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Customer Support Engineer Jobs in Missouri (NOW HIRING)

Jobgether

As a Customer Support Engineer, you'll help developers and businesses solve complex technical challenges involving databases, applications, infrastructure, and production environments. You'll work ...

Oracle Corporation

Support Engineer

Kansas City, MO

$23.08 - $45.05/hr

Support Engineer - Oracle Health Locations: Kansas City, MO | Nashville, TN | Orlando, FL (Onsite ... Respond to customer inquiries (technical and non-technical) via phone, email, and messaging ...

Oracle

Support Engineer

Kansas City, MO · On-site

$23.08 - $45.05/hr

Support Engineer - Oracle Health Locations: Kansas City, MO | Nashville, TN | Orlando, FL (Onsite ... Respond to customer inquiries (technical and non-technical) via phone, email, and messaging ...

Oracle

Support Engineer

Kansas City, MO

$23.08 - $45.05/hr

Support Engineer - Oracle Health Locations: Kansas City, MO | Nashville, TN | Orlando, FL (Onsite ... Respond to customer inquiries (technical and non-technical) via phone, email, and messaging ...

Oracle Corporation

Support Engineer

Kansas City, MO · On-site

$23.08 - $45.05/hr

Support Engineer - Oracle Health Locations: Kansas City, MO | Nashville, TN | Orlando, FL (Onsite ... Respond to customer inquiries (technical and non-technical) via phone, email, and messaging ...

Oracle

Support Engineer

Kansas City, MO · On-site

$23.08 - $45.05/hr

Support Engineer - Oracle Health Locations: Kansas City, MO | Nashville, TN | Orlando, FL (Onsite ... Respond to customer inquiries (technical and non-technical) via phone, email, and messaging ...

PH Financial Services, LLC

Support Engineer

Fenton, MO

$70K - $90K/hr

SUPPORT ENGINEER FLEX Payment Solutions seeks a creative and highly motivated Support Engineer to ... Technical Customer Communication * Knowledge Documentation * System Maintenance * Testing of ...

Jobgether

$106K/yr

... Support Engineer, you'll provide advanced technical support for complex backend, integration ... You'll help customers resolve high-impact issues while identifying defects, developing workarounds ...

Ll Oefentherapie

Support Engineer

Kansas City, MO · On-site

... a Support Engineer I within the Oracle Health Support organization, you will serve as the first ... Leveraging strong communication, customer service, and problem-solving skills, you will provide ...

Toyota

Robotics Support Engineer

Maryland Heights, MO · On-site

The Support Engineer responds to customer needs 24/7/365. The role is responsible for: tracking and documenting customer issues, obtaining data for consultation with other business units on issues ...

Oneview Healthcare

Support Engineer

Saint Louis, MO · On-site

The Role: The successful candidate will be a customer-oriented individual who is passionate about the Oneview product. You will be the first line of support and will solve technical problems ...

New

Oneview Healthcare

Support Engineer

Saint Louis, MO · On-site

The Role: The successful candidate will be a customer-oriented individual who is passionate about theOneviewproduct. You will be the first line of support and will solve technical problems ...

New

ADP, Inc.

Laser Support Engineer

Kansas City, MO · On-site

$87K - $100K/yr

You'll develop and deliver technical training programs, provide advanced support to our Field Service Engineers and customers, perform repairs both in-house and in the field, and help us continue ...

Oracle

Support Engineer 1

Kansas City, MO · On-site

$20.58 - $40.24/hr

Monday-Friday, 9:00 AM - 6:00 PM As a Support Engineer I within the Oracle Health Support ... Leveraging strong communication, customer service, and problem-solving skills, you will provide ...

Oracle Corporation

Support Engineer 1

Kansas City, MO · On-site

$20.58 - $40.24/hr

Monday-Friday, 9:00 AM - 6:00 PM As a Support Engineer I within the Oracle Health Support ... Leveraging strong communication, customer service, and problem-solving skills, you will provide ...

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All JobsCustomer Support Engineer JobsCustomer Support Engineer Jobs in Missouri

Customer Support Engineer information

See Missouri salary details

$36.6K

$73.7K

$101.8K

How much do customer support engineer jobs pay per year?

As of Sep 13, 2026, the average yearly pay for customer support engineer in Missouri is $73,698.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,700.00 and $84,400.00 per year, depending on experience, location, and employer.

What does a customer support engineer do?

A Customer Support Engineer is responsible for assisting customers with technical issues related to a company's products or services. They troubleshoot problems, provide solutions, and ensure that customers have a positive experience with the technology. This role often involves communicating with customers via phone, email, or chat, and may include working with engineering teams to resolve complex issues. Customer Support Engineers play a crucial role in maintaining customer satisfaction and improving product reliability.

What are the key skills and qualifications needed to thrive as a customer support engineer?

To thrive as a Customer Support Engineer, you need a solid understanding of technical troubleshooting, product knowledge, and a relevant degree or equivalent experience in IT or engineering. Familiarity with ticketing systems (like Zendesk or Jira), CRM platforms, and diagnostic tools is typically required, along with certifications such as CompTIA A+ or ITIL being advantageous. Outstanding communication, patience, and problem-solving skills distinguish top performers in this role. These capabilities are critical for resolving customer issues efficiently, ensuring satisfaction, and maintaining the reputation of the company’s products and services.

What are some common challenges faced by customer support engineers, and how can they be managed effectively?

