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Clinical Intake Specialist Jobs (NOW HIRING)

Hillcrest Health Services

Clinical Intake Specialist

$18.25 - $24.25/hr

Clinical Intake Specialist - Hillcrest Home Care Hillcrest Health & Living is looking for an organized, clinically knowledgeable, and relationship-focused Clinical Intake Specialist to join our ...

VyncaCare

Clinical Intake Specialist

$18.25 - $24.25/hr

About the job The Clinical Intake Specialist is an integral member of the ECM care management team. In this role, the Clinical Intake Specialist works directly with clients to understand their needs ...

Vynca

Clinical Intake Specialist

San Mateo, CA · Remote

$28 - $32/hr

About the job The Clinical Intake Specialist is an integral member of the ECM care management team. In this role, the Clinical Intake Specialist works directly with clients to understand their needs ...

VyncaCare

Clinical Intake Specialist

$18.25 - $24.25/hr

About the Job The Clinical Intake Specialist is an integral member of the ECM care management team. In this role, the Clinical Intake Specialist works directly with clients to understand their needs ...

Mindful Care

Clinical Intake Specialist

New York, NY · On-site

$65K - $72K/yr

Our Clinical Intake Specialists are Licensed Master Social Workers (LMSWs), with deep clinical knowledge and background, who provide initial mental health interviews and evaluation for patients ...

Mindful Care

Clinical Intake Specialist

Manhattan, NY · On-site

$65K/yr

Our Clinical Intake Specialists are Licensed Master Social Workers (LMSWs), with deep clinical knowledge and background, who provide initial mental health interviews and evaluation for patients ...

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Clinical Intake Specialist information

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How much do clinical intake specialist jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for clinical intake specialist in the United States is $20.81, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.84 per hour, depending on experience, location, and employer.

What does a clinical intake specialist do?

A Clinical Intake Specialist is responsible for gathering and assessing patient information at the beginning of the healthcare process. They conduct initial screenings, collect medical histories, verify insurance coverage, and ensure all necessary documentation is completed accurately. This role serves as the first point of contact for patients, helping to coordinate their care and facilitating communication between patients, families, and healthcare providers. Clinical Intake Specialists play a key role in making sure patients receive timely and appropriate care.

What are the key skills and qualifications needed to thrive as a clinical intake specialist, and why are they important?

To thrive as a Clinical Intake Specialist, you need a background in healthcare or social services, strong organizational skills, and often an associate’s or bachelor’s degree in a related field. Familiarity with electronic health records (EHR), patient management software, and knowledge of insurance verification processes are typically required. Excellent interpersonal communication, attention to detail, and the ability to manage sensitive information confidentially are important soft skills. These competencies are vital for efficiently gathering accurate patient data, ensuring smooth admissions, and supporting quality patient care from the outset.

What are some common challenges a clinical intake specialist may encounter when gathering patient information, and how are they typically addressed?

Clinical Intake Specialists often face challenges such as incomplete patient histories, language barriers, or patients feeling anxious about sharing sensitive information. To address these issues, specialists use strong communication skills, empathy, and active listening to build trust and make patients feel comfortable. Many facilities also provide language support services and standardized intake forms to streamline the process. Training and team collaboration help ensure accurate and thorough data collection, which is vital for effective patient care.

What is the difference between Clinical Intake Specialist vs Medical Receptionist?

AspectClinical Intake SpecialistMedical Receptionist
Required CredentialsHigh school diploma; certification in medical administration often preferredHigh school diploma; on-the-job training common
Work EnvironmentHealthcare clinics, hospitals, mental health facilitiesDoctor's offices, clinics, outpatient centers
Job ResponsibilitiesGather patient health history, schedule appointments, verify insuranceGreet patients, check-in/check-out, manage patient records

The Clinical Intake Specialist focuses on collecting patient information and coordinating care, while the Medical Receptionist handles front-desk duties like greeting patients and managing appointments. Both roles are essential in healthcare settings but differ in responsibilities and required credentials.

How much do clinical intake specialists make in the US?

Clinical intake specialists in the US typically earn between $35,000 and $50,000 annually, depending on experience, location, and employer. Entry-level positions may start lower, while experienced specialists or those in high-demand areas can earn higher salaries. Many roles require strong communication skills and familiarity with electronic health records (EHR) systems.

How to become a clinical intake specialist?

