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Customer Support Engineer Jobs in Missouri (NOW HIRING)

Jobgether

You will work directly with customers while collaborating with engineering teams to ensure reliable, high-quality software delivery. The position requires strong analytical skills, attention to ...

Lightedge

Support Engineer

Kansas City, MO · On-site

Support Premier level customers following designated procedures and priorities * Solve complex ... Collaborate with Platform Engineers for advanced troubleshooting, issue resolution, and root cause ...

Lightedge

Support Engineer

Kansas City, MO · On-site

Support Premier level customers following designated procedures and priorities * Solve complex ... Collaborate with Platform Engineers for advanced troubleshooting, issue resolution, and root cause ...

ThrottleNet

Be Seen First

Support Engineer II

Saint Louis, MO · On-site

$55K - $70K/yr

Support Engineer II (Hybrid - St. Louis Area) We are seeking a Support Engineer II to join our ... Collaborate with team members to ensure timely resolution and high customer satisfaction * Identify ...

Toyota

Robotic Support Engineer

Maryland Heights, MO · On-site

The Support Engineer responds to customer needs 24/7/365. The role is responsible for: tracking and documenting customer issues, obtaining data for consultation with other business units on issues ...

Toyota

Robotics Support Engineer

Maryland Heights, MO · On-site

The Support Engineer responds to customer needs 24/7/365. The role is responsible for: tracking and documenting customer issues, obtaining data for consultation with other business units on issues ...

Cyera

Senior Technical Support Engineer

Creve Coeur, MO · On-site +1

$90K - $110K/yr

Customer-first communication style, with the ability to create a positive support experience ... Prepare high-quality Tier 3 or Engineering escalations that include technical evidence ...

FeatherShark

Level 3 Support Engineer

Chesterfield, MO

$80K - $90K/yr

FeatherShark is looking for a Level 3 Support Engineer to join our growing team! Are you the person ... Be tenacious in providing great customer service * Be able to accomplish amazing amounts of ...

FeatherShark

Level 3 Support Engineer

Chesterfield, MO · On-site

$80K - $90K/yr

FeatherShark is looking for a Level 3 Support Engineer to join our growing team! Are you the person ... Be tenacious in providing great customer service * Be able to accomplish amazing amounts of ...

FeatherShark

Level 3 Support Engineer

Chesterfield, MO · On-site

$80K - $90K/yr

FeatherShark is looking for a Level 3 Support Engineer to join our growing team! Are you the person ... Be tenacious in providing great customer service * Be able to accomplish amazing amounts of ...

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All JobsCustomer Support Engineer JobsCustomer Support Engineer Jobs in Missouri

Customer Support Engineer information

See Missouri salary details

$36.6K

$73.7K

$101.8K

How much do customer support engineer jobs pay per year?

As of Aug 2, 2026, the average yearly pay for customer support engineer in Missouri is $73,698.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,700.00 and $84,400.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Customer Support Engineers, and how can they be managed effectively?

Customer Support Engineers often encounter challenges such as troubleshooting complex technical issues under time pressure and managing customer expectations. They may also need to balance multiple cases simultaneously while communicating clearly with both technical and non-technical stakeholders. Effective management of these challenges involves staying organized, practicing active listening, and regularly updating customers on progress. Building strong relationships with internal engineering teams can also help escalate and resolve issues more efficiently.

What engineers make $300,000 a year?

Senior software engineers, especially those with expertise in high-demand areas like cloud computing, AI, or cybersecurity, can earn $300,000 or more annually, often through a combination of base salary, bonuses, and stock options. Other specialized engineering roles in finance or tech companies may also reach this level with significant experience and advanced skills.

What are the key skills and qualifications needed to thrive as a Customer Support Engineer, and why are they important?

To thrive as a Customer Support Engineer, you need a solid understanding of technical troubleshooting, product knowledge, and a relevant degree or equivalent experience in IT or engineering. Familiarity with ticketing systems (like Zendesk or Jira), CRM platforms, and diagnostic tools is typically required, along with certifications such as CompTIA A+ or ITIL being advantageous. Outstanding communication, patience, and problem-solving skills distinguish top performers in this role. These capabilities are critical for resolving customer issues efficiently, ensuring satisfaction, and maintaining the reputation of the company’s products and services.

What is a customer support engineer?

A customer support engineer is a professional who assists clients with technical issues related to a company's products or services. They troubleshoot problems, provide solutions, and often use tools like ticketing systems and remote support software to ensure customer satisfaction.

What does a Customer Support Engineer do?

A Customer Support Engineer is responsible for assisting customers with technical issues related to a company's products or services. They troubleshoot problems, provide solutions, and ensure that customers have a positive experience with the technology. This role often involves communicating with customers via phone, email, or chat, and may include working with engineering teams to resolve complex issues. Customer Support Engineers play a crucial role in maintaining customer satisfaction and improving product reliability.

