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Google Cloud Support Jobs (NOW HIRING)

CS Solutions, Inc.

Google Cloud Developer

Minneapolis, MN

$58.75 - $80.25/hr

Develop comprehensive documentation, run workshops, and o er hands-on support to upskill developers on cloud deployment pipelines, infrastructure-as-code (IaC), and Google Cloud Platform service ...

Google

Customer Engineer, Platform, Google Cloud

Sunnyvale, CA · On-site

$65.50 - $87.50/hr

... support role. * Experience with cloud engineering, on-premise engineering, virtualization, or ... About the job The Google Cloud Platform team helps customers transform and build what's next for ...

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How much do google cloud support jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for google cloud support in the United States is $21.87, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.32 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Google Cloud Support position, and why are they important?

To thrive as a Google Cloud Support professional, you need expertise in cloud computing concepts, troubleshooting, networking, and familiarity with Google Cloud Platform (GCP) services, often supported by a relevant degree or technical certification. Hands-on experience with tools such as GCP Console, command-line interfaces, ticketing systems, and certifications like Google Associate Cloud Engineer are highly valued. Strong problem-solving abilities, effective communication skills, and a customer-centric attitude are essential soft skills in this position. These qualities ensure timely, accurate resolution of cloud-related issues while providing a positive support experience for clients.

What is a Google Cloud Support job?

A Google Cloud Support job involves assisting customers with technical issues related to Google Cloud services, such as computing, storage, and networking. Professionals in this role diagnose problems, provide troubleshooting steps, and guide users on best practices. They may also collaborate with engineering teams to resolve complex issues. Strong problem-solving skills and knowledge of cloud technologies are essential for success in this role.

What are some typical daily responsibilities of a Google Cloud Support professional?

A Google Cloud Support professional's day commonly involves diagnosing and resolving technical issues reported by clients, assisting with deployments and configurations, and providing guidance on best practices for Google Cloud Platform services. You may troubleshoot problems related to networking, security, storage, or compute resources, and escalate complex issues to higher-level engineers when needed. Close collaboration with internal engineering teams and regular documentation of solutions are also key parts of the role. This position offers a dynamic environment where you'll continually expand your expertise in cloud technologies and play a crucial part in helping customers succeed.

More about Google Cloud Support jobs
What cities are hiring for Google Cloud Support jobs? Cities with the most Google Cloud Support job openings:
What are the most commonly searched types of Google Cloud Support jobs? The most popular types of Google Cloud Support jobs are:
What states have the most Google Cloud Support jobs? States with the most job openings for Google Cloud Support jobs include:
What job categories do people searching Google Cloud Support jobs look for? The top searched job categories for Google Cloud Support jobs are:
Google Cloud Support jobs near you
Infographic showing various Google Cloud Support job openings in the United States as of June 2026, with employment types broken down into 82% Full Time, 4% Part Time, 9% Temporary, 4% Contract, and 1% Summer. Highlights an 79% Physical, 7% Hybrid, and 14% Remote job distribution, with an average salary of $45,486 per year, or $21.9 per hour.

Support Data Analytics Manager, Cloud Support

Google

Sunnyvale, CA • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Google rating

8.8

Company rating: 8.8 out of 10

Based on 92 frontline employees who took The Breakroom Quiz

31st of 186 rated software companies

Job description

info_outline
X Applicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act.Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Sunnyvale, CA, USA; Atlanta, GA, USA; Austin, TX, USA; San Francisco, CA, USA.
Minimum qualifications:
  • Bachelor's degree in a quantitative field (Statistics, Computer Science, Engineering, or Mathematics) or equivalent practical experience.
  • 10 years of experience in data analytics or business intelligence.
  • 5 years of leadership experience, such as people management, team lead, mentorship or coaching.
  • Experience using BI tools like Looker, Tableau, or Power BI to create visualizations and dashboards.

Preferred qualifications:
  • Experience supporting global customer support organizations.
  • Experience with AI-enabled BI solutions.
  • Knowledge of Google Cloud Platform (GCP) and Workspace products and support processes.
  • Familiarity with statistical modeling, machine learning, or data mining techniques.
  • Ability to communicate complex technical concepts to both technical and non-technical audiences.

About the job
As a Support Data Analytics Manager, you will lead a team of Business Intelligence Developers who deliver innovative BI solutions to help enable business growth and make Google Cloud Go-to-Market (GTM) teams more effective and efficient. Your team will build robust data pipelines and analytical models to support automated reporting and insight generation. This will allow teams to quickly and accurately track their metrics to make data driven decisions. You will be involved in projects from problem solving to design and delivery, ensuring that our workflows optimally deliver high-quality and relevant data to facilitate business needs. You will partner with members of GTM Strategy and Operations team to understand business problems and deliver innovative solutions.
You will manage a technical team responsible for all aspects of Single Source of Truth (SSOT) data engineering and Looker dashboards reporting with AI enablement (i.e. conversational analytics) for Cloud Support. In this critical role you will own the BI strategy and roadmap, navigate product and system and operational complexities, oversee the E2E full lifecycle of BI project implementation and roadmap execution, and lead the team forward into the next generation of AI enabled BI solutions.
Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
Individual pay is determined by factors including job-related skills, experience, and relevant education or training.
US: $171000 - $248000 (USD) 20% bonus target bonus equity benefits
Learn more about benefits at Google .
Responsibilities
  • Lead and mentor a team of data engineers and analysts, fostering a culture of technical excellence and curiosity.
  • Translate proactive cloud support strategy into the BI strategy and multi-year roadmap for the Cloud Support organization.
  • Lead the team in the E2E execution of BI roadmap, including business requirements gathering, data access navigation, data engineering, metrics design and user journey based Looker dashboard reporting.
  • Partner closely with the Looker Engineering team in advocating features for customer support, adopting and enabling AI capabilities to generate faster and better insights for business decision making (i.e., Gemini models, conversational analytics).

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy .
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire .
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form .
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

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