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Technical Response Jobs (NOW HIRING)

Own the technical response to RFPs and RFIs for certain deals within the assigned segment or region - writing and structuring all technical sections, coordinating input from Security, Compliance ...

Technical Writer

Fort George G Meade, MD · On-site +1

$70K - $85K/yr

Support business development efforts by drafting and reviewing proposal content, technical responses, and other related documentation. * Assist in the creation of white papers, case studies, and ...

Technical Writer

Fort George G Meade, MD · On-site +1

$70K - $85K/yr

Support business development efforts by drafting and reviewing proposal content, technical responses, and other related documentation. * Assist in the creation of white papers, case studies, and ...

Prepares the technical response to RFPs, working closely with the sales and marketing teams to ensure that all technical aspects of the proposal are accurate and well-presented. Provides training to ...

First American Bank was founded in Chicago, and over the years has expanded throughout Wisconsin and Florida. As the largest privately held bank in Illinois, we now have over 60 locations and assets ...

Support technical responses to customers (VOC and Claims) * Support product quality certification (Documentation, sample testing, plant trials) * .Support new product demand development (Inquiry ...

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Technical Response information

See salary details

$30K

$156.3K

$206K

How much do technical response jobs pay per year?

As of Jul 11, 2026, the average yearly pay for technical response in the United States is $156,348.00, according to ZipRecruiter salary data. Most workers in this role earn between $116,000.00 and $205,000.00 per year, depending on experience, location, and employer.

How does a Technical Response specialist typically collaborate with other departments during incident resolution?

Technical Response specialists play a pivotal role in cross-departmental collaboration during incident resolution. They work closely with IT, engineering, customer support, and sometimes product teams to rapidly assess, diagnose, and resolve technical issues. Effective communication skills are crucial, as they must relay complex technical information clearly to both technical and non-technical stakeholders. This collaborative environment ensures that incidents are addressed efficiently, minimizing downtime and improving overall service reliability.

What is the difference between Technical Response vs Technical Support Specialist?

AspectTechnical ResponseTechnical Support Specialist
Required CredentialsTechnical certifications, relevant technical knowledgeTechnical certifications, customer service skills
Work EnvironmentOften in emergency or critical situations, on-site or remoteCustomer service centers, help desks, remote support
Employer & Industry UsageIT, telecommunications, manufacturingIT, consumer electronics, software companies
Common Search & ComparisonTechnical ResponseTechnical Support Specialist

Technical Response professionals focus on addressing urgent technical issues, often requiring immediate action and specialized technical knowledge. In contrast, Technical Support Specialists handle ongoing customer inquiries, troubleshooting, and support, emphasizing communication skills and customer service. Both roles are vital in technical industries but differ mainly in their scope, urgency, and interaction style.

What are the key skills and qualifications needed to thrive as a Technical Response specialist, and why are they important?

To thrive as a Technical Response specialist, you need strong problem-solving abilities, technical troubleshooting skills, and a background in IT or computer science, often supported by relevant certifications. Familiarity with ticketing systems (like Jira or ServiceNow), remote support tools, and diagnostic software is typically required. Excellent communication, patience, and the ability to remain calm under pressure set top performers apart in this role. These skills ensure rapid resolution of technical issues, minimize downtime, and maintain customer satisfaction in high-stress environments.

What is a Technical Response role?

A Technical Response role typically involves addressing and resolving technical issues or incidents as they arise, often within IT, customer support, or emergency response contexts. Professionals in this position diagnose problems, provide solutions, and communicate effectively with customers or stakeholders to ensure issues are resolved promptly. They may also create documentation, escalate complex problems, and use specialized software or tools to track and manage incidents. The role requires strong technical knowledge, problem-solving skills, and the ability to work under pressure.
More about Technical Response jobs
Infographic showing various Technical Response job openings in the United States as of July 2026, with employment types broken down into 2% As Needed, 82% Full Time, 13% Part Time, 2% Contract, and 1% Nights. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $156,348 per year, or $75.2 per hour.
Generator Technical Support Manager

Generator Technical Support Manager

System One

Pine Hills, FL • On-site

Contractor

Medical, Dental, Vision, Life, Retirement

Posted 24 days ago


Job description

Generator Technical Support Manager Orlando, FL Summary Join our team as a Generator Technical Support Manager/ Program Service Manager, overseeing critical generator services operations in Orlando. This role offers the opportunity to lead technical support initiatives, coordinate with external partners, and drive business excellence in a dynamic environment. Be part of a company committed to innovation, quality, and professional growth. Responsibilities
  • Demonstrate core competencies including action orientation, customer focus, ownership, and developing self & others.
  • Develop and coordinate technical cooperation agreements and partnerships with Generator Service providers.
  • Provide oversight and direction for the implementation of Field Service outage projects for Long-Term Services Agreements and non-LTSA contracts
  • Develop and maintain standard procedures for Generator Services contracts.
  • Support resource development, tooling forecast needs, vendor qualification, and organizational requirements to support the business.
  • Provide technical response for Field NCRs for Generator Services business.
  • Work with internal stakeholders and external customers to identify future support needs and load into CRM for organizational support forecasting.
  • Support User group meetings and present Generator Service Technical updates.
  • Review and approve Generator scope of work cost estimates.
  • Overnight travel (at least 50%) by land and/or air as per business needs.
Requirements
  • Bachelor’s degree in Engineering (Mechanical or Electrical preferred) or equivalent combination of education and relevant experience.
  • 7+ years of experience in generator design, operation, testing, diagnostics, or service.
  • Strong knowledge of both mechanical and electrical design principles.
  • Proficiency with project management tools, databases, and MS Office applications.
  • Strong analytical, communication, and problem-solving skills.
  • Valid driver’s license and passport.
System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. #M-1 #LI-EB1` Ref: #223-Eng Orlando