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Patient Services Assistant Jobs in Raleigh, NC (NOW HIRING)

WakeMed

Patient Transporter

Raleigh, NC · On-site

$13.75 - $18.75/hr

Overview The Patient Services Assistant provides a timely, safe, customer service focused transport service for patients at the Raleigh campus. Department Description Serving the community since 1961 ...

WakeMed

Patient Transporter

Cary, NC · On-site

$15.25 - $20.75/hr

Overview The Patient Services Assistant transports patients to and from the Radiology Department in a safe, timely, and professional manner. Assists technical and clerical staff as needed. Department ...

RALEIGH MEDICAL GROUP PA

Patient Service Representative

Apex, NC

$17 - $17.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Title: Patient Service Representative Location: Apex, NC | In Office Department: Dermatology ... Greet and assist patients and visitors in a professional and welcoming manner. * Register patients ...

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Patient Services Assistant information

See Raleigh, NC salary details

$10

$16

$23

How much do patient services assistant jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for patient services assistant in Raleigh, NC is $16.92, according to ZipRecruiter salary data. Most workers in this role earn between $13.51 and $19.90 per hour, depending on experience, location, and employer.

What is the difference between Patient Services Assistant vs Medical Receptionist?

AspectPatient Services AssistantMedical Receptionist
CredentialsHigh school diploma or equivalent; certification optionalHigh school diploma or equivalent; certification optional
Work EnvironmentHospitals, clinics, healthcare officesDoctors' offices, clinics, healthcare facilities
Job DutiesPatient check-in, scheduling, assisting with patient needsScheduling appointments, answering phones, managing patient records

Both roles involve front-office tasks in healthcare settings, often requiring similar credentials. The Patient Services Assistant focuses more on direct patient interaction and support, while the Medical Receptionist primarily handles administrative tasks like scheduling and communication. Both positions are essential for smooth healthcare operations and are commonly found in hospitals and clinics.

What are the main challenges patient services assistants face when balancing administrative duties with direct patient interactions?

Patient Services Assistants often juggle multiple responsibilities, including managing patient check-ins, scheduling appointments, handling phone inquiries, and providing support to clinical staff. One of the main challenges is maintaining accuracy and efficiency in administrative tasks while delivering compassionate, attentive service to patients who may be anxious or unwell. Effective time management and strong communication skills are essential for successfully navigating these demands and ensuring a positive experience for both patients and coworkers.

What are the key skills and qualifications needed to thrive as a patient services assistant, and why are they important?

To thrive as a Patient Services Assistant, you need strong organizational skills, attention to detail, and a basic understanding of healthcare procedures, typically supported by a high school diploma or equivalent. Familiarity with medical scheduling software, electronic health records (EHRs), and office equipment is often required. Excellent communication, empathy, and a service-oriented attitude are soft skills that make someone stand out in this role. These competencies ensure efficient patient support, accurate information management, and a positive patient experience within healthcare settings.

What is a patient services assistant?

A patient services assistant works in a customer-facing role in a medical facility. In this role, you do not provide medical care to patients, but rather help with administrative tasks such as setting appointments, sending referrals to specialists, answering questions, contacting insurance companies, and dealing with billing. In some healthcare organizations, you may also connect patients with the services that they need. In larger hospitals, patient services assistants work as personal administrative aides for one doctor or one department. You can find opportunities for advancement if you obtain a degree in medical administration or a related field.

More about Patient Services Assistant jobs

What are the most commonly searched types of Patient Services jobs in Raleigh, NC?

The most popular types of Patient Services jobs in Raleigh, NC are:

What are popular job titles related to Patient Services Assistant jobs in Raleigh, NC?

For Patient Services Assistant jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Patient Services Assistant jobs in Raleigh, NC look for?

The top searched job categories for Patient Services Assistant jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Patient Services Assistant jobs?

Cities near Raleigh, NC with the most Patient Services Assistant job openings:

Patient Services Assistant jobs near you
Infographic showing various Patient Services Assistant job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $35,187 per year, or $16.9 per hour.

Patient Transporter

WakeMed

Raleigh, NC • On-site

$13.75 - $18.75/hr

Per diem

Re-posted 9 days ago

WakeMed rating

7.7

Company rating: 7.7 out of 10

Based on 135 frontline employees who took The Breakroom Quiz

157th of 887 rated healthcare providers

Job description

Overview
The Patient Services Assistant provides a timely, safe, customer service focused transport service for patients at the Raleigh campus.
Department Description
Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org .
EOE
Licensure
Not Applicable
Education
High School Diploma or Equivalent Preferred
Experience
3 Months Healthcare Preferred

What WakeMed employees say

Pay

Benefits

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Workplace

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About WakeMed

Sourced by ZipRecruiter

Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Raleigh, NC, US

Year founded

1961

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