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Application Support Engineer Jobs in Washington (NOW HIRING)

Oran Inc

Sr. Application Support

Washington, DC · On-site

Conduct technical research and collaborate with engineers, developers, system administrators, and ... Application Support and Customer Service * Serve as a primary point of contact for customer ...

Oran, Inc.

Sr. Application Support

Washington, DC · On-site

Conduct technical research and collaborate with engineers, developers, system administrators, and ... Application Support and Customer Service * Serve as a primary point of contact for customer ...

Oran Inc

Sr. Application Support

Washington, DC · On-site

Conduct technical research and collaborate with engineers, developers, system administrators, and ... Application Support and Customer Service * Serve as a primary point of contact for customer ...

Cherokee Federal

Application Support-Mid

Washington, DC · On-site

$81K - $88K/yr

Answers phone calls and helps customers resolve their application problems. * Understands and uses various custom applications to support customers. * Configures and arranges online meetings (MS ...

USM

Application Support Professional

Reston, VA

Qualifications Bachelors degree in Engineering, Computer Science, Information Technology, related ... working with Application management 2-5 years of progressive IT experience Preferred Skills ...

Cherokee Federal

Application Support-Mid

Washington, DC · On-site

$81K - $88K/yr

Answers phone calls and helps customers resolve their application problems. * Understands and uses various custom applications to support customers. * Configures and arranges online meetings (MS ...

Cherokee Federal

Application Support-Mid

Washington, DC · On-site

$81K - $88K/yr

Answers phone calls and helps customers resolve their application problems. * Understands and uses various custom applications to support customers. * Configures and arranges online meetings (MS ...

JS Consulting

Support Engineer

Tysons Corner, VA · On-site

Job Title- Support Engineer Project Location - Rockville, MD or Tysons Corner, VA - Hybrid Duration ... Hands-on experience with application logging and log analysis tools (Splunk and CloudWatch)

USM

Application Support Senior

Reston, VA · On-site

$99K - $137K/yr

... Engineering, Business Intelligence, Data Management, SOA, BPM, Data Warehousing, SharePoint ... This Application Support Senior would serve as administrator for several enterprise tools in the ...

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How much do application support engineer jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for application support engineer in Washington is $54.97, according to ZipRecruiter salary data. Most workers in this role earn between $43.85 and $64.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Application Support Engineer, and why are they important?

To thrive as an Application Support Engineer, you need a strong understanding of software troubleshooting, system analysis, and a relevant degree in computer science or information technology. Familiarity with ticketing systems, SQL databases, operating systems, and sometimes ITIL certification are typically required. Excellent problem-solving, communication, and customer service skills help you address client issues efficiently and work collaboratively with development teams. These skills and qualities ensure timely resolution of technical problems and maintain the reliability and performance of business-critical applications.

What are Application Support Engineers?

Application Support Engineers are IT professionals responsible for maintaining, troubleshooting, and supporting software applications used by organizations. They work closely with end users and developers to resolve technical issues, ensure applications run smoothly, and often manage deployments and updates. Their role may also include monitoring application performance, documenting solutions, and providing training or guidance to users. Application Support Engineers play a crucial part in minimizing downtime and ensuring business continuity. They typically have a strong background in software, databases, and customer service.

What is the job of an application support engineer?

An application support engineer is responsible for maintaining, troubleshooting, and resolving issues in software applications to ensure their smooth operation. They often work with users to diagnose problems, perform system updates, and utilize tools like ticketing systems and monitoring software. Strong technical skills, problem-solving abilities, and knowledge of programming or scripting are essential for this role.

How much does an application support engineer make in the US?

The average salary for an application support engineer in the US is around $70,000 to $90,000 per year, depending on experience, location, and industry. Entry-level roles typically start at lower salaries, while experienced engineers with certifications and specialized skills can earn over $100,000 annually.

What engineers make $500,000?

Senior-level application support engineers with extensive experience, specialized skills, and certifications can reach or exceed a $500,000 annual salary, especially in high-cost-of-living areas or within large technology companies. Achieving this level often requires expertise in cloud platforms, scripting, and system architecture, along with leadership responsibilities and performance bonuses.

