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Director Patient Services Jobs in Raleigh, NC (NOW HIRING)

Ultimate LLC

Patient Services Rep.

Raleigh, NC · On-site

$17 - $19/hr

Answer phones, schedule and direct patients to appropriate areas/people Perform routine administrative duties such insurance verification, data entry and collection of co-payments. Enter patient data ...

Centerwell

Patient Services Coordinator, Home Health

Lillington, NC · On-site

$40K - $52K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Become a part of our caring community The Patient Services Coordinator is directly responsible for ... Refers clinical questions to Branch Director as necessary. * Maintains the client hospitalization ...

CenterWell

Patient Services Coordinator, Home Health

Lillington, NC · On-site

$40K - $52K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Become a part of our caring community The Patient Services Coordinator is directly responsible for ... Refers clinical questions to Branch Director as necessary. * Maintains the client hospitalization ...

Biogen

Head of Digital Transformation Patient Services

Raleigh, NC · On-site

$222K - $305K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Direct horizon scanning activities to bring external innovations into PSS. * Drive innovative ... on patient support services or related fields. * Proven track record in leading strategic digital ...

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All JobsPatient Services JobsDirector Patient Services JobsDirector Patient Services Jobs in Raleigh, NC

Director Patient Services information

See Raleigh, NC salary details

$32.6K

$117.9K

$169.1K

How much do director patient services jobs pay per year?

As of Aug 18, 2026, the average yearly pay for director patient services in Raleigh, NC is $117,868.00, according to ZipRecruiter salary data. Most workers in this role earn between $97,200.00 and $141,900.00 per year, depending on experience, location, and employer.

What is a director patient services?

A Director of Patient Services oversees the delivery of healthcare services to ensure quality patient care and compliance with regulations. They manage healthcare staff, develop policies, and work to improve patient satisfaction and operational efficiency. This role often requires collaboration with medical professionals, administrators, and external agencies to enhance service delivery. Strong leadership, communication, and problem-solving skills are essential for success in this position.

What are the primary challenges a director patient services typically faces in their daily work?

Directors of Patient Services often navigate challenges such as balancing patient satisfaction with operational efficiency, ensuring compliance with healthcare regulations, and addressing the diverse needs of both patients and staff. They frequently coordinate between clinical teams, administrative departments, and external stakeholders to resolve service issues and improve patient experience. The fast-paced nature of healthcare demands strong problem-solving skills and adaptability, as priorities can shift quickly with patient needs or policy changes. Successfully overcoming these challenges is crucial to maintaining high standards of care and fostering a positive work environment for the entire team.

What are the key skills and qualifications needed to thrive in the director patient services position, and why are they important?

To thrive as a Director Patient Services, you typically need a background in healthcare administration, strong leadership experience, and a relevant degree such as in nursing or healthcare management. Familiarity with hospital information systems, patient management platforms, and regulatory compliance (like HIPAA) is generally required, and certifications such as Certified Patient Experience Professional (CPXP) can be advantageous. Outstanding interpersonal communication, conflict resolution, and team-building abilities are essential soft skills in this position. These combined skills ensure effective oversight of patient services, drive patient satisfaction, and enable the delivery of high-quality, compliant care in complex multi-disciplinary environments.

What are the most commonly searched types of Patient Services jobs in Raleigh, NC?

The most popular types of Patient Services jobs in Raleigh, NC are:

What are popular job titles related to Director Patient Services jobs in Raleigh, NC?

For Director Patient Services jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Director Patient Services jobs in Raleigh, NC look for?

The top searched job categories for Director Patient Services jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Director Patient Services jobs?

Cities near Raleigh, NC with the most Director Patient Services job openings:

Director Patient Services jobs near you
Infographic showing various Director Patient Services job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $117,868 per year, or $56.7 per hour.

Patient Services Representative, Sr. Lead

Lincoln Community Health Center

Durham, NC • On-site

$17 - $21.50/hr

Full-time

Re-posted 4 days ago

Job description

PATIENT SERVICES REPRESENTATIVE, SR. LEAD
Looking for meaningful work in a vibrant outpatient community practice?
Why Lincoln Community Health Center?
  • Federally Qualified Health Center located in Central North Carolina whose mission is to serve the community
  • Primary and Preventive Outpatient Health Care
  • Community and Quality Focused
  • Leadership and Staff Positions
  • Primarily weekday business hours Monday-Friday 8am-5pm

OCCUPATIONAL SUMMARY:
Performs a variety of specialized analytical, interviewing and administrative work generally performed in the patient accounting section which includes direct patient contact, collecting and posting of personal patient information to include referrals, payment and insurance data.
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
Considerable ability to deal tactfully, firmly and courteously with patients. Ability to maintain effective working relationships with other employees. Ability to express ideas clearly and concisely.
EDUCATION REQUIRED:
Graduation from High School supplemented by college courses in Business English, Business Math and accounting preferred. Associate Degree in Business or Accounting desired.
EXPERIENCE REQUIRED:
Two (2) or more years in customer service, sliding scale and FQHC registration with demonstrated self-motivation.
Lincoln Community Health Center, Inc. (LCHC), mission is to provide primary and preventive health care in a courteous, professional, and personalized manner.
Key requirements for any position are our "Core Values":
• Courtesy
• Respect
• Quality
• Accessibility
• Teamwork
• Continuous Improvement
• Accountability
LCHC provides comprehensive, high-quality primary health care to our patients regardless of ability to pay. As a Federally Qualified Health Center (FQHC), we provide health care to all members of our community, including low income, uninsured patients and diverse communities. We screen potential employees to first ensure alignment with our key requirements followed by the requisite position skills set. In doing so staff must be committed to the mission who do their best to live and work the characteristics of our core values as we strive to care for ever increasing members of the communities we serve. Understanding that each individual is unique and recognizing our individual differences.

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