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Google Support Engineer Jobs (NOW HIRING)

WellSky

Support Engineer - Operations

Overland Park, KS · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Support Engineer is responsible for leveraging a variety of tools to troubleshoot and resolve ... Configure, troubleshoot, and maintain the Google Suite of Cloud and Gemini products, such as CX ...

WellSky

Support Engineer - Operations

Overland Park, KS · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Support Engineer is responsible for leveraging a variety of tools to troubleshoot and resolve ... Configure, troubleshoot, and maintain the Google Suite of Cloud and Gemini products, such as CX ...

Socket.dev

Developer Relations Engineer, AI

Manhattan, NY · On-site

$138 - $197/hr

An ardent advocate for these developers, you represent their voice internally to our Product Managers and serve as their Google support in application development and technology implementation. It ...

New

Mondo

IT Support Engineer

San Francisco, CA · On-site

$55 - $65/hr

  • Medical

  • Dental

  • Vision

  • Retirement

... Google Workspace using least-privilege principles Own conference room A/V hardware, video ... to senior engineering support as needed Minimum Requirements: 3-5 years of IT support or ...

StarTree

Technical Support Engineer

OR · On-site +1

As a Technical Support Engineer, you will become a critical interface between customers and ... Amazon AWS, Google Cloud, or Microsoft Azure. * Bonus points: Certification in Solutions ...

SAIC

Deskside Support Engineer

Sacramento, CA

$40K - $80K/yr

Experience supporting Active Directory, MS Office Suite, Google Workspace for Enterprise, Bomgar, VPN, SCCM, VTC, Zoom needed. Escalates complex problems to upper-level deskside engineers. Must have ...

SAIC

Deskside Support Engineer

Sacramento, CA · On-site

$40K - $80K/yr

Experience supporting Active Directory, MS Office Suite, Google Workspace for Enterprise, Bomgar, VPN, SCCM, VTC, Zoom needed. Escalates complex problems to upper-level deskside engineers. Must have ...

SAIC

Deskside Support Engineer

Sacramento, CA · On-site

$40K - $80K/yr

Experience supporting Active Directory, MS Office Suite, Google Workspace for Enterprise, Bomgar, VPN, SCCM, VTC, Zoom needed. Escalates complex problems to upper-level deskside engineers. Must have ...

StarTree

Technical Support Engineer

As a Technical Support Engineer, you will become a critical interface between customers and ... Amazon AWS, Google Cloud, or Microsoft Azure. * Bonus points: Certification in Solutions ...

Blacksmith Software Inc

Technical Support Engineer

New York, NY · On-site

$160K - $180K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We've raised $13.5M across Seed and Series A, led by Google Ventures (GV), and we're intentionally ... Build out the foundations for Technical Support Engineering best practice, with a view to building ...

Factory

Technical Support Engineer

San Francisco, CA · On-site

Factory is bringing autonomy to software engineering, and they are seeking a Technical Support ... or Google Cloud. • Excellent written and verbal communication skills. • A genuine desire to ...

Nantmedia

Application Support Engineer

El Segundo, CA · On-site

$95K - $110K/yr

The Application Support Engineer is responsible for supporting, configuring, maintaining, and ... or Google Cloud Platform. * Understanding of application security, authentication, user ...

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Google Support Engineer information

See salary details

$16

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$68

How much do google support engineer jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for google support engineer in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.

What does a Google Support Engineer do?

A Google Support Engineer is responsible for helping users and clients resolve technical issues related to Google products and services. They diagnose problems, provide troubleshooting guidance, and may work directly with customers or internal teams to ensure technical issues are resolved efficiently. Their role often involves documenting solutions, collaborating with other engineers, and staying current with new Google technologies and updates. Excellent communication and problem-solving skills are essential for this position.

What are the key skills and qualifications needed to thrive as a Google Support Engineer?

To thrive as a Google Support Engineer, you should have a solid understanding of computer science fundamentals, troubleshooting methodologies, and networking, often backed by a relevant degree or equivalent experience. Familiarity with Google Cloud Platform (GCP), Linux/Unix systems, scripting languages, and relevant certifications like Google Cloud Professional Support Engineer is highly beneficial. Outstanding problem-solving abilities, clear communication, and a customer-focused mindset distinguish top performers in this role. These skills ensure effective issue resolution, high customer satisfaction, and seamless support for complex technical environments.

What are some common challenges faced by Google Support Engineers and how can they be navigated?

