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Application Support Engineer Jobs in Washington (NOW HIRING)

Apptium Technologies

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Application Support Engineer

Reston, VA · On-site

$65K - $85K/yr

The Application Support Engineer is responsible for delivering high-quality software application support to customers and partners, ensuring adherence to established service standards for quality ...

CGI Inc.

Application Support Manager

Fairfax, VA · On-site

The ideal candidate will have experience coordinating with Tier III engineering teams, managing application support operations, and ensuring stable, reliable performance across modern and legacy ...

Cooley LLP

Product Support Engineer

Washington, DC · On-site

Ability to travel, as required * 4+ years directly applicable experience (e.g., application support engineer, technical support engineer, product support engineer, or quality assurance engineer ...

Cooley LLP

Product Support Engineer

Reston, VA

Ability to travel, as required * 4+ years directly applicable experience (e.g., application support engineer, technical support engineer, product support engineer, or quality assurance engineer ...

Cooley

Product Support Engineer

Reston, VA · On-site

Ability to travel, as required * 4+ years directly applicable experience (e.g., application support engineer, technical support engineer, product support engineer, or quality assurance engineer ...

Cooley LLP

Product Support Engineer

Reston, VA · On-site

Ability to travel, as required * 4+ years directly applicable experience (e.g., application support engineer, technical support engineer, product support engineer, or quality assurance engineer ...

Cooley LLP

Product Support Engineer

Washington, DC

Ability to travel, as required * 4+ years directly applicable experience (e.g., application support engineer, technical support engineer, product support engineer, or quality assurance engineer ...

Cooley

Product Support Engineer

Washington, DC

Ability to travel, as required * 4+ years directly applicable experience (e.g., application support engineer, technical support engineer, product support engineer, or quality assurance engineer ...

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Application Support Engineer information

See Washington salary details

$20

$54

$82

How much do application support engineer jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for application support engineer in Washington is $54.97, according to ZipRecruiter salary data. Most workers in this role earn between $43.85 and $64.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Application Support Engineer, and why are they important?

To thrive as an Application Support Engineer, you need a strong understanding of software troubleshooting, system analysis, and a relevant degree in computer science or information technology. Familiarity with ticketing systems, SQL databases, operating systems, and sometimes ITIL certification are typically required. Excellent problem-solving, communication, and customer service skills help you address client issues efficiently and work collaboratively with development teams. These skills and qualities ensure timely resolution of technical problems and maintain the reliability and performance of business-critical applications.

What are Application Support Engineers?

Application Support Engineers are IT professionals responsible for maintaining, troubleshooting, and supporting software applications used by organizations. They work closely with end users and developers to resolve technical issues, ensure applications run smoothly, and often manage deployments and updates. Their role may also include monitoring application performance, documenting solutions, and providing training or guidance to users. Application Support Engineers play a crucial part in minimizing downtime and ensuring business continuity. They typically have a strong background in software, databases, and customer service.

What is the job of an application support engineer?

An application support engineer is responsible for maintaining, troubleshooting, and resolving issues in software applications to ensure their smooth operation. They often work with users to diagnose problems, perform system updates, and utilize tools like ticketing systems and monitoring software. Strong technical skills, problem-solving abilities, and knowledge of programming or scripting are essential for this role.

How much does an application support engineer make in the US?

The average salary for an application support engineer in the US is around $70,000 to $90,000 per year, depending on experience, location, and industry. Entry-level roles typically start at lower salaries, while experienced engineers with certifications and specialized skills can earn over $100,000 annually.

What engineers make $500,000?

Senior-level application support engineers with extensive experience, specialized skills, and certifications can reach or exceed a $500,000 annual salary, especially in high-cost-of-living areas or within large technology companies. Achieving this level often requires expertise in cloud platforms, scripting, and system architecture, along with leadership responsibilities and performance bonuses.

What is L1, L2, and L3 application support?

In application support, L1 (Level 1) involves basic troubleshooting and initial user assistance, often handled by help desk staff. L2 (Level 2) provides more in-depth technical support, addressing complex issues that require specialized knowledge, while L3 (Level 3) involves advanced support, including code fixes or system modifications typically performed by developers or senior engineers. Application Support Engineers often work across these levels to ensure smooth operation and issue resolution.

What is the difference between Application Support Engineer vs Software Support Specialist?

AspectApplication Support EngineerSoftware Support Specialist
Required CredentialsBachelor's in CS or related field, technical certificationsSimilar certifications, often with focus on specific software
Work EnvironmentIT departments, technical support teams, client sitesCustomer service centers, help desks, technical support teams
Employer & Industry UsageTech companies, software vendors, enterprise ITSoftware companies, SaaS providers, tech support firms
Common Search & Comparison IntentUnderstanding roles, career paths, job requirementsJob responsibilities, skills needed, career differences

Application Support Engineers focus on troubleshooting and maintaining software applications, often working closely with development teams. Software Support Specialists typically handle customer inquiries, provide technical assistance, and resolve user issues. While both roles require technical knowledge and certifications, Application Support Engineers tend to have a more technical, engineering-oriented focus, whereas Software Support Specialists emphasize customer service and support skills.

What are some common challenges faced by Application Support Engineers, and how can they effectively address them?

Application Support Engineers often encounter challenges such as troubleshooting complex technical issues under time pressure, managing multiple support tickets simultaneously, and communicating technical information to non-technical users. To address these challenges, it's important to develop strong problem-solving skills, familiarize yourself with the application's architecture, and maintain clear documentation. Proactive communication with development teams and end-users also helps in resolving issues efficiently and improving user satisfaction.
What are the most commonly searched types of Application Support Engineer jobs in Washington? The most popular types of Application Support Engineer jobs in Washington are:
What are popular job titles related to Application Support Engineer jobs in Washington? For Application Support Engineer jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Application Support Engineer jobs in Washington look for? The top searched job categories for Application Support Engineer jobs in Washington are:
Application Support Engineer jobs near you
Infographic showing various Application Support Engineer job openings in Washington as of June 2026, with employment types broken down into 2% As Needed, 67% Full Time, 28% Part Time, and 3% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $114,336 per year, or $55 per hour.
Application Support Engineer

Application Support Engineer

Artech Information System LLC

Dulles, VA

Other

Posted 8 days ago

Job description

Company Description

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Description

Position Summary:

Primarily responsibilities will be development and administration of Tools and Templates for an end to end, multi-application continuous delivery solution. This also includes the operations of the tools for monitoring, metrics, stability and support.

Application configuration, tuning, and troubleshooting

Special focus on supporting developer support tools

Strong experience with python scripting and java background

Experience in DevOps environment is plus.

Project is going to be in 70% operation, so similar experience is required.

Production support experience is plus.

Should be eager to learn new technologies.

Additional Information

Ayush Deep

973-507-7533


Artech logo

About Artech

Sourced by ZipRecruiter

Artech is a leading IT staffing and consulting company based in Morristown, NJ, US. Since its foundation in 1992, Artech has mastered in complementing human expertise with technology and business acumen to produce world-class staffing solutions. The company caters to diverse industry sectors, including financial services, healthcare, telecommunication, energy and utilities, supply chain, and retail. It provides IT consulting, project management, professional and staff augmentation, and managed staffing services. Artech's mission is to provide exceptional IT staffing services to its clients by comprehending their business needs and then crafting a customized staffing strategy. Its notable achievement includes being recognized as one of the largest IT staffing companies in the U.S, according to Staffing Industry Analysts (SIA).

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Morristown, NJ, US

Year founded

1992

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