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Intelligent Technical Solutions Jobs (NOW HIRING)

ManTech International

Technical Solutions Director

$139K - $250K/yr

The Technical Solutions Director will primarily focus on the development of technical solutions and ... Mission and Enterprise IT, Intelligent Systems Engineering, Digital Engineering, Model Based ...

Elation Health

Technical Solutions Engineer

$85K/yr

... intelligent automation where appropriate. * Advise on and, when needed, create complex queries ... document technical solutions more efficiently. * Ability to communicate complex technical ...

Elation Health

OR

$85K/yr

... intelligent automation where appropriate. * Advise on and, when needed, create complex queries ... document technical solutions more efficiently. * Ability to communicate complex technical ...

VTS

Senior Technical Solutions Consultant

New York, NY · On-site

As a Senior Technical Solutions Consultant , you will be the principal technical liaison between ... ABOUT VTS VTS is the only AI-driven technology platform enabling intelligent real estate by ...

Stripe

Accounting Technical Solutions Lead

Seattle, WA · On-site

You'll leverage your accounting, artificial intelligence (AI), and technical expertise to build intelligent solutions that enhance Stripe's accounting capabilities. You'll develop AI-powered tools ...

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Intelligent Technical Solutions information

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$30K

$156.3K

$206K

How much do intelligent technical solutions jobs pay per year?

As of Jun 14, 2026, the average yearly pay for intelligent technical solutions in the United States is $156,348.00, according to ZipRecruiter salary data. Most workers in this role earn between $116,000.00 and $205,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Solutions Specialist at Intelligent Technical Solutions, and why are they important?

To thrive as an IT Solutions Specialist, you need a solid background in information technology, network administration, and troubleshooting, often supported by relevant degrees or certifications like CompTIA A+, Network+, or Microsoft certifications. Familiarity with tools such as remote monitoring and management (RMM) platforms, ticketing systems, and cybersecurity solutions is essential. Strong communication, problem-solving abilities, and customer service skills help professionals excel in this client-facing, solution-driven environment. These skills ensure timely resolution of technical issues, efficient service delivery, and overall client satisfaction.

What is the difference between Intelligent Technical Solutions vs Network Technician?

AspectIntelligent Technical SolutionsNetwork Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentIT service providers, managed service providers, corporate IT teamsNetwork installation, maintenance, troubleshooting in various organizations
Industry UsageIT solutions, tech support, consultingNetworking, telecommunications, infrastructure

Intelligent Technical Solutions and Network Technicians both work within the IT industry, often requiring similar certifications like CompTIA Network+ and hands-on network experience. However, Intelligent Technical Solutions typically offers broader IT support and managed services, while Network Technicians focus specifically on network infrastructure and hardware. Understanding these differences helps employers and job seekers identify the right role based on skills and career goals.

What are Intelligent Technical Solutions?

Intelligent Technical Solutions (ITS) is a managed IT services provider that offers technology solutions for businesses. Their services typically include IT support, cybersecurity, cloud computing, and network management. ITS helps companies optimize their IT infrastructure, enhance security, and ensure reliable technology performance, allowing businesses to focus on their core operations. They often tailor solutions to meet the specific needs of small and medium-sized businesses across various industries.

What does a typical day look like for an IT support specialist at Intelligent Technical Solutions?

As an IT support specialist at Intelligent Technical Solutions, your day typically involves responding to client support tickets, troubleshooting hardware and software issues, and performing routine system maintenance. You’ll work closely with both remote clients and on-site teams to resolve technical challenges efficiently. Collaboration with other IT professionals is common, especially when handling escalated issues or implementing new technologies. Time management and clear communication are key, as you may juggle multiple requests from different clients throughout the day.
More about Intelligent Technical Solutions jobs
What cities are hiring for Intelligent Technical Solutions jobs? Cities with the most Intelligent Technical Solutions job openings:
What states have the most Intelligent Technical Solutions jobs? States with the most job openings for Intelligent Technical Solutions jobs include:
What job categories do people searching Intelligent Technical Solutions jobs look for? The top searched job categories for Intelligent Technical Solutions jobs are:
Intelligent Technical Solutions jobs near you
Infographic showing various Intelligent Technical Solutions job openings in the United States as of June 2026, with employment types broken down into 43% Full Time, 7% Part Time, and 50% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $156,348 per year, or $75.2 per hour.
Technician II Onsite (Philadelphia, PA)

Technician II Onsite (Philadelphia, PA)

Intelligent Technical Solutions

Philadelphia, PA

$33.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Job description

Job Description

Join Intelligent Technical Solutions, a dynamic and growing company, as our Technician II. We're looking for a collaborative problem-solver with excellent customer service skills and a detail-oriented mindset. In this role, you'll be pivotal in providing both onsite and remote IT support, ensuring our clients receive top-notch technical assistance. You'll handle a range of tasks, from system updates to hands-on troubleshooting, playing a critical role in maintaining our high standards of IT service.

Job Responsibilities

This role is expected to be able to resolve the following technical issues with little or no assistance:

  • Workstation operating system issues of any kind.
  • Printer issues of any kind.
  • Standard business application (Office, etc.) issues of any kind.
  • Line-of-business application issues for common applications (SAGE ERP, QuickBooks), and for more niche applications with vendor assistance.
  • Basic server issues.
  • Basic networking issues.
  • Answer incoming Quick Fix calls from clients.

Participate in an on-call rotation to provide after-hours and weekend support for onsite and remote operations.

Job Qualifications
  • Willing to work full-time on-site, either at the company office or client locations as required.
  • Experience with Windows and Mac OS troubleshooting.
  • Minimum two years in Helpdesk support or a similar role.
  • Skilled in application troubleshooting, PC deployments/imaging, and user profile management.
  • Basic knowledge of Firewalls, Switches, Network architecture, and troubleshooting.
  • Proficient in supporting Office 365, MS Office, Adobe, Active Directory, backup software, endpoint cybersecurity, mobile devices, and various business applications.
  • Experience with Managed Service Providers (MSPs) is highly desirable.
  • Active IT Certifications are preferred.
  • Valid driver's license, vehicle insurance, and access to a vehicle for client visits.
Job KPI's
  • CSAT: Scores filled out by clients using the rating system in tickets.
  • Quality Score: Assessments performed by the training and quality team.
  • Utilization: Hours entered into tickets in the ticketing system.
  • Hours / Ticket: Average number of hours entered per service ticket.  
  • First-touch closed: Tickets completed with one time entry.
Compensation

Pay rates start at $25.30/hour up to $33.50/hour and vary by experience and location.

Benefits
  • Medical Insurance Plan
  • Dental & Vision
  • Life Insurance
  • Disability Coverage
  • Paid Time Off (starts at 15 days per year)
  • Maternity/Paternity Leave
  • Paid US Holiday
  • Retirement Plan
  • Salary Advancement/Loan
  • Health & Wellness Program
  • Company-paid training and certification
  • Supplemental Life Insurance (Employee-paid)
  • Supplemental Health Plans (Employee-paid)
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