Technical Support Engineer
Raleigh, NC · On-site
The Technical Support Engineer (TSE) works closely with Customer Service, Engineering, Finance ... API support and Regex knowledge. • Scripting experience (Bash, Python) • Knowledge of major web ...
Technical Support Engineer
Raleigh, NC · On-site
The Technical Support Engineer (TSE) works closely with Customer Service, Engineering, Finance ... API support and Regex knowledge. • Scripting experience (Bash, Python) • Knowledge of major web ...
Support Engineer
Los Angeles, CA · On-site
We are looking to hire a Support Engineer who will work in collaboration with our Business and Engineering Teams to ensure top notch API + Technical Support. This candidate should understand web ...
Support Engineer
Los Angeles, CA · On-site
We are looking to hire a Support Engineer who will work in collaboration with our Business and Engineering Teams to ensure top notch API + Technical Support. This candidate should understand web ...
We are looking to hire a Support Engineer who will work in collaboration with our Business and Engineering Teams to ensure top notch API + Technical Support. This candidate should understand web ...
We are looking to hire a Support Engineer who will work in collaboration with our Business and Engineering Teams to ensure top notch API + Technical Support. This candidate should understand web ...
Technical Support Engineer
Raleigh, NC · On-site
Qualys, a leading cybersecurity firm, is seeking a Technical Support Engineer for Security ... Previous API support and Regex knowledge. Scripting experience (Bash, Python). Knowledge of major ...
Technical Support Engineer
Raleigh, NC · On-site
Qualys, a leading cybersecurity firm, is seeking a Technical Support Engineer for Security ... Previous API support and Regex knowledge. Scripting experience (Bash, Python). Knowledge of major ...
Technical Support Engineer
Raleigh, NC · On-site
Qualys, a leading cybersecurity firm, is seeking a Technical Support Engineer for Security ... Previous API support and Regex knowledge. Scripting experience (Bash, Python). Knowledge of major ...
Technical Support Engineer
Raleigh, NC · On-site
Qualys, a leading cybersecurity firm, is seeking a Technical Support Engineer for Security ... Previous API support and Regex knowledge. Scripting experience (Bash, Python). Knowledge of major ...
Operations Support Engineer (Onshore/Offshore Liaison) The Operations Support Engineer (Onshore ... Investigate API errors, transaction failures, and database issues using logs and tools (Splunk ...
Operations Support Engineer (Onshore/Offshore Liaison) The Operations Support Engineer (Onshore ... Investigate API errors, transaction failures, and database issues using logs and tools (Splunk ...
Client Support Engineer (Payments & Financial Infrastructure) Remote (U.S.) | Full-Time Our client ... Investigate and resolve support requests related to API behavior, connectivity, payment processing ...
Client Support Engineer (Payments & Financial Infrastructure) Remote (U.S.) | Full-Time Our client ... Investigate and resolve support requests related to API behavior, connectivity, payment processing ...
Technical Support Engineer
Raleigh, NC · On-site
Qualys, a leading cybersecurity firm, is seeking a Technical Support Engineer for Security ... Previous API support and Regex knowledge. Scripting experience (Bash, Python). Knowledge of major ...
Technical Support Engineer
Raleigh, NC · On-site
Qualys, a leading cybersecurity firm, is seeking a Technical Support Engineer for Security ... Previous API support and Regex knowledge. Scripting experience (Bash, Python). Knowledge of major ...
Technical Support Engineer
Raleigh, NC · On-site
Qualys, a leading cybersecurity firm, is seeking a Technical Support Engineer for Security ... Previous API support and Regex knowledge. Scripting experience (Bash, Python). Knowledge of major ...
Technical Support Engineer
Raleigh, NC · On-site
Qualys, a leading cybersecurity firm, is seeking a Technical Support Engineer for Security ... Previous API support and Regex knowledge. Scripting experience (Bash, Python). Knowledge of major ...
Technical Support Engineer
Lakeland, FL · On-site
GENERAL OVERVIEW The Support Engineer at Metrc is responsible for resolving complex system and API issues that cannot be addressed by the General Support team. This role goes beyond traditional ...
Quick apply
Technical Support Engineer
Lakeland, FL · On-site
GENERAL OVERVIEW The Support Engineer at Metrc is responsible for resolving complex system and API issues that cannot be addressed by the General Support team. This role goes beyond traditional ...
