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Application Support Engineer Jobs in Washington (NOW HIRING)

Cherokee Federal

Application Support-Senior

Washington, DC · Remote

$119K - $129K/yr

Application Support - Senior Location: Downtown Washington D.C. (mostly client site with limited remote work options consistent with ATA's "Work from Anywhere" policy) Position Type: Full time/W-2 ...

Cherokee Federal

Application Support-Senior

Washington, DC · On-site

$119K - $129K/yr

Application Support - Senior Location: Downtown Washington D.C. (mostly client site with limited remote work options consistent with ATA's "Work from Anywhere" policy) Position Type: Full time/W-2 ...

Cherokee Federal

Application Support-Senior

Washington, DC · Remote

$119K - $129K/yr

Application Support - Senior Location: Downtown Washington D.C. (mostly client site with limited remote work options consistent with ATA's "Work from Anywhere" policy) Position Type: Full time/W-2 ...

Content Guru

Support Engineer

Reston, VA · On-site

Salary: Support Engineer Content Guru is a leading global provider of enterprise cloud Customer Experience (CX) and contact centre solutions, and we are at the forefront of the Generative AI ...

Content Guru

Support Engineer

Reston, VA · On-site

Support Engineer Content Guru is a leading global provider of enterprise cloud Customer Experience (CX) and contact centre solutions, and we are at the forefront of the Generative AI evolution. We're ...

Content Guru

Support Engineer

Reston, VA

Support Engineer Content Guru is a leading global provider of enterprise cloud Customer Experience (CX) and contact centre solutions, and we are at the forefront of the Generative AI evolution. We're ...

Antithesis Operations LLC

Support Engineer

Vienna, VA · On-site

About the Role Our Support Engineers are the first escalation for customer support requests. They are experts of the Antithesis platform, and they have the skills to resolve requests that lack ...

Ametek

Field Application Engineer

Germantown, MD · On-site +1

$90K - $120K/yr

We are seeking an experienced Field Application Engineer to work out of a home office and be based ... Support Account Managers as the primary technical resource for product and solution demonstrations ...

A3 Technology

Application Support -Mid Level

Washington, DC · On-site

$50K - $175K/yr

A3 Technology, Inc. is seeking Application Support (mid level) to join our team in Washington, DC. Essential Job Functions: * Prepare and edit technical material, including operations and maintenance ...

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All JobsApplication Support Engineer JobsApplication Support Engineer Jobs in Washington

Application Support Engineer information

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$82

How much do application support engineer jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for application support engineer in Washington is $54.97, according to ZipRecruiter salary data. Most workers in this role earn between $43.85 and $64.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Application Support Engineer, and why are they important?

To thrive as an Application Support Engineer, you need a strong understanding of software troubleshooting, system analysis, and a relevant degree in computer science or information technology. Familiarity with ticketing systems, SQL databases, operating systems, and sometimes ITIL certification are typically required. Excellent problem-solving, communication, and customer service skills help you address client issues efficiently and work collaboratively with development teams. These skills and qualities ensure timely resolution of technical problems and maintain the reliability and performance of business-critical applications.

What are Application Support Engineers?

Application Support Engineers are IT professionals responsible for maintaining, troubleshooting, and supporting software applications used by organizations. They work closely with end users and developers to resolve technical issues, ensure applications run smoothly, and often manage deployments and updates. Their role may also include monitoring application performance, documenting solutions, and providing training or guidance to users. Application Support Engineers play a crucial part in minimizing downtime and ensuring business continuity. They typically have a strong background in software, databases, and customer service.

What is the job of an application support engineer?

An application support engineer is responsible for maintaining, troubleshooting, and resolving issues in software applications to ensure their smooth operation. They often work with users to diagnose problems, perform system updates, and utilize tools like ticketing systems and monitoring software. Strong technical skills, problem-solving abilities, and knowledge of programming or scripting are essential for this role.

How much does an application support engineer make in the US?

The average salary for an application support engineer in the US is around $70,000 to $90,000 per year, depending on experience, location, and industry. Entry-level roles typically start at lower salaries, while experienced engineers with certifications and specialized skills can earn over $100,000 annually.

What engineers make $500,000?

Senior-level application support engineers with extensive experience, specialized skills, and certifications can reach or exceed a $500,000 annual salary, especially in high-cost-of-living areas or within large technology companies. Achieving this level often requires expertise in cloud platforms, scripting, and system architecture, along with leadership responsibilities and performance bonuses.

What is L1, L2, and L3 application support?

In application support, L1 (Level 1) involves basic troubleshooting and initial user assistance, often handled by help desk staff. L2 (Level 2) provides more in-depth technical support, addressing complex issues that require specialized knowledge, while L3 (Level 3) involves advanced support, including code fixes or system modifications typically performed by developers or senior engineers. Application Support Engineers often work across these levels to ensure smooth operation and issue resolution.

What is the difference between Application Support Engineer vs Software Support Specialist?

AspectApplication Support EngineerSoftware Support Specialist
Required CredentialsBachelor's in CS or related field, technical certificationsSimilar certifications, often with focus on specific software
Work EnvironmentIT departments, technical support teams, client sitesCustomer service centers, help desks, technical support teams
Employer & Industry UsageTech companies, software vendors, enterprise ITSoftware companies, SaaS providers, tech support firms
Common Search & Comparison IntentUnderstanding roles, career paths, job requirementsJob responsibilities, skills needed, career differences

Application Support Engineers focus on troubleshooting and maintaining software applications, often working closely with development teams. Software Support Specialists typically handle customer inquiries, provide technical assistance, and resolve user issues. While both roles require technical knowledge and certifications, Application Support Engineers tend to have a more technical, engineering-oriented focus, whereas Software Support Specialists emphasize customer service and support skills.

