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Technical Response Jobs (NOW HIRING)

TTEC

Incident Response Manager

Austin, TX · On-site

$120K - $140K/yr

This role balances the technical understanding of attack methods and response with the leadership skills to manage the experienced security analysts. During a Typical Day You'll: • Lead Incident ...

TTEC

Incident Response Manager

Austin, TX · Remote

$120K - $140K/yr

This role balances the technical understanding of attack methods and response with the leadership skills to manage the experienced security analysts. During a Typical Day Youll: Lead Incident ...

Motif India Infotech

Incident Response Manager

Austin, TX · Remote

$120K - $140K/yr

This role balances the technical understanding of attack methods and response with the leadership skills to manage the experienced security analysts. During a Typical Day You'll: Lead Incident ...

ECS

SOC Tier 3 Analyst

Portland, OR · On-site

This role is the senior technical analysis and escalation tier within the SOC Analyst role family. The ideal candidate has advanced SOC, incident response, and detection-analysis experience ...

i4DM

Maintenance Technical Director

Millersville, MD · On-site +1

Incident Response & Operational Resilience * Oversee technical response to incidents, including root cause analysis, corrective actions, and resolution of complex system issues. * Coordinate with ...

HP

Presales Technical Consultant

... response to RFPs, working closely with the sales and marketing teams to ensure that all technical aspects of the proposal are accurate and well-presented. • Provides training to sales teams and ...

New

cb20 Inc

Support Center Engineer 4

Saratoga Springs, NY · On-site

$90K - $115K/yr

Lead technical response during major incidents and outages, guiding troubleshooting efforts and validating root cause and resolution, communications with team and client. * Participate as an on-call ...

cb20 Inc

Support Center Engineer 4

Saratoga Springs, NY · Hybrid

Lead technical response during major incidents and outages, guiding troubleshooting efforts and validating root cause and resolution, communications with team and client. * Participate as an on-call ...

cb20

Support Center Engineer 4

Saratoga Springs, NY · On-site

Lead technical response during major incidents and outages, guiding troubleshooting efforts and validating root cause and resolution, communications with team and client. * Participate as an on-call ...

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Technical Response information

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$30K

$156.3K

$206K

How much do technical response jobs pay per year?

As of May 29, 2026, the average yearly pay for technical response in the United States is $156,348.00, according to ZipRecruiter salary data. Most workers in this role earn between $116,000.00 and $205,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Technical Response specialist, and why are they important?

To thrive as a Technical Response specialist, you need strong problem-solving abilities, technical troubleshooting skills, and a background in IT or computer science, often supported by relevant certifications. Familiarity with ticketing systems (like Jira or ServiceNow), remote support tools, and diagnostic software is typically required. Excellent communication, patience, and the ability to remain calm under pressure set top performers apart in this role. These skills ensure rapid resolution of technical issues, minimize downtime, and maintain customer satisfaction in high-stress environments.

How does a Technical Response specialist typically collaborate with other departments during incident resolution?

Technical Response specialists play a pivotal role in cross-departmental collaboration during incident resolution. They work closely with IT, engineering, customer support, and sometimes product teams to rapidly assess, diagnose, and resolve technical issues. Effective communication skills are crucial, as they must relay complex technical information clearly to both technical and non-technical stakeholders. This collaborative environment ensures that incidents are addressed efficiently, minimizing downtime and improving overall service reliability.

What is a Technical Response role?

A Technical Response role typically involves addressing and resolving technical issues or incidents as they arise, often within IT, customer support, or emergency response contexts. Professionals in this position diagnose problems, provide solutions, and communicate effectively with customers or stakeholders to ensure issues are resolved promptly. They may also create documentation, escalate complex problems, and use specialized software or tools to track and manage incidents. The role requires strong technical knowledge, problem-solving skills, and the ability to work under pressure.

What is the difference between Technical Response vs Technical Support Specialist?

AspectTechnical ResponseTechnical Support Specialist
Required CredentialsTechnical certifications, relevant technical knowledgeTechnical certifications, customer service skills
Work EnvironmentOften in emergency or critical situations, on-site or remoteCustomer service centers, help desks, remote support
Employer & Industry UsageIT, telecommunications, manufacturingIT, consumer electronics, software companies
Common Search & ComparisonTechnical ResponseTechnical Support Specialist

Technical Response professionals focus on addressing urgent technical issues, often requiring immediate action and specialized technical knowledge. In contrast, Technical Support Specialists handle ongoing customer inquiries, troubleshooting, and support, emphasizing communication skills and customer service. Both roles are vital in technical industries but differ mainly in their scope, urgency, and interaction style.