Developer Support Engineer (NYC)
New York, NY · On-site
$151K/yr
DR Kombo (YC S22) is building a unified API that saves engineering teams hundreds of hours by integrating dozens of HRIS, ATS, and Payroll systems into one API. We're looking for a Technical Support ...
Developer Support Engineer (NYC)
New York, NY · On-site
$151K/yr
DR Kombo (YC S22) is building a unified API that saves engineering teams hundreds of hours by integrating dozens of HRIS, ATS, and Payroll systems into one API. We're looking for a Technical Support ...
Developer Support Engineer (NYC)
Manhattan, NY · On-site
$152K/yr
DR Kombo (YC S22) is building a unified API that saves engineering teams hundreds of hours by integrating dozens of HRIS, ATS, and Payroll systems into one API. We're looking for a Technical Support ...
Developer Support Engineer (NYC)
Manhattan, NY · On-site
$152K/yr
DR Kombo (YC S22) is building a unified API that saves engineering teams hundreds of hours by integrating dozens of HRIS, ATS, and Payroll systems into one API. We're looking for a Technical Support ...
Support Engineer
Palo Alto, CA · On-site
Tel Aviv • Hybrid Support Engineer We're looking for a Support Engineer to join our team and help ... Investigate bugs, configuration problems, integration issues, API behavior, and unexpected product ...
Support Engineer
Palo Alto, CA · On-site
Tel Aviv • Hybrid Support Engineer We're looking for a Support Engineer to join our team and help ... Investigate bugs, configuration problems, integration issues, API behavior, and unexpected product ...
Production Support Engineer (APIM)
Richardson, TX · On-site
$38.25 - $49.75/hr
Our client is seeking Production Support Engineer with following experience and qualification ... Working proficiency with API Gateway platforms such as Azure API Management (APIM), Kong, and IBM ...
Production Support Engineer (APIM)
Richardson, TX · On-site
$38.25 - $49.75/hr
Our client is seeking Production Support Engineer with following experience and qualification ... Working proficiency with API Gateway platforms such as Azure API Management (APIM), Kong, and IBM ...
Technical Support Engineer
San Francisco, CA · On-site
$39.21 - $44.13/hr
Technical Support Engineer Description: * We are seeking a talented and customer-focused Technical ... Serve as the primary point of contact for customers and partners seeking support with API ...
Quick apply
Technical Support Engineer
San Francisco, CA · On-site
$39.21 - $44.13/hr
Technical Support Engineer Description: * We are seeking a talented and customer-focused Technical ... Serve as the primary point of contact for customers and partners seeking support with API ...
Enterprise Support Engineer
San Francisco, CA · On-site +1
Our Enterprise Support Engineers are trusted partners to our customers -- helping them maintain ... Troubleshoot complex API, authentication, CI/CD, and front-end implementation issues. * Partner ...
Enterprise Support Engineer
San Francisco, CA · On-site +1
Our Enterprise Support Engineers are trusted partners to our customers -- helping them maintain ... Troubleshoot complex API, authentication, CI/CD, and front-end implementation issues. * Partner ...
Business Support Engineer
Austin, TX · On-site
$114K/yr
As a Business Support Engineer working on Ads at Meta, you will primarily support on Meta's Ads ... Proven experience in API development on cloud-based infrastructures * Proficiency in full-stack ...
Business Support Engineer
Austin, TX · On-site
$114K/yr
As a Business Support Engineer working on Ads at Meta, you will primarily support on Meta's Ads ... Proven experience in API development on cloud-based infrastructures * Proficiency in full-stack ...
Business Support Engineer
Menlo Park, CA · On-site
$114K/yr
As a Business Support Engineer working on Ads at Meta, you will primarily support on Meta's Ads ... Proven experience in API development on cloud-based infrastructures * Proficiency in full-stack ...
Business Support Engineer
Menlo Park, CA · On-site
$114K/yr
As a Business Support Engineer working on Ads at Meta, you will primarily support on Meta's Ads ... Proven experience in API development on cloud-based infrastructures * Proficiency in full-stack ...
Java Production Support Engineer
Newark, CA · On-site
$47.25 - $61.50/hr
AWS API Gateway, AWS CloudFormation, Aws Step Functions
Quick apply
Java Production Support Engineer
Newark, CA · On-site
$47.25 - $61.50/hr
AWS API Gateway, AWS CloudFormation, Aws Step Functions
Support Engineer
Austin, TX · On-site
$65K - $85K/yr
SpyCloud is seeking a Support Engineer to join our 24x7 global support operations. This role ... HTTP Error codes and their relationship to REST API calls. * Education: * Bachelor's degree (BA/BS) ...
