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Patient Intake Representative Jobs in Illinois (NOW HIRING)

Confidential - Hospice Jobs

Intake Coordinator

Chicago, IL

$18.50 - $25.25/hr

Summary Responsible for managing all aspects of the patient intake process including managing the ... The above statements are intended to be a representative summary of the major duties and ...

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Patient Intake Representative information

See Illinois salary details

$12

$17

$22

How much do patient intake representative jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for patient intake representative in Illinois is $17.38, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $18.17 per hour, depending on experience, location, and employer.

What is the difference between Patient Intake Representative vs Medical Office Assistant?

AspectPatient Intake RepresentativeMedical Office Assistant
CredentialsHigh school diploma; some roles may require certification in medical billing or customer serviceHigh school diploma; certification in medical assisting often preferred
Work EnvironmentFront desk of clinics, hospitals, or healthcare officesMedical offices, clinics, hospitals, performing administrative and clinical tasks
Primary ResponsibilitiesScheduling appointments, patient check-in, insurance verificationScheduling, patient intake, basic clinical support, administrative tasks

Both roles involve patient interaction and administrative duties in healthcare settings. The Patient Intake Representative primarily focuses on patient check-in and insurance verification, while the Medical Office Assistant may handle a broader range of clinical and administrative tasks. The roles often overlap but differ in scope and responsibilities.

What does a patient intake representative do?

A Patient Intake Representative is responsible for greeting patients, collecting personal and insurance information, verifying medical records, and ensuring all necessary forms are completed before a patient receives care. They often answer patient questions, schedule appointments, and serve as a liaison between patients and medical staff. Their role is crucial for maintaining accurate records and providing a smooth, welcoming experience for patients entering a healthcare facility.

What are some common challenges a patient intake representative may encounter and how can they be addressed?

Patient Intake Representatives often face challenges such as managing high patient volumes, handling sensitive patient information, and navigating complex insurance verification procedures. Strong organizational skills and clear communication can help manage the flow of patients efficiently and ensure accuracy in data entry. Building rapport with patients, maintaining professionalism during stressful situations, and staying up-to-date on healthcare regulations are key to overcoming these challenges and providing a positive experience for both patients and the healthcare team.

What are the key skills and qualifications needed to thrive as a patient intake representative, and why are they important?

To thrive as a Patient Intake Representative, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with experience in healthcare administration being highly beneficial. Familiarity with electronic health record (EHR) systems and patient management software is typically required, along with understanding HIPAA regulations. Outstanding communication, empathy, and multitasking abilities help you excel in patient interactions and collaborate with healthcare teams. These skills are vital for ensuring accurate patient information, a smooth intake process, and a positive first impression for patients entering a healthcare facility.
What are popular job titles related to Patient Intake Representative jobs in Illinois? For Patient Intake Representative jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching Patient Intake Representative jobs in Illinois look for? The top searched job categories for Patient Intake Representative jobs in Illinois are:
What are popular job titles related to Patient Intake Representative jobs in IL? For Patient Intake Representative jobs in IL, the most frequently searched job titles are:
Patient Intake Representative jobs near you
Infographic showing various Patient Intake Representative job openings in Illinois as of August 2026, with employment types broken down into 3% As Needed, 70% Full Time, 19% Part Time, and 8% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $36,151 per year, or $17.4 per hour.

PATIENT INTAKE REPRESENTATIVE - ADMITTING

FHN

Freeport, IL • On-site

$15 - $24.75/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Patient Intake Representative - Admitting

FHN Memorial Hospital - FREEPORT, IL 61032

Overview

Salary Range $15.00 - $24.75 Hourly Position Type Flexible Full-time; F.8 (64-80) Job Shift Varies Category Other

Description

Greets, directs, and assists patients and customers entering the Emergency Department through the emergency entrance. They will be able to recognize life threatening and urgent presentations of patients arriving ambulatory to the intake window and will perform intake of key data elements including name, date of birth, chief complaint and primary care physician to initiate the registration process in Meditech. Additionally, the Intake representative will assume responsibilities related to Patient Access functions including Registration, Insurance Verification, co-pay and self-pay collection. They ensure at all times that the patients feel secure, safe and are treated with respect, dignity and compassion.

Job Responsibilities
  • Greets patients, family and visitors entering the Emergency Department reflecting FHN PRIDE Standards.
  • Intake of key data elements including name, date of birth, chief complaint and primary care physician.
  • Recognition of life threatening and urgent presentations.
  • Appropriately responding to patients presenting with life threatening and urgent issues by notifying ED triage nurse or other assistance as identified i.e. Security.
  • Monitors Emergency Department waiting room for changes in patient conditions and safety of those present.
  • Greet, direct and log visitors arriving.
  • Verifies registration/demographic information in Meditech for all ED patients cart-side.
  • Performs insurance eligibility verification.
  • Provides information to patients on financial assistance programs as necessary.
  • Provides presumptive screening tools for patients who present to the ED as Self Pay.
  • Collects appropriate co-pay and self-pay payments.
  • Provides registration services to the hospital for inpatient admissions, OB admissions, newborn, outpatient registration, order entry for patients during hours when the Admitting department is closed.
  • Gathers advance directives information from patients and provides information to patients as requested.
Qualifications

Job Requirements

Education: High school diploma or equivalent.

Required Experience : Previous work experience in the healthcare field preferred.

Special Skills and Abilities: NA

Licensure/Certification/Registration:

  • BLS certification required
  • CPR certification required

Physical Requirements:

Activity - Never - Rarely - Occasionally - Frequently - Constantly

Physical Dexterity and Effort

Bending/Stooping

Climbing

Keyboard Data Entry

Kneeling

Reaching

Repetitive Foot/Leg Movements

Repetitive Hand/Arm Movements

Running

Sitting

Squatting

Standing

Walking

Lifting/Carrying (Non-Patient)

0 – 25 lbs.

25 – 75 lbs.

Over 75 lbs.

Lifting/Carrying (Patient)

Less than 25 lbs.

25 – 50 lbs.

50 – 75 lbs.

75 – 100 lbs.

Over 100 lbs.

Pushing/Pulling

0 – 25 lbs.

25 – 75 lbs.

Over 75 lbs.

The age-specific populations with which the job incumbent interacts:

  • No direct responsibility to treat or care for patients
  • Serves patients in areas other than direct patient care
FHN logo

About FHN

Sourced by ZipRecruiter

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Freeport, IL, US

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