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Google Support Engineer Jobs (NOW HIRING)

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Level 1 Support Engineer

Denver, CO · On-site

... Google Workspace (formerly G Suite) and Microsoft Office / Microsoft 365 applications • Support email platforms such as Google Workspace Gmail and Microsoft Exchange • Troubleshoot printers ...

ASSA ABLOY

Technical Support Engineer

Austin, TX

An Amazing Career Opportunity for a Technical Support Engineer!! Location: Austin, Texas Job ID ... Google Cloud Platform) is required. * Familiarity with authentication protocols or technologies ...

Cognition

AI Support Engineer

New York, NY · On-site

... Modal, Google DeepMind, and Nuro. Building Devin is just the first step-our hardest challenges ... As an AI Support Engineer, you will be responsible for resolving complex technical issues for ...

Assa Abloy

Technical Support Engineer

Austin, TX · On-site

An Amazing Career Opportunity for a Technical Support Engineer!! Location: Austin, Texas Job ID ... Google Cloud Platform) is required. * Familiarity with authentication protocols or technologies ...

MANTECH

Cloud Support Engineer Nights

Tysons, VA · On-site

$56 - $74.75/hr

The Cloud Support Engineer will support hybrid cloud infrastructure operations by providing ... AWS Solutions Architect Associate, Azure Administrator, Google Cloud Engineer, Cisco CCNA, CompTIA ...

MANTECH

Cloud Support Engineer Nights

Tysons, VA · On-site

$56 - $74.75/hr

The Cloud Support Engineer will support hybrid cloud infrastructure operations by providing ... AWS Solutions Architect Associate, Azure Administrator, Google Cloud Engineer, Cisco CCNA, CompTIA ...

MANTECH

Cloud Support Engineer Nights

Tysons, VA · Hybrid

$56 - $74.75/hr

The Cloud Support Engineer will support hybrid cloud infrastructure operations by providing ... AWS Solutions Architect Associate, Azure Administrator, Google Cloud Engineer, Cisco CCNA, CompTIA ...

Mondo

IT Support Engineer

Somerville, MA · Hybrid

$41 - $44/hr

Job Title: IT Support Engineer Location-Type: Hybrid (Somerville, MA - 3 Days Onsite) Start Date Is ... Manage daily IT operations across Windows, Linux, Google Workspace, and Okta environments * Provide ...

Mondo

IT Support Engineer

Somerville, MA · On-site

$41 - $44/hr

Job Title: IT Support Engineer Location-Type: Hybrid (Somerville, MA - 3 Days Onsite) Start Date Is ... Manage daily IT operations across Windows, Linux, Google Workspace, and Okta environments * Provide ...

SAIC

Deskside support Engineer

Salem, OR

Experience supporting Active Directory, MS Office Suite, Google Workspace for Enterprise, Bomgar, VPN, SCCM, VTC, Zoom needed. Escalates complex problems to upper-level deskside engineers. Must have ...

Wiz, Inc.

Solutions Support Engineer - West

$108K - $148K/yr

Not to mention, we're now powered by Google, meaning we offer our customers an AI-powered platform ... SUMMARY As a Solutions Support Engineer, you will be a part of a global team responsible for ...

Logitech

The Senior Customer Support Engineer will focus mainly on Logitech's Paid Services support for ... Excellent working knowledge of video conferencing applications such as Zoom, MS Teams and Google ...

Logitech

Senior Customer Support Engineer

Concord, NC · Hybrid

The Senior Customer Support Engineer will focus mainly on Logitech's Paid Services support for ... Excellent working knowledge of video conferencing applications such as Zoom, MS Teams and Google ...

Wiz, Inc.

Solutions Support Engineer - East

$108K - $148K/yr

Not to mention, we're now powered by Google, meaning we offer our customers an AI-powered platform ... SUMMARY As a Solutions Support Engineer, you will be a part of a global team responsible for ...

SAIC

Deskside support Engineer

Salem, OR · On-site

Experience supporting Active Directory, MS Office Suite, Google Workspace for Enterprise, Bomgar, VPN, SCCM, VTC, Zoom needed. Escalates complex problems to upper-level deskside engineers. Must have ...

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All JobsGoogle Support Engineer Jobs

Google Support Engineer information

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How much do google support engineer jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for google support engineer in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.

What is the difference between Google Support Engineer vs Technical Support Specialist?

AspectGoogle Support EngineerTechnical Support Specialist
Required CredentialsBachelor's degree in Computer Science or related field; technical certificationsHigh school diploma or equivalent; technical certifications preferred
Work EnvironmentCorporate offices, remote support for Google productsCall centers, IT departments, or remote support roles
Employer & Industry UsagePrimarily in tech companies, especially GoogleVarious industries including tech, telecom, and retail
Common Search & Comparison IntentUnderstanding roles, responsibilities, and qualificationsJob requirements and career path options

The Google Support Engineer typically requires a technical degree and certifications, working mainly in corporate or remote environments supporting Google products. In contrast, a Technical Support Specialist may have a broader industry presence with varied educational backgrounds, often working in call centers or IT support roles. Both roles involve troubleshooting and customer support but differ in scope, environment, and specialization.

