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Google Support Engineer Jobs (NOW HIRING)

Thorn

Support Engineer

$63K - $101K/yr

As a Support Engineer, you'll provide deep technical guidance and reliable support to ensure a top ... AWS / Google Cloud * Amazon SQS / Google PubSub / RabbitMQ / Kafka * PostgreSQL / Elasticsearch

The Trade Desk

Support Engineer

Irvine, CA

... Google Search, and Google's entire network of websites combined - all serviced in single-digit-ms ... We are looking to hire a Support Engineer who will work in collaboration with our Business and ...

Thorn

Support Engineer

$63K/yr

As a Support Engineer, you'll provide deep technical guidance and reliable support to ensure a top ... AWS / Google Cloud * Amazon SQS / Google PubSub / RabbitMQ / Kafka * PostgreSQL / Elasticsearch

Retool

Support Engineer

Manhattan, NY · On-site

$112K - $184K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Support is a small team today, but rapidly expanding to match our customer growth. You'll be ... Google Cloud Associate Cloud Engineer, or equivalent * Additional bonus points if you know React ...

New

IsI Enterprises LLC

Support Engineer I

Springfield, VA · On-site

$75K - $82K/yr

  • PTO

As a Support Engineer, you will play a critical role in delivering top-notch technical support ... Perform basic administrative tasks in Azure, Google Workspace, and ticketing systems.

ISI Enterprises

Support Engineer I

Springfield, VA · On-site

$75K - $82K/yr

  • PTO

As a Support Engineer, you will play a critical role in delivering top-notch technical support ... Perform basic administrative tasks in Azure, Google Workspace, and ticketing systems.

Nextgen Technologies

IT Support Engineer

San Mateo, CA · On-site

$70K/yr

... CRM, Google Apps, Office 365, Okta Collaborate with other regions, global support groups and ... Engineers Desired Skills and Experience Must Have 3+ years in IT helpdesk support positions 2+ ...

Cognition

AI Support Engineer

New York, NY · On-site

... Modal, Google DeepMind, and Nuro. Building Devin is just the first step-our hardest challenges ... As an AI Support Engineer, you will be responsible for resolving complex technical issues for ...

Writer

Support engineer

Manhattan, NY · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a senior support engineer, your top priority is helping our developer personas and technical ... Demonstrate deep technical proficiency navigating cloud tech (AWS/Google Cloud Platform), Python ...

ISI Enterprises

Support Engineer II

Springfield, VA · On-site

$85K - $95K/yr

  • PTO

As a Support Engineer, you will play a critical role in delivering top-notch technical support ... Perform basic administrative tasks in Azure, Google Workspace, and ticketing systems.

IsI Enterprises LLC

Support Engineer II

Springfield, VA · On-site

$85K - $95K/yr

  • PTO

As a Support Engineer, you will play a critical role in delivering top-notch technical support ... Perform basic administrative tasks in Azure, Google Workspace, and ticketing systems.

Nextgen Technologies

IT Support Engineer

San Mateo, CA · On-site

$70K/yr

... , Google Apps, Office 365, Okta • Collaborate with other regions, global support groups and ... Support Engineers Desired Skills and Experience Must Have • 3+ years in IT helpdesk support ...

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Google Support Engineer information

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How much do google support engineer jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for google support engineer in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.

What does a Google Support Engineer do?

A Google Support Engineer is responsible for helping users and clients resolve technical issues related to Google products and services. They diagnose problems, provide troubleshooting guidance, and may work directly with customers or internal teams to ensure technical issues are resolved efficiently. Their role often involves documenting solutions, collaborating with other engineers, and staying current with new Google technologies and updates. Excellent communication and problem-solving skills are essential for this position.

What are the key skills and qualifications needed to thrive as a Google Support Engineer?

To thrive as a Google Support Engineer, you should have a solid understanding of computer science fundamentals, troubleshooting methodologies, and networking, often backed by a relevant degree or equivalent experience. Familiarity with Google Cloud Platform (GCP), Linux/Unix systems, scripting languages, and relevant certifications like Google Cloud Professional Support Engineer is highly beneficial. Outstanding problem-solving abilities, clear communication, and a customer-focused mindset distinguish top performers in this role. These skills ensure effective issue resolution, high customer satisfaction, and seamless support for complex technical environments.

What are some common challenges faced by Google Support Engineers and how can they be navigated?

Google Support Engineers often encounter complex, high-priority technical issues from a diverse set of clients, which requires strong troubleshooting skills and the ability to quickly adapt to new technologies. Balancing multiple cases while maintaining clear, effective communication with both customers and internal engineering teams can be demanding. To navigate these challenges, it's important to prioritize tasks efficiently, leverage internal documentation and peer collaboration, and continuously update your knowledge of Google's rapidly evolving products and services.