Customer Support Engineers often encounter challenges such as troubleshooting complex technical issues under time pressure and managing customer expectations. They may also need to balance multiple cases simultaneously while communicating clearly with both technical and non-technical stakeholders. Effective management of these challenges involves staying organized, practicing active listening, and regularly updating customers on progress. Building strong relationships with internal engineering teams can also help escalate and resolve issues more efficiently.

How much do customer support engineers make?

Customer Support Engineers typically earn a median annual salary ranging from $60,000 to $90,000, depending on experience, location, and industry. Entry-level roles may start lower, while experienced professionals with specialized skills or certifications can earn higher salaries. Compensation often includes benefits such as health insurance and opportunities for overtime or on-call work.

What is a customer support engineer?

A customer support engineer is a professional who assists clients with technical issues related to a company's products or services. They troubleshoot problems, provide solutions, and often use tools like ticketing systems and remote support software to ensure customer satisfaction.

What is the role of a customer support engineer?

A customer support engineer provides technical assistance to customers by diagnosing and resolving product or service issues. They often work with troubleshooting tools, communicate technical information clearly, and may collaborate with development teams to improve products. Strong problem-solving skills and technical knowledge are essential for this role.

What are popular job titles related to Customer Support Engineer jobs in Missouri?

For Customer Support Engineer jobs in Missouri, the most frequently searched job titles are:

What job categories do people searching Customer Support Engineer jobs in Missouri look for?

The top searched job categories for Customer Support Engineer jobs in Missouri are:

Customer Support Engineer jobs near you
Infographic showing various Customer Support Engineer job openings in Missouri as of September 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $73,698 per year, or $35.4 per hour.

Customer Support Engineer

On-site, Remote

Jobgether
See more jobs at Jobgetherexternal

Full-time

Posted 6 days ago

Job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Support Engineer based in Netherlands.

As a Customer Support Engineer, you'll help developers and businesses solve complex technical challenges involving databases, applications, infrastructure, and production environments. You'll work directly with customers across multiple support channels, diagnosing issues and guiding them toward effective, sustainable solutions. Your expertise will extend beyond troubleshooting, helping customers better understand queries, schema changes, connectivity, and production workflows. You'll also turn recurring customer challenges into better documentation, support processes, and product improvements. Working closely with Engineering and other teams, you'll help shape a scalable, developer-focused support experience. This is an opportunity to make a direct impact in a fast-growing, remote-first environment while working with modern database technologies.

Accountabilities
  • Advise customers and developers on how to effectively use the database platform and resolve technical challenges.
  • Respond to, investigate, troubleshoot, and resolve customer issues across support tickets, customer communication channels, public discussions, and other support platforms.
  • Diagnose complex issues spanning application behavior, databases, infrastructure, connectivity, queries, schema changes, and production workflows.
  • Help customers develop the knowledge and confidence to troubleshoot and use the platform successfully and independently.
  • Create, maintain, and improve internal and external documentation, troubleshooting guides, support playbooks, and customer-facing resources.
  • Identify recurring customer challenges, product gaps, and sources of friction, and collaborate with Engineering to prioritize meaningful improvements.
  • Contribute to the development of support systems, processes, and practices that enable high-quality technical support at scale.
  • Translate customer feedback and pain points into actionable recommendations for product, documentation, and operational improvements.
Requirements:
  • Professional experience supporting production applications, databases, developer tools, infrastructure, SaaS products, or other technical products.
  • Working knowledge of SQL, ideally with experience using MySQL and/or PostgreSQL.
  • Strong debugging and troubleshooting abilities, with the curiosity and persistence to investigate issues across applications, databases, infrastructure, and product behavior.
  • Programming experience and the ability to read, navigate, and understand unfamiliar code when investigating customer issues.
  • Familiarity with application frameworks, ORMs, database connectors, or common application deployment patterns.
  • Willingness and ability to learn new programming languages, frameworks, tools, and customer environments as required.
  • Excellent written and verbal communication skills, with the ability to explain complex technical concepts clearly to different audiences.
  • Strong customer empathy and the ability to advocate for customer needs while encouraging users to become successful and self-sufficient.
  • Ability to work independently, take ownership of outcomes, and recognize when additional expertise or support is needed.
  • Strong organizational skills and comfort operating effectively in ambiguous, fast-changing environments.
  • Collaborative, data-driven mindset with the ability to work effectively across teams and translate technical and customer insights into practical improvements.
  • Experience working remotely, with cloud platforms such as AWS, GCP, or Azure, monitoring and observability tools, or developing support processes and documentation systems is a plus.
Benefits:
  • Competitive total compensation package comprising base salary, variable compensation where applicable, benefits, and equity.
  • Remote-friendly work environment designed to support employees in doing their best work regardless of location.
  • Opportunity to work on challenging, real-world production problems with developers and businesses operating at scale.
  • Direct influence on product development, documentation, customer experience, and the evolution of technical support processes.
  • Collaborative, cross-functional environment with opportunities to work closely with Engineering and other teams.
  • Inclusive workplace committed to diversity, equity, and respect for people from all backgrounds.
  • Support and reasonable accommodations throughout the interview process for candidates with disabilities.
  • Opportunity to contribute to a rapidly growing organization working with customers across gaming, consumer technology, and B2B SaaS.
  • Further compensation and benefits details can be discussed with the Talent Acquisition team during the hiring process.
How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
 Why Apply Through Jobgether? 
 
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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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