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Patient Advocate Remote Jobs in Raleigh, NC (NOW HIRING)

Nexora Talent

Remote- Customer Experience Service

Raleigh, NC · Remote

$15.50 - $21.25/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

Guidebook

Customer Support Representative

Raleigh, NC · On-site +1

$50K - $55K/yr

Customer Advocacy - Identify trends in the customer experience and surface opportunities for ... Skilled at collaborating with a remote team working across multiple time zones * Experience with ...

Guidebook

Customer Support Representative

Raleigh, NC · Remote

$50K - $55K/yr

Customer Advocacy - Identify trends in the customer experience and surface opportunities for ... Skilled at collaborating with a remote team working across multiple time zones * Experience with ...

Afni, Inc.

Remote Customer Service Representative

Raleigh, NC · Remote

$15.50 - $21.25/hr

Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular) * 25Mbps Download/10Mbps Upload * Ping Rate - Less than 100 ms

Afni, Inc.

Remote Customer Service Representative

Raleigh, NC · On-site +1

$15.50 - $21.25/hr

Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular) * 25Mbps Download/10Mbps Upload * Ping Rate - Less than 100 ms

Integrityfex

Client Services Representative

Raleigh, NC · Remote

$15.50 - $21.25/hr

Remote Opportunity** Integrity FEX is growing and seeking Client Services Representatives to help individuals and families explore life insurance options that meet their financial goals. We provide ...

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All JobsPatient Advocate JobsPatient Advocate Remote JobsPatient Advocate Remote Jobs in Raleigh, NC

Patient Advocate Remote information

See Raleigh, NC salary details

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How much do patient advocate remote jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for patient advocate remote in Raleigh, NC is $20.09, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.49 per hour, depending on experience, location, and employer.

What is a patient advocate remote?

Patient Advocate Remote jobs involve working from a non-traditional office setting, often from home, to help patients navigate the healthcare system. Remote patient advocates assist individuals with understanding their medical bills, insurance claims, treatment options, and healthcare rights, all through phone, email, or online platforms. These roles require strong communication skills, compassion, and a thorough understanding of healthcare processes. Remote work allows patient advocates to support clients across different regions without being physically present. This flexibility can improve patient access to vital support while offering advocates a work-from-home environment.

How to become a remote patient advocate?

There are no formal educational requirements to become a remote patient advocate, though most hold a bachelor's degree in a health care administration or a related field. Some pursue a master's degree to make them more competitive in the job market. Registered nurses who wish to move into administration may also choose to become remote patient advocates. You must be familiar with electronic medical records and understand medical terminology and procedures related to your patients' conditions. Experience with insurance billing and codes is also helpful. Those who do not have experience in the health care industry may want to volunteer with a health care agency to gain hands-on experience in working with patients and learn how to maneuver through the medical process. Additional qualifications include excellent communication and organizational skills, up-to-date computer equipment, and reliable internet access.

What are the key skills and qualifications needed to thrive as a remote patient advocate, and why are they important?

To thrive as a Patient Advocate (Remote), you need a strong understanding of healthcare processes, patient rights, and often a background in health administration or social work. Familiarity with electronic health record (EHR) systems, case management software, and sometimes relevant certifications like Certified Patient Advocate (BCPA) are typical requirements. Exceptional communication, empathy, and problem-solving skills help you build trust and effectively support patients through complex healthcare situations. These abilities are crucial for ensuring patients receive appropriate care, understand their options, and have their concerns addressed efficiently, especially in a remote setting.

What are some common challenges faced by remote patient advocates, and how can they overcome them?

Remote Patient Advocates often face challenges such as building rapport with patients virtually, managing sensitive information securely, and coordinating care across multiple healthcare providers. To overcome these, advocates should leverage secure communication tools, establish clear and empathetic communication from the outset, and stay organized with detailed case notes. Regular virtual team meetings and ongoing training can also help advocates stay connected and up-to-date on best practices, ensuring they can effectively support patients from a distance.

What is the difference between Patient Advocate Remote vs Patient Coordinator?

AspectPatient Advocate RemotePatient Coordinator
Required CredentialsHigh school diploma or equivalent; healthcare knowledge beneficialHigh school diploma or equivalent; healthcare or administrative experience helpful
Work EnvironmentRemote, home-basedClinic, hospital, or healthcare facility, often in-person
Employer & Industry UsageHealthcare organizations, insurance companies, patient advocacy groupsHospitals, clinics, healthcare providers
Common Search & ComparisonPatient Advocate Remote vs Patient Coordinator

While both roles support patient needs, Patient Advocate Remote primarily focuses on guiding patients through healthcare systems and resolving issues remotely. Patient Coordinators often handle scheduling and administrative tasks in healthcare settings. The remote nature of the Patient Advocate role offers flexibility, whereas Patient Coordinators typically work onsite. Understanding these differences helps job seekers find the best fit for their skills and career goals.

What qualifications do you need to be a patient advocate?

To become a patient advocate, relevant qualifications typically include a high school diploma or equivalent, strong communication and interpersonal skills, and knowledge of healthcare systems. Some roles may require a background in healthcare, social work, or certifications such as Certified Patient Advocate (CPA) or related credentials.
More about Patient Advocate Remote jobs

What are the most commonly searched types of Patient Advocate jobs in Raleigh, NC?

The most popular types of Patient Advocate jobs in Raleigh, NC are:

What are popular job titles related to Patient Advocate Remote jobs in Raleigh, NC?

For Patient Advocate Remote jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Patient Advocate Remote jobs in Raleigh, NC look for?

The top searched job categories for Patient Advocate Remote jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Patient Advocate Remote jobs?

Cities near Raleigh, NC with the most Patient Advocate Remote job openings:

Patient Advocate Remote jobs near you
Infographic showing various Patient Advocate Remote job openings in Raleigh, NC as of August 2026, with employment types broken down into 74% Full Time, 13% Part Time, and 13% Contract. Highlights an 100% Remote job distribution, with an average salary of $41,797 per year, or $20.1 per hour.

Customer Service Representative - Travel (Remote)

Homebasedcareersintravel

Durham, NC • Remote

$15.50 - $21/hr

Full-time

Re-posted 11 days ago

Job description

We are seeking friendly, reliable, and service-oriented individuals to join our team as a Customer Service Representative – Travel. In this role, you will assist clients with travel-related questions, help coordinate travel arrangements, and provide support throughout the travel planning process.

This opportunity is well suited for individuals who enjoy helping others, have strong communication skills, and are interested in working in the travel industry from a remote environment.

Key Responsibilities

  • Provide excellent customer service to clients planning travel

  • Assist with researching and coordinating travel options including cruises, vacation packages, tours, and hotels

  • Respond to client questions and provide helpful travel information

  • Communicate with travel suppliers to confirm reservations and travel details

  • Maintain accurate records of client interactions and bookings

  • Stay informed on travel promotions, supplier updates, and destination information

  • Provide support to clients before and after travel as needed

Qualifications

  • Strong customer service and communication skills

  • Ability to work independently in a remote environment

  • Comfortable using email, online platforms, and basic computer tools

  • Organized with strong attention to detail

  • Positive attitude and professional communication style

  • Previous customer service or travel experience is helpful but not required

What We Offer

  • Remote work opportunity

  • Flexible schedule

  • Access to travel industry training and resources

  • Ongoing support from an experienced travel team

  • Travel industry perks and supplier discounts when available

Apply