What is the difference between Google Support Engineer vs Technical Support Specialist?

AspectGoogle Support EngineerTechnical Support Specialist
Required CredentialsBachelor's degree in Computer Science or related field; technical certificationsHigh school diploma or equivalent; technical certifications preferred
Work EnvironmentCorporate offices, remote support for Google productsCall centers, IT departments, or remote support roles
Employer & Industry UsagePrimarily in tech companies, especially GoogleVarious industries including tech, telecom, and retail
Common Search & Comparison IntentUnderstanding roles, responsibilities, and qualificationsJob requirements and career path options

The Google Support Engineer typically requires a technical degree and certifications, working mainly in corporate or remote environments supporting Google products. In contrast, a Technical Support Specialist may have a broader industry presence with varied educational backgrounds, often working in call centers or IT support roles. Both roles involve troubleshooting and customer support but differ in scope, environment, and specialization.

More about Google Support Engineer jobs

What cities are hiring for Google Support Engineer jobs?

Cities with the most Google Support Engineer job openings:

What states have the most Google Support Engineer jobs?

States with the most job openings for Google Support Engineer jobs include:

What job categories do people searching Google Support Engineer jobs look for?

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Google Support Engineer jobs near you
Infographic showing various Google Support Engineer job openings in the United States as of August 2026, with employment types broken down into 75% Full Time, and 25% Contract. Highlights an 100% In-person job distribution, with an average salary of $82,930 per year, or $39.9 per hour.

AIOps Support Engineer

Tata Consultancy Service Limited

San Ramon, CA • On-site

$110K - $120K/yr

Full-time

Re-posted 27 days ago

Job description

AIOps Support Engineer
• 35 years of experience in a technical support, cloud operations, or IT engineering role, preferably within financial services or healthcare at a mid-size organization.
• Hands-on experience with Google Cloud Platform (GCP), including log monitoring, IAM, and basic infrastructure troubleshooting.
• Working knowledge of Microsoft Azure, including Azure ML and cloud operations fundamentals.
• Familiarity with enterprise AI platforms including ChatGPT (OpenAI), Claude (Anthropic), and Google Gemini Enterprise.
• Experience with SSO troubleshooting across identity platforms such as Okta, Azure AD, or similar.
• Understanding of Netskope or comparable CASB/SSL inspection tools and their interaction with SaaS and AI services.
• Strong communication skills with the ability to translate technical findings for non-technical business stakeholders.
• Demonstrated ability to manage multiple concurrent incidents and prioritize effectively in a fast-moving environment.
Preferred Qualifications
• Experience supporting VS Code and developer tooling in a managed enterprise environment.
• Familiarity with AI governance, data loss prevention (DLP), or acceptable use policies for AI platforms in regulated industries.
• Exposure to ITSM platforms such as ServiceNow or Jira Service Management for ticket and request tracking.
Relevant cloud certifications (Google Associate Cloud Engineer, Microsoft Azure Administrator AZ-104, or equivalent).
Key Responsibilities
AI Services Operations & Support
• Triage and resolve alerts across AI services and Google Cloud Platform (GCP) on a daily basis, maintaining consistent monitoring discipline across the environment.
• Serve as the first point of escalation for ChatGPT, Claude, and Gemini concerns raised by Research Management and other business stakeholders, diagnosing issues and communicating resolutions clearly across group channels.
• Proactively monitor logs for Gemini Enterprise and GCP to surface and investigate unreported errors before they impact users or workflows.
• Administer and fulfill access requests for AI services, including provisioning, deprovisioning, and auditing entitlements in alignment with least-privilege principles.
• Troubleshoot AI service access issues and SSO failures, working across identity providers and service configurations to restore access promptly.
• Provide technical support for AI desktop applications, managing follow-ups with affected users through to resolution.
• Fulfill ad hoc requests for AI service analytics, delivering usage data and insights to stakeholders on a recurring basis.
Cloud & Infrastructure Operations
• Own operational support for Azure cloud infrastructure, including monitoring, incident response, and capacity-related tasks.
• Troubleshoot GCP errors of varying complexity, engaging GCP support channels and managing tickets through to closure when needed.
• Diagnose and resolve Netskope certificate issues affecting AI service connectivity, coordinating extended follow-up with affected users as required.
• Troubleshoot Azure ML and VS Code integration problems for data science and research users, supporting complex environments that may require iterative investigation and user coordination.
Salary Range- $110,000-$120,000 a year
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