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Patient Access Director Jobs in Raleigh, NC (NOW HIRING)

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Patient Access Director information

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$72.9K

$115.5K

$160.9K

How much do patient access director jobs pay per year?

As of Sep 5, 2026, the average yearly pay for patient access director in Raleigh, NC is $115,491.00, according to ZipRecruiter salary data. Most workers in this role earn between $97,700.00 and $126,400.00 per year, depending on experience, location, and employer.

What does a Patient Access Director do?

The responsibilities of a patient access director include being a leader in the health care industry by defining strategy, policy, compliance assurance for patient scheduling, registration, financial counseling, and insurance verification. This position comes with a lot of responsibility, as you have access to all patient medical records and financials. You oversee all daily operations in the department while integrating your services with main hospital functions. You develop policies to guide service, find ways to improve department performance, and ensure staff members are following through with their continuing education. You also provide recommendations for additional resources or space the department needs. Other duties include staying updated on regulatory and compliance requirements and ensuring staff members stay informed.

What does a Patient Access Director do?

A Patient Access Director oversees the operations of patient admission and registration processes within a healthcare facility. They manage staff responsible for scheduling, registration, insurance verification, and related functions to ensure patients have a smooth experience entering care. This role involves policy development, compliance with healthcare regulations, and the implementation of technology to improve patient flow. The Patient Access Director also collaborates with other departments to optimize patient access and satisfaction. Their work is crucial for efficient hospital operations and high-quality patient service.

What are the key skills and qualifications needed to thrive as a Patient Access Director?

To thrive as a Patient Access Director, you need a solid understanding of healthcare administration, revenue cycle management, and insurance regulations, often supported by a bachelor’s degree in healthcare or business administration. Familiarity with patient registration systems, electronic health records (EHR), and certifications like CHAA or CHAM are typically required. Strong leadership, problem-solving abilities, and excellent communication skills help manage teams and ensure smooth patient experiences. These skills are vital for optimizing patient flow, ensuring regulatory compliance, and maintaining financial performance in healthcare organizations.

What are some common challenges a Patient Access Director faces in managing patient intake and registration processes?

A Patient Access Director often encounters challenges such as balancing high patient volumes with limited resources, ensuring compliance with ever-changing healthcare regulations, and maintaining accuracy in patient data collection. Additionally, they must foster strong communication between registration staff, clinical teams, and billing departments to minimize errors that could delay care or impact reimbursement. Addressing these challenges requires effective leadership, process improvement skills, and the ability to implement technology solutions that streamline workflows and enhance the patient experience.

What is the difference between Patient Access Director vs Patient Access Supervisor?

AspectPatient Access DirectorPatient Access Supervisor
CredentialsTypically requires a bachelor’s degree in healthcare administration or related field; relevant certifications like CPAT or CPAS are commonOften requires a high school diploma or associate’s degree; some certifications may be preferred
Work EnvironmentOversees multiple departments or facilities, strategic planning, and high-level managementManages daily operations of patient access staff, ensuring smooth patient registration and scheduling
Employer & Industry UsageHospitals, health systems, large clinicsHospitals, clinics, outpatient facilities

The Patient Access Director focuses on strategic leadership, policy development, and overall department management, while the Patient Access Supervisor handles daily staff supervision and operational tasks. Both roles are essential in healthcare settings but differ mainly in scope and responsibility.

More about Patient Access Director jobs

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The most popular types of Patient Access jobs in Raleigh, NC are:

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Cities near Raleigh, NC with the most Patient Access Director job openings:

Patient Access Director jobs near you
Infographic showing various Patient Access Director job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, and 6% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $115,491 per year, or $55.5 per hour.

Sr Director Market Access Strategy, Access Optimization

GlaxoSmithKline

Durham, NC

Full-time

Re-posted 17 days ago

GlaxoSmithKline rating

8.9

Company rating: 8.9 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

9th of 86 rated pharmaceutical

Job description

Sr Director Market Access Strategy, Access Optimization

Location: Philadelphia (preferred) or Durham, NC

The Sr Director of GSK Market Access Strategy is a highly visible position within GSK US Market Access as well as Therapeutic Area Business Units, reporting to the Vice President US Market Access Strategy. This individual will be responsible for leading a best-in-class Access Optimization team that develops and drives access strategy and execution for a subset of GSK's Non-Oncology Portfolios within Market Access and across multiple cross functional departments.