What is the salary of a support engineer?

The salary of a Customer Support Engineer typically ranges from $50,000 to $80,000 annually, depending on experience, location, and industry. Entry-level positions may start lower, while experienced support engineers with specialized skills or certifications can earn higher salaries. Compensation often includes benefits such as health insurance and opportunities for professional development.

What engineer makes $500,000 a year?

Senior software engineers, especially those in high-demand fields like cloud computing, AI, or at major tech companies, can earn $500,000 or more annually through base salary, bonuses, and stock options. Achieving this level typically requires extensive experience, advanced skills, and often working in leadership or specialized roles within the tech industry.
What are popular job titles related to Customer Support Engineer jobs in Missouri? For Customer Support Engineer jobs in Missouri, the most frequently searched job titles are:
What job categories do people searching Customer Support Engineer jobs in Missouri look for? The top searched job categories for Customer Support Engineer jobs in Missouri are:
Customer Support Engineer jobs near you
Infographic showing various Customer Support Engineer job openings in Missouri as of July 2026, with employment types broken down into 100% Full Time. Highlights an 74% In-person, 13% Hybrid, and 13% Remote job distribution, with an average salary of $73,698 per year, or $35.4 per hour.

Application Support Engineer

Jobgether

Remote

Full-time

Medical

Posted 4 days ago

Job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Application Support Engineer based in Netherlands.

We are seeking an Application Support Engineer to help maintain and improve mission-critical software solutions used by organizations across North America.
This role combines technical troubleshooting, customer support, and hands-on software engineering to resolve complex application issues.
You will work directly with customers while collaborating with engineering teams to ensure reliable, high-quality software delivery.
The position requires strong analytical skills, attention to detail, and the ability to navigate both code and business workflows.
You will contribute to production stability by investigating issues, implementing fixes, and improving support processes.
Working with modern technologies such as C#/.NET, React, TypeScript, and cloud-based environments, you will play a key role in customer success.
This is an opportunity to grow as a technical professional while making a direct impact on software reliability and user experience.

Accountabilities:
  • Manage and prioritize incoming customer support tickets, ensuring timely responses and resolution aligned with service expectations.
  • Act as the primary technical contact for customers, providing clear updates, setting expectations, and translating technical issues into understandable explanations.
  • Investigate application issues by analyzing configurations, customer environments, business workflows, logs, and code behavior.
  • Read and understand existing codebases, technical documentation, and system designs to identify root causes and implement effective solutions.
  • Develop and deploy targeted code fixes using C#/.NET and React/TypeScript across production and testing environments.
  • Configure and troubleshoot core application functionality, including business rules, workflows, and environment-specific settings.
  • Escalate complex issues to engineering teams with complete documentation, technical context, and recommended next steps.
  • Review software releases, validate cloud environments, and coordinate deployments with customers.
  • Participate in rotating on-call support schedules for customers requiring 24/7 assistance.
  • Document technical issues, solutions, and internal knowledge to improve team efficiency and future troubleshooting.
  • Continuously improve support processes and contribute to product reliability and customer satisfaction.
Requirements:
  • Bachelor's degree in Computer Science, Information Systems, or a related field, or equivalent hands-on technical experience.
  • Strong troubleshooting and problem-solving skills, with the ability to analyze whether issues originate from configuration, code defects, customer environments, or multiple factors.
  • Working knowledge of C#/.NET, with the ability to read, debug, and modify production-level code.
  • Familiarity with React, TypeScript, or JavaScript.
  • Comfortable working with SQL and relational databases.
  • Experience using development tools such as Visual Studio or VS Code.
  • Ability to analyze logs, trace errors, and systematically investigate complex technical problems.
  • Strong written and verbal communication skills, especially when interacting with customers and documenting technical information.
  • Ability to remain calm and organized when managing multiple customer issues simultaneously.
  • Strong ownership mindset with the ability to follow through and ensure issues are resolved.
  • Comfortable collaborating with engineering teams and asking for support when appropriate.
  • Willingness to complete background checks required for access to customer environments.
  • Ability to travel occasionally (approximately 10%).
Benefits:
  • Competitive salary based on experience.
  • Remote work opportunity.
  • Comprehensive health benefits supporting employee wellbeing.
  • Opportunities for career advancement and professional development.
  • Experience working with a diverse and global team.
  • Exposure to modern software technologies and mission-critical applications.
  • Opportunity to develop expertise across software engineering, cloud environments, and customer-facing technical support.
  • Collaborative culture focused on ownership, learning, and continuous improvement.
How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
 Why Apply Through Jobgether? 
 
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
 
 
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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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