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Patient Intake Representative Jobs (NOW HIRING)

... of patient care with each interaction. Essential Duties & Responsibilities: * Initiates intake ... Representative , if that sounds like something you want to be a part of, then look no further.

Intake Representative (Specialty)

Montgomery, AL ยท On-site

$31K - $36K/yr

... of patient care with each interaction. Essential Duties & Responsibilities: * Initiates intake ... Representative , if that sounds like something you want to be a part of, then look no further.

Intake Representative (Acute)

Oklahoma City, OK ยท On-site

$34K - $39K/yr

... of patient care with each interaction. Essential Duties & Responsibilities: * Initiates intake ... Representative , if that sounds like something you want to be a part of, then look no further.

... of patient care with each interaction. Essential Duties & Responsibilities: * Initiates intake ... Representative , if that sounds like something you want to be a part of, then look no further.

Intake Representative (Specialty)

Orlando, FL ยท On-site

$35K - $40K/yr

... of patient care with each interaction. Essential Duties & Responsibilities: * Initiates intake ... Representative , if that sounds like something you want to be a part of, then look no further.

Intake Representative (Acute)

Edison, NJ ยท On-site

$24 - $29/hr

... of patient care with each interaction. Essential Duties & Responsibilities: * Initiates intake ... Representative , if that sounds like something you want to be a part of, then look no further.

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Patient Intake Representative information

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How much do patient intake representative jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for patient intake representative in the United States is $17.94, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $18.75 per hour, depending on experience, location, and employer.

What does a patient intake representative do?

A Patient Intake Representative is responsible for greeting patients, collecting personal and insurance information, verifying medical records, and ensuring all necessary forms are completed before a patient receives care. They often answer patient questions, schedule appointments, and serve as a liaison between patients and medical staff. Their role is crucial for maintaining accurate records and providing a smooth, welcoming experience for patients entering a healthcare facility.

What are the key skills and qualifications needed to thrive as a patient intake representative, and why are they important?

To thrive as a Patient Intake Representative, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with experience in healthcare administration being highly beneficial. Familiarity with electronic health record (EHR) systems and patient management software is typically required, along with understanding HIPAA regulations. Outstanding communication, empathy, and multitasking abilities help you excel in patient interactions and collaborate with healthcare teams. These skills are vital for ensuring accurate patient information, a smooth intake process, and a positive first impression for patients entering a healthcare facility.

What are some common challenges a patient intake representative may encounter and how can they be addressed?

Patient Intake Representatives often face challenges such as managing high patient volumes, handling sensitive patient information, and navigating complex insurance verification procedures. Strong organizational skills and clear communication can help manage the flow of patients efficiently and ensure accuracy in data entry. Building rapport with patients, maintaining professionalism during stressful situations, and staying up-to-date on healthcare regulations are key to overcoming these challenges and providing a positive experience for both patients and the healthcare team.

What is the difference between Patient Intake Representative vs Medical Office Assistant?

AspectPatient Intake RepresentativeMedical Office Assistant
CredentialsHigh school diploma; some roles may require certification in medical billing or customer serviceHigh school diploma; certification in medical assisting often preferred
Work EnvironmentFront desk of clinics, hospitals, or healthcare officesMedical offices, clinics, hospitals, performing administrative and clinical tasks
Primary ResponsibilitiesScheduling appointments, patient check-in, insurance verificationScheduling, patient intake, basic clinical support, administrative tasks

Both roles involve patient interaction and administrative duties in healthcare settings. The Patient Intake Representative primarily focuses on patient check-in and insurance verification, while the Medical Office Assistant may handle a broader range of clinical and administrative tasks. The roles often overlap but differ in scope and responsibilities.

More about Patient Intake Representative jobs

What cities are hiring for Patient Intake Representative jobs?

Cities with the most Patient Intake Representative job openings:

Who are the top companies hiring for Patient Intake Representative jobs?

The top employers for Patient Intake Representative jobs are:

What states have the most Patient Intake Representative jobs?

States with the most job openings for Patient Intake Representative jobs include:

Infographic showing various Patient Intake Representative job openings in the United States as of August 2026, with employment types broken down into 4% As Needed, 69% Full Time, 19% Part Time, and 8% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,307 per year, or $17.9 per hour.