What are some common challenges faced by Google Support Engineers and how can they be navigated?

Google Support Engineers often encounter complex, high-priority technical issues from a diverse set of clients, which requires strong troubleshooting skills and the ability to quickly adapt to new technologies. Balancing multiple cases while maintaining clear, effective communication with both customers and internal engineering teams can be demanding. To navigate these challenges, it's important to prioritize tasks efficiently, leverage internal documentation and peer collaboration, and continuously update your knowledge of Google's rapidly evolving products and services.

What does a Google Support Engineer do?

A Google Support Engineer is responsible for helping users and clients resolve technical issues related to Google products and services. They diagnose problems, provide troubleshooting guidance, and may work directly with customers or internal teams to ensure technical issues are resolved efficiently. Their role often involves documenting solutions, collaborating with other engineers, and staying current with new Google technologies and updates. Excellent communication and problem-solving skills are essential for this position.

What are the key skills and qualifications needed to thrive as a Google Support Engineer, and why are they important?

To thrive as a Google Support Engineer, you should have a solid understanding of computer science fundamentals, troubleshooting methodologies, and networking, often backed by a relevant degree or equivalent experience. Familiarity with Google Cloud Platform (GCP), Linux/Unix systems, scripting languages, and relevant certifications like Google Cloud Professional Support Engineer is highly beneficial. Outstanding problem-solving abilities, clear communication, and a customer-focused mindset distinguish top performers in this role. These skills ensure effective issue resolution, high customer satisfaction, and seamless support for complex technical environments.
More about Google Support Engineer jobs
What cities are hiring for Google Support Engineer jobs? Cities with the most Google Support Engineer job openings:
What states have the most Google Support Engineer jobs? States with the most job openings for Google Support Engineer jobs include:
What job categories do people searching Google Support Engineer jobs look for? The top searched job categories for Google Support Engineer jobs are:
Google Support Engineer jobs near you
Infographic showing various Google Support Engineer job openings in the United States as of July 2026, with employment types broken down into 2% Locum Tenens, 93% Full Time, 2% Part Time, and 3% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $82,930 per year, or $39.9 per hour.

Technical Support Engineer

Blacksmith Software Inc

New York, NY • On-site

$160K - $180K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago

Job description

About Blacksmith
  • We started by building infrastructure to run CI workloads really fast. Our first product helps companies run GitHub Actions substantially faster and cheaper by owning and operating our own global fleet of bare-metal machines rather than renting generic cloud VMs.
  • Today, we orchestrate tens of millions of Firecracker VMs each month, running CI for 3,000+ companies and hit ~$10M in ARR in less than 2 years. We've more than tripled revenue since the start of 2026.
  • We operate thousands of bare-metal machines across multiple regions, regularly schedule 100k+ vCPUs concurrently, and run a petabyte-scale Ceph cluster that we manage ourselves.
  • We've raised $13.5M across Seed and Series A, led by Google Ventures (GV), and we're intentionally building a small, but exceptional team.
  • Blacksmith was founded by a team with deep systems and scaling experience, including building search/ads infrastructure at Faire, and operating large distributed systems at Cockroach Labs. Our GTM is led by Jon Boyer, formerly Head of Sales at Zapier.
  • We're now extending the same CI infrastructure into a broader platform: running agent sandboxes at scale and building our own background coding agent on top of it.

What you'll be working on
  • You will work with Blacksmith customers and the pre-sales team to assist with the diagnosis and resolution of complex technical issues.
  • Develop a deep technical understanding of the Blacksmith product & technologies.
  • Identify trends / patterns in customer issues and suggest ways we can improve our product. Provide that feedback loop from the customers to our internal teams.
  • Reproduce technical issues and work with the engineering team to resolve them.
  • Develop tools, processes & automations for diagnosing issues and optimizing the service for performance.
  • Collaborate cross-functionally to create the best possible product experience for our customers.
  • Build out the foundations for Technical Support Engineering best practice, with a view to building out a team in the future.

You're a good fit if you
  • Have experience as an early Technical Support Engineer at a growth-stage business.
  • Supporting customers on a highly technical product.
  • Ideally you've worked with large scale distributed systems.
  • Experience in setting up AI/agent native workflows.
  • Comfortable with Claude skills, MCP+CLI based tooling, and have created some AI native leverage in your current/previous roles.
  • Can build robust, scalable processes, with an eye for aggressively automating manual tasks to create leverage for the broader support team.
  • Always take a customer first approach - you'll go above and beyond to resolve an issue for the customer.
  • Enjoy working cross functionally and want to be a key voice of the customer internally.

Compensation and benefits
  • Medical, Vision, and Dental insurance.
  • Competitive base + equity.
  • 401k match.
  • Unlimited PTO.
  • Annual offsite.
  • Early-exercise stock options
  • 12 weeks fully paid parental leave (US)

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