ZipRecruiter

Log In

1

Patient Services Assistant Jobs in Raleigh, NC (NOW HIRING)

previous pagenext page

Showing results 21-40

All JobsPatient Services JobsPatient Services Assistant JobsPatient Services Assistant Jobs in Raleigh, NC

Patient Services Assistant information

See Raleigh, NC salary details

$10

$16

$23

How much do patient services assistant jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for patient services assistant in Raleigh, NC is $16.92, according to ZipRecruiter salary data. Most workers in this role earn between $13.51 and $19.90 per hour, depending on experience, location, and employer.

What is a patient services assistant?

A patient services assistant works in a customer-facing role in a medical facility. In this role, you do not provide medical care to patients, but rather help with administrative tasks such as setting appointments, sending referrals to specialists, answering questions, contacting insurance companies, and dealing with billing. In some healthcare organizations, you may also connect patients with the services that they need. In larger hospitals, patient services assistants work as personal administrative aides for one doctor or one department. You can find opportunities for advancement if you obtain a degree in medical administration or a related field.

What are the key skills and qualifications needed to thrive as a patient services assistant, and why are they important?

To thrive as a Patient Services Assistant, you need strong organizational skills, attention to detail, and a basic understanding of healthcare procedures, typically supported by a high school diploma or equivalent. Familiarity with medical scheduling software, electronic health records (EHRs), and office equipment is often required. Excellent communication, empathy, and a service-oriented attitude are soft skills that make someone stand out in this role. These competencies ensure efficient patient support, accurate information management, and a positive patient experience within healthcare settings.

What are the main challenges patient services assistants face when balancing administrative duties with direct patient interactions?

Patient Services Assistants often juggle multiple responsibilities, including managing patient check-ins, scheduling appointments, handling phone inquiries, and providing support to clinical staff. One of the main challenges is maintaining accuracy and efficiency in administrative tasks while delivering compassionate, attentive service to patients who may be anxious or unwell. Effective time management and strong communication skills are essential for successfully navigating these demands and ensuring a positive experience for both patients and coworkers.

What is the difference between Patient Services Assistant vs Medical Receptionist?

AspectPatient Services AssistantMedical Receptionist
CredentialsHigh school diploma or equivalent; certification optionalHigh school diploma or equivalent; certification optional
Work EnvironmentHospitals, clinics, healthcare officesDoctors' offices, clinics, healthcare facilities
Job DutiesPatient check-in, scheduling, assisting with patient needsScheduling appointments, answering phones, managing patient records

Both roles involve front-office tasks in healthcare settings, often requiring similar credentials. The Patient Services Assistant focuses more on direct patient interaction and support, while the Medical Receptionist primarily handles administrative tasks like scheduling and communication. Both positions are essential for smooth healthcare operations and are commonly found in hospitals and clinics.

Is being a patient services assistant a stressful job?

Patient Services Assistants often experience a moderate level of stress due to managing patient interactions, scheduling, and administrative tasks in a healthcare environment. The job requires strong communication skills and the ability to handle busy periods, but stress levels can vary based on workload and workplace support.

What are the duties of a patient services assistant?

A patient services assistant is responsible for greeting patients, scheduling appointments, updating patient records, and assisting with administrative tasks in healthcare settings. They often communicate with patients and healthcare staff, use electronic health record systems, and ensure a smooth patient experience.
More about Patient Services Assistant jobs

What are the most commonly searched types of Patient Services jobs in Raleigh, NC?

The most popular types of Patient Services jobs in Raleigh, NC are:

What are popular job titles related to Patient Services Assistant jobs in Raleigh, NC?

For Patient Services Assistant jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Patient Services Assistant jobs in Raleigh, NC look for?

The top searched job categories for Patient Services Assistant jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Patient Services Assistant jobs?

Cities near Raleigh, NC with the most Patient Services Assistant job openings:

Patient Services Assistant jobs near you
Infographic showing various Patient Services Assistant job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $35,187 per year, or $16.9 per hour.

