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Intelligent Technical Solutions Jobs (NOW HIRING)

World Wide Technology

FIT Technical Solutions Architect

$124K - $155K/yr

... scale intelligent AI, digital, cybersecurity, cloud and infrastructure solutions. Through its ... Industry technical certifications * Presentation skills to deliver to customers, partners, and ...

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Intelligent Technical Solutions information

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$30K

$156.3K

$206K

How much do intelligent technical solutions jobs pay per year?

As of Aug 16, 2026, the average yearly pay for intelligent technical solutions in the United States is $156,348.00, according to ZipRecruiter salary data. Most workers in this role earn between $116,000.00 and $205,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT solutions specialist at intelligent technical solutions?

To thrive as an IT Solutions Specialist, you need a solid background in information technology, network administration, and troubleshooting, often supported by relevant degrees or certifications like CompTIA A+, Network+, or Microsoft certifications. Familiarity with tools such as remote monitoring and management (RMM) platforms, ticketing systems, and cybersecurity solutions is essential. Strong communication, problem-solving abilities, and customer service skills help professionals excel in this client-facing, solution-driven environment. These skills ensure timely resolution of technical issues, efficient service delivery, and overall client satisfaction.

What is the difference between Intelligent Technical Solutions vs Network Technician?

AspectIntelligent Technical SolutionsNetwork Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentIT service providers, managed service providers, corporate IT teamsNetwork installation, maintenance, troubleshooting in various organizations
Industry UsageIT solutions, tech support, consultingNetworking, telecommunications, infrastructure

Intelligent Technical Solutions and Network Technicians both work within the IT industry, often requiring similar certifications like CompTIA Network+ and hands-on network experience. However, Intelligent Technical Solutions typically offers broader IT support and managed services, while Network Technicians focus specifically on network infrastructure and hardware. Understanding these differences helps employers and job seekers identify the right role based on skills and career goals.

What is intelligent technical solutions?

Intelligent Technical Solutions (ITS) is a managed IT services provider that offers technology solutions for businesses. Their services typically include IT support, cybersecurity, cloud computing, and network management. ITS helps companies optimize their IT infrastructure, enhance security, and ensure reliable technology performance, allowing businesses to focus on their core operations. They often tailor solutions to meet the specific needs of small and medium-sized businesses across various industries.

What does a typical day look like for an IT support specialist at intelligent technical solutions?

As an IT support specialist at Intelligent Technical Solutions, your day typically involves responding to client support tickets, troubleshooting hardware and software issues, and performing routine system maintenance. You’ll work closely with both remote clients and on-site teams to resolve technical challenges efficiently. Collaboration with other IT professionals is common, especially when handling escalated issues or implementing new technologies. Time management and clear communication are key, as you may juggle multiple requests from different clients throughout the day.
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Intelligent Technical Solutions jobs near you
Infographic showing various Intelligent Technical Solutions job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, 9% Part Time, and 7% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $156,348 per year, or $75.2 per hour.

Technical Solutions Consultant (Solutions Engineer - ITS) (Dallas)

Wavetronix

Dallas, TX • On-site

Full-time

Re-posted 12 days ago

Job description

Technical Solutions Consultant (Solutions Engineer - ITS) (Dallas)

Although this position is posted as Technical Solutions Consultant (Solutions Engineer - ITS), this position internally will be classified as Applications Specialist and will fulfill the duties below.

Wavetronix is looking for a Technical Solutions Consultant (Solutions Engineer - ITS) who is eager to help solve customer technical problems and professionally walk them through the installation, training, and support of new and existing products. Along with travel the role will be full time onsite in our Dallas, TX office.

Preferred qualifications
  • 3+ years field trouble shooting (networking, troubleshooting, installation) or technical sales
  • Self starter
  • Ability to execute presentations to large groups
  • Ability to travel 50% or more in month
What Success Looks Like

A successful Technical Solutions Consultant (Solutions Engineer - ITS) will:

  • Exhibit Wavetronix core values:
  • People First: demonstrates professional behavior, is a stabilizing team influence, and builds the team upward.
  • Growth Mindset: works to constantly improve processes and improve personally.
  • Innovation Driven: has ability to solve problems.

Master installation and configuration of Wavetronix core products

Demonstrate and troubleshoot Wavetronix products

Build positive relationships with customers

Be selfmotivated and enjoy working on and with teams

Have clear written and verbal communication skills

Be intrinsically motivated and enjoy working with the customer

Able to work flexible shifts and to adapt workflow to changing project schedules

Have previous field service experience in traffic signal/ITS cabinets (at least 5 years)

Provide technical training (typically up to 10 people) on products as needed either in the field or in office

Have the ability to give technical presentations

Review plans and design Wavetronix products into projects

Conduct technical site surveys

Provide service and customer support both in the field and over the phone

Help manage all on site installation/configuration of products

Diagnose errors or technical problems and determine proper solutions

Document processes and produce timely and detailed trip reports

Cooperate with the team and share information across the organization

Comprehend customer requirements and make appropriate recommendations

Keep track of current projects and support cases in CRM

Have a basic understanding of networking

Be excited about personal development and eager to engage in development training

Travel as required within and between territories.

Technical degree (EE, EET) or certifications in ITS/traffic industry preferred

Milestones

3 Month Milestones

Understand company core values, strategies, and initiatives

Demonstrate functional knowledge to troubleshoot, test, repair, and service Wavetronix technical equipment

Able to effectively use mobile tools and applications

Have a positive relationship with Wavetronix customers

Able to understand and effectively communicate technical procedures and processes to customer

Comprehend customer requirements and make appropriate recommendations to the client

Effectively communicate and cooperate with Technical Services and share information across the organization

6 Month Milestones

Master installation and configuration of Wavetronix products

Demonstrate the ability to troubleshoot, test, repair, and service technical equipment

Demonstrate functional knowledge of Wavetronix noncore product line

12 Month Milestones

Ability to install, configure, troubleshoot, and demonstrate all Wavetronix products

Learn intersection and controller cabinet basic operation

Perform at least 5 solo technical customer visits

About Wavetronix

Wavetronix is the leader in Radar in the Intelligent Traffic Industry. Our best Applications Specialists can work with all kinds of people, from roadside technicians to city planners and engineers. Candidates must be able to communicate effectively via email, phone and in person. Candidates should be willing to get their hands dirty and solve the customer's problem, document the problem, and teach others how they solved that problem. About Wavetronix:

Wavetronix' purposeis to enable rewarding careers and foster personal development. Today, we meet that purpose by creating innovative technologies that make the world's roads safer and more efficient. Our core values include putting people first and embracing a growth mindset. We lead with insight and innovation; seek out, embrace, and solve difficult challenges; and strive to change the way our customers approach their problems. As a result, we have enjoyed strong growth over the last 25+ years. We continue to invest in long-term growth, creating even more opportunities.

If you share our values and have the education and experience to help us create the most talented work force in the traffic industry, we encourage you to apply.

Wavetronix is an affirmative action equal opportunity employer.
Internal ID: 25-1002-BT2

Employment Type: FULL_TIME

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