Google Support Engineers often encounter complex, high-priority technical issues from a diverse set of clients, which requires strong troubleshooting skills and the ability to quickly adapt to new technologies. Balancing multiple cases while maintaining clear, effective communication with both customers and internal engineering teams can be demanding. To navigate these challenges, it's important to prioritize tasks efficiently, leverage internal documentation and peer collaboration, and continuously update your knowledge of Google's rapidly evolving products and services.

What is the difference between Google Support Engineer vs Technical Support Specialist?

AspectGoogle Support EngineerTechnical Support Specialist
Required CredentialsBachelor's degree in Computer Science or related field; technical certificationsHigh school diploma or equivalent; technical certifications preferred
Work EnvironmentCorporate offices, remote support for Google productsCall centers, IT departments, or remote support roles
Employer & Industry UsagePrimarily in tech companies, especially GoogleVarious industries including tech, telecom, and retail
Common Search & Comparison IntentUnderstanding roles, responsibilities, and qualificationsJob requirements and career path options

The Google Support Engineer typically requires a technical degree and certifications, working mainly in corporate or remote environments supporting Google products. In contrast, a Technical Support Specialist may have a broader industry presence with varied educational backgrounds, often working in call centers or IT support roles. Both roles involve troubleshooting and customer support but differ in scope, environment, and specialization.

More about Google Support Engineer jobs

What cities are hiring for Google Support Engineer jobs?

Cities with the most Google Support Engineer job openings:

What states have the most Google Support Engineer jobs?

States with the most job openings for Google Support Engineer jobs include:

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Google Support Engineer jobs near you
Infographic showing various Google Support Engineer job openings in the United States as of August 2026, with employment types broken down into 75% Full Time, and 25% Contract. Highlights an 100% In-person job distribution, with an average salary of $82,930 per year, or $39.9 per hour.

Support Engineer - Operations

WellSky

Overland Park, KS • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 days ago

WellSky rating

7.3

Company rating: 7.3 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

181st of 245 rated software companies

Job description

The Support Engineer is responsible for leveraging a variety of tools to troubleshoot and resolve complex application support issues. The scope of this job includes working with engineering and solution management teams to shape and drive the evolution of WellSky solutions.
Key Responsibilities:
  • Investigate and resolve client issues across WellSky solutions, including hosted, on-premises, and SaaS environments, through backend data analysis, application logging, and infrastructure reviews.
  • Advise clients on IT and database best practices, including security, backups, and performance optimization while delivering excellent client experiences through effective written and verbal communication.
  • Collaborate with internal teams to address advanced technical issues, act as the escalation point for identifying bugs and enhancements, and log issues for solutions management and engineering teams.
  • Maintain accurate documentation in Salesforce by detailing investigation steps, outcomes, and resolutions in compliance with change-control processes and documenting client environment configurations.
  • Demonstrate proficiency in hosting infrastructures, network configurations, server setups, and integration endpoints by sharing knowledge and supporting team success.
  • Demonstrate proficiency in configuring and troubleshooting AI tooling and associated integrations.
  • Maintain cross-functional integrations between foreign systems via API and associated maintenance.
  • Ability to scope, adopt and deploy new to market technology in existing systems while maintaining uptime.
  • Configure, troubleshoot, and maintain the Google Suite of Cloud and Gemini products, such as CX Agent Studio, Logs Explorer, Vertex AI, etc.
  • Perform other job duties as assigned.

Required Qualifications:
  • Bachelor's degree in a related field or equivalent work experience
  • At least 2-4 years of related work experience

Preferred Qualifications:
  • Experience with SQL.
  • Experience with Python.
  • Experience with Google Cloud Suite.
  • Healthcare industry experience.

Job Expectations:
  • Willing to work additional or irregular hours as needed
  • Must work in accordance with applicable security policies and procedures to safeguard company and client information
  • Must be able to sit and view a computer screen for extended periods of time

#LI-PG1
#LI-Onsite
WellSky is where independent thinking and collaboration come together to create an authentic culture. We thrive on innovation, inclusiveness, and cohesive perspectives. At WellSky you can make a difference.
Here are some of the exciting benefits full-time teammates are eligible to receive at WellSky:
  • Excellent medical with Rx, dental, and vision benefits
  • Mental Health support through EAP
  • Generous paid time off, plus 13 paid holidays
  • 100% vested 401(K) retirement plans
  • Educational assistance up to $2500 per year

WellSky provides equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law. WellSky is proud to be a drug-free workplace.
Applicants for U.S.-based positions with WellSky must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Certain client-facing positions may be required to comply with applicable requirements, such as immunizations and occupational health mandates.
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