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Microsoft Collaboration Engineer Jobs (NOW HIRING)

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Microsoft Collaboration Engineer information

What are the key skills and qualifications needed to thrive as a Microsoft Collaboration Engineer, and why are they important?

To thrive as a Microsoft Collaboration Engineer, you need expertise in Microsoft 365 suite (including Teams, SharePoint, and Exchange), a strong background in IT infrastructure, and relevant certifications such as Microsoft Certified: Teams Administrator Associate or Microsoft 365 Certified: Enterprise Administrator Expert. Familiarity with PowerShell scripting, Azure Active Directory, and collaboration security protocols is typically required. Strong problem-solving, communication, and project management skills help you effectively support users and implement collaboration solutions. These skills ensure seamless deployment, integration, and support of Microsoft collaboration tools, enabling efficient teamwork and productivity across organizations.

How does a Microsoft Collaboration Engineer typically interact with end users and other IT teams within an organization?

A Microsoft Collaboration Engineer works closely with end users to troubleshoot issues, gather feedback, and provide training on tools like Microsoft Teams, SharePoint, and Exchange. They also collaborate regularly with other IT teams—such as security, networking, and support—to ensure seamless integration and optimal performance of collaboration platforms. These interactions require strong communication skills, as the engineer often acts as a bridge between technical teams and non-technical users, helping to translate business needs into effective technical solutions.

What is a Microsoft Collaboration Engineer?

A Microsoft Collaboration Engineer is an IT professional responsible for designing, deploying, managing, and supporting Microsoft collaboration tools such as Microsoft Teams, SharePoint, OneDrive, and Exchange Online. They ensure that these platforms are configured to meet organizational needs, enable secure and efficient communication, and integrate with other business applications. Their role often includes troubleshooting issues, implementing new features, and providing user support and training to maximize productivity across the organization.

What is the difference between Microsoft Collaboration Engineer vs Microsoft 365 Administrator?

AspectMicrosoft Collaboration EngineerMicrosoft 365 Administrator
CertificationsMicrosoft Certified: Teams Administrator Associate, Microsoft 365 Certified: Enterprise Administrator ExpertMicrosoft 365 Certified: Fundamentals, Teams Administrator Associate
Work EnvironmentDesigning, implementing, and supporting collaboration tools like Teams, SharePoint, and ExchangeManaging and maintaining Microsoft 365 services, user accounts, and security settings
Employer & Industry UsageIT consulting firms, large enterprises, cloud service providersCorporate IT departments, managed service providers

The Microsoft Collaboration Engineer focuses on deploying and supporting collaboration tools like Teams and SharePoint, while the Microsoft 365 Administrator manages user accounts, security, and overall service health. Both roles require similar certifications and often work together to ensure seamless collaboration environments.

More about Microsoft Collaboration Engineer jobs
Infographic showing various Microsoft Collaboration Engineer job openings in the United States as of July 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 50% In-person, and 50% Remote job distribution.
Collaboration Engineer

Full-time

Posted 7 days ago


Heartland Business Systems rating

8.0

Company rating: 8.0 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

64th of 210 rated it services


Job description

Job Type
Full-time
Description
Position Summary:
The Collaboration Engineer will develop, implement, and support collaboration related services and solutions for consulting clients. Build a customer-focused relationship with client to identify business challenges and develop specifications and requirements to arrive at the best solution.
Roles and Responsibilities/ Essential Functions:
  • Work as a member of the HBS Collaboration Team that provides consultative and proactive project support to HBS's account base. Contribute to and impacts the assigned customer accounts positively.
  • Collaborate across multiple internal teams to ensure successful and timely delivery of the scope of work.
  • Contribute to product selection, configuration standards, and best practices and educate the sales team members on these products and services to enhance the sales process.
  • Provide support, maintenance, and administration for HBS' customers.
  • Work in a team atmosphere between regional and virtual practices while at all times maintaining a professional and respectful demeanor.
  • Provide time estimates and project scopes for systems related projects.
  • Maintain current vendor/industry specific certifications and stay current on new products and solutions.
  • Meet annual billable hour goal, as defined by HBS. This number may change over time as the business evolves.

Requirements
Competencies:
  • Accountability - Ability to accept responsibility and account for his\her actions.
  • Adaptability - Ability to fit into a changing environment.
  • Ambition - Extent that an individual demonstrates drive and initiative in seeking personal advancement or recognition.
  • Decision Making - Selecting an effective course of action while controlling resources and expenditures.
  • Detail Orientated - Ability of an individual to pay meticulous attention to all aspects of a situation or task, no matter how small or seemingly unimportant.
  • Ethical - Ability to be guided by the company's accepted principles of moral conduct.
  • Organized - Ability of an individual to be structured and methodical in working skills.
  • Persistence - Ability to continue in a course of action in the face of adversity.
  • Technical Aptitude - Ability to relate to topics which require and understanding or specialized knowledge.

Required Experience:
  • 6 months to 1 year in a technical related field, internship, or equivalent

Preferred Experience:
  • At least one year in a technical related field
  • Experience working as a consultant

Required Skills, Education and/ or Certifications:
  • Associates degree, equivalent certifications or equivalent work experience
  • CCNA or Equivalent
  • Working knowledge of one of the following Collaboration solutions (Cisco On Prem and/or Webex, Zoom Calling, Microsoft Teams Voice)

Preferred Skills, Education and/ or Certifications:
  • Bachelor's Degree or equivalent education/certifications
  • CCNP, CCA-V, VCA-DCV, MCA
  • Microsoft Teams Voice Certification (MS-721)
  • Zoom Competencies
  • Cisco Webex Calling Professional

Equal Opportunity Employer - Including Disabled and Veterans
#HBS

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