Support Engineer
Austin, TX · On-site
$65K - $85K/yr
SpyCloud is seeking a Support Engineer to join our 24x7 global support operations. This role ... HTTP Error codes and their relationship to REST API calls. * Education: * Bachelor's degree (BA/BS) ...
Api Support Engineer information
See salary details
$16.59 - $21.26
4% of jobs
$21.26 - $25.94
9% of jobs
$29.81 is the 25th percentile. Wages below this are outliers.
$25.94 - $30.62
14% of jobs
$30.62 - $35.29
15% of jobs
The median wage is $37.48 / hr.
$35.29 - $39.97
17% of jobs
$39.97 - $44.65
16% of jobs
$44.78 is the 75th percentile. Wages above this are outliers.
$44.65 - $49.32
9% of jobs
$49.32 - $54
7% of jobs
$54 - $58.68
4% of jobs
$58.68 - $63.35
3% of jobs
$63.35 - $68.03
1% of jobs
$16
$39
$68
How much do api support engineer jobs pay per hour?
As of Sep 13, 2026, the average hourly pay for api support engineer in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.
What is an api support engineer?
An API Support Engineer is responsible for assisting developers and customers in integrating, troubleshooting, and optimizing API usage. They diagnose technical issues, provide solutions, and work closely with engineering teams to resolve bugs or improve API performance. Their role requires strong problem-solving skills, knowledge of RESTful APIs, authentication methods, and programming languages like Python or JavaScript. Additionally, they may create documentation, FAQs, and tutorials to enhance the developer experience.
What does an api support engineer do?
As an API Support Engineer, your day typically involves investigating and resolving technical issues raised by clients, monitoring API performance, and collaborating closely with development and product teams to escalate and address more complex problems. You may spend time writing scripts or testing APIs to verify reported issues, as well as updating technical documentation or knowledge bases to help clients self-serve. In addition to direct customer support, you'll often participate in team meetings to discuss trends, share insights, and contribute to process improvements. This mix of technical troubleshooting, communication, and teamwork keeps the role dynamic and rewarding.
What are the key skills and qualifications needed to thrive as an api support engineer?
To thrive as an API Support Engineer, you need a strong understanding of API protocols (REST, SOAP), programming/scripting skills (such as Python or JavaScript), and experience with troubleshooting and debugging. Familiarity with tools like Postman, API gateways, and ticketing systems, as well as relevant certifications like AWS Certified Developer or API-specific courses, is highly beneficial. Excellent problem-solving abilities, clear written and verbal communication, and a customer-focused attitude distinguish top performers. These competencies ensure effective technical support, smooth integration experiences for clients, and strong collaboration with internal engineering teams.
More about Api Support Engineer jobs
What cities are hiring for Api Support Engineer jobs?
Cities with the most Api Support Engineer job openings:
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The top employers for Api Support Engineer jobs are:
What states have the most Api Support Engineer jobs?
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Technical Support Engineer
Raleigh, NC • On-site
Qualys
• Network Security • 1 - 5K employees1,001 - 5,000 employees
Full-time
Re-posted 8 days ago
Job description
Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!
Grow your career internally at Qualys, our best talent comes from within!
The Technical Support Team is responsible for managing prompt resolution to global customer and partner service requests in a highly secured environment. The primary function of this position is to ensure that each customer interaction is a friendly and professional experience, which addresses the needs of the customer in all stages of the customer service life cycle within Qualys. Customer relationship building and teamwork are key success criteria for this role.The Technical Support Engineer (TSE) works closely with Customer Service, Engineering, Finance, Sales, Alliances and Operations to ensure high levels of customer satisfaction with all transactions. The TSE will provide support via phone, email, and WebEx focused on the Qualys portfolio of products and their integration with customer environments.
Qualifications:
The ideal candidate will have strong hands-on networking knowledge and must be able to adapt quickly to any technical challenge. You must have a strong Windows foundation and/or solid Linux/Unix experience in an enterprise environment. Candidate must be passionate about security, and individuals with CISSP/CEH, or equivalent, are preferred. Applicant will have a deep understanding of network services and how they work from a protocol/configuration level with applications such as Apache/IIS is an advantage, as well as Windows AD security administration.
