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Weekend Remote Network Support Jobs in California

Weekend remote patient care: Conduct follow-up and urgent telehealth assessments on flagged ... We may use artificial intelligence (AI) tools to support parts of the hiring process, such as ...

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Architect WAN/long-haul contribution networks for remote production. * Support and integrate cloud ... Weekend and non-traditional hours are expected, particularly during major sporting events.

Remote Summary: The main function of a network engineer is to determine user requirements and ... support and constructive performance feedback. • Strong knowledge of computer hardware as it ...

Remote Summary: The main function of a network engineer is to determine user requirements and ... support and constructive performance feedback. • Strong knowledge of computer hardware as it ...

Network Security Engineer

San Francisco, CA · On-site +1

$123K - $168K/yr

Architect secure, low-latency remote access and mesh VPN solutions for intra-fleet communication, field support and fleet maintenance. * Work with customers for networking integration. * Governance ...

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Weekend Remote Network Support information

What is the difference between Weekend Remote Network Support vs Weekend Remote IT Help Desk Support?

AspectWeekend Remote Network SupportWeekend Remote IT Help Desk Support
CertificationsNetwork+, CCNAA+, Network+
Work EnvironmentNetwork troubleshooting, infrastructureUser support, software issues
Industry UsageIT services, networking companiesHelp desk, tech support services
Common Search IntentNetwork issues, remote network supportHelp desk, user support questions

Weekend Remote Network Support focuses on troubleshooting and maintaining network infrastructure remotely, requiring certifications like Network+ or CCNA. In contrast, Weekend Remote IT Help Desk Support handles user inquiries and software issues, often with A+ or Network+ certifications. Both roles are remote, but they serve different technical needs within IT support services.

What job categories do people searching Weekend Remote Network Support jobs in California look for? The top searched job categories for Weekend Remote Network Support jobs in California are:
What cities in California are hiring for Weekend Remote Network Support jobs? Cities in California with the most Weekend Remote Network Support job openings:
Senior Cloud Network Engineer - Customer Support

Senior Cloud Network Engineer - Customer Support

Aviatrix

Santa Clara, CA • Remote

$122K - $167K/yr

Other

Retirement

Posted 27 days ago


Job description

WHO WE ARE:  

Aviatrix is pioneering the Cloud Native Security Fabric - the architecture the Containment Era requires. The Cloud Native Security Fabric governs every workload communication path across every cloud, every VPC, every Kubernetes cluster, and every serverless function, from a single policy plane. One rule. Universal propagation. Enforced at the workload, not at a chokepoint. Trusted by more than 500 of the world's leading enterprises. For more information, visit aviatrix.ai. 

ABOUT THE ROLE:

As a Sr. Cloud Network Engineer, you will be a part of Aviatrix's Customer Support team.  This position is a critical organization as a part of our customers' adoption of Aviatrix's enterprise multi-cloud Networking and Security Services Software.

You'll guide our customers for quick and consistent adoption, accelerated integrations with our multi-cloud software products, and real-time support and strategy to ensure our customers are satisfied with Aviatrix's products. This is a weekend shift role, with working hours spanning Sunday through Thursday.

KEY RESPONSIBILITIES:

  • Work closely with sales and engineering teams to manage, troubleshoot and resolve technical issues and questions from Aviatrix enterprise customers.
  • Report product issues to development and advocate for the customer to help Aviatrix deliver high-quality products.
  • Develop and improve knowledge-based content, identifying gaps and enhancing troubleshooting guidance and best practices.
  • Lead resolution of complex and high-priority customer support issues, coordinating and prioritizing timely resolutions with engineering and solution engineering teams.
  • Provide "hands-on" support for complex customer environments and production issues.
  • You will bring solutions to the leadership team, feedback on solutions recommended.
  • Identify opportunities to improve case management workflows and support processes.
KEY REQUIREMENTS:
  • Minimum 5+ years of work experience in customer success, resident engineer, network engineer, or similar roles.
  • Solid understanding of networking, Routing, BGP, IPsec VPN, virtualization, Linux, and infrastructure software.
  • Experience with Amazon Web Services (AWS), Microsoft Azure, and/or Google Cloud Platform is a plus.
  • Experience in configuring, testing, and troubleshooting various networking products/solutions (e.g., Cisco ISR routers, ASA firewalls, Meraki, Palo Alto Firewalls, Checkpoint, Juniper, Fortinet, Riverbed, Barracuda, Sonicwall, Aruba, Sophos)
  • Experience with Python, shell scripting, automation.
  • Experience with security products is a plus.
  • Ability to multi-task and work in a dynamic environment.
  • Availability to work a Sunday through Thursday shift schedule, including availability to provide after-hours support on a scheduled/non-scheduled basis

The annual base salary range for this full-time position is $139,306-$163,890 + benefits + 401(k) match + equity and is bonus eligible. The pay range is determined by the role, work location, job-related skills, level, experience and relevant education.  The range displayed is applicable only for new hires for the listed position located in the US. Your Talent Acquisition Partner can share more details regarding salary ranges, benefits, and equity for your location during the hiring process.

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