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Intelligent Technical Solutions Jobs in Delaware

Bancorp Bank

$150 - $200/hr

Across Fintech Solutions, Institutional Banking, Commercial Lending and Real Estate Bridge Lending ... by translating complex technical concepts into practical business value, controls, and ...

Corporation Service Company

Tech Lead

Wilmington, DE · On-site

Provide technical leadership and architectural guidance across modern web applications, cloud ... intelligent workflows, or agentic solutions. * Strong understanding of Large Language Models (LLMs ...

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All JobsIntelligent Technical Solutions JobsIntelligent Technical Solutions Jobs in Delaware

Intelligent Technical Solutions information

See Delaware salary details

$30K

$156.5K

$206.2K

How much do intelligent technical solutions jobs pay per year?

As of Aug 8, 2026, the average yearly pay for intelligent technical solutions in Delaware is $156,483.00, according to ZipRecruiter salary data. Most workers in this role earn between $116,100.00 and $205,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT solutions specialist at intelligent technical solutions?

To thrive as an IT Solutions Specialist, you need a solid background in information technology, network administration, and troubleshooting, often supported by relevant degrees or certifications like CompTIA A+, Network+, or Microsoft certifications. Familiarity with tools such as remote monitoring and management (RMM) platforms, ticketing systems, and cybersecurity solutions is essential. Strong communication, problem-solving abilities, and customer service skills help professionals excel in this client-facing, solution-driven environment. These skills ensure timely resolution of technical issues, efficient service delivery, and overall client satisfaction.

What is the difference between Intelligent Technical Solutions vs Network Technician?

AspectIntelligent Technical SolutionsNetwork Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentIT service providers, managed service providers, corporate IT teamsNetwork installation, maintenance, troubleshooting in various organizations
Industry UsageIT solutions, tech support, consultingNetworking, telecommunications, infrastructure

Intelligent Technical Solutions and Network Technicians both work within the IT industry, often requiring similar certifications like CompTIA Network+ and hands-on network experience. However, Intelligent Technical Solutions typically offers broader IT support and managed services, while Network Technicians focus specifically on network infrastructure and hardware. Understanding these differences helps employers and job seekers identify the right role based on skills and career goals.

What is intelligent technical solutions?

Intelligent Technical Solutions (ITS) is a managed IT services provider that offers technology solutions for businesses. Their services typically include IT support, cybersecurity, cloud computing, and network management. ITS helps companies optimize their IT infrastructure, enhance security, and ensure reliable technology performance, allowing businesses to focus on their core operations. They often tailor solutions to meet the specific needs of small and medium-sized businesses across various industries.

What does a typical day look like for an IT support specialist at intelligent technical solutions?

As an IT support specialist at Intelligent Technical Solutions, your day typically involves responding to client support tickets, troubleshooting hardware and software issues, and performing routine system maintenance. You’ll work closely with both remote clients and on-site teams to resolve technical challenges efficiently. Collaboration with other IT professionals is common, especially when handling escalated issues or implementing new technologies. Time management and clear communication are key, as you may juggle multiple requests from different clients throughout the day.
What are popular job titles related to Intelligent Technical Solutions jobs in Delaware? For Intelligent Technical Solutions jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Intelligent Technical Solutions jobs in Delaware look for? The top searched job categories for Intelligent Technical Solutions jobs in Delaware are:
Intelligent Technical Solutions jobs near you
Infographic showing various Intelligent Technical Solutions job openings in Delaware as of August 2026, with employment types broken down into 83% Full Time, 11% Part Time, and 6% Contract. Highlights an 81% Physical, 3% Hybrid, and 16% Remote job distribution, with an average salary of $156,483 per year, or $75.2 per hour.

