ZipRecruiter

Log In

1

Google Support Engineer Jobs in California (NOW HIRING)

Sierra

Support Engineer

San Francisco, CA · On-site

$250K - $275K/yr

Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before ... Support Engineering at Sierra Companies use Sierra's Agent OS to design, deploy, and operate AI ...

Robinhood

Support Engineer

Menlo Park, CA · On-site

They are seeking a Support Engineer to provide technology support to employees, focusing on ... Google Workspace, Okta, Slack, 1Password, MDM tools, Zscaler, Jira Service Management, and ...

Nextgen Technologies

IT Support Engineer

San Mateo, CA · On-site

$70K/yr

... , Google Apps, Office 365, Okta • Collaborate with other regions, global support groups and ... Support Engineers Desired Skills and Experience Must Have • 3+ years in IT helpdesk support ...

Fivetran

Customer Support Engineer

Oakland, CA · Hybrid

We're looking for a Customer Support Engineer who brings strong technical troubleshooting skills ... Experience working with common SaaS REST APIs like Salesforce, Hubpot, Meta, or Google Ads with a ...

Chef Robotics

Systems Support Engineer

San Francisco, CA · On-site

$120K - $170K/yr

... Zoox, Google, Tesla, and Amazon Robotics, Chef is rapidly scaling with multiple multi-year ... About the Role Chef is seeking Systems Support Engineers to serve as a vital link between our ...

LiveKit

IT Support Engineer

San Francisco, CA · On-site

$125K - $150K/yr

About This Role We are hiring an IT Support Engineer to own frontline IT support and endpoint ... You'll be working primarily in an Okta, Workspace ONE, Slack, and Google Workspace stack. You'll ...

Fivetran

Customer Support Engineer

Oakland, CA · On-site

$111K - $134K/yr

We're looking for a Customer Support Engineer who brings strong technical troubleshooting skills ... Experience working with common SaaS REST APIs like Salesforce, Hubpot, Meta, or Google Ads with a ...

next page

Showing results 1-20

All JobsGoogle Support Engineer JobsGoogle Support Engineer Jobs in California

Google Support Engineer information

See California salary details

$16

$39

$67

How much do google support engineer jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for google support engineer in California is $39.35, according to ZipRecruiter salary data. Most workers in this role earn between $29.18 and $46.01 per hour, depending on experience, location, and employer.

What is the difference between Google Support Engineer vs Technical Support Specialist?

AspectGoogle Support EngineerTechnical Support Specialist
Required CredentialsBachelor's degree in Computer Science or related field; technical certificationsHigh school diploma or equivalent; technical certifications preferred
Work EnvironmentCorporate offices, remote support for Google productsCall centers, IT departments, or remote support roles
Employer & Industry UsagePrimarily in tech companies, especially GoogleVarious industries including tech, telecom, and retail
Common Search & Comparison IntentUnderstanding roles, responsibilities, and qualificationsJob requirements and career path options

The Google Support Engineer typically requires a technical degree and certifications, working mainly in corporate or remote environments supporting Google products. In contrast, a Technical Support Specialist may have a broader industry presence with varied educational backgrounds, often working in call centers or IT support roles. Both roles involve troubleshooting and customer support but differ in scope, environment, and specialization.

What engineers make $500,000?

Senior engineers in high-demand fields such as software, data engineering, or specialized technical roles at top technology companies can earn $500,000 or more annually, often including bonuses, stock options, and other compensation. Achieving this level typically requires extensive experience, advanced skills, and sometimes leadership responsibilities or specialized certifications.

What are some common challenges faced by Google Support Engineers and how can they be navigated?

Google Support Engineers often encounter complex, high-priority technical issues from a diverse set of clients, which requires strong troubleshooting skills and the ability to quickly adapt to new technologies. Balancing multiple cases while maintaining clear, effective communication with both customers and internal engineering teams can be demanding. To navigate these challenges, it's important to prioritize tasks efficiently, leverage internal documentation and peer collaboration, and continuously update your knowledge of Google's rapidly evolving products and services.

How difficult is it to get hired at Google?

Getting hired as a Google Support Engineer is competitive, often requiring strong technical skills, problem-solving ability, and relevant experience. Candidates typically go through multiple interview rounds, including technical assessments and behavioral interviews, making the process challenging but achievable with proper preparation.

Is Google L3 entry level?

Google Support Engineer L3 is typically considered an early-career or entry-level role within Google's support engineering hierarchy, often requiring some technical experience or relevant skills. However, it is generally not classified as a true entry-level position, as it may require prior knowledge of support tools, troubleshooting, or customer service experience.

