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Patient Access Director Jobs in Raleigh, NC (NOW HIRING)

Position Summary A Supervisors role is to facilitate an impressive operation with enthusiastic team members by providing exceptional service. This includes making a lasting impression on every guest ...

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Patient Access Director information

See Raleigh, NC salary details

$72.9K

$115.5K

$160.9K

How much do patient access director jobs pay per year?

As of Sep 3, 2026, the average yearly pay for patient access director in Raleigh, NC is $115,491.00, according to ZipRecruiter salary data. Most workers in this role earn between $97,700.00 and $126,400.00 per year, depending on experience, location, and employer.

What does a Patient Access Director do?

The responsibilities of a patient access director include being a leader in the health care industry by defining strategy, policy, compliance assurance for patient scheduling, registration, financial counseling, and insurance verification. This position comes with a lot of responsibility, as you have access to all patient medical records and financials. You oversee all daily operations in the department while integrating your services with main hospital functions. You develop policies to guide service, find ways to improve department performance, and ensure staff members are following through with their continuing education. You also provide recommendations for additional resources or space the department needs. Other duties include staying updated on regulatory and compliance requirements and ensuring staff members stay informed.

What does a Patient Access Director do?

A Patient Access Director oversees the operations of patient admission and registration processes within a healthcare facility. They manage staff responsible for scheduling, registration, insurance verification, and related functions to ensure patients have a smooth experience entering care. This role involves policy development, compliance with healthcare regulations, and the implementation of technology to improve patient flow. The Patient Access Director also collaborates with other departments to optimize patient access and satisfaction. Their work is crucial for efficient hospital operations and high-quality patient service.

What are the key skills and qualifications needed to thrive as a Patient Access Director?

To thrive as a Patient Access Director, you need a solid understanding of healthcare administration, revenue cycle management, and insurance regulations, often supported by a bachelor’s degree in healthcare or business administration. Familiarity with patient registration systems, electronic health records (EHR), and certifications like CHAA or CHAM are typically required. Strong leadership, problem-solving abilities, and excellent communication skills help manage teams and ensure smooth patient experiences. These skills are vital for optimizing patient flow, ensuring regulatory compliance, and maintaining financial performance in healthcare organizations.

What are some common challenges a Patient Access Director faces in managing patient intake and registration processes?

A Patient Access Director often encounters challenges such as balancing high patient volumes with limited resources, ensuring compliance with ever-changing healthcare regulations, and maintaining accuracy in patient data collection. Additionally, they must foster strong communication between registration staff, clinical teams, and billing departments to minimize errors that could delay care or impact reimbursement. Addressing these challenges requires effective leadership, process improvement skills, and the ability to implement technology solutions that streamline workflows and enhance the patient experience.

What is the difference between Patient Access Director vs Patient Access Supervisor?

AspectPatient Access DirectorPatient Access Supervisor
CredentialsTypically requires a bachelor’s degree in healthcare administration or related field; relevant certifications like CPAT or CPAS are commonOften requires a high school diploma or associate’s degree; some certifications may be preferred
Work EnvironmentOversees multiple departments or facilities, strategic planning, and high-level managementManages daily operations of patient access staff, ensuring smooth patient registration and scheduling
Employer & Industry UsageHospitals, health systems, large clinicsHospitals, clinics, outpatient facilities

The Patient Access Director focuses on strategic leadership, policy development, and overall department management, while the Patient Access Supervisor handles daily staff supervision and operational tasks. Both roles are essential in healthcare settings but differ mainly in scope and responsibility.

What are the most commonly searched types of Patient Access jobs in Raleigh, NC?

The most popular types of Patient Access jobs in Raleigh, NC are:

What are popular job titles related to Patient Access Director jobs in Raleigh, NC?

For Patient Access Director jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Patient Access Director jobs in Raleigh, NC look for?

The top searched job categories for Patient Access Director jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Patient Access Director jobs?

Cities near Raleigh, NC with the most Patient Access Director job openings:

Infographic showing various Patient Access Director job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, and 6% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $115,491 per year, or $55.5 per hour.

Director, Access Optimization Lead - Hepatology /Immunology

GlaxoSmithKline

Durham, NC • On-site

Full-time

Re-posted 9 hours ago


GlaxoSmithKline rating

8.9

Company rating: 8.9 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

9th of 86 rated pharmaceutical


Job description

This position can be based in Durham, NC or Philadelphia, PA .

Reporting to the Senior Director, Market Access Strategy, Hepatology/Immunology Portfolio Lead, the Director, Market Access Strategy - Access Optimization Lead serves as the enterprise market access leader for assigned brand(s) and indications. This role is responsible for shaping and leading the integrated market access strategy across payer, provider, patient access, pricing and contracting, trade and distribution, and health system channels to maximize brand performance and patient access.

This leader acts as the primary market access partner to the brand, serving as a core member of the Integrated Brand Commercialization Team (IBCT) and helping define the strategic choices required to win in a complex and evolving environment. The role is accountable for translating market dynamics, customer insights, competitive intelligence, reimbursement realities, and financial tradeoffs into a clear near-, mid-, and long-term access strategy for the brand.

