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Google Support Engineer Jobs (NOW HIRING)

Nextgen Technologies

IT Support Engineer

San Mateo, CA · On-site

$70K/yr

... CRM, Google Apps, Office 365, Okta Collaborate with other regions, global support groups and ... Engineers Desired Skills and Experience Must Have 3+ years in IT helpdesk support positions 2+ ...

Nextgen Technologies

IT Support Engineer

San Mateo, CA · On-site

$70K/yr

... , Google Apps, Office 365, Okta • Collaborate with other regions, global support groups and ... Support Engineers Desired Skills and Experience Must Have • 3+ years in IT helpdesk support ...

SAIC

Deskside Support Engineer

Atlanta, GA

Experience supporting Active Directory, MS Office Suite, Google Workspace for Enterprise, Bomgar ... engineering, intelligence, and enterprise information technology markets. SAIC is Redefining ...

Trend Micro

Technical Support Engineer

Irving, TX

Position Summary: The Technical Support Engineer is responsible for resolving challenging ... AWS, Azure, Google Cloud including services within these technologies. * Network analysis using ...

SAIC

Deskside Support Engineer

Atlanta, GA

ORA_ON_SITE Description SAIC is seeking a Deskside Support Engineer for a customer location in ... Experience supporting Active Directory, MS Office Suite, Google Workspace for Enterprise, Bomgar ...

SAIC

Deskside Support Engineer

Washington, DC · On-site

They are seeking a Deskside Support Engineer to provide end user support for IT-related issues ... Google Workspace for Enterprise, VPN, Active Directory, Thin Client • Provide Remote Tool Support ...

EDUTEK LTD

Support Engineer Level 1

White Plains, NY · On-site

$45K - $55K/yr

This Support Engineer position is ideal for a candidate eager to build hands-on technical ... High fluency with Microsoft Office Suite & Google Admin is greatly preferred but not required.

Cognition

AI Support Engineer

New York, NY · On-site

... Google DeepMind, and Nuro. Building Devin and Windsurf is just the first step-our hardest ... As an AI Support Engineer, you will be responsible for resolving complex technical issues for ...

SAIC

Deskside Support Engineer

Atlanta, GA · On-site

SAIC is seeking a Deskside Support Engineer for a customer location in Atlanta, GA. The role ... Google Workspace for Enterprise, VPN, Active Directory, Thin Client • Provide Remote Tool Support ...

SAIC

Deskside Support Engineer

Washington, DC

$40K - $80K/yr

Site Support Schedule: Full-Time Shift: Day Job Travel: Yes - 75% of the time Minimum Clearance ... Experience with Office 365, Google Workspace for Enterprise, VPN, Active Directory, Thin Client

MANTECH

Cloud Support Engineer Nights

Tysons, VA · Hybrid

$56 - $74.75/hr

The Cloud Support Engineer will support hybrid cloud infrastructure operations by providing ... AWS Solutions Architect Associate, Azure Administrator, Google Cloud Engineer, Cisco CCNA, CompTIA ...

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How much do google support engineer jobs pay per hour?

As of May 30, 2026, the average hourly pay for google support engineer in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Google Support Engineer, and why are they important?

To thrive as a Google Support Engineer, you should have a solid understanding of computer science fundamentals, troubleshooting methodologies, and networking, often backed by a relevant degree or equivalent experience. Familiarity with Google Cloud Platform (GCP), Linux/Unix systems, scripting languages, and relevant certifications like Google Cloud Professional Support Engineer is highly beneficial. Outstanding problem-solving abilities, clear communication, and a customer-focused mindset distinguish top performers in this role. These skills ensure effective issue resolution, high customer satisfaction, and seamless support for complex technical environments.

What are some common challenges faced by Google Support Engineers and how can they be navigated?

Google Support Engineers often encounter complex, high-priority technical issues from a diverse set of clients, which requires strong troubleshooting skills and the ability to quickly adapt to new technologies. Balancing multiple cases while maintaining clear, effective communication with both customers and internal engineering teams can be demanding. To navigate these challenges, it's important to prioritize tasks efficiently, leverage internal documentation and peer collaboration, and continuously update your knowledge of Google's rapidly evolving products and services.

