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Remote Patient Access Representative Jobs in Raleigh, NC

AccessPT

Patient Care Representative

Raleigh, NC · Remote

$15/hr

If so, then please submit your resume to apply for the remote Patient Care Representative position for the Central Intake Team at ACCESS PT. Access is an extraordinary company to work for, with a ...

Pharmacy Careers

Appeals Pharmacist (Remote)

Raleigh, NC · On-site +1

$51 - $62.25/hr

Many roles offer hybrid or fully remote options. * Rewards: Competitive salary, comprehensive ... Our appeals pharmacists safeguard patient access while ensuring compliance with all regulatory ...

Cardinal Health

Coordinator, Individualized Care

Raleigh, NC · Remote

$17 - $22.25/hr

Cardinal Health Sonexus™ Access and Patient Support helps specialty pharmaceutical manufacturers ... REMOTE DETAILS: You will work remotely, full-time. It will require a dedicated, quiet, private ...

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How much do remote patient access representative jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote patient access representative in Raleigh, NC is $18.48, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $20.53 per hour, depending on experience, location, and employer.

What is a Remote Patient Access Representative job?

A Remote Patient Access Representative is responsible for handling patient admissions, insurance verification, appointment scheduling, and other administrative tasks from a remote location. They communicate with patients, healthcare providers, and insurance companies to ensure smooth access to medical services. Strong customer service, attention to detail, and knowledge of medical office procedures are essential for this role. This position typically requires experience in healthcare administration and familiarity with HIPAA regulations.

What are the key skills and qualifications needed to thrive in the Remote Patient Access Representative position, and why are they important?

To thrive as a Remote Patient Access Representative, you need strong customer service skills, attention to detail, and familiarity with insurance verification or healthcare administration, often supported by a high school diploma or equivalent. Experience with patient management systems, electronic health records (EHRs), and knowledge of HIPAA compliance are typically required. Excellent communication, problem-solving abilities, and adaptability in a virtual environment make someone stand out in this position. These skills are essential for accurately assisting patients, managing sensitive information, and ensuring efficient, supportive service in a remote healthcare setting.

What does a typical day look like for a Remote Patient Access Representative?

A typical day for a Remote Patient Access Representative involves answering patient inquiries via phone, email, or online chat, assisting with appointment scheduling, and verifying insurance details. You may interact with different teams, such as billing, clinical staff, and scheduling, to help coordinate patient care and resolve any access issues. Most of your tasks will be completed using secure computer systems and patient databases from your home office. This remote structure allows flexibility, but also requires strong time management and self-motivation to meet productivity and accuracy standards. The role offers a dynamic and patient-focused environment that plays a vital part in a healthcare organization’s operations.
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Remote Patient Access Representative jobs near you
Infographic showing various Remote Patient Access Representative job openings in Raleigh, NC as of May 2026, with employment types broken down into 1% Locum Tenens, 50% Full Time, 39% Part Time, and 10% Contract. Highlights an 72% Physical, 4% Hybrid, and 24% Remote job distribution, with an average salary of $38,434 per year, or $18.5 per hour.
Patient Access Representative

Patient Access Representative

Piedmont Health Services

Chapel Hill, NC • Remote

$16.43 - $22.08/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 6 days ago

Job description

About Piedmont Health Services

Piedmont Health Services, Inc. (PHS) is a 501(c)(3) nonprofit and Federally Qualified Health Center (FQHC) in North Carolina. Dedicated to delivering top-tier, accessible, and inclusive primary healthcare, PHS has proudly served for 55 years and remains the largest community health center in central NC. Operating 11 Community Health Centers, two PACE (Program of All-Inclusive Care for the Elderly) SeniorCare facilities, and 2 Mobile Health Units, PHS extends its services to residents across many counties, including Alamance, Caswell, Chatham, Orange, and Lee. 

What's an FQHC?

Federally Qualified Health Centers (FQHC) are community-based healthcare providers that receive funds from the Health Resources and Services Administration (HRSA) Health Center Program to provide primary care services in under-served areas.

Job Title - Patient Access Representative

Department - Scheduling Hub/ Operations

Reports to - Patient Access Manager

Benefits - 

  • Medical, Dental, Vision, Life Insurance (Short & Long Term Disability)
  • 403(b) Plan
  • Paid Holidays
  • CME (Continuing Medical Education)

About Position: PAR works in a professional scheduling hub environment and perform the following functions for the appointment scheduling, registration and referral management. This job includes a very large amount of call volume and texts and must be able to manage multiple windows and provide excellent customer service. This position will primarily be assigned to a scheduling hub.

  • Work Location: 100% Remote Work (North Carolina Residence Only)
  • Schedule: Monday through Friday, 8:00am - 5:00pm

Duties/ Responsibilities -

  • Manages large amounts of inbound calls and texts in a timely manner.
  • Monitors Call Performance Dashboards to ensure metrics are met daily.
  • Register, Schedule, reschedule, or cancel appointments for multiple sites and providers following set guidelines.
  • Identify Emergency Situations and follow Triage Protocol.
  • Identify customers’ needs, determine resolution or appropriate course of action or redirection within the guidelines required Demonstrates understanding of HIPAA requirements to ensure caller privacy.
  • Keep abreast of and adhere to changes in scheduling and registration guidelines.
  • Follow appropriate protocols, policies and guidelines for scheduling, registration and referral management while maintaining excellent customer service Coordinate appointments across the PHS network including dental and behavioral services.
  • Follow appropriate guidelines for phone and appointment notes documentation.
  • Utilize appropriate resources, to provide timely responses and resolutions.
  • Assist in collecting payments on past due balances.
  • Initiate patient outreach for visit compliance when necessary

Qualifications -

Education: Diploma, High school diploma.

Required: Excellent communication skills required.

Preferred: Preferred one to two years of customer service in a health care setting.

Immunizations: Be medically cleared for communicable diseases and have all immunizations up-to-date prior to beginning employment. 

Pay Range: $16.43/Hourly - $22.08/Hourly (commensurate with years of experience)

EEO Statement

Piedmont Health Services, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.