To become a clinical intake specialist, candidates typically need a high school diploma or equivalent, with some roles preferring postsecondary education in healthcare or social services. Relevant skills include strong communication, organizational abilities, and familiarity with electronic health records systems; certifications in medical terminology or patient intake can also be beneficial. Gaining experience in healthcare settings or customer service can improve job prospects.
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What states have the most Clinical Intake Specialist jobs?

States with the most job openings for Clinical Intake Specialist jobs include:

What job categories do people searching Clinical Intake Specialist jobs look for?

The top searched job categories for Clinical Intake Specialist jobs are:

Clinical Intake Specialist jobs near you
Infographic showing various Clinical Intake Specialist job openings in the United States as of August 2026, with employment types broken down into 3% As Needed, 74% Full Time, 15% Part Time, and 8% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $43,288 per year, or $20.8 per hour.

Clinical Intake Specialist

Bellevue, NE • On-site

Hillcrest Health Services
Health Care and Social Assistance • 1 - 5K employees
Learn more about Hillcrest Health Servicesexternal

$16.75 - $22.50/hr

Other

Medical, Dental, Vision, Life

Posted 8 days ago

Job description

Clinical Intake Specialist - Hillcrest Home Care
Location: Bellevue, NE Area Preferred | Remote Opportunity Available for the Right Candidate
Service Line: Hillcrest Home Care
Schedule: Full-Time | 32+ Hours per Week
Hillcrest Health & Living is looking for an organized, clinically knowledgeable, and relationship-focused Clinical Intake Specialist to join our Hillcrest Home Care team.
We would love to find an LPN or RN in the Bellevue, NE area who can stay closely connected to our local Home Care team and referral partners. However, for the right candidate with strong home health, intake, referral, admissions, or care-coordination experience, we are open to considering a fully remote arrangement.
The position is considered full-time at 32 or more hours per week, providing some flexibility while still serving as an integral part of the Hillcrest Home Care team.
At Hillcrest, our mission is simple: Inspiring people to live their best lives. As a Clinical Intake Specialist, you will help ensure patients receive the right services at the right time by reviewing clinical referrals, navigating insurance requirements, coordinating admissions, and creating a positive experience for patients, families, and referral partners.
What You'll Do
As the Clinical Intake Specialist, you will be responsible for the timely clinical review, planning, and coordination of referrals received by Hillcrest Home Care. You will also help coordinate services for current clients who are re-admitted to the hospital and support the Home Care team in managing referrals from initial receipt through admission.
You will:
  • Review and process assigned home health referrals according to established clinical, admission, and financial criteria.
  • Complete clinical reviews and determine appropriate placement based on patient needs and established admission guidelines.
  • Communicate promptly and professionally with hospitals, providers, discharge planners, referral sources, patients, and families.
  • Build strong relationships with referral partners by providing timely, accurate information and excellent customer service.
  • Screen referrals, gather necessary clinical information, and complete required intake steps according to established workflows.
  • Accurately enter and maintain referral information within CRM and electronic health record systems.
  • Verify insurance coverage, eligibility, and required authorizations for referred patients.
  • Clearly communicate insurance and eligibility information to patients, families, and appropriate team members.
  • Complete the pre-admission process and provide an organized handoff to the Home Care team for scheduling and start of care.
  • Coordinate communication when current Home Care patients are re-hospitalized.
  • Work with hospital discharge planners to support timely and appropriate transitions back to home health services.
  • Monitor referral status and proactively follow up on missing information or barriers that could delay admission.
  • Work closely with the Home Care team to improve referral conversion, support census goals, and reduce avoidable referrals not taken under care.
  • Maintain referral-management reports, re-hospitalization tracking, census information, and other operational tools.
  • Provide backup clinical referral support, including clinical review of community-based referrals and associated insurance authorizations.
  • Educate referral partners on Hillcrest services and the continuum of care when appropriate.
  • Maintain strict confidentiality of patient health, financial, and personal information in accordance with HIPAA and Hillcrest requirements.
  • Participate in service-line initiatives focused on quality outcomes, referral management, and reducing re-hospitalizations.
What We're Looking For
We are looking for someone who combines clinical knowledge with exceptional organization and follow-through.
The right candidate will be able to review clinical information, understand the needs of patients transitioning from acute or post-acute care, communicate confidently with healthcare professionals, and manage multiple referrals without losing track of important details.
While candidates in the Bellevue, NE area are preferred, we recognize that the right person may be located elsewhere. Candidates with strong relevant experience who demonstrate the ability to work independently, communicate consistently, and stay closely connected to the team may be considered for a fully remote arrangement.
