ZipRecruiter

Log In

1

Desktop Support Engineer Iii Jobs (NOW HIRING)

Sharp Brains

Desktop Support Engineer

Springfield, OR · On-site

Desktop Support Engineer Location: Springfield, Oregon, United States Job Type: Contract / Full-time (Add as applicable) Experience: 2+ Years (Adjust if needed) We are looking for a skilled Desktop ...

Freemanhealth

Desktop Support Engineer

Inglewood, CA · On-site

The Desktop Support Engineer follows established procedures, workflows, and tools to provide ... * 3+ years of relevant experience in a Healthcare setting. Freeman Perks and Programs * For ...

TekCommands Inc

Desktop support

Riverton, KS · On-site

$15.50 - $19.75/hr

Top 3 Required Skills * Desktop Support * Endpoint Management (SCCM, Microsoft Intune, MECM, Workspace ONE, Jamf, etc.) * Desktop Patching & Software Deployment Position: Desktop Support Engineer We ...

Avacend Inc

Desktop Support Engineer

Stamford, CT · On-site

This is a Desktop Engineer role for the Stamford location - Onsite Top 3 skills: • Intune/MECM ... supporting enterprise apps (e.g., Trading floor, Bloomberg, add-ins, trading tools)

Forhyre

Desktop Support Engineer - L1

Plano, TX

We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer-savvy ...

Zones LLC.

Desktop Support Engineer

Portland, OR · On-site

$20 - $25/hr

Aligned with enterprise desktop engineering standards, this role supports modern endpoint ... Maintain documentation and follow SOPs What you will bring to the team: * 1-3 years of experience ...

next page

Showing results 1-20

All JobsDesktop Support Engineer Iii Jobs

Desktop Support Engineer Iii information

See salary details

$10

$26

$45

How much do desktop support engineer iii jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for desktop support engineer iii in the United States is $27.00, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $30.77 per hour, depending on experience, location, and employer.

What is the difference between Desktop Support Engineer Iii vs Desktop Support Engineer Ii?

AspectDesktop Support Engineer IiiDesktop Support Engineer Ii
CertificationsCompTIA A+, Network+ (often preferred)CompTIA A+ (required), Network+ (preferred)
Work EnvironmentAdvanced support in corporate or enterprise settings, handling complex issuesBasic to intermediate support, troubleshooting common hardware/software problems
ResponsibilitiesResolving complex technical issues, mentoring junior staff, managing escalationsHandling routine support requests, basic troubleshooting, user assistance

Desktop Support Engineer Iii typically handles more complex technical problems, requires advanced certifications, and may mentor junior staff. Desktop Support Engineer Ii focuses on routine support tasks and basic troubleshooting. The Iii role is more specialized and often found in larger organizations with complex IT environments.

What are the key skills and qualifications needed to thrive as a Desktop Support Engineer III, and why are they important?

To thrive as a Desktop Support Engineer III, you need advanced troubleshooting skills, in-depth knowledge of operating systems, hardware, and networking, typically supported by a bachelor's degree or equivalent experience. Familiarity with ticketing systems, remote support tools, and certifications like CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or ITIL are commonly required. Strong communication, problem-solving abilities, and a customer-focused mindset set top performers apart. These skills ensure timely resolution of technical issues, minimize downtime, and maintain high user satisfaction in complex IT environments.

What are some common challenges faced by a Desktop Support Engineer III, and how can they be addressed?

Desktop Support Engineer III professionals often encounter challenges such as managing complex technical issues, balancing multiple high-priority requests, and supporting a diverse range of hardware and software environments. Addressing these challenges typically involves strong troubleshooting skills, effective time management, and clear communication with users and team members. Proactively documenting solutions and collaborating closely with other IT departments can also streamline workflows and prevent recurring problems.

What does a Desktop Support Engineer III do?

A Desktop Support Engineer III is an experienced IT professional responsible for resolving complex technical issues related to computers, software, and network systems within an organization. They provide advanced troubleshooting, oversee system upgrades, and mentor junior support staff. In addition, they often handle escalated support tickets, ensure security compliance, and may assist with training end-users on new technologies. Their role is crucial in maintaining the productivity and efficiency of a company's IT infrastructure.
More about Desktop Support Engineer Iii jobs
What cities are hiring for Desktop Support Engineer Iii jobs? Cities with the most Desktop Support Engineer Iii job openings:
What job categories do people searching Desktop Support Engineer Iii jobs look for? The top searched job categories for Desktop Support Engineer Iii jobs are:
Desktop Support Engineer Iii jobs near you
Infographic showing various Desktop Support Engineer Iii job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 73% Full Time, 11% Part Time, 1% Temporary, and 14% Contract. Highlights an 70% Physical, 3% Hybrid, and 27% Remote job distribution, with an average salary of $56,151 per year, or $27 per hour.

Desktop Support Engineer

Sharp Brains

Springfield, OR • On-site

Other

Posted 6 days ago

Job description

🚀 Hiring: Desktop Support Engineer

Location: Springfield, Oregon, United States

Job Type: Contract / Full-time (Add as applicable)

Experience: 2+ Years (Adjust if needed)

We are looking for a skilled Desktop Support Engineer to join our team. If you have hands-on experience supporting end-user devices, troubleshooting technical issues, and working in enterprise IT environments, we'd love to hear from you!

Key Responsibilities

  • Provide end-to-end technical support for desktop and laptop systems, resolving hardware, software, operating system, and network connectivity issues.
  • Perform IMAC (Install, Move, Add, Change) activities along with break/fix support for end-user devices.
  • Manage the desktop lifecycle, including OS imaging, device configuration, software deployment, patch management, and hardware replacements.
  • Utilize enterprise tools such as Microsoft SCCM, Microsoft Intune, and ServiceNow for software deployment, asset management, remote support, and ticket resolution.
  • Install, configure, and maintain approved software applications while ensuring compliance with IT security policies.
  • Deliver both deskside and remote support for Microsoft Windows environments, Microsoft Office Suite, Outlook, VPN clients, and other enterprise applications.
  • Troubleshoot and support printers, scanners, docking stations, monitors, and other peripheral devices.
  • Provide VIP/Executive support and serve as the primary onsite contact during critical incidents and escalations.
  • Perform basic Active Directory administration, including user account management, password resets, group membership updates, and access support.
  • Ensure endpoint security through antivirus monitoring, system updates, and compliance with organizational IT standards.
  • Maintain accurate documentation of incidents, asset inventory, technical procedures, and knowledge base articles.
  • Support Windows operating systems, mobile devices, and basic macOS troubleshooting.
  • Follow ITIL best practices for Incident, Problem, and Service Request Management while meeting defined SLA targets.

Required Skills & Qualifications

  • Experience providing Desktop Support in a corporate or enterprise IT environment.
  • Strong knowledge of Windows 10/11, Microsoft Office 365, Outlook, VPN, and desktop hardware.
  • Hands-on experience with SCCM, Microsoft Intune, and ServiceNow.
  • Knowledge of Active Directory, device imaging, software deployment, and endpoint management.
  • Experience supporting printers, scanners, and other peripherals.
  • Familiarity with networking fundamentals (TCP/IP, DNS, DHCP, Wi-Fi, LAN).
  • Excellent troubleshooting, analytical, and communication skills.
  • Customer-focused mindset with the ability to work independently and manage multiple priorities.
  • ITIL certification or knowledge is an added advantage.

📩 Interested? Apply now or send your updated resume. If you know someone who would be a great fit, feel free to share this opportunity with them!

Apply