What are some common challenges faced by Application Support Engineers, and how can they effectively address them?

Application Support Engineers often encounter challenges such as troubleshooting complex technical issues under time pressure, managing multiple support tickets simultaneously, and communicating technical information to non-technical users. To address these challenges, it's important to develop strong problem-solving skills, familiarize yourself with the application's architecture, and maintain clear documentation. Proactive communication with development teams and end-users also helps in resolving issues efficiently and improving user satisfaction.
What are the most commonly searched types of Application Support Engineer jobs in Washington? The most popular types of Application Support Engineer jobs in Washington are:
What are popular job titles related to Application Support Engineer jobs in Washington? For Application Support Engineer jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Application Support Engineer jobs in Washington look for? The top searched job categories for Application Support Engineer jobs in Washington are:
Application Support Engineer jobs near you
Infographic showing various Application Support Engineer job openings in Washington as of June 2026, with employment types broken down into 2% As Needed, 67% Full Time, 28% Part Time, and 3% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $114,336 per year, or $55 per hour.
Application Support-Senior

Application Support-Senior

Cherokee Federal

Washington, DC • Remote

$119K - $129K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Job Title:                                 Application Support - Senior

Location:                                 Downtown Washington D.C. (mostly client site with limited remote work options consistent with ATA’s “Work from Anywhere” policy)

Position Type:                         Full time/W-2

Experience:                            10 years (min) - Master's degree can replace 4 years experience

Education:                              Bachelor’s Degree or equivalent experience

Clearance and Security:        Active Secret clearance, or the ability to obtain a Secret clearance, required.

Citizenship:                            U.S. Citizenship is required. 

SUMMARY

This role supports the execution of complex, mission-critical aviation and national airspace initiatives within a large federal environment. The effort focuses on improving the safety, security, efficiency, and operational effectiveness of aviation systems through the delivery of modernized technology, data-driven capabilities, and enhanced program execution.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Includes the following:

  • Coordinates efforts of technical artists, illustrators, editors, and writers in preparing documents for internal and external distribution.

  • Prepares and edits technical material, including operations and maintenance manuals, software and system documentation, and other technical publications.

  • Conducts technical research and collaborates with technical professionals.

  • May write manuals and documentation at user level, technical support level, or both.

  • Works independently with minimal direct supervision from the Program/Project Manager.

  • Answers phone calls and helps customers resolve their application problems.

  • Understands and uses various custom applications to support customers.

  • Configures and arranges online meetings (MS Teams or Zoom experience is a plus).

  • Other administrative duties as assigned by the Division Manager.

  • Plays an integral part in maintaining the mission statement of providing outstanding customer service.

  • Learns new technologies quickly, understands and communicates requests as they relate to infrastructure.

  • Maintains professional, positive, and friendly customer service attitude at all times.

  • Demonstrates excellent communications skills; written, verbal and listening.

  • Performs other duties as may be assigned.

EDUCATION AND EXPERIENCE

  • 10 Years of experience 
  • Bachelor's degree  
  • Master's degree can replace 4 years' experience

KNOWLEDGE, SKILLS AND ABILITIES

  • Must be a US Citizen.

  • This position requires an active Secret clearance or the ability to obtain a Secret clearance to be considered.

  • Must pass pre-employment qualifications of Cherokee Federal.

REQUIRED CERTIFICATIONS

  • None

COMPENSATION & BENEFITS

  • Estimated Starting Salary Range for Application Support-Senior: $119,000 – $129,000
  • Pay commensurate with experience.
  • Full time benefits include Medical, Dental, Vision, 401K, and other possible benefits as provided. Benefits are subject to change with or without notice.
     

#CherokeeFederal

#AppC

#LI-AP2

About ATA: A leading provider of full-stack data and AI solutions with deep mission experience supporting the Department of Defense, Department of Homeland Security, IC, and federal agencies. Founded in 2008 and headquartered in Virginia, ATA specializes in secure, scalable, and operationally ready technologies that transform data into actionable insight. With a proven track record in advanced analytics, software development, and technology integration, ATA is uniquely positioned to accelerate federal organizations in a number of ways by leveraging powerful contracting options and delivering cutting-edge, automation-enhanced, AI-assisted capabilities tailored to need and mission assurance imperatives. We believe our diversity of infrastructure, data, and application experience is valuable and is one of the attributes that sets ATA apart. 

Summary of Benefits: We expect each member of our team to fully engage creatively and work collaboratively and perform each day to the best of their ability. To support this, we have created a benefit package focused on professional growth, achieving a healthy work-life balance, and participation in the long-term success of the company. Our benefits include: generous paid time-off; an employee incentive program; continuous learning culture, Internal Investment Projects (IIP), virtual brown-bags/level-ups, and other professional development activities; recruiting bonuses; 3% 401k Safe Harbor contributions; Medical/Dental/Vision, Long & Short-term Disability, AD&D insurance, and Life Insurance. 

Cherokee Federal logo

About Cherokee Federal

Sourced by ZipRecruiter

Cherokee Federal - a division of Cherokee Nation Businesses - is a team of tribally owned federal contracting companies focused on building solutions, solving complex challenges, and serving the nation's mission around the globe for more than 60 federal clients. Our team of companies manages nearly 1,000 projects of all sizes across the construction, consulting, engineering and manufacturing, health, and technology portfolios. Since 2012, the Cherokee Federal team of companies has won more than $5 billion in government contracts. Our 3,000+ employees work in 26 countries, 50 states and 2 U.S. territories. Why choose Cherokee Federal? Visit our website and learn about the great reasons to join our team. cherokee-federal.com

Industry

Architectural services

Company size

1,001 - 5,000 Employees

Headquarters location

Tulsa, OK, US

Year founded

1969

Social media

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