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Desktop Support Engineer Iii Jobs (NOW HIRING)

Tabush

Desktop Support Engineer

Quincy, MA · On-site

$70K - $90K/yr

Desktop Support Engineer - Boston Watch a quick 60-second video about this role: About Us We're a mid-sized MSP based in New York City. We support clients nationwide to help them simplify, secure and ...

Kwik Trip, Inc.

Desktop Support Engineer

La Crosse, WI · On-site

$30.13 - $45.20/hr

Desktop Support Engineer Location: Kwik Trip Support Center Job Type: Full-Time Overview The Desktop Support Engineer 1 provides advanced desktop and endpoint support for end users at the Kwik Trip ...

Diverse Lynx

Desktop Support Engineer

Manhattan, NY

$40 - $47/hr

Desktop Support Engineer ( with strong expertise in White Glove Support | Windows Storage | DSS ) Work Location & Reporting Address: New YorkNY10017 ( Onsite ) Rate: $40-$47/hr. on W2 Mandatory ...

Samprasoft

Desktop Support Engineer

Norwood, MA

Desktop Support Engineer Reporting to the GMP Systems Support Manager, the Systems Engineer I/II will be responsible for executing standard system changes, coordinating system go-lives and providing ...

Forhyre

Desktop Support Engineer

New York, NY · On-site

We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer-savvy ...

Forhyre

Desktop Support Engineer

New York, NY · On-site

We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer-savvy ...

Kwik Trip, Inc.

Desktop Support Engineer

La Crosse, WI · On-site

Kwik Trip, Inc. is seeking a Desktop Support Engineer to provide advanced desktop and endpoint support for end users at their Support Center. The role involves resolving complex hardware and software ...

E-Solutions

Desktop Support Engineer

Avon Lake, OH

Desktop Support Engineer Location : Atlanta, GA Duration : Long Term Installation and configure Windows 1011 on Desktop Laptop Configuration of operating system Language packs If any Configuration of ...

Old Mission Capital

Desktop Support Engineer

Chicago, IL

$80K - $90K/yr

Desktop Support Engineer Chicago, IL, United States Old Mission is a global proprietary trading firm that leverages state-of-the-art technology and research to identify and execute profitable trading ...

ICONMA

Desktop Support Engineer

Manhattan, NY

Desktop Support Engineer Our client, an American Multinational Clothing and Accessories Retailer ... Requirements: * 3-5 years of experience supporting Audio/Visual technologies, preferably in a ...

AceStack LLC

Desktop Support Engineer

Chicago, IL

Desktop Support Engineer Location: Chicago, IL - Onsite Fulltime Permanent FTE * Diagnose and troubleshoot technical issues, including account setup, network configuration, software and hardware ...

My3Tech Inc

Desktop Support Engineer

Austin, TX

IT Desktop Support Engineer Location: Austin, TX Duration: 12 Months Candidates MUST BE local to Austin High Level Job Duties: * Provide users computer desktop support remotely and in person when ...

AceStack LLC

Desktop Support Engineer

Malvern, PA

Desktop Support Engineer Location: Malvern, PA FTE • Strong knowledge of Windows and Mac operating systems, including installation and configuration. • Familiarity with printers, networks, and ...

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Desktop Support Engineer Iii information

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How much do desktop support engineer iii jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for desktop support engineer iii in the United States is $27.00, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $30.77 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Desktop Support Engineer III, and why are they important?

To thrive as a Desktop Support Engineer III, you need advanced troubleshooting skills, in-depth knowledge of operating systems, hardware, and networking, typically supported by a bachelor's degree or equivalent experience. Familiarity with ticketing systems, remote support tools, and certifications like CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or ITIL are commonly required. Strong communication, problem-solving abilities, and a customer-focused mindset set top performers apart. These skills ensure timely resolution of technical issues, minimize downtime, and maintain high user satisfaction in complex IT environments.

What are some common challenges faced by a Desktop Support Engineer III, and how can they be addressed?

