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Patient Advocate Jobs in Raleigh, NC (NOW HIRING)

Somatus, Inc.

Patient Health Advocate- VBC

Wake Forest, NC · On-site

$15.25 - $19.75/hr

The Patient Health Advocate (PHA) role supports Somatus high needs Chronic Kidney Disease (CKD) and End-Stage Kidney Disease (ESKD) populations that face multiple challenges, from accessing resources ...

Advocate Aurora Health

RN Patient Navigator

Wake Forest, NC · On-site

$41.10 - $61.65/hr

Acts as a patient advocate throughout the continuum of care including all patient settings and in the community. * Document in accordance with departmental reporting standards. Collect and maintains ...

Advocate Aurora Health

RN Patient Navigator

Wake Forest, NC · On-site

$41.10 - $61.65/hr

Acts as a patient advocate throughout the continuum of care including all patient settings and in the community. * Document in accordance with departmental reporting standards. Collect and maintains ...

Bartram Family Dental Care

Dental Hygienist

Holly Springs, NC · On-site

$33 - $43.25/hr

Dental Hygienist Dental Care at Village Walk is Hiring! $5,000 Sign-On Bonus Available As a clinical provider and patient advocate, you'll be given all the resources you need to provide exceptional ...

Bartram Family Dental Care

Dental Hygienist

Raleigh, NC · On-site

$43.25 - $54/hr

Dental Hygienist Location: 8105 Fayetteville Rd, Raleigh, NC 27603 Salary: $43.25 - $54.00 per hour Sign on Bonus: $5,000.00 As a clinical provider and patient advocate, you'll be given all the ...

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Patient Advocate information

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How much do patient advocate jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for patient advocate in Raleigh, NC is $18.43, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $19.71 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a patient advocate, and why are they important?

To thrive as a Patient Advocate, you need a strong understanding of healthcare systems, patient rights, and relevant regulations, often supported by a degree in health services, social work, or related fields. Familiarity with electronic health record (EHR) systems, case management software, and sometimes certification such as BCPA (Board Certified Patient Advocate) is valuable. Outstanding communication, empathy, problem-solving, and negotiation skills help you effectively support patients and collaborate with healthcare teams. These skills are crucial for ensuring patients' voices are heard, their concerns are addressed, and their care experiences are improved.

What is a patient advocate?

A patient advocate, sometimes referred to as a patient care advocate, supports patients and their families, working to get them the best care available. As a patient advocate, your responsibilities and duties include helping clients understand their treatment options and working with doctors to get the client the best care possible, assisting your client to navigate their insurance coverage, and providing general support to the family throughout the healthcare process.

What is the difference between Patient Advocate vs Medical Assistant?

AspectPatient AdvocateMedical Assistant
Required CredentialsOften requires certification or training in patient advocacy or healthcare navigationCertified or trained in clinical procedures, EHR, and basic medical skills
Work EnvironmentHospitals, clinics, insurance companies, patient support organizationsDoctor's offices, clinics, hospitals, outpatient facilities
Employer & Industry UsageHealthcare providers, insurance companies, patient advocacy groupsMedical practices, hospitals, outpatient clinics
Common Search & Comparison IntentUnderstanding patient support roles, advocacy servicesMedical assisting duties, clinical support roles

While both roles work within healthcare settings, a Patient Advocate primarily supports patients' rights and navigates healthcare systems, whereas a Medical Assistant performs clinical and administrative tasks to support healthcare providers. They serve different functions but often collaborate to improve patient care.

What is a patient advocate?

Patient advocates are professionals who assist patients in navigating the healthcare system. They help patients understand their diagnoses, treatment options, and medical bills, and often facilitate communication between patients, families, and healthcare providers. Patient advocates may work independently, for hospitals, or for insurance companies, always with the goal of ensuring that patients' rights and interests are represented. Their support can be especially valuable when dealing with complex medical or insurance issues.

What are some common challenges patient advocates face when navigating healthcare systems for clients?