What is L1, L2, and L3 application support?

In application support, L1 (Level 1) involves basic troubleshooting and initial user assistance, often handled by help desk staff. L2 (Level 2) provides more in-depth technical support, addressing complex issues that require specialized knowledge, while L3 (Level 3) involves advanced support, including code fixes or system modifications typically performed by developers or senior engineers. Application Support Engineers often work across these levels to ensure smooth operation and issue resolution.

What is the difference between Application Support Engineer vs Software Support Specialist?

AspectApplication Support EngineerSoftware Support Specialist
Required CredentialsBachelor's in CS or related field, technical certificationsSimilar certifications, often with focus on specific software
Work EnvironmentIT departments, technical support teams, client sitesCustomer service centers, help desks, technical support teams
Employer & Industry UsageTech companies, software vendors, enterprise ITSoftware companies, SaaS providers, tech support firms
Common Search & Comparison IntentUnderstanding roles, career paths, job requirementsJob responsibilities, skills needed, career differences

Application Support Engineers focus on troubleshooting and maintaining software applications, often working closely with development teams. Software Support Specialists typically handle customer inquiries, provide technical assistance, and resolve user issues. While both roles require technical knowledge and certifications, Application Support Engineers tend to have a more technical, engineering-oriented focus, whereas Software Support Specialists emphasize customer service and support skills.

What are some common challenges faced by Application Support Engineers, and how can they effectively address them?

Application Support Engineers often encounter challenges such as troubleshooting complex technical issues under time pressure, managing multiple support tickets simultaneously, and communicating technical information to non-technical users. To address these challenges, it's important to develop strong problem-solving skills, familiarize yourself with the application's architecture, and maintain clear documentation. Proactive communication with development teams and end-users also helps in resolving issues efficiently and improving user satisfaction.
What are the most commonly searched types of Application Support Engineer jobs in Washington? The most popular types of Application Support Engineer jobs in Washington are:
What are popular job titles related to Application Support Engineer jobs in Washington? For Application Support Engineer jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Application Support Engineer jobs in Washington look for? The top searched job categories for Application Support Engineer jobs in Washington are:
Application Support Engineer jobs near you
Infographic showing various Application Support Engineer job openings in Washington as of June 2026, with employment types broken down into 2% As Needed, 67% Full Time, 28% Part Time, and 3% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $114,336 per year, or $55 per hour.

Application Support Engineer with Security Clearance

Dunhill Professional Search

Annapolis, MD • Remote

Other

Posted 2 days ago

Job description

Remote Opportunity! Responsible for supporting the sustainment of Applications/Services providing the backend administration and support in the Oracle Cloud Infrastructure. Assist in defining requirements, designing and building data center technology components and testing efforts. Responsibilities and Duties Familiarity with Flexdeploy, ALM Octane, UFT, LoadRunner, Dynatrace, ReadyAPI, CyberArk, VMWare/Horizon is preferred Installs Application client tools on VDI Images/Pools Troubleshoots connections to Applications and integrations Load Balancing Configuration for Applications Performs Application configuration with SAML/SSO Authentication Provides Level 2 and 3 support for related integration issues Creates a management plan, validates sizing, and forecasted sizing Maintains licenses and key secrets in vault Provides STIGs and CDRL Documentation Minimum Qualifications Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience 7-10 years of experience in information technology, systems administration or other IT related field. CompTIA Security+ Candidates should have some experience with ReadyAPI, Loadrunner, and Flexdeploy. Security Requirement * Active Secret level clearance
Other Job Specific Skills Windows and Linux Environment Administration and configuration of ALM Octane, UFT, LoadRunner, Dynatrace, ReadyAPI,VMWare/Horizon is preferred Installing Application client tools on VDI Images/Pools STIG experience CDRL documentation VMware VDI Microsoft Windows Server Administration Micro Focus Application Lifecycle Management (ALM) Octane #cjpost

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