Ideal candidates will have:
  • An active LPN or RN license and a strong clinical foundation.
  • Experience in home health, acute care, post-acute care, skilled nursing, clinical intake, case management, care transitions, utilization review, admissions, or a similar healthcare setting.
  • Strong understanding of the healthcare continuum and patient transitions between levels of care.
  • Previous experience with home health admissions, intake, or referral management preferred.
  • Ability to review clinical documentation and make accurate, timely decisions based on established admission criteria.
  • Experience working with insurance verification, eligibility, and authorization processes preferred.
  • Strong communication skills with hospitals, providers, discharge planners, patients, families, and internal clinical teams.
  • Exceptional organization and the ability to manage multiple referrals, deadlines, and follow-up items simultaneously.
  • Strong attention to detail with clinical information, documentation, insurance requirements, and data entry.
  • A self-directed work style with strong accountability and follow-through.
  • Ability to identify barriers, solve problems, and keep referrals moving forward.
  • Strong customer-service instincts and a professional, relationship-focused approach.
  • Ability to work effectively as part of a team while working independently.
  • Comfort learning and becoming highly proficient in CRM, electronic health record, hospital referral, and other healthcare technology platforms.
Education & Credentials
  • Associate degree required.
  • Bachelor's degree preferred.
  • Active Registered Nurse (RN) or Licensed Practical Nurse (LPN) license in Nebraska or an applicable Nurse Licensure Compact state required.
  • At least two years of healthcare experience, including exposure to acute and post-acute services, preferred.
  • Previous experience with home health admissions, clinical intake, referrals, or care coordination strongly preferred.
  • Candidates working remotely must meet applicable licensure requirements for the position.
Why Hillcrest?
The transition from a hospital, rehabilitation setting, or other level of care into home health can be complicated. Patients and families are often navigating clinical needs, insurance requirements, new services, and important decisions all at once.
The Clinical Intake Specialist helps bring those pieces together.
Your work will help ensure referrals are reviewed quickly, clinical information is complete, barriers are addressed, communication stays clear, and patients can begin home health services without unnecessary delays.
This is also a unique opportunity for an LPN or RN who wants to use their clinical knowledge in a different way. Instead of providing bedside care, you will use your nursing background to review clinical information, coordinate admissions, solve problems, and help patients successfully access home health services.
We would ideally like this person to be based in or near Bellevue, Nebraska, but we are open to the right candidate working remotely if their experience, communication style, and ability to work independently make them a strong fit for the team.
What Hillcrest Offers
  • Competitive compensation.
  • Full-time schedule starting at 32+ hours per week.
  • Bellevue, NE area candidates preferred, with remote flexibility available for the right candidate.
  • Multiple health insurance plan options.
  • Vision, dental, and life insurance.
  • Professional development support, including tuition reimbursement, certifications, and career-growth programs.
  • Dayforce Wallet, allowing you to choose when you get paid.
  • Gym membership reimbursement and partner discounts.
  • Supportive leadership and a collaborative Home Care team.
  • Opportunity to use your LPN or RN experience in a non-traditional clinical role.
  • Opportunities to grow within a mission-driven senior care organization.
Remote Work & Other Requirements
  • Candidates in or near Bellevue, NE are preferred.
  • Remote candidates must be able to work effectively and independently while maintaining consistent communication with the Hillcrest Home Care team.
  • Remote team members must maintain reliable internet access and an appropriate workspace for handling confidential patient information.
  • Must be responsive and available during established working hours to support referrals and communication with healthcare partners.
  • Must be able to speak, read, and write English.
  • Must be flexible, calm, and professional when working with patients, families, referral sources, or healthcare professionals in stressful situations.
  • Must be able to manage multiple priorities in a fast-paced intake environment with strong attention to detail.
  • Must be able to utilize CRM, electronic health record, hospital referral, insurance, and other healthcare technology systems efficiently and effectively.
  • Must maintain confidentiality of patient, financial, organizational, and health information in accordance with HIPAA and Hillcrest requirements.
  • Other duties as assigned.

Ready to Use Your Nursing Experience in a Different Way?
If you are an LPN or RN who understands healthcare transitions, enjoys clinical problem-solving, and wants to use your nursing knowledge to help patients successfully access home health services, we invite you to apply for the Clinical Intake Specialist - Hillcrest Home Care role.
Candidates in the Bellevue, NE area are preferred, but we are open to finding the right person-even if that means considering a remote candidate with the experience and skills to be successful in the role.
Join Hillcrest Health & Living and help us continue inspiring people to live their best lives through timely clinical review, exceptional communication, and seamless transitions to care.

Apply