What is the salary of support engineer in Google?

The salary of a Google Support Engineer typically ranges from $70,000 to $120,000 annually, depending on experience, location, and specific role requirements. Support engineers at Google often work with technical tools and may require relevant certifications or technical skills.

What does a Google Support Engineer do?

A Google Support Engineer is responsible for helping users and clients resolve technical issues related to Google products and services. They diagnose problems, provide troubleshooting guidance, and may work directly with customers or internal teams to ensure technical issues are resolved efficiently. Their role often involves documenting solutions, collaborating with other engineers, and staying current with new Google technologies and updates. Excellent communication and problem-solving skills are essential for this position.

What are the key skills and qualifications needed to thrive as a Google Support Engineer, and why are they important?

To thrive as a Google Support Engineer, you should have a solid understanding of computer science fundamentals, troubleshooting methodologies, and networking, often backed by a relevant degree or equivalent experience. Familiarity with Google Cloud Platform (GCP), Linux/Unix systems, scripting languages, and relevant certifications like Google Cloud Professional Support Engineer is highly beneficial. Outstanding problem-solving abilities, clear communication, and a customer-focused mindset distinguish top performers in this role. These skills ensure effective issue resolution, high customer satisfaction, and seamless support for complex technical environments.
What are popular job titles related to Google Support Engineer jobs in California? For Google Support Engineer jobs in California, the most frequently searched job titles are:
What job categories do people searching Google Support Engineer jobs in California look for? The top searched job categories for Google Support Engineer jobs in California are:
What cities in California are hiring for Google Support Engineer jobs? Cities in California with the most Google Support Engineer job openings:
Google Support Engineer jobs near you
Infographic showing various Google Support Engineer job openings in California as of June 2026, with employment types broken down into 100% Full Time. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $81,844 per year, or $39.3 per hour.
Support Engineer

Support Engineer

Sierra

San Francisco, CA • On-site

$250K - $275K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Job description

About us
At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Japan, and Sydney.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
Support Engineering at Sierra
Companies use Sierra's Agent OS to design, deploy, and operate AI agents that serve their end-users across all channels and use-cases. As our business grows, an important part of providing the best service to our customers is having a dedicated Support Engineer role that can provide timely and high-quality support every time.
We're looking for our first Support Engineer: someone who loves debugging puzzles, enjoys helping people succeed, and thrives jumping into new technical problems. This role is zero-to-one-you won't just answer questions. You'll help design and build the entire support function, including the systems, tooling, and automation that power it, using Agent OS itself.
If you enjoy helping people, understanding complex systems, and turning gnarly problems into clear solutions, you'll love this role.
What you'll do
Help customers succeed with Agent OS
  • Work directly with customers building agents on Sierra to debug issues and unblock them.
  • Investigate complex problems across multiple layers: agent building, integrations, APIs, product workflows, and infrastructure.
  • Understand the nuances of the issues our customers encounter by engaging deeply with them.
  • Translate complex technical issues into clear explanations and actionable solutions.
Build the support function from scratch
  • Help design Sierra's support workflows, tools, and processes using the latest AI tools (Sierra's Agent OS, Codex/Claude, etc.)
  • Identify patterns across customer issues and drive improvements to the product and developer experience.
  • Create internal tooling to accelerate debugging and investigation.
Grow the team
  • As one of the first Support Engineers at Sierra, a meaningful part of the role will be growing the function globally.
  • We have customers all over the world and want to bootstrap this support function to have around the clock coverage.
What we're looking for
  • You love debugging: You enjoy untangling complicated systems and figuring out why something isn't working. You treat problems like puzzles.
  • You enjoy helping people: You get energy from helping someone go from stuck and frustrated to successful.
  • You have an engineering mindset: You're comfortable reading code, working with APIs, investigating logs, and understanding distributed systems.
  • You thrive using AI tools: The latest AI tools have made you 10x more productive and you love experimenting with new ways to leverage these tools.
  • You bring a positive attitude: Customer issues can be stressful. You bring calm, optimism, and clarity to the situation.
Our values
  • Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
  • Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
  • Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
  • Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
  • Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements.
What we offer
We want our benefits to reflect our values and offer the following to full-time employees:
  • Flexible (unlimited) paid time off
  • Medical, dental, and vision benefits for you and your family
  • Life insurance and disability benefits
  • Retirement plan dependent on country of employment
  • Parental leave
  • Fertility and family building benefits through Carrot
  • Lunch, as well as delicious snacks and coffee to keep you energized
  • Discretionary benefit stipend giving people the ability to spend where it matters most
  • Free alphorn lessons

These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
Be you, with us
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Apply