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Clinical Intake Specialist Jobs (NOW HIRING)

Intake Specialist-IDD

Morrisville, NC · On-site

$16.50 - $22.25/hr

Overview The Intake Specialist is a part of the centralized intake and referral team for Amivie and ... Assess clinical needs and supports to ensure service eligibility and insurance coverage. Ensure ...

Intake Specialist

Senath, MO · On-site

$15 - $20/hr

Intake Specialist Job Type: Full-time Position Reports To: Branch Manager Description Quipt Home ... Conveys orders to Clinical Specialists and/or delivery personnel. * Handles customer complaints ...

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Clinical Intake Specialist information

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How much do clinical intake specialist jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for clinical intake specialist in the United States is $20.81, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.84 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a clinical intake specialist, and why are they important?

To thrive as a Clinical Intake Specialist, you need a background in healthcare or social services, strong organizational skills, and often an associate’s or bachelor’s degree in a related field. Familiarity with electronic health records (EHR), patient management software, and knowledge of insurance verification processes are typically required. Excellent interpersonal communication, attention to detail, and the ability to manage sensitive information confidentially are important soft skills. These competencies are vital for efficiently gathering accurate patient data, ensuring smooth admissions, and supporting quality patient care from the outset.

How much do clinical intake specialists make in the US?

Clinical intake specialists in the US typically earn between $35,000 and $50,000 annually, depending on experience, location, and employer. Entry-level positions may start lower, while experienced specialists or those in high-demand areas can earn higher salaries. Many roles require strong communication skills and familiarity with electronic health records (EHR) systems.

What does a clinical intake specialist do?

A Clinical Intake Specialist is responsible for gathering and assessing patient information at the beginning of the healthcare process. They conduct initial screenings, collect medical histories, verify insurance coverage, and ensure all necessary documentation is completed accurately. This role serves as the first point of contact for patients, helping to coordinate their care and facilitating communication between patients, families, and healthcare providers. Clinical Intake Specialists play a key role in making sure patients receive timely and appropriate care.

How to become a clinical intake specialist?

To become a clinical intake specialist, candidates typically need a high school diploma or equivalent, with some roles preferring postsecondary education in healthcare or related fields. Relevant skills include strong communication, organizational abilities, and familiarity with electronic health records (EHR) systems. Certification is not always required but can enhance job prospects and credibility in healthcare settings.

What are some common challenges a clinical intake specialist may encounter when gathering patient information, and how are they typically addressed?

Clinical Intake Specialists often face challenges such as incomplete patient histories, language barriers, or patients feeling anxious about sharing sensitive information. To address these issues, specialists use strong communication skills, empathy, and active listening to build trust and make patients feel comfortable. Many facilities also provide language support services and standardized intake forms to streamline the process. Training and team collaboration help ensure accurate and thorough data collection, which is vital for effective patient care.

What is the difference between Clinical Intake Specialist vs Medical Receptionist?

AspectClinical Intake SpecialistMedical Receptionist
Required CredentialsHigh school diploma; certification in medical administration often preferredHigh school diploma; on-the-job training common
Work EnvironmentHealthcare clinics, hospitals, mental health facilitiesDoctor's offices, clinics, outpatient centers
Job ResponsibilitiesGather patient health history, schedule appointments, verify insuranceGreet patients, check-in/check-out, manage patient records

The Clinical Intake Specialist focuses on collecting patient information and coordinating care, while the Medical Receptionist handles front-desk duties like greeting patients and managing appointments. Both roles are essential in healthcare settings but differ in responsibilities and required credentials.

More about Clinical Intake Specialist jobs
What cities are hiring for Clinical Intake Specialist jobs? Cities with the most Clinical Intake Specialist job openings:
What states have the most Clinical Intake Specialist jobs? States with the most job openings for Clinical Intake Specialist jobs include:
Infographic showing various Clinical Intake Specialist job openings in the United States as of July 2026, with employment types broken down into 2% As Needed, 73% Full Time, 17% Part Time, and 8% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $43,288 per year, or $20.8 per hour.

Night Clinical Intake Specialist

Center for Justice Innovation

Brooklyn, NY • On-site

$19.25 - $25.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 6 days ago


Job description

THE ORGANIZATION
The Center for Justice Innovation is a nonprofit organization dedicated to advancing community safety and racial justice. Since 1996, we've worked alongside communities, courts, and those most directly affected by the justice system to build stronger, healthier, and more equitable neighborhoods. With a team of over 900 staff and an annual budget of $130 million, the Center carries out its mission through three core strategies:
  1. Operating Programs that pilot new ideas and address local challenges;
  2. Conducting original research to evaluate what works-and what doesn't; and
  3. Providing expert assistance and policy guidance to reformers across the country and beyond.

