ZipRecruiter

Log In

1

Technical Response Jobs (NOW HIRING)

Cesna Group

Technical Service Engineer

Johns Creek, GA · On-site

$50K - $100K/yr

Support technical responses to customers (VOC and Claims) * Support product quality certification (Documentation, sample testing, plant trials) * .Support new product demand development (Inquiry ...

Executech

Senior IT Service Engineer

Seattle, WA · On-site

$80K - $120K/yr

This role resolves complex, high-impact issues, leads technical response during major incidents, and raises team capability through mentorship, documentation, automation, and standards. Seniors ...

Executech

Senior IT Service Engineer

Seattle, WA · On-site

$80K - $120K/yr

This role resolves complex, high-impact issues, leads technical response during major incidents, and raises team capability through mentorship, documentation, automation, and standards. Seniors ...

Executech

Senior IT Service Engineer

Salt Lake City, UT · On-site +1

$80K - $110K/yr

This role resolves complex, high-impact issues, leads technical response during major incidents, and raises team capability through mentorship, documentation, automation, and standards. Seniors ...

Executech

Senior IT Service Engineer

Seattle, WA · On-site

This role resolves complex, high-impact issues, leads technical response during major incidents, and raises team capability through mentorship, documentation, automation, and standards. Seniors ...

Executech

Senior IT Service Engineer

Salt Lake City, UT · Remote

$80K - $110K/yr

This role resolves complex, high-impact issues, leads technical response during major incidents, and raises team capability through mentorship, documentation, automation, and standards. Seniors ...

Parsons

Incident Response Lead

Linthicum, MD · On-site

You will work closely with a highly technical team, providing day-to-day leadership, mentorship ... Promote incident response best practices, technical rigor, and continuous improvement across ...

New

Jobtailor

Incident Response Analyst

California, MO · On-site

Collect and preserve technical evidence associated with cybersecurity events and incidents * Maintain accurate incident records, timelines, supporting evidence, investigative findings, response ...

AntietamTechnologies

Be Seen First

Incident Response Lead

Germantown, MD · On-site

$150K - $180K/yr

The role also provides technical support across cloud security, endpoint security, identity and access management, secure networking, and incident response. The ideal candidate has strong incident ...

previous page

Showing results 41-60

All JobsTechnology JobsTechnical Response Jobs

Technical Response information

See salary details

$30K

$156.3K

$206K

How much do technical response jobs pay per year?

As of Sep 11, 2026, the average yearly pay for technical response in the United States is $156,348.00, according to ZipRecruiter salary data. Most workers in this role earn between $116,000.00 and $205,000.00 per year, depending on experience, location, and employer.

What is a technical response?

A Technical Response role typically involves addressing and resolving technical issues or incidents as they arise, often within IT, customer support, or emergency response contexts. Professionals in this position diagnose problems, provide solutions, and communicate effectively with customers or stakeholders to ensure issues are resolved promptly. They may also create documentation, escalate complex problems, and use specialized software or tools to track and manage incidents. The role requires strong technical knowledge, problem-solving skills, and the ability to work under pressure.

What are the key skills and qualifications needed to thrive as a technical response specialist?

To thrive as a Technical Response specialist, you need strong problem-solving abilities, technical troubleshooting skills, and a background in IT or computer science, often supported by relevant certifications. Familiarity with ticketing systems (like Jira or ServiceNow), remote support tools, and diagnostic software is typically required. Excellent communication, patience, and the ability to remain calm under pressure set top performers apart in this role. These skills ensure rapid resolution of technical issues, minimize downtime, and maintain customer satisfaction in high-stress environments.

How does a technical response specialist typically collaborate with other departments during incident resolution?

Technical Response specialists play a pivotal role in cross-departmental collaboration during incident resolution. They work closely with IT, engineering, customer support, and sometimes product teams to rapidly assess, diagnose, and resolve technical issues. Effective communication skills are crucial, as they must relay complex technical information clearly to both technical and non-technical stakeholders. This collaborative environment ensures that incidents are addressed efficiently, minimizing downtime and improving overall service reliability.

What is the difference between Technical Response vs Technical Support Specialist?

AspectTechnical ResponseTechnical Support Specialist
Required CredentialsTechnical certifications, relevant technical knowledgeTechnical certifications, customer service skills
Work EnvironmentOften in emergency or critical situations, on-site or remoteCustomer service centers, help desks, remote support
Employer & Industry UsageIT, telecommunications, manufacturingIT, consumer electronics, software companies
Common Search & ComparisonTechnical ResponseTechnical Support Specialist

Technical Response professionals focus on addressing urgent technical issues, often requiring immediate action and specialized technical knowledge. In contrast, Technical Support Specialists handle ongoing customer inquiries, troubleshooting, and support, emphasizing communication skills and customer service. Both roles are vital in technical industries but differ mainly in their scope, urgency, and interaction style.

More about Technical Response jobs

What job categories do people searching Technical Response jobs look for?

The top searched job categories for Technical Response jobs are:

Technical Response jobs near you
Infographic showing various Technical Response job openings in the United States as of September 2026, with employment types broken down into 1% Internship, 1% As Needed, 85% Full Time, 10% Part Time, 2% Contract, and 1% Nights. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $156,348 per year, or $75.2 per hour.

Technical Service Engineer

Johns Creek, GA • On-site

Cesna Recruitment
See more jobs at Cesna Recruitmentexternal

Full-time

Medical, Retirement, PTO

Re-posted yesterday

Job description

Technical Service for North America Customers

· Support technical responses to customers (VOC and Claims)

· Support product quality certification (Documentation, sample testing, plant trials)

. Support new product demand development (Inquiry review, product promotion)

. Conduct steel market analysis and steel trend investigation

Requirements

· Bachelor’s or Master’s degree in Engineering (preferably in Metallurgy or Material Science)

. 1~3 years of experience in technical services or steel industry (preferred)

. Professional business etiquette and positive attitude

· Strong communication skills and customer service oriented

· Engineering mindset and problem-solving skills

· Fluent in English and Korean with native-level English proficiency

· Proficient in MS Office applications

. Ability to travel and a valid driver's license

Benefits

Comprehensive health insurance, 401K, PTO, paid holidays, sick days