The Sr Director of Access Optimization - will be a key member of the Market Access Strategy leadership team and will serve as a principal contributor to shaping Access and commercialization strategy within the US market

Key Responsibilities:

  • Act as the overall lead for market access strategy bringing key learnings to Brand teams and representing the franchise as part of the market access and therapeutic specific brand leadership teams to ensure consistency of approach in setting and executing access strategy for GSK products
  • Collaborate across Market Access on the development of strategic access plans for in-line brands, new assets, pipeline products inclusive of access landscape development, access customer segmentation, payer strategy, organized customer contracting and channel strategy, pricing, distribution, and value proposition development.
  • Lead the development of Launch MA strategy and launch plans for specific GSK assets, bridging the gap between pipeline support and launch/in-line support
  • Communicate access specific strategies to internal business partners to influence brand specific access resources and act as a liaison with all cross-functional teams to ensure pull-through activities are aligned with brand objectives and priorities.
  • Shape access strategies to the evolving healthcare landscape inclusive of policy changes, payment reform, and evolving provider dynamic and account for current dynamics inclusive of 340B, IRA, MFN, ACIP, and other external factors
  • Lead development of access strategy and execution plans across payers, organized customers, ACIP, and other access-influencing organizations for the ongoing support of the portfolio strategic imperatives in collaboration with MA colleagues.
  • Champion priority access initiatives with meaningful impact to the business to commercial leadership and clearly communicate access strategy upwards to Sr. Leadership
  • Collaborate with Market Access Strategy counterparts to share learnings across business units that will drive franchise success.
  • Accountable for seeking cross-functional and field team input into access strategy and serve as business unit primary point person for the account management and brand teams.
  • Develop internal working partnerships with global market access, Value Evidence & Outcomes (VEO), Pricing, Contract strategy, Patient Services, Advocacy / Policy, Finance and Legal to drive critical decision making and ensure proper execution.
  • Influence Market Access inputs including but not limited to pricing, access uptake, quality of access, and rebate assumptions for pipeline and BD opportunities as needed
  • Leverage understanding of the competitive landscape to anticipate and pre-empt future competitor moves and ultimately develop and own thenear-, mid-, and long-term market access strategy, including strategic choices required tooptimizeaccess, brand growth, financial performance, and customer pull-through.
  • Provide input into above brand access initiatives and pull through learnings in branded access strategy.
  • Develop, recruit, and retain the best people and be accountable for development plans and employee engagement.
  • Normal and customary supervisory responsibilities including budget management, performance evaluation, coaching, discipline etc.

Why You?

Basic Qualifications:

  • Bachelor's degree (Marketing, Finance, Pharmacy or Public Health preferred)
  • 7+ years of US Commercial Market Access experience
  • 5+ years with Pharmacy and Medical product experience.
  • 3+ years of People Management Experience

Preferred Qualifications:

  • Bachelors, MBA, MPH, or PharmD
  • Substantial US-based experience with market access strategies, account management applications, product launch, pricing, contracting, reimbursement, and distribution concepts
  • Experience supporting Specialty, anti-infective, vaccines, and / or rare disease therapeutic areas
  • Supervising, coaching, and evaluating those who develop and recommend market access strategies and purvey services related resolution of coverage, coding and payment issues for payers, providers, and patients.
  • Problem Solving & Innovation - Unstructured strategy development problems that can be logically linked to revenue and profit specific business cases. Examples include LOE strategies, launch strategies, pricing strategies and clinical development strategies.
  • Experience with budget management, agency management, consumer insight development, segmentation, and creative development
  • Ideal candidate has Product launch experience
  • Financial acumen and P&L mindset
  • Demonstrated sense of ownership for the shared success of the team and asset
  • Thrives in a fast-paced, dynamic, competitive environment
  • Competitive mindset; feels driven to conquer uncharted territory

#LI-GSK


Skills

Business Planning, Data to Insights, Digital Fluency, Launch Excellence, Scientific Literacy, Strategic Planning

Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees.

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases - to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

If you require an accommodation or other assistance to apply for a job at GSK, please contact the appropriate Recruitment Staff by emailing us at -usrecruitment.adjustments@gsk.com

GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.

Important notice to Employment businesses/ Agencies

GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.

Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK's compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at https://openpaymentsdata.cms.gov/

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About GlaxoSmithKline

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GlaxoSmithKline is a globally recognized pharmaceutical and healthcare company based in Philadelphia, PA, USA. Originated from a merger between Glaxo Wellcome and SmithKline Beecham in 2000, the company excels in the pharmaceutical industry and holds a leading position in making medicines, vaccines, and consumer healthcare products. GSK's mission is to improve the quality of human life by enabling people to do more, feel better, and live longer. They adhere to core values of transparency, integrity, respect for people, and patient-focus, reflecting in their endeavors to conduct research and deliver innovative healthcare solutions to patients and consumers worldwide.

Industry

Scientific research and development services

Company size

10,000+ Employees

Headquarters location

Philadelphia, PA, US

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