Patient Service Representative (Bilingual Required)

Piedmont Health

Moncure, NC • On-site

$15.15 - $20.36/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 16 days ago

Job description

About Piedmont Health Services
Piedmont Health Services, Inc. (PHS) is a 501(c)(3) nonprofit and Federally Qualified Health Center (FQHC) in North Carolina. Dedicated to delivering top-tier, accessible, and inclusive primary healthcare, PHS has proudly served for 55 years and remains the largest community health center in central NC. Operating 11 Community Health Centers, two PACE (Program of All-Inclusive Care for the Elderly) SeniorCare facilities, and 2 Mobile Health Units, PHS extends its services to residents across many counties, including Alamance, Caswell, Chatham, Orange, and Lee.
What's an FQHC?
Federally Qualified Health Centers (FQHC) are community-based healthcare providers that receive funds from the Health Resources and Services Administration (HRSA) Health Center Program to provide primary care services in under-served areas.
Job Title - Patient Services Representative (Must be fluent in Spanish)
Department - Operations
Reports to - Center Manager
Benefits -
  • Medical, Dental, Vision, Life Insurance (Short & Long Term Disability)
  • 403(b) Plan
  • Paid Holidays
  • CME (Continuing Medical Education)

About Position: The Patient Services Representative (Medical & Dental) is responsible to successfully check in medical, dental, and behavioral health patients when they arrive and assure completion of their registration process. The Patient Service Representative (PSR) will schedule patient appointments for our medical and/or dental sites, and complete required documentation prior to patients leaving our healthcare centers. The PSR will coordinate with Center Managers to correct denied claims to minimize our error rate, and ensure patient data is accurate and complete. This position must comply with local, state, federal, industry, and regulatory standards. The PSR must demonstrate an understanding of the HIPAA Privacy Rule and release of medical information, and possess the ability to work independently to process complex patient claims and authorization issues. This position requires excellent customer service skills and the incumbent must be an effective communicator.
  • Work Location: Moncure CHC - 7228 Moncure-Pittsboro Road, Moncure, NC 27559
  • Schedule: Monday: 8:00am - 5:00pm, Tuesday: 8:00am - 5:00pm, Wednesday: 8:00am - 5:00pm, Thursday: 8:00am-8:00pm, Friday: 8:00am - 1:00pm, Saturday: 8:00am - 1:00pm (Rotating)
  • Required Travel: N/A (Subject to change)

Duties/ Responsibilities -
  • Check in patients - Includes gathering, completing and documentation of accurate data such as PCP, address and insurance verification into Electronic Medical Records.
  • Assures completion of the registration process.
  • Completes patient check-out procedures and necessary close documentation.
  • Answers center phone calls in a timely, professional, and efficient manner.
  • Demonstrates understanding of HIPAA and release of medical information.
  • Refers patients to external specialty practices as necessary.
  • Schedules patient appointments.
  • Works in coordination with the Center Manager to correct denied claims and minimize error rate.
  • Attends Center Management staff meetings and other corporate trainings/meetings.
  • Maintains patients' confidence by keeping patient medical records confidential.
  • Assist other team members in the performance of their assignments, projects or goals.
  • Provides appropriate forums to encourage teamwork with staff members.
  • Works with CM staff to help improve provider efficiency and productivity.

Qualifications -
Education/Experience: High school diploma;
Preferred: 1 to 2 years of customer service in health care setting.
Required: Bilingual (Spanish/English), Excellent communication skills required.
Knowledge, Skills, and Abilities:
  • Knowledge of two software databases, Dentrix and Athena;
  • Strong analytical, critical thinking, and organizational skills;
  • Must be punctual and extremely reliable;
  • Able to quickly learn and adapt to new processes and ideas;
  • Excellent interpersonal, verbal and written communication skills;
  • Detail-oriented with exceptional time management skills;
  • Able to work in a fast-paced environment;
  • Must be accurate and efficient in data entry;
  • Able to identify and understand issues and problems;
  • Able to handle sensitive and confidential information;
  • Experience with Microsoft Outlook;
  • Able to work with minimal supervision, problem solve in a high stress environment, and interact positively with all internal and external customers;
  • Able to determine work priorities;
  • Able to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Immunizations: Be medically cleared for communicable diseases and have all immunizations up-to-date prior to beginning employment.
Pay Range: $17.66/Hourly - $23.74/Hourly (commensurate with years of experience)
EEO Statement
Piedmont Health Services, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Apply