Desktop Support Engineer III professionals often encounter challenges such as managing complex technical issues, balancing multiple high-priority requests, and supporting a diverse range of hardware and software environments. Addressing these challenges typically involves strong troubleshooting skills, effective time management, and clear communication with users and team members. Proactively documenting solutions and collaborating closely with other IT departments can also streamline workflows and prevent recurring problems.

What does a Desktop Support Engineer III do?

A Desktop Support Engineer III is an experienced IT professional responsible for resolving complex technical issues related to computers, software, and network systems within an organization. They provide advanced troubleshooting, oversee system upgrades, and mentor junior support staff. In addition, they often handle escalated support tickets, ensure security compliance, and may assist with training end-users on new technologies. Their role is crucial in maintaining the productivity and efficiency of a company's IT infrastructure.

What is level 3 desktop support?

Level 3 desktop support is a senior technical support role responsible for resolving complex hardware and software issues that cannot be fixed by lower support levels. It often involves advanced troubleshooting, system analysis, and working with specialized tools or vendor support to ensure optimal desktop and user environment performance.

What is the difference between Desktop Support Engineer Iii vs Desktop Support Engineer Ii?

AspectDesktop Support Engineer IiiDesktop Support Engineer Ii
CertificationsCompTIA A+, Network+ (often preferred)CompTIA A+ (required), Network+ (preferred)
Work EnvironmentAdvanced support in corporate or enterprise settings, handling complex issuesBasic to intermediate support, troubleshooting common hardware/software problems
ResponsibilitiesResolving complex technical issues, mentoring junior staff, managing escalationsHandling routine support requests, basic troubleshooting, user assistance

Desktop Support Engineer Iii typically handles more complex technical problems, requires advanced certifications, and may mentor junior staff. Desktop Support Engineer Ii focuses on routine support tasks and basic troubleshooting. The Iii role is more specialized and often found in larger organizations with complex IT environments.

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What cities are hiring for Desktop Support Engineer Iii jobs? Cities with the most Desktop Support Engineer Iii job openings:
What job categories do people searching Desktop Support Engineer Iii jobs look for? The top searched job categories for Desktop Support Engineer Iii jobs are:
Desktop Support Engineer Iii jobs near you
Infographic showing various Desktop Support Engineer Iii job openings in the United States as of May 2026, with employment types broken down into 75% Full Time, and 25% Contract. Highlights an 100% In-person job distribution, with an average salary of $56,151 per year, or $27 per hour.

Desktop Support Engineer

Tabush

Quincy, MA • On-site

$70K - $90K/yr

Full-time

Posted 6 days ago

Job description

Job Title: Desktop Support Engineer - Boston
Watch a quick 60-second video about this role: https://somup.com/cOeTrRVcuCs
About Us
We're a mid-sized MSP based in New York City. We support clients nationwide to help them simplify, secure and enhance their IT. Our core values are care, innovation, integrity and teamwork. We live by these values every day in how we support our clients and each other.
About the Role
We're seeking an experienced Desktop Support Engineer with a strong MSP background supporting desktops, end users, and business applications. You'll work on complex workstation issues, handle VIP-level support, and help standardize and secure client environments. You'll have the opportunity to work alongside our Desktop Support team lead in our Quincy Massachusetts office.
Key Responsibilities
  • Resolve desktop and end-user issues (Windows, Mac, Microsoft 365, virtual desktop, and business apps)
  • Troubleshoot and resolve advanced workstation, networking, and peripheral problems
  • Manage Microsoft 365 and Azure AD environments, including security, access, and policies
  • Administer workstation patching, antivirus/EDR, encryption, and endpoint compliance
  • Support collaboration platforms (Teams, Outlook, SharePoint, OneDrive)
  • Provide white-glove support for VIP users and executives
  • Contribute to documentation, process improvements, and team knowledge sharing

Required Experience & Skills
  • 4+ years in an MSP or IT environment
  • Advanced expertise with Windows 10/11, Microsoft 365, and Azure AD
  • Strong troubleshooting across desktops, applications, networks, and security tools
  • Experience with PSA/RMM platforms (Autotask, DattoRMM, ITGlue, etc.)
  • Excellent English communication skills - written and spoken

We strongly encourage applicants to include a short introduction video, as it significantly strengthens your application.

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