Backed by decades of on-the-ground experience and nationally recognized expertise, we bring innovative, practical, and lasting solutions to justice systems nationwide.
Learn more about our work at www.innovatingjustice.org.
THE OPPORTUNITY
Brooklyn Justice Initiatives (BJI), the largest operating project of the Center, seeks to re-engineer the experience of criminal court in Brooklyn, New York, by providing judges and attorneys meaningful alternatives to bail, fines, and jail sentences. Operating out of Kings County Criminal Court and community-based offices, BJI is a team of social service providers, court-based resource coordinators, mental health practitioners, compliance specialists, and others who seek to improve the quality of justice. Supervised Release offers an alternative to jail by providing pretrial supervision, case management, and voluntary social services to people charged with misdemeanor and felony offenses, and in doing so, uses an arrest as a window of opportunity to change the direction of a participant's life, avoiding the harmful effects of incarceration. Program participants are monitored to ensure their appearance at court dates and mandatory programming, and receive referrals to services like job training, drug treatment, and mental health counseling.
BJI seeks a Night Clinical Intake Specialist for the borough's Supervised Release Program (SRP). Reporting to the Night Clinical Intake Coordinator, the Night Clinical Intake Specialist will leverage social work or mental health training and direct practice experience to facilitate participants' successful transition into SRP. Clinical Intake Specialists will conduct a comprehensive needs assessment; connect participants with an appropriate case manager, focusing on participant needs and individual case manager skills and strengths; generate mandatory programming recommendations, and refer candidates to services with community-based service providers. Additionally, this position will provide de-escalation and emergency intervention within the courthouse, as needed. This position provides hours towards LCSW accreditation.
Night Clinical Intake Specialists are responsible for effective cross-team communication and collaboration to prioritize comprehensive and aligned service delivery; proactively identifying successes, challenges, and opportunities to strengthen programming; create opportunities for meaningful collaboration, and maximize the use of internal and external resources and expertise.
Responsibilities include but are not limited to:
  • Complete intake and comprehensive assessment for all participants mandated to SRP in Brooklyn;
  • Assess for needs presented through participants' use of direct communication, tone and tenor, the content of self-disclosure, body language, and paraverbal communication;
  • Treat all participants with dignity and respect;
  • Provide voluntary service referrals as indicated by participant needs and goals;
  • Work with the Clinical Intake Coordinator to generate and submit mandatory programming recommendations to court;
  • Work with the Clinical Intake Coordinator to effectively orchestrate case assignments;
  • Work closely with the case management team to ensure participants are effectively transitioned from intake to case management teams;
  • Schedule participants' first check-in and communicate about new case assignments with the Clinical Intake Manager andthe case manager receiving the participant and their direct supervisor;
  • Monitor participants' compliance with supervision requirements;
  • Conduct outreach to participants, their collateral contacts, and defense attorneys to maximize compliance with supervision requirements;
  • Maintain accurate and timely data entry and case documentation aligned with the program model, court reporting obligations, and best practices;
  • Submit accurate and timely reports to court within designated time frames, including compliance, noncompliance, re-arrest, and mandatory programming court notifications;
  • Provide de-escalation in response to incidents occurring in courthouse and intake;
  • Maintain professional and positive relationships with court staff, judges, and attorneys;
  • Responsible for consistent and effective cross-team communication and collaboration to proactively identify successes, challenges, and opportunities to strengthen programming, create opportunities for meaningful collaboration, and maximize internal and external resources and expertise;
  • Participate in individual, group supervision, and regular staff trainings to develop program expertise and related skill sets;
  • Participate in all-staff and departmental meetings to build team cohesion, communication, and morale;
  • Attend project events, community events, and meetings after hours, as needed; and
  • Additional tasks as necessary.

Qualifications:
  • A Master's degree in a mental health field or Social Work and 2 years direct practice (e.g. therapeutic or case management) experience required; license is strongly preferred;
  • Ability to work nights and weekends required;
  • Experience in pretrial, court-based, or criminal legal system strongly preferred;
  • Must be detail-oriented with strong organizational and time management skills;
  • Experience working within a specialized branch of service provision like substance use treatment, mental health services, co-occurring disorders, or adolescent development preferred;
  • Therapeutic intervention training and experience preferred, including but not limited to crisis intervention or de-escalation management;
  • Experience using trauma-informed and strength-based approaches strongly preferred;
  • Comprehensive knowledge and experience with local social service providers preferred;
  • Must be able to work effectively independently and as part of a highly interdependent, multi-disciplinary team within a fast-paced and dynamic work environment;
  • Professional demeanor and ability to work collaboratively and effectively with a variety of program stakeholders, including judges, prosecutors, defense attorneys, court staff, and site partner agencies; and
  • Bilingual (English-Spanish) strongly preferred.

Position Type:Full-time in-person work required; standard 5-day work week consists of one or two weekend nights and three weekday nights, from 5:00pm-1:00am; work week may need to change from time to time to provide coverage.
Position Location:Brooklyn, NY.
Compensation: The compensation range for this position is $58,500 - $75,700 and is commensurate with experience.
Benefits: The Center for Justice Innovation offers an excellent benefits package including comprehensive healthcare with a national network, free basic dental coverage, vision insurance, short-term and long-term disability, life insurance, and flexible spending accounts including commuter FSA. We prioritize mental health care for our staff and offer services like Talkspace and Ginger through our healthcare plans. We offer a 403(b) retirement plan with a two-to-one employer contribution up to 5%.
Note: This position is part of the NOLSW, UAW 2320 bargaining unit.
The Center for Justice Innovation is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We do not discriminate based on race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and welcome applications from women, people of color, members of the LGBTQ+ community, and individuals with prior contact with the criminal justice system. Our goal is to create a supportive and respectful environment where everyone, regardless of background or identity, feels valued and included.
At this time, the Center is unable to sponsor or take over sponsorship of an employment visa. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment.
Candidates are expected to provide accurate and truthful information throughout the hiring process. Any misrepresentation, falsification, or omission of material facts may result in disqualification from consideration, withdrawal of an offer, or termination of employment, regardless of when discovered.
In compliance with federal law, all hires must verify their identity and eligibility to work in the United States and complete the required employment verification form upon hire. Please refer to the job posting for relevant contact information. If contact details are not provided, we kindly ask that you refrain from inquiries via phone or email, as only shortlisted candidates will be contacted.