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Patient Access Service Representative Jobs in Raleigh, NC

County of Wake, NC

Patient Access Representative

Raleigh, NC · On-site

$15.50 - $19.50/hr

We are currently seeking a Patient Access Representative who will serve in Centralized Registration to provide high quality service to the Wake County Public Health Clinic clients. This position ...

Medix

Patient Access Representative

Durham, NC · On-site

$20.15/hr

Job Summary Our client is seeking a dedicated Patient Access Representative to join their team. The ... Skills * Customer service * Preferred: Medical Scheduling Benefits * Paid Sick Leave (Medix ...

TEKsystems

Patient Service Representative

Raleigh, NC · Remote

$17.50/hr

Patient Service Representative (Remote) Pay Rate: $17.50/hr Schedule: Full-Time, 40 hours per week ... Patient Access * Insurance Verification * Medical Billing or Coding * Claims Processing * Heal ...

New

McKesson

Patient Access Specialist

Cary, NC · Hybrid

$23 - $24/hr

... services that make quality care more accessible and affordable. Here, we focus on the health ... Purpose The Patient Access Specialist, Rare/Orphan will be responsible for benefits investigation ...

McKesson

Patient Access Specialist

Cary, NC · On-site

$16 - $21.25/hr

... services that make quality care more accessible and affordable. Here, we focus on the health ... Purpose The Patient Access Specialist, Rare/Orphan will be responsible for benefits investigation ...

McKesson

Patient Access Specialist

Cary, NC · Hybrid

$23 - $24/hr

... services that make quality care more accessible and affordable. Here, we focus on the health ... Purpose The Patient Access Specialist, Rare/Orphan will be responsible for benefits investigation ...

McKesson Corporation

Patient Access Specialist

Cary, NC · On-site

$16 - $21.25/hr

... services that make quality care more accessible and affordable. Here, we focus on the health ... Purpose The Patient Access Specialist, Rare/Orphan will be responsible for benefits investigation ...

McKesson

Patient Access Specialist

Cary, NC · On-site

$16 - $21.25/hr

... services that make quality care more accessible and affordable. Here, we focus on the health ... Purpose The Patient Access Specialist, Rare/Orphan will be responsible for benefits investigation ...

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Patient Access Service Representative information

See Raleigh, NC salary details

$11

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How much do patient access service representative jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for patient access service representative in Raleigh, NC is $18.51, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $20.58 per hour, depending on experience, location, and employer.

What are some common challenges faced by Patient Access Service Representatives and how can they be managed?

Patient Access Service Representatives often navigate challenges such as handling high patient volumes, managing sensitive information, and addressing diverse patient needs with empathy. Effective time management and strong communication skills are crucial in ensuring accurate registration, insurance verification, and appointment scheduling. Building familiarity with electronic health record (EHR) systems and staying updated on healthcare policies can also help representatives stay efficient and reduce errors. Many organizations offer training and peer support to help new team members adapt and excel in this fast-paced environment.

What does a patient access representative do?

A patient access service representative is responsible for scheduling appointments, verifying patient insurance information, collecting co-pays, and ensuring accurate patient registration. They serve as the first point of contact for patients and often use electronic health record (EHR) systems to manage patient data. Strong communication skills and attention to detail are essential for this role.

How much does a patient access representative make?

In Pennsylvania, a patient access service representative typically earns an average salary of around $35,000 to $45,000 per year. Salaries can vary based on experience, location within the state, and the healthcare facility's size and type. The role often requires strong communication skills and familiarity with electronic health record systems.

What is a Patient Access Service Representative?

A Patient Access Service Representative is a healthcare professional who assists patients with the administrative aspects of their medical visits. Their duties often include registering patients, verifying insurance, scheduling appointments, and collecting necessary documentation. They serve as the first point of contact for patients entering a healthcare facility and play a crucial role in ensuring smooth communication between patients and medical staff. Excellent customer service skills and attention to detail are essential for this role.

What jobs pay 4000 a week without a degree?

Patient Access Service Representatives typically do not earn $4,000 a week; however, some high-paying roles in sales, real estate, or skilled trades can reach that level without a degree. These jobs often require experience, strong communication skills, or certifications and may involve commission or performance-based pay structures.

What is the difference between Patient Access Service Representative vs Medical Secretary?

AspectPatient Access Service RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; administrative or medical office training
Work EnvironmentHospitals, clinics, healthcare facilitiesMedical offices, hospitals, clinics
Primary ResponsibilitiesPatient check-in, insurance verification, schedulingScheduling, correspondence, record management

The Patient Access Service Representative primarily handles patient intake and insurance processes, while the Medical Secretary focuses on administrative support and documentation. Both roles are essential in healthcare settings and often overlap in customer service and administrative tasks, but they differ in specific duties and focus areas.

How to become a patient access representative?

To become a patient access service representative, candidates typically need a high school diploma or equivalent and strong communication and customer service skills. Relevant experience in healthcare or administrative roles can be beneficial, and some employers may require certification in medical office administration or patient access procedures. On-the-job training is common, and familiarity with electronic health records (EHR) systems is often preferred.

What are the key skills and qualifications needed to thrive as a Patient Access Service Representative, and why are they important?

To excel as a Patient Access Service Representative, you need strong customer service skills, attention to detail, and a high school diploma or equivalent, with some employers preferring healthcare-related coursework or experience. Familiarity with hospital information systems, electronic health records (EHR), and insurance verification tools is typically required. Excellent communication, problem-solving abilities, and a calm demeanor help you manage patient interactions and resolve issues efficiently. These skills ensure accurate patient registration, enhance the patient experience, and support smooth healthcare operations.
What are popular job titles related to Patient Access Service Representative jobs in Raleigh, NC? For Patient Access Service Representative jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Patient Access Service Representative jobs in Raleigh, NC look for? The top searched job categories for Patient Access Service Representative jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Patient Access Service Representative jobs? Cities near Raleigh, NC with the most Patient Access Service Representative job openings:
Patient Access Service Representative jobs near you
Infographic showing various Patient Access Service Representative job openings in Raleigh, NC as of July 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% In-person job distribution, with an average salary of $38,511 per year, or $18.5 per hour.
Patient Access Representative

Patient Access Representative

Wake County Government

Raleigh, NC • On-site

$15.50 - $19.50/hr

Other

Re-posted 9 days ago

Wake County rating

8.5

Company rating: 8.5 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

154th of 693 rated public administrative organizations

Job description

We are currently seeking a Patient Access Representative who will serve in Centralized Registration to provide high quality service to the Wake County Public Health Clinic clients. This position assists patients with onsite customer service functions, ensures all necessary documents are provided, activates patients in the EMR system, collects payments, and obtains demographic and financial information all working together to meet the goals of the work area. The Patient Access Representative serves as the public's first point of contact for the Health Clinics. This is a rewarding career that will allow you to positively impact citizens lives every day! 

Essential Responsibilities:

  • Knowledge of clinics within Public Health
  • Responds to inquiries from both internal and external customers
  • Gather intake or service requests information
  • Register customers for services, schedules appointments and service-calls and provides necessary information
  • Receive monies, enters customer information into databases and provides receipts if appropriate
  • Balance cash drawers
  • Insurance and income verification

What Wake County employees say

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