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$30K

$156.3K

$206K

How much do intelligent technical solutions jobs pay per year?

As of Jun 14, 2026, the average yearly pay for intelligent technical solutions in the United States is $156,348.00, according to ZipRecruiter salary data. Most workers in this role earn between $116,000.00 and $205,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Solutions Specialist at Intelligent Technical Solutions, and why are they important?

To thrive as an IT Solutions Specialist, you need a solid background in information technology, network administration, and troubleshooting, often supported by relevant degrees or certifications like CompTIA A+, Network+, or Microsoft certifications. Familiarity with tools such as remote monitoring and management (RMM) platforms, ticketing systems, and cybersecurity solutions is essential. Strong communication, problem-solving abilities, and customer service skills help professionals excel in this client-facing, solution-driven environment. These skills ensure timely resolution of technical issues, efficient service delivery, and overall client satisfaction.

What is the difference between Intelligent Technical Solutions vs Network Technician?

AspectIntelligent Technical SolutionsNetwork Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentIT service providers, managed service providers, corporate IT teamsNetwork installation, maintenance, troubleshooting in various organizations
Industry UsageIT solutions, tech support, consultingNetworking, telecommunications, infrastructure

Intelligent Technical Solutions and Network Technicians both work within the IT industry, often requiring similar certifications like CompTIA Network+ and hands-on network experience. However, Intelligent Technical Solutions typically offers broader IT support and managed services, while Network Technicians focus specifically on network infrastructure and hardware. Understanding these differences helps employers and job seekers identify the right role based on skills and career goals.

What are Intelligent Technical Solutions?

Intelligent Technical Solutions (ITS) is a managed IT services provider that offers technology solutions for businesses. Their services typically include IT support, cybersecurity, cloud computing, and network management. ITS helps companies optimize their IT infrastructure, enhance security, and ensure reliable technology performance, allowing businesses to focus on their core operations. They often tailor solutions to meet the specific needs of small and medium-sized businesses across various industries.

What does a typical day look like for an IT support specialist at Intelligent Technical Solutions?

As an IT support specialist at Intelligent Technical Solutions, your day typically involves responding to client support tickets, troubleshooting hardware and software issues, and performing routine system maintenance. You’ll work closely with both remote clients and on-site teams to resolve technical challenges efficiently. Collaboration with other IT professionals is common, especially when handling escalated issues or implementing new technologies. Time management and clear communication are key, as you may juggle multiple requests from different clients throughout the day.
More about Intelligent Technical Solutions jobs
What cities are hiring for Intelligent Technical Solutions jobs? Cities with the most Intelligent Technical Solutions job openings:
What states have the most Intelligent Technical Solutions jobs? States with the most job openings for Intelligent Technical Solutions jobs include:
What job categories do people searching Intelligent Technical Solutions jobs look for? The top searched job categories for Intelligent Technical Solutions jobs are:
Intelligent Technical Solutions jobs near you
Infographic showing various Intelligent Technical Solutions job openings in the United States as of June 2026, with employment types broken down into 43% Full Time, 7% Part Time, and 50% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $156,348 per year, or $75.2 per hour.
System Administrator I Onsite (Sacramento, CA)

System Administrator I Onsite (Sacramento, CA)

Intelligent Technical Solutions

Sacramento, CA • On-site

$38.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Job description

Job Description

Join Intelligent Technical Solutions, a dynamic and growing company, as our System Administrator. We're looking for a collaborative problem-solver with excellent customer service skills and a detail-oriented mindset. In this role, you'll be pivotal in providing both onsite and remote IT support, ensuring our clients receive top-notch technical assistance. You'll handle a range of tasks, from system updates to hands-on troubleshooting, playing a critical role in maintaining our high standards of IT service.

Job Responsibilities

This role is expected to be able to resolve the following technical issues with little or no assistance:

  • Workstation operating system issues of any kind.
  • Printer issues of any kind.
  • Standard business application (Office, etc.) issues of any kind.
  • Line-of-business application issues for common applications (SAGE ERP, QuickBooks), and for more niche applications with vendor assistance.
  • Server issues of any kind.
  • Basic and intermediate networking issues.
  • Escalation point for technicians

Participate in an on-call rotation to provide after-hours and weekend support for onsite and remote operations.

Job Qualifications
  • Willing to work full-time on-site, either at the company office or client locations as required.
  • Experience with Windows and Mac OS troubleshooting.
  • Experience with Server 2016 through 2025.
  • Experience with VMWare and Hyper V Virtualization.
  • Experience supporting M365 and Azure.
  • Minimum of three years experience in IT Support or a similar role.
  • Basic knowledge of Firewalls, Switches, Network architecture, and troubleshooting.
  • Proficient in supporting MS Office, Adobe, Active Directory, backup software, endpoint cybersecurity, mobile devices, and various business applications.
  • Experience with Managed Service Providers (MSPs) is highly desirable.
  • Active Server Certifications are preferred.
  • Valid driver's license, vehicle insurance, and access to a vehicle for client visits.
Job KPI's
  • Utilization: The percentage of time that you are on the clock and billing time to client tickets
  • CSAT: Scores filled out by clients using the rating system in tickets
  • Quality Score: Assessments performed by the training and quality team.
  • First-touch closed: Each ticket that is completed with only one time entry contributes to this number
Compensation

Pay rate ranges from $30.35/hour up to $38.50/hour and may vary by experience and location.

Benefits
  • Medical Insurance Plan
  • Dental & Vision
  • Life Insurance
  • Disability Coverage
  • Paid Time Off (starts at 15 days per year)
  • Maternity/Paternity Leave
  • Paid US Holiday
  • Retirement Plan
  • Salary Advancement/Loan
  • Health & Wellness Program
  • Company-paid training and certification
  • Supplemental Life Insurance (Employee-paid)
  • Supplemental Health Plans (Employee-paid)

Fraud Alert - Recruitment Scams

Intelligent Technical Solutions (ITS) has been made aware of fraudulent job postings and communications misrepresenting our company. Applicants are advised to exercise caution and apply only through official ITS channels.

  • ITS does not request payment or financial information at any stage of the hiring process.
  • Sensitive personal information (e.g., Social Security numbers) will not be requested prior to a formal offer.
  • We have become aware of fake profiles on LinkedIn, Facebook, and other social media platforms impersonating our employees and falsely claiming to represent our company. Please exercise caution when interacting with these accounts.
  • If you receive suspicious messages or requests, do not engage. Report them to careers@itsasap.com.
  • All verified job openings are posted here: https://www.itsasap.com/job-openings
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