Required Knowledge/Experience:
• Bachelor of Science in Computer Science or equivalent experience
• 3+ years of experience in a technical support role.
• Unix/Linux experience in an enterprise environment.
• In-depth TCP/IP understanding.
• LAN/WAN infrastructures.
• Common OS services (IIS, BIND, Apache, AD, WINS, Samba, SSH).
• Strong knowledge of current firewall, Intrusion Detection System technologies, and Network Vulnerability Scanners.
• Windows Active Directory authentication and security.
• Knowledge of Samba/Active Directory integration
• CIFS, DNS, ACL, server/client configuration.
• Splunk usage including but not limited to log queries and report/dashboard generation
• Experienced with packet capture review and diagnosis.
• Oracle and Microsoft SQL knowledge
• Outstanding troubleshooting and analytical skills.
• Excellent written and verbal communication skills.
. Bilingual candidates highly desirable ( Spanish, Portuguese )
Preferred:
• Systems Management experience (KACE, GPO deployments)
• Previous API support and Regex knowledge.
• Scripting experience (Bash, Python)
• Knowledge of major web server software (IIS, Apache, Websphere, Tomcat, WebLogic), UNIX/Windows web services, and diverse platforms and applications (Linux, Windows 2003/2008, Windows NT, Novell, Lotus Notes, Mac OS).
• CCNA, MCSE, CISSP, CompTIA Security+, and CEH highly desirable.
• Experience with Customer Support and Development Tools (Salesforce, JIRA, etc.)
Have you notified your current manager of your application?
Qualys is an Equal Opportunity Employer, please see our EEO policy.
Grow your career internally at Qualys, our best talent comes from within!
The Technical Support Team is responsible for managing prompt resolution to global customer and partner service requests in a highly secured environment. The primary function of this position is to ensure that each customer interaction is a friendly and professional experience, which addresses the needs of the customer in all stages of the customer service life cycle within Qualys. Customer relationship building and teamwork are key success criteria for this role.The Technical Support Engineer (TSE) works closely with Customer Service, Engineering, Finance, Sales, Alliances and Operations to ensure high levels of customer satisfaction with all transactions. The TSE will provide support via phone, email, and WebEx focused on the Qualys portfolio of products and their integration with customer environments.
Qualifications:
The ideal candidate will have strong hands-on networking knowledge and must be able to adapt quickly to any technical challenge. You must have a strong Windows foundation and/or solid Linux/Unix experience in an enterprise environment. Candidate must be passionate about security, and individuals with CISSP/CEH, or equivalent, are preferred. Applicant will have a deep understanding of network services and how they work from a protocol/configuration level with applications such as Apache/IIS is an advantage, as well as Windows AD security administration.
Required Knowledge/Experience:
• Bachelor of Science in Computer Science or equivalent experience
• 3+ years of experience in a technical support role.
• Unix/Linux experience in an enterprise environment.
• In-depth TCP/IP understanding.
• LAN/WAN infrastructures.
• Common OS services (IIS, BIND, Apache, AD, WINS, Samba, SSH).
• Strong knowledge of current firewall, Intrusion Detection System technologies, and Network Vulnerability Scanners.
• Windows Active Directory authentication and security.
• Knowledge of Samba/Active Directory integration
• CIFS, DNS, ACL, server/client configuration.
• Splunk usage including but not limited to log queries and report/dashboard generation
• Experienced with packet capture review and diagnosis.
• Oracle and Microsoft SQL knowledge
• Outstanding troubleshooting and analytical skills.
• Excellent written and verbal communication skills.
. Bilingual candidates highly desirable ( Spanish, Portuguese )
Preferred:
• Systems Management experience (KACE, GPO deployments)
• Previous API support and Regex knowledge.
• Scripting experience (Bash, Python)
• Knowledge of major web server software (IIS, Apache, Websphere, Tomcat, WebLogic), UNIX/Windows web services, and diverse platforms and applications (Linux, Windows 2003/2008, Windows NT, Novell, Lotus Notes, Mac OS).
• CCNA, MCSE, CISSP, CompTIA Security+, and CEH highly desirable.
• Experience with Customer Support and Development Tools (Salesforce, JIRA, etc.)
Have you notified your current manager of your application?
Qualys is an Equal Opportunity Employer, please see our EEO policy.
About Qualys
Sourced by ZipRecruiter
Industry
Network security
Company size
1,001 - 5,000 Employees
Headquarters location
Foster City, CA, US
Year founded
1999