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Patient Intake Representative Jobs in Philadelphia, PA

LYMPHA PRESS, U.S.A.

Client Service Specialist

Chadds Ford, PA · On-site

$16.75 - $22.25/hr

... performing patient intake, and approving orders based on insurance guidelines. The Client Services Specialist collaborates closely with territory managers, associate sales representatives, and ...

Lympha Press

Client Service Specialist

Chadds Ford, PA

$16.75 - $22.25/hr

... performing patient intake, and approving orders based on insurance guidelines. The Client Services Specialist collaborates closely with territory managers, associate sales representatives, and ...

Lympha Press

Client Service Specialist

Chadds Ford, PA · On-site

$16.75 - $22.25/hr

... performing patient intake, and approving orders based on insurance guidelines. The Client Services Specialist collaborates closely with territory managers, associate sales representatives, and ...

UHS

Regional Director - Intake Services

King Of Prussia, PA · On-site

$36.70K - $42K/yr

... patient access to care * Monitoring of Intake key indicators and trends related to calls ... representative of Intake Services * Documentation and distribution of agenda prior to each site.

MidLantic Urology

Patient Service Representative I

Media, PA · On-site

$17.50 - $22.25/hr

The Patient Service Representative I will coordinate clerical tasks such as answering the phones ... They are responsible for moving the patients through the intake and checkout process including ...

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Patient Intake Representative information

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$12

$18

$23

How much do patient intake representative jobs pay per hour?

As of May 28, 2026, the average hourly pay for patient intake representative in Philadelphia, PA is $18.10, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $18.94 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Patient Intake Representative, and why are they important?

To thrive as a Patient Intake Representative, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with experience in healthcare administration being highly beneficial. Familiarity with electronic health record (EHR) systems and patient management software is typically required, along with understanding HIPAA regulations. Outstanding communication, empathy, and multitasking abilities help you excel in patient interactions and collaborate with healthcare teams. These skills are vital for ensuring accurate patient information, a smooth intake process, and a positive first impression for patients entering a healthcare facility.

What are some common challenges a Patient Intake Representative may encounter and how can they be addressed?

Patient Intake Representatives often face challenges such as managing high patient volumes, handling sensitive patient information, and navigating complex insurance verification procedures. Strong organizational skills and clear communication can help manage the flow of patients efficiently and ensure accuracy in data entry. Building rapport with patients, maintaining professionalism during stressful situations, and staying up-to-date on healthcare regulations are key to overcoming these challenges and providing a positive experience for both patients and the healthcare team.

What does a Patient Intake Representative do?

A Patient Intake Representative is responsible for greeting patients, collecting personal and insurance information, verifying medical records, and ensuring all necessary forms are completed before a patient receives care. They often answer patient questions, schedule appointments, and serve as a liaison between patients and medical staff. Their role is crucial for maintaining accurate records and providing a smooth, welcoming experience for patients entering a healthcare facility.

What is the difference between Patient Intake Representative vs Medical Office Assistant?

AspectPatient Intake RepresentativeMedical Office Assistant
CredentialsHigh school diploma; some roles may require certification in medical billing or customer serviceHigh school diploma; certification in medical assisting often preferred
Work EnvironmentFront desk of clinics, hospitals, or healthcare officesMedical offices, clinics, hospitals, performing administrative and clinical tasks
Primary ResponsibilitiesScheduling appointments, patient check-in, insurance verificationScheduling, patient intake, basic clinical support, administrative tasks

Both roles involve patient interaction and administrative duties in healthcare settings. The Patient Intake Representative primarily focuses on patient check-in and insurance verification, while the Medical Office Assistant may handle a broader range of clinical and administrative tasks. The roles often overlap but differ in scope and responsibilities.

What are popular job titles related to Patient Intake Representative jobs in Philadelphia, PA? For Patient Intake Representative jobs in Philadelphia, PA, the most frequently searched job titles are:
What job categories do people searching Patient Intake Representative jobs in Philadelphia, PA look for? The top searched job categories for Patient Intake Representative jobs in Philadelphia, PA are:
Patient Intake Representative jobs near you
Infographic showing various Patient Intake Representative job openings in Philadelphia, PA as of May 2026, with employment types broken down into 80% Full Time, 17% Part Time, and 3% Contract. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $37,646 per year, or $18.1 per hour.
Dispensary Associate - MPX

Dispensary Associate - MPX

iAnthus Capital

Pennsauken, NJ • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Job description

This Dispensary Associate position is full-time and is located at the MPX dispensary in Pennsauken, NJ.
Who We Are:
iAnthus Capital Management is a multi-state operator, encompassing the full spectrum of cannabis enterprises, from cultivation to processing to retailing. Cannabis will be the next great transformative industry - not just because it has the power to change people's lives (especially those suffering from chronic ailments) - but also because it will impact many other industries, from agriculture to pharmaceuticals to alcoholic beverages. Our mission is to create the most valuable cannabis brands and network of cannabis operations and distribution nationally. At iAnthus, you will be given opportunities for career development, a flexible work environment, excellent benefits, a wellness program and the ability to interact with and learn from leaders in the cannabis industry.
Who You Are:
You have a strong desire to learn and to contribute to a team. You are passionate about making an inclusive, positive, and compliant workforce. You can effectively manage your time and focus on ensuring data integrity and accuracy for your projects. If you would like to work in a fast-paced environment and are interested in building something meaningful with the rest of the iAnthus team, we would love to hear from you!
Professional Competencies:
  • Positive attitude
  • Exceptional attention to detail and organized
  • Strong interpersonal and teamwork skillset
  • Excellent verbal and written communication skills
  • Ability to multi-task, prioritize, and work in a fast-paced environment