More about Technical Response jobs
What job categories do people searching Technical Response jobs look for? The top searched job categories for Technical Response jobs are:
Technical Response jobs near you
Infographic showing various Technical Response job openings in the United States as of May 2026, with employment types broken down into 70% Full Time, 27% Part Time, and 3% Contract. Highlights an 69% Physical, 8% Hybrid, and 23% Remote job distribution, with an average salary of $156,348 per year, or $75.2 per hour.
Mid Cyber Analyst (Technical Response Team)

Mid Cyber Analyst (Technical Response Team)

Prescient Edge

Quantico, VA • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 24 days ago

Job description

Job Title
Mid Cyber Analyst (Technical Response Team)
Location
Quantico, VA 22134 US (Primary)
Category
Intelligence
Job Type
Full-Time
Career Level
Staff
Education
Bachelor's Degree
Travel
None
Security Clearance Required
TS/SCI with CI Polygraph
Job Description
Prescient Edge is seeking a Mid Cyber Analyst (Technical Response Team) to support a federal government client.
Benefits:
At Prescient Edge, we believe that acting with integrity and serving our employees is the key to everyone's success. To that end, we provide employees with a best-in-class benefits package that includes:
  • A competitive salary with performance bonus opportunities.
  • Comprehensive healthcare benefits, including medical, vision, dental, and orthodontia coverage.
  • A substantial retirement plan with no vesting schedule.
  • Career development opportunities, including on-the-job training, tuition reimbursement, and networking.
  • A positive work environment where employees are respected, supported, and engaged.

Security Clearance:
  • Security clearance required is TS/SCI with a CI POLY or the ability to obtain a CI POLY.

Job Requirements
Qualifications:
  • Demonstrates comprehensive mission knowledge and skills that affirms completion of all developmental training and experiences for the labor category.
  • Demonstrates ability to communicate understanding from information that may be incomplete, indirect, highly complex, seemingly unrelated, and / or technically advanced. Demonstrates ability to structure analysis based on trends in reporting and a range of analytic perspectives from other analysts, organization, and intelligence disciplines.
  • Demonstrates ability to work independently with minimal oversight and direction.
  • Demonstrates ability to collaborate and work with other IC members on information sharing, driving collection, and addressing analytic disputes and conflict resolution.
  • Demonstrates ability to develop concise, insightful, and comprehensive products for defense intelligence.
  • Demonstrates ability to lead teams in researching multifaceted or critical problems. Provides guidance in selecting, designing, and applying analytic methodologies. Uses argument evaluation and validated analytic methodologies to challenge differing perspectives.

Desired Experience:
  • At least 8 years of experience conducting analysis relevant to the specific labor category with at least a portion of the experience within the last 2 years.

Desired Education:
  • Bachelor's degree in an area related to the labor category from a college or university accredited by an agency recognized by the U.S. Department of Education. An additional 4 years of experience in the specific labor category, for a total of 12 years of experience in the specific labor category, may be substituted for a bachelor's degree.

Location:
  • Quantico, VA.

Prescient Edge is a Veteran-Owned Small Business (VOSB) founded as a counterintelligence (CI) and Human Intelligence (HUMINT) company in 2008. We are a global operations and solutions integrator delivering full-spectrum intelligence analysis support, training, security, and RD&E support solutions to the Department of Defense and throughout the intelligence community. Prescient Edge is an Equal Opportunity Employer (EEO). All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic that is protected by law. We strive to foster equity and inclusion throughout our organization because we believe that diversity of thought is critical for creating a safe and engaging work environment while also enabling the organization's success.
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About Prescient Edge

Sourced by ZipRecruiter

Prescient Edge is a prominent name in the global security industry, based out of McLean, VA, US. Established with the primary mission of harnessing science and technology for safety and security purposes, the company specializes in providing a wide range of products and services. This includes research and development, consulting, global operations support, intelligence evaluation, and advanced data solutions. These offerings make Prescient Edge an integral factor in national defense and commercial innovations.

Industry

Guided missile and space vehicle manufacturing

Company size

51 - 200 Employees

Headquarters location

McLean, VA, US

Year founded

2008

Social media

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