Patient Services Representative - Intake

Fred Hutchinson Cancer Center (Fred Hutch)

Seattle, WA โ€ข On-site

$24.50 - $34.88/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post hasย expired 2 days ago.ย Applications are no longer accepted.


Job description


Patient Services Representative - Intake
Job ID
31714
Type
Regular Full-Time
Location
US-WA-Seattle
Category
Administrative Support
Overview

Fred Hutchinson Cancer Center is an independent, nonprofit organization providing adult cancer treatment and groundbreaking research focused on cancer and infectious diseases. Based in Seattle, Fred Hutch is the only National Cancer Institute-designated cancer center in Washington.

With a track record of global leadership in bone marrow transplantation, HIV/AIDS prevention, immunotherapy and COVID-19 vaccines, Fred Hutch has earned a reputation as one of the world's leading cancer, infectious disease and biomedical research centers. Fred Hutch operates eight clinical care sites that provide medical oncology, infusion, radiation, proton therapy and related services, and network affiliations with hospitals in five states. Together, our fully integrated research and clinical care teams seek to discover new cures to the world's deadliest diseases and make life beyond cancer a reality.

At Fred Hutch we value collaboration, compassion, determination, excellence, innovation, integrity and respect. Our mission is directly tied to the humanity, dignity and inherent value of each employee, patient, community member and supporter. Our commitment to learning across our differences and similarities make us stronger. We seek employees who bring different and innovative ways of seeing the world and solving problems.

The Patient Services Representative is the primary point of contact for patients, families, and caregivers when arriving in a department. They facilitate the patient check in process and provide patient and family centered customer service. For Intake, the Patient Services Representative is the primary point of contact for all callers contacting Fred Hutch's main phone number.

This role will have the opportunity to work partially at our campus and remotely.

1.0 FTE Monday through Friday - 6:45am to 3:15pm

Responsibilities
    Greets and screens patients arriving for appointments and checks them in using an automated scheduling system.
  • Assembles and distributes appropriate paperwork to patients, families, caregivers and clinical staff.
  • Triage questions and concerns from callers and forward to appropriate staff or department as needed.
  • Performs general clerical duties including, processing mail, taking inventory and ordering office supplies.
  • Activates provider orders (Alliance Lab only).
  • May schedule patient appointments as ordered by clinician.
  • May be responsible for the facilitation of patient flow.
  • Verifies demographic, clinical and financial information with patient as required.
  • Sends new patient packet information to patients as directed.
  • Routes incoming mail and medical records and express scan to HIM when needed.
  • Requests and receives diagnostic films and pathology slides as directed.
  • Routes main Fred Hutch incoming faxes to appropriate department, service or individual.
  • Answers Fred Hutch incoming calls and routes to appropriate department, service or individual.

Qualifications

Required:

  • High School diploma or equivalent.
  • Six months to one year experience in customer service environment.
  • Ability to work in a fast paced, complex healthcare environment.
  • Effectively organize and manage time and tasks independently.
  • Ability to communicate (verbally and in writing) in a clear and concise manner.
  • Can use a mouse, navigate computer programs and use email in a professional setting.

Preferred:

  • Medical terminology.

The hourly pay range for this position is from $24.50 to $34.88 and pay offered will be based on experience and qualifications.

This role will have the opportunity to work partially at our campus and remotely.

1.0 FTE Monday through Friday - 6:45am to 3:15pm


Although Fred Hutch is not sponsoring most H-1B visas at this time, candidates who already hold an H-1B sponsored by another organization and are currently in the U.S. may be eligible for this position.
Fred Hutchinson Cancer Center offers employees a comprehensive benefits package designed to enhance health, well-being, and financial security. Benefits include medical/vision, dental, flexible spending accounts, life, disability, retirement, family life support, employee assistance program, onsite health clinic, tuition reimbursement, paid vacation (12-22 days per year), paid sick leave (12-25 days per year), paid holidays (13 days per year), and paid parental leave (up to 4 weeks).

Additional Information
We are proud to be an Equal Employment Opportunity (EEO) and Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) Employer. We do not discriminate on the basis of race, color, religion, creed, ancestry, national origin, sex, age, disability (physical or mental), marital or veteran status, genetic information, sexual orientation, gender identity, political ideology, or membership in any other legally protected class. We desire priority referrals of protected veterans. If due to a disability you need assistance/and or a reasonable accommodation during the application or recruiting process, please send a request to Human Resources at hrops@fredhutch.org or by calling 206-667-4700.