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Patient Services Manager Jobs in Raleigh, NC (NOW HIRING)

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Patient Services Manager information

See Raleigh, NC salary details

$28K

$61.7K

$104.6K

How much do patient services manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for patient services manager in Raleigh, NC is $61,713.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,600.00 and $73,800.00 per year, depending on experience, location, and employer.

What is the difference between Patient Services Manager vs Patient Coordinator?

AspectPatient Services ManagerPatient Coordinator
CredentialsTypically requires a bachelor's degree in healthcare administration or related field; certifications like Certified Medical Manager (CMM) are commonHigh school diploma or associate degree; certifications like Certified Medical Administrative Assistant (CMAA) can be beneficial
Work EnvironmentSupervises staff, manages patient flow, and oversees administrative functions in clinics or hospitalsAssists patients with scheduling, registration, and initial inquiries, often working directly with patients and staff
Employer & IndustryHospitals, clinics, healthcare organizationsMedical offices, outpatient clinics, healthcare facilities

The Patient Services Manager focuses on overseeing administrative staff and operations, ensuring smooth patient services. In contrast, the Patient Coordinator primarily handles patient interactions, scheduling, and front-office duties. Both roles are essential in healthcare settings but differ in scope and responsibilities.

How does a patient services manager typically collaborate with clinical staff to improve patient experience?

Patient Services Managers work closely with clinical staff such as nurses, physicians, and allied health professionals to streamline communication and ensure patients receive timely, coordinated care. They often facilitate interdisciplinary meetings, address patient feedback, and help resolve any service-related issues that arise. By fostering strong relationships and open communication across departments, Patient Services Managers play a key role in enhancing patient satisfaction and optimizing operational efficiency.

What does a patient services manager do?

A Patient Services Manager is responsible for overseeing the administrative and operational aspects of patient care within a healthcare facility. They coordinate schedules, manage patient admissions and discharges, and ensure that patients receive quality service throughout their stay or visit. Additionally, they supervise staff, address patient concerns, and work to improve the overall patient experience. Their role is essential in maintaining efficient and patient-centered healthcare delivery.

What are the key skills and qualifications needed to thrive as a patient services manager, and why are they important?

To thrive as a Patient Services Manager, you need a background in healthcare administration or a related field, often supported by a bachelor’s degree and experience in patient services or management. Familiarity with hospital information systems, scheduling software, and compliance standards such as HIPAA is typically required. Strong leadership, problem-solving, and interpersonal communication skills help manage staff and ensure positive patient experiences. These abilities are crucial to coordinate efficient patient care operations, enhance service quality, and maintain regulatory compliance in healthcare settings.

How hard is it to become a patient services manager?

Becoming a patient services manager typically requires a bachelor's degree in healthcare administration, management, or a related field, along with several years of experience in healthcare or customer service roles. Strong leadership, communication skills, and knowledge of healthcare regulations are also important for advancement in this role.
What are the most commonly searched types of Patient Services jobs in Raleigh, NC? The most popular types of Patient Services jobs in Raleigh, NC are:
What are popular job titles related to Patient Services Manager jobs in Raleigh, NC? For Patient Services Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Patient Services Manager jobs in Raleigh, NC look for? The top searched job categories for Patient Services Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Patient Services Manager jobs? Cities near Raleigh, NC with the most Patient Services Manager job openings:
Patient Services Manager jobs near you
Infographic showing various Patient Services Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 100% In-person job distribution, with an average salary of $61,713 per year, or $29.7 per hour.

Patient Services Coordinator

CORA Physical Therapy

Louisburg, NC • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

Job description

Patient Services Coordinator

Grow Your Career. Make a Difference. Thrive in Outpatient Care.

As a Patient Services Coordinator at CORA Physical Therapy, you’ll be a vital part of our clinic support team by providing meaningful patient interactions and exceptional customer service. You’ll perform a wide range of administrative tasks at the front desk of a dynamic therapy office, and above all, you’ll help create a great first impression and overall patient experience by demonstrating empathy and enthusiasm.

Why Choose CORA

  • Outpatient Setting \- Make real connections and see your impact.
  • Competitive Pay \- Your skills and dedication are recognized.
  • Time Off -  Generous paid time off that grows with tenure and paid holidays
  • Full Benefits Package - Medical, dental, vision, disability & life insurance.
  • 401(k) Program - Invest in your future.
  • Tuition Reimbursement - Continue your education without the burden.
  • Professional Development – Internal career growth opportunities, leadership training, and mentorship.
  • Technology that Works for You - EMR automations and AI-powered tools to save time.

*Benefits vary based on employment type.

What You'll Do

As a Patient Services Coordinator at CORA, you’ll:

  • Greet patients warmly and build rapport through in-person and phone interactions.
  • Screen and answer incoming calls promptly; take messages, and relay information as needed.
  • Verify outpatient therapy insurance benefits (where applicable) and advise patients of financial responsibilities such as co-pays, deductibles, or co-insurance.
  • Manage incoming physician referrals and prescriptions; communicate first visit expectations to new patients.
  • Scan insurance cards, ID cards, and relevant paperwork into patient files.
  • Collect co-pays and deductibles, provide receipts, balance daily collections, and submit charges to the Clinic Manager.
  • Maintain a clean, organized, and welcoming clinic environment; sanitize spaces according to CDC guidelines.

What You'll Need

  • High school diploma or GED
  • Recent customer service experience required
  • Proficient in Microsoft Word and Excel
  • Strong communication, organization, and time management skills
  • Reliable, honest, and adaptable in fast-paced team environments
  • Preferred: Experience in a healthcare office, familiarity with basic medical terminology, and fluency in Spanish.

Who We Are

CORA Physical Therapy is a network of outpatient clinics serving communities across 10 states. We believe every patient deserves high-quality care, and every team member deserves the tools and support to thrive. Our culture is built on gratitude, curiosity, collaboration—and a commitment to Treat Everyone Right.

Apply today to become a Patient Services Coordinator with a team that sees the best in you.

CORA Physical Therapy is an Equal Opportunity/Affirmative Action employer committed to building a team that reflects the diverse communities we serve.

Apply