assisting often preferred
Work EnvironmentFront desk of clinics, hospitals, or healthcare officesMedical offices, clinics, hospitals, performing administrative and clinical tasks
Primary ResponsibilitiesScheduling appointments, patient check-in, insurance verificationScheduling, patient intake, basic clinical support, administrative tasks

Both roles involve patient interaction and administrative duties in healthcare settings. The Patient Intake Representative primarily focuses on patient check-in and insurance verification, while the Medical Office Assistant may handle a broader range of clinical and administrative tasks. The roles often overlap but differ in scope and responsibilities.

What are popular job titles related to Patient Intake Representative jobs in Philadelphia, PA? For Patient Intake Representative jobs in Philadelphia, PA, the most frequently searched job titles are:
What job categories do people searching Patient Intake Representative jobs in Philadelphia, PA look for? The top searched job categories for Patient Intake Representative jobs in Philadelphia, PA are:
Patient Intake Representative jobs near you
Infographic showing various Patient Intake Representative job openings in Philadelphia, PA as of May 2026, with employment types broken down into 80% Full Time, 17% Part Time, and 3% Contract. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $37,646 per year, or $18.1 per hour.
Patient Intake Representative

Patient Intake Representative

Labcorp

Abington, PA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Labcorp rating

6.6

Company rating: 6.6 out of 10

Based on 1,081 frontline employees who took The Breakroom Quiz

78th of 103 rated laboratories

Job description

Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. Join us in our mission to improve health and improve lives.

Labcorp is seeking a Patient Intake Rep to join our team in Abington, PA

Work Schedule: Monday - Friday 7:00am - 330pm, with rotating Saturdays

Job Responsibilities:

  • Schedule patient appointments and greet patients upon appointment arrival

  • Ensure a welcoming environment for all patients and visitors

  • Assist patients with registration and check in procedures

  • Data entry of patient demographics and billing information

  • Verification of insurance coverage and collect/post payments to patient accounts

  • Collect and prepare specimens for testing and analysis when needed

  • Call physician offices to confirm the accuracy of test orders

  • Monitor and log patient wait times on a regular basis

  • Notify the supervisor of any patient issues in a timely manner

  • Promote and provide information about LabCorp patient services

  • Manage office supplies to ensure proper inventory levels

  • Open and close the office when necessary

  • Perform administrative and clerical duties as necessary

Minimum Qualifications:

  • High School Diploma or GED or equivalent

  • 1 year or more patient facing healthcare experience

Preferred Qualifications:

  • 1 year or more of Labcorp experience

Additional Job Standards:

  • Experience working in a team environment

  • Strong data entry and organizational skills

  • High level of attention to detail

  • Proficient in MS Office

  • Flexibility to work overtime as needed

  • Able to pass a standardized colorblindness test

At LabCorp we have a passion for helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then LabCorp could be a great next career step!

Our Patient Intake Representatives are the face of the company and are the point of contact for our patients. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step!

PST's may be eligible for participation in the PST Incentive Plan, which pays a quarterly bonus based on performance metrics

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, pleaseclick here.

Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

We encourage all to apply

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