What does a Google Support Engineer do?

A Google Support Engineer is responsible for helping users and clients resolve technical issues related to Google products and services. They diagnose problems, provide troubleshooting guidance, and may work directly with customers or internal teams to ensure technical issues are resolved efficiently. Their role often involves documenting solutions, collaborating with other engineers, and staying current with new Google technologies and updates. Excellent communication and problem-solving skills are essential for this position.

What is the difference between Google Support Engineer vs Technical Support Specialist?

AspectGoogle Support EngineerTechnical Support Specialist
Required CredentialsBachelor's degree in Computer Science or related field; technical certificationsHigh school diploma or equivalent; technical certifications preferred
Work EnvironmentCorporate offices, remote support for Google productsCall centers, IT departments, or remote support roles
Employer & Industry UsagePrimarily in tech companies, especially GoogleVarious industries including tech, telecom, and retail
Common Search & Comparison IntentUnderstanding roles, responsibilities, and qualificationsJob requirements and career path options

The Google Support Engineer typically requires a technical degree and certifications, working mainly in corporate or remote environments supporting Google products. In contrast, a Technical Support Specialist may have a broader industry presence with varied educational backgrounds, often working in call centers or IT support roles. Both roles involve troubleshooting and customer support but differ in scope, environment, and specialization.

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Google Support Engineer jobs near you
IT Support Engineer

IT Support Engineer

Nextgen Technologies

San Mateo, CA • On-site

$70K/yr

Full-time

Posted yesterday

Job description

Job Description

Role : IT Support Engineer 

Location : San Mateo, CA

Salary: $70K/Year + Benefits and Bonus

Position: Full Time


Description: Looking for a qualified and high-energy IT Support Engineer to handle desk-side and full-service support for company users working. The engineer is responsible for users' satisfaction with IT services and also acts as a regional point of escalation for IT issues. The engineer reports to the Director of Corporate IT.


The Regional IT Support Engineer is a member of a full-spectrum User Support team that includes other Regional Engineers and complements the Global Corporate IT Service Desk. The engineer collaborates with other regions and with the IT Service Desk to ensure locally delivered services are performed as part of a continuous and seamless user experience.


As the engineer of the local IT region with closest proximity to daily business operations, this engineer is expected to understand requirements for and impact of IT services and to contribute feedback to the rest of IT team.


Responsibilities:

Handle all aspects of IT end-user field support for US headquarters employees and act as a local, regional point of escalation for IT issues

Prevent, monitor and respond to ensure user issues are addressed, escalating as appropriate

Manage and support Windows and Mac systems

Manage technical currency and process consistency according to standards

Manage and monitor servers and cloud services such as Microsoft AD, DNS\DHCP, Salesforce CRM, Google Apps, Office 365, Okta

Collaborate with other regions, global support groups and Service Owners to identify new service requirements and enhance existing ones

Oversee and deliver local projects

Manage IT procurement

Act as backup for other User Support Engineers


Desired Skills and Experience


Must Have


3+ years in IT helpdesk support positions

2+ years in IT roles with increasing levels of responsibility

2+ years with Microsoft AD and various services (DNS\DHCP\etc.)

Experience with Apple Macs, installations and troubleshooting

LAN/WAN networking experience

Experience working in a complex and globally dispersed environment

Experience delivering successfully in a multi-vendor governance model

Show strong results in achieving employee satisfaction across a variety of business functions

Experience in working in cross-functional and regional teams to resolve users' issues


Nice to Have


Microsoft technical certifications

Google Apps for Business knowledge and experience

Office 365 knowledge and experience

Excellent written and verbal communication skills

VoIP experience


Qualifications

Must Have


3+ years in IT helpdesk support positions

2+ years in IT roles with increasing levels of responsibility

2+ years with Microsoft AD and various services (DNS\DHCP\etc.)

Experience with Apple Macs, installations and troubleshooting

LAN/WAN networking experience

Experience working in a complex and globally dispersed environment

Experience delivering successfully in a multi-vendor governance model

Show strong results in achieving employee satisfaction across a variety of business functions

Experience in working in cross-functional and regional teams to resolve users' issues


Additional Information

All your information will be kept confidential according to EEO guidelines.

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