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Night L3 Support Engineer Jobs (NOW HIRING)

L3 Support Engineer Buffalo, West Virginia, United States On-site $25-$29/hour Contract Opportunity Benefits begin on day 1 including medical, dental, vision insurance, 401(k), paid time off, and ...

L3 Support engineer OCP Location :: Concord CA Type: C2C Work hours :: 6.00 AM -3.00 PM California times OpenShift, Kubernetes, Docker, Google Cloud Platform, Grafana, Splunk logs, Redis, PostgreSQL ...

The L3 Support Engineer for VMstore products serves as the highest level of technical escalation between Customer Support and Engineering. This role is responsible for diagnosing, resolving, and ...

The L3 Support Engineer for VMstore products serves as the highest level of technical escalation between Customer Support and Engineering. This role is responsible for diagnosing, resolving, and ...

The L3 Support Engineer for VMstore products serves as the highest level of technical escalation between Customer Support and Engineering. This role is responsible for diagnosing, resolving, and ...

They are seeking an L3 Support Engineer with strong expertise in OpenShift and Kubernetes to manage and troubleshoot systems in a large-scale enterprise environment. Responsibilities : • 5-7 years ...

LTM is seeking an experienced AI Platform Support Engineer to support and manage enterprise AI ... Responsibilities : • Provide L1 L2 L3 support and resolve user issues related to AI tools. • ...

Invent L3 Support

Los Angeles, CA · On-site

$17.25 - $23.25/hr

Invent L3 Support Job Location: Los Angeles, CA Duration: Contract Key responsibilities • Act as ... repro steps) for Engineering. • Implement or coordinate permanent fixes, patches, and ...

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Night L3 Support Engineer information

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How much do night l3 support engineer jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for night l3 support engineer in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.

What are some common challenges faced by Night L3 Support Engineers, and how can they be managed effectively?

Night L3 Support Engineers often handle critical incidents during off-hours, which can present challenges such as limited direct access to daytime resources or specialized team members. Managing these situations requires strong problem-solving skills, clear documentation, and effective communication with both on-call staff and daytime teams for seamless handovers. Additionally, working at night can impact work-life balance, so maintaining a healthy routine and leveraging collaboration tools to stay connected are vital strategies for success in this role.

What are the key skills and qualifications needed to thrive as a Night L3 Support Engineer, and why are they important?

To thrive as a Night L3 Support Engineer, you need advanced troubleshooting skills, deep knowledge of operating systems and networks, and typically a degree in computer science or a related field. Familiarity with ticketing systems, remote monitoring tools, and certifications like ITIL or Microsoft Certified Solutions Expert (MCSE) are highly valued. Strong problem-solving abilities, effective communication, and the capability to work independently during off-hours help set top performers apart. These skills ensure timely resolution of complex technical issues, minimize downtime, and maintain seamless IT operations during critical night shifts.

What is a Night L3 Support Engineer?

A Night L3 Support Engineer is an IT professional responsible for handling advanced technical issues and escalations during nighttime hours. They provide Level 3 (L3) support, which means they address the most complex problems that frontline and Level 2 support teams cannot resolve. Their role often involves troubleshooting critical incidents, working with development teams to fix bugs, and ensuring systems run smoothly overnight. This position is essential for organizations that require 24/7 support to maintain high availability and minimize downtime outside regular business hours.
More about Night L3 Support Engineer jobs
What cities are hiring for Night L3 Support Engineer jobs? Cities with the most Night L3 Support Engineer job openings:
What are the most commonly searched types of L3 Support Engineer jobs? The most popular types of L3 Support Engineer jobs are:
What states have the most Night L3 Support Engineer jobs? States with the most job openings for Night L3 Support Engineer jobs include:
What job categories do people searching Night L3 Support Engineer jobs look for? The top searched job categories for Night L3 Support Engineer jobs are:
Infographic showing various Night L3 Support Engineer job openings in the United States as of June 2026, with employment types broken down into 1% Internship, 76% Full Time, 17% Part Time, and 6% Contract. Highlights an 100% Physical job distribution, with an average salary of $82,930 per year, or $39.9 per hour.
L3 Support Engineer

L3 Support Engineer

Reliance One

Buffalo, WV

$25 - $29/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 21 days ago


Job description

L3 Support Engineer

Buffalo, West Virginia, United States

On-site

$25-$29/hour

Contract Opportunity

Benefits begin on day 1 including medical, dental, vision insurance, 401(k), paid time off, and paid holidays


We are hiring for one of our trusted clients seeking an experienced L3 Support Engineer to support complex IT infrastructure environments in a fast-paced manufacturing setting. This role is ideal for someone with strong technical troubleshooting experience, excellent customer service skills, and the ability to support critical infrastructure and plant floor systems.


Key Responsibilities:

  • Provide Level 3 technical support for infrastructure, server, network, and plant floor systems
  • Troubleshoot and resolve escalated incidents that cannot be resolved by Tier 1 support
  • Support Cisco Layer 2 and Layer 3 routing, wireless networks, and PBX administration
  • Perform network troubleshooting including TCP/IP, DHCP, VLANs, subnetting, and POE
  • Support IT cabling, switch configuration, infrastructure planning, and network traffic analysis
  • Utilize packet capture tools such as Wireshark for diagnostics and troubleshooting
  • Manage and support server room infrastructure including power, HVAC, fiber, switches, servers, and storage equipment
  • Administer Windows Server environments including DNS, DHCP, print servers, SCCM, and file shares
  • Support server, storage, SAN/NAS, and backup system maintenance and refresh activities
  • Provide technical support for plant floor systems including ANDON, PLC-related systems, GALC, PTCS, and manufacturing applications
  • Coordinate with remote teams and third-party vendors for issue escalation and resolution
  • Provide conference room, break/fix, and site support as needed
  • Respond to critical outages and plant floor emergencies with urgency and professionalism


Qualifications:

  • 3–5 years of experience performing Level 3 IT support responsibilities
  • Strong Cisco networking experience required
  • Experience with TCP/IP, DHCP, subnetting, VLANs, and POE
  • Experience supporting Windows Server environments
  • Knowledge of data center/server room infrastructure and hardware support
  • Strong troubleshooting, root cause analysis, and critical thinking skills
  • Ability to work in high-pressure environments and support critical plant operations
  • Excellent communication and customer service skills
  • Project management experience within IT environments preferred
  • Flexibility to support on-call responsibilities and overtime as needed


This is a great opportunity to join a collaborative technical team supporting advanced manufacturing operations and critical infrastructure systems. Let’s connect!


Equal Employment Opportunity Commission (EEOC) Statement

Reliance One, Inc. is an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants and prohibit discrimination and harassment of any kind, without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local laws.


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