The Director partners across pricing and contracting, account teams, patient experience, trade and distribution, access marketing, access analytics, HEOR / value evidence, finance, policy, medical, and brand teams to align on the integrated strategic plan and ensure execution against the most critical access priorities. Success in this role requires strong strategic leadership, deep market access expertise, and the ability to influence senior stakeholders across a matrixed organization.

This position is ideal for a strategic leader who can operate as a peer to brand leadership while bringing a distinct market access lens to brand strategy, launch planning, lifecycle management, and performance optimization.

Key Responsibilities

  • Serve as the market access strategy lead for assigned brand(s), accountable for the integrated access strategy across payer, provider, patient support, pricing/contracting, trade/distribution, and organized customer segments.
  • Act as the primary Market Access representative on the IBCT, shaping brand strategy and ensuring access considerations are embedded in core commercial decisions, launch plans, lifecycle planning, and performance discussions.
  • Develop and own the market access strategy, including strategic choices required to optimize access, brand growth, financial performance, and customer pull-through.
  • Lead the development of the brand's access perspective within the integrated brand plan, annual operating plan, and long-range strategic planning.
  • Translate customer, competitor, policy, reimbursement, and market signals into actionable recommendations that evolve the value proposition, evidence needs, strategic priorities, and tactical plan.
  • Partner with pricing and contracting, analytics, HEOR, patient experience, account teams, and trade/channel teams to evaluate choiceful tradeoffs across investments, GTN implications, customer strategies, and launch/lifecycle priorities.
  • Lead cross-functional alignment around access strategy and ensure the broader market access matrix is coordinated against the most important business priorities.
  • Provide clear and timely access guidance to brand and senior leadership on competitive events, reimbursement changes, payer and provider dynamics, organized customer trends, and emerging risks/opportunities.
  • Inform the development of customer-facing resources, evidence communication, segment strategies, and field guidance to ensure the market access strategy is translated into meaningful action.
  • Support launch readiness and lifecycle optimization for new brands, new indications, and portfolio priorities.
  • Build strong relationships across the organization and serve as a trusted strategic advisor on market access issues.

Basic Qualifications

  • Bachelor's degree
  • 5+ years of relevant experience in pharmaceutical / biotech market access, access strategy, payer marketing, reimbursement, pricing/contracting, brand strategy, or related commercial roles
  • Experience developing and leading market access strategies
  • Experience working across key access stakeholders, including payers, providers, health systems, organized customers, and channel partners
  • Demonstrated ability to lead cross-functional strategy in a matrixed organization
  • Strong strategic thinking, communication, and influencing skills, including the ability to influence without authority

Preferred Qualifications

  • Advanced degree (e.g., MBA, MPH, MS, PharmD)
  • Experience supporting launches, relaunches, and/or new indication launches
  • Experience with Commercial, Medicare, Medicaid, hospital / IDN / health system, and organized customer strategy
  • Experience with 340B, site-of-care dynamics, and provider channel strategy
  • Demonstrated experience interpreting and developing market access strategies for major US market and reimbursement policy evolutions (e.g., MFN, IRA, benefit design changes)
  • Demonstrated ability to synthesize quantitative analysis and qualitative insight into strategic recommendations
  • Experience making tradeoff decisions across competing initiatives, finite budgets, and GTN / access investment considerations
  • Strong executive communication and presentation skills
  • Experience managing agencies, third-party vendors, and strategic projects


Work Arrangement
This role is hybrid. You will be expected to work both on-site and remotely in line with GSK's Performance with Choice approach. Specific on-site expectations will be discussed during the interview process.
What we offer
You will join a team committed to collaboration, learning and meaningful impact. You will get exposure to senior leaders and cross-functional partners. You will have the opportunity to shape access strategy for important therapies and to grow your leadership and strategic skills.
Apply now
If this role speaks to you, we encourage you to apply. Share your experience and tell us how you would help more patients access care. We look forward to learning about you.

#LI-GSK

#GSKCommercial



Skills

Data to Insights, Digital Fluency, Pricing Management, Pricing Policy, Pricing Strategies, Scientific Literacy, Stakeholder Management

Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees.

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases - to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

If you require an accommodation or other assistance to apply for a job at GSK, please contact the appropriate Recruitment Staff by emailing us at -usrecruitment.adjustments@gsk.com

GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.

Important notice to Employment businesses/ Agencies

GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.

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About GlaxoSmithKline

Sourced by ZipRecruiter

GlaxoSmithKline is a globally recognized pharmaceutical and healthcare company based in Philadelphia, PA, USA. Originated from a merger between Glaxo Wellcome and SmithKline Beecham in 2000, the company excels in the pharmaceutical industry and holds a leading position in making medicines, vaccines, and consumer healthcare products. GSK's mission is to improve the quality of human life by enabling people to do more, feel better, and live longer. They adhere to core values of transparency, integrity, respect for people, and patient-focus, reflecting in their endeavors to conduct research and deliver innovative healthcare solutions to patients and consumers worldwide.

Industry

Scientific research and development services

Company size

10,000+ Employees

Headquarters location

Philadelphia, PA, US