Patient Advocates often encounter obstacles such as complex insurance processes, communication barriers between patients and healthcare providers, and coordinating care among multiple specialists. Advocates must be persistent and resourceful in resolving these issues while maintaining patient confidentiality and trust. Successfully overcoming these challenges requires strong problem-solving skills and a deep understanding of healthcare policies and patient rights.
More about Patient Advocate jobs
What are the most commonly searched types of Patient Advocate jobs in Raleigh, NC? The most popular types of Patient Advocate jobs in Raleigh, NC are:
What are popular job titles related to Patient Advocate jobs in Raleigh, NC? For Patient Advocate jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Patient Advocate jobs in Raleigh, NC look for? The top searched job categories for Patient Advocate jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Patient Advocate jobs? Cities near Raleigh, NC with the most Patient Advocate job openings:
Patient Advocate jobs near you
Infographic showing various Patient Advocate job openings in Raleigh, NC as of August 2026, with employment types broken down into 84% Full Time, 11% Part Time, and 5% Contract. Highlights an 100% In-person job distribution, with an average salary of $38,327 per year, or $18.4 per hour.

Patient Health Advocate- VBC

Somatus, Inc.

Wake Forest, NC • On-site

$15.25 - $19.75/hr

Full-time

Medical, Dental, Vision, PTO

Re-posted 15 days ago

Somatus rating

6.7

Company rating: 6.7 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

Job description

How We Show Up for Our Patients:
As a leading provider of outcomes-driven care for individuals and communities living with chronic conditions, Somatus is helping patients across the country enjoy More Healthy Days at Home™.
Care at Somatus goes beyond treatment. Through a whole-person approach, we deliver outcomes-driven integrated care and show up #SomatusStrong for our patients and teammates. We partner closely with health plans, health systems, and provider groups to support patients with, or at risk of developing, cardio, kidney, metabolic, or other chronic conditions.
We hire the brightest and boldest - talent driven by purpose and impact. Since our founding in 2016, our growth trajectory isn't just a milestone - it's a signal. Our leadership values culture and leads with intention as we remain dedicated to driving clinical excellence.
Does this sound like you? Keep reading.
How We'll Support You:
We offer 25+ health, growth, and wealth work perks to help teammates be the best version of themselves, including:
  • Subsidized personal healthcare coverage: Medical, Dental & Vision, plus Wellness programs
  • Paid Time Off: Accrual of 3 weeks' Vacation (PTO)
  • Professional development: CEU and tuition reimbursement

How You'll Make an Impact:
The Patient Health Advocate (PHA) role supports Somatus high needs Chronic Kidney Disease (CKD) and End-Stage Kidney Disease (ESKD) populations that face multiple challenges, from accessing resources to adhering to a physician's treatment plan. The PHA for VBC will work closely with Somatus patients and physician practices, including spending time working from within physician offices and will be the first and primary representative of Somatus, responsible for establishing trust and building relationships with the partnered physicians and practices.
Somatus offers a Hybrid Telehealth environment with a combination of remote days and visits to members' homes.
  • Works under the guidance of practice physicians and/or a nurse care manager.
  • Partners closely with physicians and practice office staff to build a positive, collaborative relationship focused on working together to improve care for patients, support clinical and operational goals, and improves Somatus' primary representative in the practice.
  • Supports the preparation and management of the regular integrated, interdisciplinary care team meetings each month.
  • Serve as primary contact for provider practice regarding patient needs and care coordination.
  • Follow-up with health management plans and goals in coordination with the RNCM.
  • Collaborates with the provider practice to build and fine-tune workflows to support operational goals with the RNCM and care team.
  • Educate the provider practice about the Somatus program, reinforcing collaborative workflows.
  • Function as an advocate for the patient and support the patients throughout their journeys.
  • Conduct patient outreach (i.e., telephonic and in-person) to introduce and align patients to the Somatus program, encourage enrollment, and engage patients.
  • Conduct outreach to members currently or recently in the inpatient setting to engage in the Somatus program and/or connect with a Transitions of Care RN to complete an assessment.
  • Assist patients during periods of transitions of care to facilitate effective transitions and minimize avoidable readmissions.
  • Assist members in scheduling appointments for follow-up post-discharge from the inpatient setting with their provider.
  • Schedule members for initial and subsequent Somatus assessments with the RNCM
  • Use the care coordination platform to document all activities in collaboration with physician practices.
  • Engages with patients who need assistance with self-care needs, such as:
    • Address language and cultural barriers to care management and self-care.
    • Coach and guide the patient to meet both personal and clinical goals.
    • Schedules provider appointments on behalf of their patients.
    • Accompanies patients to their appointments when needed.
    • Reminds patients of their upcoming appointments.
  • Helps patients access community and government-based services and resources.
  • Helps to reinforce education provided to the patient and/or caregiver about symptom response plans.
  • Arranges transportation.
  • Facilitates closing gaps in care by reinforcing education to patients about preventive monitoring and collaborating with physician practices to schedule / complete diagnostic testing.
  • Assists patients with access to educational videos.
  • Support NP and RNCM care team members by facilitating in-home telehealth visits with patients.
  • Utilize motivational interviewing techniques to encourage patients to make behavioral changes.

