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Google Support Engineer Jobs (NOW HIRING)

HR Pundits

Senior Production Support Engineer

Austin, TX · On-site

Senior Production Support Engineer Location: Austin, TX (Onsite) Duration: Long term contract Role ... Experience with monitoring/alerting tooling, ideally Google Cloud Platform-native. * Demonstrated ...

New

StarTree

Technical Support Engineer

As a Technical Support Engineer, you will become a critical interface between customers and ... Amazon AWS, Google Cloud, or Microsoft Azure. * Bonus points: Certification in Solutions ...

Factory

Technical Support Engineer

San Francisco, CA · On-site

Factory is bringing autonomy to software engineering, and they are seeking a Technical Support ... or Google Cloud. • Excellent written and verbal communication skills. • A genuine desire to ...

Nantmedia

Application Support Engineer

El Segundo, CA · On-site

$95K - $110K/yr

The Application Support Engineer is responsible for supporting, configuring, maintaining, and ... or Google Cloud Platform. * Understanding of application security, authentication, user ...

Peloton

IT Support Engineer

New York, NY · On-site

As a Support Engineer, you will work across the teams in our North America footprint to provide and ... Experience with Atlassian, Google Workspace, Slack, Zoom #LI-SS1 #LI-Onsite

Cognition

AI Support Engineer

New York, NY · On-site

... Modal, Google DeepMind, and Nuro. Building Devin is just the first step-our hardest challenges ... As an AI Support Engineer, you will be responsible for resolving complex technical issues for ...

Mondo

IT Support Engineer

Somerville, MA · On-site

$41 - $44/hr

Job Title: IT Support Engineer Location-Type: Hybrid (Somerville, MA - 3 Days Onsite) Start Date Is ... Manage daily IT operations across Windows, Linux, Google Workspace, and Okta environments * Provide ...

CGI Inc.

Production Support Engineer

Lafayette, LA · On-site

$40 - $52.25/hr

S. - The best version of me By playing this video you consent to Google/YouTube processing your ... We CGI is seeking a Production Support Engineer who will provide production support for enterprise ...

Charles Schwab Inc.

Production Support Engineer

Austin, TX · On-site

$48.08 - $55.29/hr

Within this environment, Schwab's Google Cloud Data & Analytics ecosystem powers firmwide insights ... As a Production Support Engineer within the Schwab Data organization, you will play a critical role ...

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Google Support Engineer information

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How much do google support engineer jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for google support engineer in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.

What does a Google Support Engineer do?

A Google Support Engineer is responsible for helping users and clients resolve technical issues related to Google products and services. They diagnose problems, provide troubleshooting guidance, and may work directly with customers or internal teams to ensure technical issues are resolved efficiently. Their role often involves documenting solutions, collaborating with other engineers, and staying current with new Google technologies and updates. Excellent communication and problem-solving skills are essential for this position.

What are the key skills and qualifications needed to thrive as a Google Support Engineer?

To thrive as a Google Support Engineer, you should have a solid understanding of computer science fundamentals, troubleshooting methodologies, and networking, often backed by a relevant degree or equivalent experience. Familiarity with Google Cloud Platform (GCP), Linux/Unix systems, scripting languages, and relevant certifications like Google Cloud Professional Support Engineer is highly beneficial. Outstanding problem-solving abilities, clear communication, and a customer-focused mindset distinguish top performers in this role. These skills ensure effective issue resolution, high customer satisfaction, and seamless support for complex technical environments.

What are some common challenges faced by Google Support Engineers and how can they be navigated?

Google Support Engineers often encounter complex, high-priority technical issues from a diverse set of clients, which requires strong troubleshooting skills and the ability to quickly adapt to new technologies. Balancing multiple cases while maintaining clear, effective communication with both customers and internal engineering teams can be demanding. To navigate these challenges, it's important to prioritize tasks efficiently, leverage internal documentation and peer collaboration, and continuously update your knowledge of Google's rapidly evolving products and services.

What is the difference between Google Support Engineer vs Technical Support Specialist?

AspectGoogle Support EngineerTechnical Support Specialist
Required CredentialsBachelor's degree in Computer Science or related field; technical certificationsHigh school diploma or equivalent; technical certifications preferred
Work EnvironmentCorporate offices, remote support for Google productsCall centers, IT departments, or remote support roles
Employer & Industry UsagePrimarily in tech companies, especially GoogleVarious industries including tech, telecom, and retail
Common Search & Comparison IntentUnderstanding roles, responsibilities, and qualificationsJob requirements and career path options

The Google Support Engineer typically requires a technical degree and certifications, working mainly in corporate or remote environments supporting Google products. In contrast, a Technical Support Specialist may have a broader industry presence with varied educational backgrounds, often working in call centers or IT support roles. Both roles involve troubleshooting and customer support but differ in scope, environment, and specialization.

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What cities are hiring for Google Support Engineer jobs?

Cities with the most Google Support Engineer job openings:

What states have the most Google Support Engineer jobs?

States with the most job openings for Google Support Engineer jobs include:

What are popular job titles related to Google Support Engineer jobs?

For Google Support Engineer jobs, the most frequently searched job titles are:

Google Support Engineer jobs near you
Infographic showing various Google Support Engineer job openings in the United States as of September 2026, with employment types broken down into 75% Full Time, and 25% Contract. Highlights an 100% In-person job distribution, with an average salary of $82,930 per year, or $39.9 per hour.

Senior Production Support Engineer

Austin, TX • On-site

HR Pundits
IT Services • 11 - 50 employees
Learn more about HR Punditsexternal

Other

Posted yesterday

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Job description

About the Job:

You will be aligned with our long-standing client in the Senior Production Support Engineer. The candidate should be aware of the latest trends in this industry as are applicable from a domain and technological perspective

Role: Senior Production Support Engineer

Location: Austin, TX (Onsite)

Duration: Long term contract

Job Description:

Role Purpose Owns AI-augmented incident triage, runbook execution, and root-cause analysis, and separately owns AI-powered anomaly detection and spend/usage alerting.

Key Responsibilities:

  • Own AI-augmented incident triage, runbook execution, and root-cause analysis across the 3 core FinOps applications and 50+ services.

  • Build and maintain AI-powered anomaly detection and spend/usage alerting.

  • Support the 99.99% uptime target during core PST business hours (8AM-5PM)

  • Operate within the support portion of delivery (L1/L2/L3 tiers) within the 35% run-and-support split.

  • Contribute to baselining incident response/resolution times post-transition.


Must-Have:

  • 8-13 years in production support or SRE, including incident management.

  • Experience with monitoring/alerting tooling, ideally Google Cloud Platform-native.

  • Demonstrated root-cause analysis discipline at production scale.

  • Experience with AI-based anomaly detection tools.

  • Node.js or Python for support automation/scripting.


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