Director AI Strategy & Intelligent Automation

Bancorp Bank, The

Wilmington, DE • On-site

Full-time

Re-posted 9 days ago

Job description

Position Summary
At The Bancorp, we've spent more than 25 years driving innovation in the financial services industry. As one of the first banks to embrace fintech, we combine technology, expertise and a forward-looking approach to deliver creative, real-world solutions. We work side by side with our partners to help them grow and innovate with confidence. Across Fintech Solutions, Institutional Banking, Commercial Lending and Real Estate Bridge Lending, we provide the people, processes, technology and banking capabilities that turn bold ideas into outcomes.
Join a team that brings urgency and rigor to every challenge and plays a direct role in driving growth for our clients and the communities we serve.
The Director AI Strategy & Intelligent Automation role is responsible for establishing and leading the enterprise strategy, roadmap, governance, and delivery of AI-enabled automation capabilities across The Bancorp. This role advances the organization from task-based automation to intelligent, predictive, and decision-driven operating models by applying artificial intelligence, machine learning, natural language processing, document intelligence, generative AI, agentic workflows, and data-driven decision making to high-value business processes.
This position serves as the enterprise leader and executive sponsor for AI within the Automation program, ensuring that solutions are scalable, secure, measurable, compliant, and aligned with enterprise architecture, model risk management, data governance, information security, vendor risk, and regulatory expectations. The role operates across business, technology, operations, risk, compliance, legal, and data functions, requiring strong executive influence, strategic planning, portfolio leadership, change management, and the ability to translate emerging AI capabilities into practical business outcomes within a regulated banking environment.
Key Responsibilities
  • Owns the enterprise AI and intelligent automation strategy, roadmap, and operating model in alignment with business priorities, risk appetite, regulatory expectations, and enterprise transformation objectives.
  • Leads prioritization of AI-enabled automation opportunities through intake governance, feasibility assessment, business case development, funding alignment, benefits estimation, and executive decision-making forums.
  • Provides executive leadership for the design, architecture, and delivery of enterprise AI solutions that integrate machine learning, NLP, document intelligence, cognitive services, generative AI, and decisioning capabilities into business workflows.
  • Oversees a portfolio of intelligent automation use cases, including alert triage, document intelligence, predictive exception handling, decision support, knowledge assistants, workflow orchestration, and agentic AI-enabled process improvement.
  • Partners cross-functionally with Technology, Data Science, Operations, Risk, Compliance, Legal, Information Security, Financial Crimes, and business leaders to operationalize AI solutions in production environments.
  • Establishes enterprise standards, reusable frameworks, controls, and best practices for AI model integration, orchestration with RPA platforms, cloud-based AI services, APIs, LLM-enabled capabilities, and scalable automation delivery.
  • Ensures AI solutions meet responsible AI, model risk management, data governance, privacy, cybersecurity, auditability, third-party risk, and regulatory compliance requirements.
  • Evaluates, selects, and governs AI technologies, automation platforms, implementation partners, and vendors in accordance with enterprise architecture, procurement, legal, risk, and compliance standards.
  • Defines performance metrics, value realization methods, and executive reporting to measure productivity improvement, risk reduction, cycle-time improvement, cost optimization, quality enhancement, and adoption of AI-enabled solutions.
  • Builds, develops, and leads a high-performing AI and automation capability, providing direction, mentorship, talent development, and accountability for delivery quality and organizational readiness.
  • Advances AI literacy, adoption, and change management across the enterprise by translating complex technical concepts into practical business value, controls, and implementation plans.
  • Represents the Automation program in governance forums, executive updates, audit or regulatory reviews, vendor assessments, strategic planning activities, and cross-functional decision-making forums, as needed.
  • Performs other duties as assigned.

Qualification Requirements
  • Bachelor's degree in Computer Science, Data Science, Engineering, Business, Information Systems, or related field, or equivalent experience.
  • 12+ years of experience in AI, intelligent automation, technology strategy, digital transformation, data science, advanced analytics, or related enterprise technology functions.
  • 5+ years of leadership experience managing cross-functional teams, enterprise technology portfolios, transformation programs, or AI/automation delivery capabilities.
  • Demonstrated experience defining enterprise strategy, governance, roadmaps, operating models, and measurable outcomes for AI, automation, analytics, or technology-enabled transformation initiatives.
  • Proven ability to influence senior executives and lead complex initiatives across business, technology, data, risk, compliance, legal, information security, and operations stakeholders.
  • Strong understanding of AI/ML, generative AI, NLP, intelligent automation, workflow orchestration, cloud-based AI services, data governance, model risk management, and regulatory considerations within financial services.
  • Advanced degree, such as a Master's degree or PhD, in AI, Data Science, Computer Science, Engineering, Business, or related discipline, preferred.
  • Experience building, leading, or scaling an enterprise AI, intelligent automation, digital transformation, innovation, or AI Center of Excellence capability, preferred.
  • Experience operating within banking, sponsor banking, fintech, payments, lending, financial crimes, compliance, or other regulated financial services environments, preferred.
  • Familiarity with platforms and technologies such as UiPath, Python, Azure AI/OpenAI, cloud AI services, APIs, RAG, LLMOps, MLOps, document intelligence, predictive modeling, and agentic AI workflows, preferred.
  • Experience establishing responsible AI governance, model lifecycle management, risk controls, production monitoring, auditability, and human-in-the-loop oversight for AI-enabled processes, preferred.
  • Experience evaluating AI vendors, automation platforms, implementation partners, third-party risk considerations, commercial models, and enterprise technology investment decisions, preferred.
  • Exceptional executive communication, stakeholder engagement, facilitation, and presentation skills with the ability to translate technical capabilities into business impact, preferred.
  • Demonstrated ability to drive change management, adoption, training, and organizational readiness for AI-enabled transformation in evolving program structures, preferred.
  • Strong business judgment, strategic thinking, and execution discipline with the ability to balance innovation, operational value, risk management, compliance, and enterprise scalability, preferred.

Additional Information
This job will be open and accepting applications for a minimum of five days from the date it was posted.
Working at The Bancorp Bank, N.A. and Benefits Information: https://thebancorp.com/company/join-our-team/
Company Culture & Background Screening
Company Culture at The Bancorp Bank: https://www.thebancorp.com/company/company-culture/
The Bancorp Bank, N.A. is an EQUAL OPPORTUNITY EMPLOYER and will not discriminate on the basis of race, color, religion, gender, gender identity, sexual orientation, pregnancy, citizenship, national origin, age, disability, genetic information, veteran status or other protected category with respect to recruitment, hiring, training, promotion, and other terms and conditions of employment.
Employment with The Bancorp Bank, N.A. includes successfully passing a background check including credit, criminal, education, employment, OFAC, and social media background history.
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