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Google Support Engineer Jobs Near Me

Palo Alto L3 Support Engineer

Columbus, OH · On-site

$97K - $133K/yr

Job Summary We are seeking an experienced Palo Alto L3 Support Engineer to provide advanced ... Experience with Azure, AWS, or Google Cloud Platform networking. * Knowledge of automation using ...

Data Center Plant Engineer, Controls

Columbus, OH · On-site

$80K - $104K/yr

Facilities Technicians at Google data centers operate, monitor and support physical facilities ... The Data Center Plant Engineer role involves the design and operation of electrical, mechanical ...

Software Engineer

Columbus, OH · On-site

$68 - $73/hr

... Google Cloud Platform). * Provide platform-level and application-level troubleshooting and remediation support. Minimum Qualifications * Bachelor's degree in Computer Science, Engineering, or ...

Cyber - Google Cloud Security - Manager

Columbus, OH · On-site

$107K - $144K/yr

Supporting business development and practice growth through scope development, estimates, proposals ... Serving as the primary day-to-day client contact, driving outcomes across engineering, security ...

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How much do google support engineer jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for google support engineer in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.
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A map of the United States highlighting the number of Google Support Engineer job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Google Support Engineer job openings in each state, with California having the most at 2 and Alaska the least at 0.

Palo Alto L3 Support Engineer

IT Gig LLC

Columbus, OH • On-site

$97K - $133K/yr

Other

Posted 4 days ago


Job description

Job Summary

We are seeking an experienced Palo Alto L3 Support Engineer to provide advanced operational support for enterprise network security infrastructure. The ideal candidate will have strong expertise in Palo Alto Firewalls, Panorama, GlobalProtect, VPN technologies, and network troubleshooting. The role involves handling complex L3 incidents, implementing changes, performing root cause analysis, and ensuring the stability, security, and availability of enterprise network environments.

Key Responsibilities
  • Provide Level 3 (L3) support for Palo Alto firewalls in production environments.
  • Troubleshoot and resolve complex network security incidents and service requests.
  • Configure, maintain, and optimize Palo Alto PA-Series Firewalls and Panorama.
  • Manage firewall policies, NAT rules, security profiles, and VPN configurations.
  • Support GlobalProtect, IPSec VPN, SSL VPN, and remote access solutions.
  • Perform firewall upgrades, patches, and firmware updates with minimal downtime.
  • Analyze logs and security events to identify and resolve security issues.
  • Work closely with Network, Security, Cloud, and Infrastructure teams during incident resolution.
  • Conduct root cause analysis (RCA) and implement preventive measures.
  • Participate in change management, maintenance windows, and on-call support.
  • Create and maintain technical documentation, SOPs, and knowledge base articles.
  • Ensure compliance with organizational security policies and industry best practices.
Required Skills
  • 5+ years of experience in Network Security.
  • Strong hands-on experience with Palo Alto Networks Firewalls (PA-Series).
  • Expertise in Panorama administration and centralized policy management.
  • Experience with GlobalProtect, IPSec VPN, SSL VPN, NAT, and Security Policies.
  • Strong knowledge of networking protocols including:
    • TCP/IP
    • BGP
    • OSPF
    • VLAN
    • Routing & Switching
  • Experience with Threat Prevention, URL Filtering, WildFire, and DNS Security.
  • Strong troubleshooting skills for production network environments.
  • Knowledge of high availability (HA) firewall deployments.
  • Experience with ITIL processes, Incident Management, Problem Management, and Change Management.
Preferred Skills
  • Experience with cloud security platforms such as Prisma Access or Prisma Cloud.
  • Familiarity with Cisco ASA, Fortinet, or Check Point firewalls.
  • Experience with Azure, AWS, or Google Cloud Platform networking.
  • Knowledge of automation using Python, PowerShell, or Ansible.
  • SIEM experience (Splunk, QRadar, Microsoft Sentinel) is an advantage.
Certifications (Preferred)
  • Palo Alto Networks Certified Network Security Engineer (PCNSE)
  • Palo Alto Networks Certified Network Security Administrator (PCNSA)
  • CCNP Security
  • CCNA Security
  • ITIL Foundation