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How much do hospital patient advocate jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for hospital patient advocate in Raleigh, NC is $20.09, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.49 per hour, depending on experience, location, and employer.

What is a hospital patient advocate?

Hospital patient advocates are professionals who assist patients and their families in navigating the healthcare system within a hospital setting. They help address concerns about care, explain medical procedures and policies, assist with communication between patients and medical staff, and ensure that patients’ rights are respected. Patient advocates may also help resolve billing issues or direct patients to additional resources and support services. Their main goal is to ensure that patients receive high-quality, respectful, and effective care during their hospital stay.

What skills and qualifications are needed to be a hospital patient advocate?

To thrive as a Hospital Patient Advocate, you need a thorough understanding of healthcare processes, patient rights, and medical terminology, often supported by a bachelor’s degree in health administration, social work, or a related field. Familiarity with hospital information systems, case management software, and HIPAA compliance is typically required. Outstanding communication, problem-solving, and empathy are essential soft skills for effectively representing and supporting patients. These skills ensure patients’ voices are heard, their concerns are addressed, and they receive equitable care within complex healthcare environments.

How does a hospital patient advocate collaborate with medical staff to resolve patient concerns?

Hospital Patient Advocates work closely with doctors, nurses, social workers, and administrative staff to address patient concerns and ensure quality care. They often act as mediators, facilitating communication between patients and healthcare teams to clarify treatment plans, explain hospital policies, and escalate issues when needed. Advocates regularly attend interdisciplinary meetings and may accompany patients during important discussions to ensure their voices are heard. This collaborative approach helps to resolve conflicts efficiently and support both patients and clinical staff.

What is the difference between Hospital Patient Advocate vs Medical Social Worker?

AspectHospital Patient AdvocateMedical Social Worker
CredentialsTypically no specific licensing, but certifications like Patient Advocate Certification are commonLicensed clinical social workers (LCSW) or licensed master social workers (LMSW)
Work EnvironmentHospitals, clinics, patient advocacy organizationsHospitals, healthcare facilities, community agencies
Employer & IndustryHealthcare providers, patient advocacy groupsHospitals, mental health agencies, social service organizations
Primary FocusAssist patients in navigating healthcare, resolve concerns, ensure patient rightsAddress psychosocial needs, provide counseling, support patient well-being

While both roles work within healthcare settings, Hospital Patient Advocates focus on patient rights and navigating care, whereas Medical Social Workers provide psychosocial support and counseling. Understanding these differences helps patients find the right support for their needs.

How do you become a hospital patient advocate?

To become a hospital patient advocate, individuals typically need a high school diploma or equivalent, with some roles preferring a bachelor's degree in healthcare, social work, or a related field. Gaining experience in healthcare settings and developing strong communication and advocacy skills are important, and certification programs are available to enhance credibility and knowledge in patient rights and healthcare policies.

What are popular job titles related to Hospital Patient Advocate jobs in Raleigh, NC?

For Hospital Patient Advocate jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Hospital Patient Advocate jobs in Raleigh, NC look for?

The top searched job categories for Hospital Patient Advocate jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Hospital Patient Advocate jobs?

Cities near Raleigh, NC with the most Hospital Patient Advocate job openings:

Hospital Patient Advocate jobs near you
Infographic showing various Hospital Patient Advocate job openings in Raleigh, NC as of August 2026, with employment types broken down into 3% As Needed, 71% Full Time, 18% Part Time, and 8% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $41,794 per year, or $20.1 per hour.

Pre-sales, Clinical Architect - Hospital Patient Monitoring (Carolinas)

Philips

Raleigh, NC • On-site

$138K - $148K/yr

Full-time

Retirement, PTO

Posted 2 days ago

New

Philips rating

8.3

Company rating: 8.3 out of 10

Based on 83 frontline employees who took The Breakroom Quiz

37th of 159 rated electronics manufacturers

Job description

Job TitlePre-sales, Clinical Architect - Hospital Patient Monitoring (Carolinas)Job Description

The Clinical Architect acts as the strategic clinical expert for the Philips hospital patient monitoring solution portfolio by utilizing their deep clinical and product knowledge to evaluate current monitoring workflows, thus acting as a customer advocate, determining the appropriate strategic and transformative solutions, to deliver maximized efficiencies and return on investment for the customer.

Your role:

  • Serve as a strategic clinical partner to the sales team by developing deal strategies across the product portfolio and helping with positioning the most effective solutions for customer needs. Lead clinical product demonstrations, workflow evaluations, and stakeholder engagement activities to support the sales process and drive business growth.
  • Guide customers through the decision-making process by recommending optimized clinical solutions that align with their operational goals and key performance indicators (KPIs). Maintain strong relationships throughout both the pre-sales and post-sales lifecycle to ensure successful adoption and delivery of solutions.
  • Coordinate cross-functional resources to deliver a seamless customer experience and ensure timely resolution of customer issues. Assess post-sale clinical support requirements, participate in customer handoff activities, and help facilitate successful implementation and installation outcomes.
  • Collaborate closely with internal teams, including Sales, Marketing, Field Services, and Business Units, to share market insights, competitive intelligence, pricing considerations, and customer feedback. Leverage tools such as Salesforce, Chatter, and OneSource to share best practices, exchange knowledge, and strengthen collaboration across the organization.
  • Drive personal and team success by achieving performance goals, following established processes, and continuously expanding clinical and business expertise. Actively contributes to team development through knowledge sharing, training completion, and participation in professional growth opportunities across Philips.

You're the right fit if:

  • You've acquired 3+ years of experience in clinical consulting, clinical applications, solution design, or clinical sales.
  • Your skills include:
    • Experience with enterprise healthcare IT solutions, with a strong understanding of hospital operations and clinical workflows. Hospital patient monitoring experience highly preferred.
    • Proven ability to conduct customer-facing solution demonstrations, workflow assessments, and solution consulting activities in healthcare settings.
    • Prior pre-sales architecture or solution consulting experience, including alarm management, and workflow optimization is preferred.
  • You have a bachelor's or master's degree in nursing and an active RN license.
  • You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Sales position.
  • You're an excellent communicator with the ability to develop and deliver compelling, end-to-end solution presentations that effectively communicate clinical, operational, and business value to customers while confidently presenting and facilitating discussions in live, in-person customer engagements.

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations.

This is a field role.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

  • Learn more about our business.
  • Discover our rich and exciting history.
  • Learn more about our purpose.
  • Learn more about our culture.

Philips Transparency Details

Total Target Earnings is composed of base salary + target incentive. At 85% to 120% performance achievement, the Target Earning potential is $138,800 to $148,600 annually, plus company fleet/car. Total compensation may be higher or lower dependent upon individual performance.

Target Earnings pay is only one component of the Philips Total Rewards compensation package, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.

Additional Information

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

Company relocation benefits will not be provided for this position. For this position, you must reside within North Carolina, South Carolina or eastern Tennessee.

#ConnectedCare

This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.

Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.

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