Benefits:
  • 12 days of Paid Time Off
  • Nine Paid Holidays
  • Paid Sick Leave
  • Paid Parental Leave
  • Medical, Dental, Vision, FSA, HSA, and Transit Benefits
  • 401(k)
  • Employer Paid Short-Term Disability and Life Insurance
  • Employee Assistance Program
  • Employee Discount
  • Monthly Retail Bonus Incentive Program
  • Ability to work in a growing company where your talents and skills can have a positive impact

Summary/Objective
The Dispensary Associate reporting directly to the Dispensary Manager, Retail Operations, is responsible
for assisting in all daily operations of a Dispensary, being part of a patient-centric team and achieving
iAnthus company initiatives. Additionally, the Dispensary Associate maintains the policies and
procedures of iAnthus and ensures compliance with all state and local laws and regulations.
Responsibilities include but are not limited to:
Policies, Procedures & Daily Operations
  • Engage and educate patients in a positive manner
  • Ensure patient intake forms are accurate and complete
  • Assist in qualifying patients for our Verified Financial Hardship (VFH) program
  • Maintain compliance with all local and state regulations
  • Perform general office work, such as filing records, operating copy machines, and using email
  • Provide Dispensary General and Assistant Managers with patient feedback on a timely basis
  • Maintain proper recordkeeping such as patient intake forms, cash handling records, chain of
  • custody documents and waste disposal logs
  • Participate in one-minute meetings at the start of every shift to ensure uniformity in message
  • and goals
  • Consistently deliver excellent, and compassionate patient services
  • Participate in monthly product inventory review

Training & Development
  • Ensure that all patients are greeted with a helpful, pleasant and compassionate attitude;
  • making every interaction a positive experience.
  • Proficient on HIPAA and confidentiality requirements.
  • Proficient in inventory management and point of sale platform and DPH Virtual Gateway system
  • Current on product knowledge and proper dosage.
  • Ensuring that all team members are maintaining current iAnthus policies and procedures as well
  • as all state and local laws and regulations.
  • Reviewing and updating patient educational materials
  • Participating in quarterly team meetings.

Driving Business/Sales
  • Reviewing sales daily and best practices to achieve goals, with team members.
  • Trained on patient services, including patient intake, product knowledge and proper dosage
  • Participating in one-minute meetings, at the start of every shift, to ensure consistency in
  • message and goals.
  • Delivering excellent, and compassionate patient services.

Company Culture
  • Being an iAnthus brand ambassador and representing the brand appropriately.
  • Building relationships with community leaders and trust from our neighbors.
  • Following and implementing iAnthus's core values, including respect, diversity, sustainability,
  • research and service.
  • Ensuring adherence to iAnthus's cultural principles.
  • Maintains Dispensary aesthetic according to iAnthus brand, including music selection and daily
  • Dispensary cleanliness.
  • Participates and embraces a highly motivated team environment.
  • Implementing brand sales marketing strategies.

Qualifications and Education
  • Must be at least 21 years old, have a valid driver's license and reliable transportation
  • Experience in retail, hospitality or patient services, preferred
  • Must be able to work a flexible schedule (nights and/or weekends)
  • Excellent verbal and written communication skills, along with basic math skills
  • Participates and embraces a highly motivated team environment
  • Experience in a fast paced, high transaction environment, preferred
  • Strong organizational and decision-making skills
  • Must be computer literate - POS experience is desirable
  • High school graduate
  • Experience in retail, hospitality or patient services, preferred.
  • Excellent verbal and written communication skills
  • Basic math skills.
  • Ability to work in a team environment
  • Experienced in a fast paced, high transaction environment.
  • Having good organizational skills.
  • Having decision making skills.
  • Being analytical.
  • Being detail oriented.
  • Being proactive.
  • Green Flower and/or Ganjier Certificate holder preferred.

Additional duties as assigned. This job description is not intended to cover or contain a comprehensive list of activities. This description reflects managements' assignment of essential functions, and it does not restrict the tasks that may be assigned. Duties and responsibilities may change at any time with or without notice.
Your willingness to contribute to the evolving needs of our team is highly valued.
Physical and Environmental Requirements
  • Ability to work a minimum of 8 hours a day and rotating shifts;
  • Flexible schedule availability including nights, weekends and holidays;
  • Ability to lift, push, and pull 50 pounds;
  • Ability to sit, squat, bend, and kneel repetitively throughout a work day;
  • Ability to stand for extended periods of time;
  • Ability to use a ladder (up to 12 ft. extension) and general hardware tools needed for common
  • repairs;
  • Ability and willingness to work in the following conditions:
    • General office environment;
    • Extended computer usage;
    • Extended phone usage including teleconferences, and
    • Work environments that include exposure to, but not limited to, fumes, dust, odors,
    • heights, indoor AC, no AC, motion, and noise.

iAnthus Capital Management provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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