How You'll Strengthen Our Team:
Qualifications:
  • High school diploma or equivalent required.
  • 1+ years of experience in case management or care management, preferably coordinating care across multiple settings.
  • 2+ years healthcare related experience.
  • Experience working with Medicare, Medicaid, and/or Special Needs populations.
  • Experience working in a physician office.

Preferred Qualifications:
  • Medical Assistant, Licensed Practical Nurse, Patient Care Technician, Engagement Specialist, Community Health Worker experience, or exposure to Renal patients.
  • Bilingual in either Spanish, Cantonese, or Mandarin, with the ability to converse fluently in a clinical setting using clinical terms.

Knowledge, Skills, and Abilities:
  • Demonstrated success in working as part of a multi-disciplinary team, including communicating and working with Physicians and Registered Nurses.
  • Effective written and verbal communication skills that demonstrate respect and cultural awareness during interactions with patients and clients.
  • Computer proficiency utilizing MS Office (Word, Excel, PowerPoint and Outlook), and telecom devices including the ability to type and talk at the same time while navigating multiple applications.
  • Ability to obtain valid BLS certification from a licensed American Heart Association or American Red Cross training facility as needed.
  • Proven experience with engaging patients in making healthy behavior changes.
  • Proven skills in navigating the health systems and making necessary linkages to meet specific needs.
  • Ability to consult with physicians and other team members to ensure that care plan is successfully implemented
  • Participate actively in assigned Care Management Coordination Committee (CMCC) meetings
  • Core values consistent with a patient-centered approach to care
  • Ability to adapt to changing work environment based on member and client needs
  • Adheres to departmental policies and procedures
  • Self-motivated with a strong work ethic

Physical Requirements
  • Reside in a location that can receive a high-speed internet connection or can leverage existing high-speed internet service
  • Access to a private, dedicated home workspace free from distractions to protect patient privacy regarding HIPAA and Privacy regulations
  • Ability to travel throughout the assigned region to conduct home, provider, or facility visits, based on the assigned market needs.
  • Ability to work the assigned schedule to meet the client and patient's needs.
  • Ability to remain in a seated or standing position for extended periods of time as required to perform essential job functions.

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Our priority is the health and safety of our members, colleagues, partners, and community. For this position, we require proof of COVID-19 vaccination, annual Influenza vaccination, along with immunizations for Hepatitis, MMR, Varicella, Tdap, and TB for employment.
Our Commitment to Diversity:
At Somatus, we celebrate what makes us unique - our people. We believe that a culture intentionally built to foster and support our unique passions, experiences, and perspectives helps fuel us in the pursuit of our mission.
Somatus, Inc. provides equal employment opportunity to all individuals regardless of race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by law. Discrimination of any type will not be tolerated.
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