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Api Support Engineer Jobs in Washington (NOW HIRING)

API Gateway Engineer Remote Client Identity Credential Access Management team is seeking a multiple ... support of enterprise applications Excellent communication skills with the ability to collaborate ...

Support Engineer II

Springfield, VA ยท On-site

$85K - $95K/yr

As a Support Engineer, you will play a critical role in delivering top-notch technical support ... Troubleshoot Windows, Mac, and Linux operating systems * Assist with resolving basic API ...

... API Engineer, Web Services Developer, Integration Developer, Software Engineer, Cloud Developer ... From employee and family events to career-long support, we create a community you'll never want to ...

... API Engineer, Web Services Developer, Integration Developer, Software Engineer, Cloud Developer ... From employee and family events to career-long support, we create a community you'll never want to ...

... API Engineer, Web Services Developer, Integration Developer, Software Engineer, Cloud Developer ... From employee and family events to career-long support, we create a community you'll never want to ...

... API Engineer, Web Services Developer, Integration Developer, Software Engineer, Cloud Developer ... From employee and family events to career-long support, we create a community you'll never want to ...

To ensure success as a product support engineer, you should have in-depth knowledge of IT systems, ... Knowledge of AI, MCP and API Gateways is a plus * Ability to troubleshoot complex software and ...

Support developer portal configuration, API catalog capabilities, API documentation workflows ... access request patterns, and self-service onboarding enablement * Support accelerated API migration ...

API Developer

Merrifield, VA ยท On-site

$60 - $70/hr

Role Summary: Skilled Cloud and Platform Engineer with hands-on experience in Oracle Cloud ... and Dynatrace 5. Support Disaster Recovery across Azure, OCI, and on-prem environments 6. ...

API Developer

Merrifield, VA ยท On-site

$60 - $70/hr

Role Summary: Skilled Cloud and Platform Engineer with hands-on experience in Oracle Cloud ... and Dynatrace 5. Support Disaster Recovery across Azure, OCI, and on-prem environments 6. ...

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Api Support Engineer information

See Washington salary details

$18

$45

$77

How much do api support engineer jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for api support engineer in Washington is $45.16, according to ZipRecruiter salary data. Most workers in this role earn between $33.51 and $52.84 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Api Support Engineer position, and why are they important?

To thrive as an API Support Engineer, you need a strong understanding of API protocols (REST, SOAP), programming/scripting skills (such as Python or JavaScript), and experience with troubleshooting and debugging. Familiarity with tools like Postman, API gateways, and ticketing systems, as well as relevant certifications like AWS Certified Developer or API-specific courses, is highly beneficial. Excellent problem-solving abilities, clear written and verbal communication, and a customer-focused attitude distinguish top performers. These competencies ensure effective technical support, smooth integration experiences for clients, and strong collaboration with internal engineering teams.

What does a typical day look like for an API Support Engineer?

As an API Support Engineer, your day typically involves investigating and resolving technical issues raised by clients, monitoring API performance, and collaborating closely with development and product teams to escalate and address more complex problems. You may spend time writing scripts or testing APIs to verify reported issues, as well as updating technical documentation or knowledge bases to help clients self-serve. In addition to direct customer support, you'll often participate in team meetings to discuss trends, share insights, and contribute to process improvements. This mix of technical troubleshooting, communication, and teamwork keeps the role dynamic and rewarding.

What is an API Support Engineer job?

An API Support Engineer is responsible for assisting developers and customers in integrating, troubleshooting, and optimizing API usage. They diagnose technical issues, provide solutions, and work closely with engineering teams to resolve bugs or improve API performance. Their role requires strong problem-solving skills, knowledge of RESTful APIs, authentication methods, and programming languages like Python or JavaScript. Additionally, they may create documentation, FAQs, and tutorials to enhance the developer experience.

What are popular job titles related to Api Support Engineer jobs in Washington? For Api Support Engineer jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Api Support Engineer jobs in Washington look for? The top searched job categories for Api Support Engineer jobs in Washington are:
Infographic showing various Api Support Engineer job openings in Washington as of July 2026, with employment types broken down into 7% Locum Tenens, 82% Full Time, 5% Part Time, and 6% Contract. Highlights an 80% Physical, 4% Hybrid, and 16% Remote job distribution, with an average salary of $93,927 per year, or $45.2 per hour.
Kong API Gateway Specialist

Kong API Gateway Specialist

eTelligent Group LLC

Washington, DC โ€ข Remote

Other

Posted 11 days ago


Job description

Security Clearance: Active security clearance (Mandatory). Candidates without an active security clearance will not be considered.

Citizenship: US Citizen (MUST)

Position Summary:

We are seeking a Kong API Gateway Specialist to support the federal government in modernizing and securing enterprise APIs across mission-critical tax systems. The candidate will design, implement, and maintain Kong solutions that align with federal compliance mandates, enable developer experience, and support high-volume API traffic during filing season.

Key Responsibilities:

  • Design, configure, and maintain Kong API Gateway (Enterprise and OSS) for enterprise services.
  • Implement plugins for authentication, authorization, rate limiting, caching, logging, and transformation.
  • Integrate Kong with IAM and Zero Trust initiatives, including support for OAuth2, OpenID Connect, and mutual TLS.
  • Develop automation for Kong configurations using decK, Terraform, or Ansible.
  • Ensure compliance with federal security standards, FISMA, FedRAMP, and NIST 800-53 controls.
  • Monitor and optimize API performance using Prometheus, Grafana, and Splunk dashboards.
  • Support DevOps pipelines for API deployment across test, staging, and production environments.
  • Collaborate with developers, system integrators, and operations staff to ensure seamless API delivery and support code freeze requirements.
  • Develop documentation, standard operating procedures, and training materials for the staff.

Required Qualifications:

  • 5+ years in API management, integration, or middleware, with 2+ years in Kong Gateway administration.
  • Experience in federal environments (IRS, Treasury, DHS, etc.) strongly preferred.
  • Hands-on expertise with Kong Enterprise, decK, hybrid and DB-less modes.
  • Knowledge of containerization and orchestration (Docker, Kubernetes, OpenShift).
  • Strong scripting skills (Python, Lua, Shell).
  • Familiarity with federal-scale observability tools (Prometheus, Grafana, Splunk).
  • Proven experience in secure API deployments and Zero Trust architecture.

Education / Certifications:

  • Bachelor's or Master's degree in Computer Science, Data Engineering, or related field.

Location: Remote (DMV Area preferred)