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It Support Engineer Jobs in Virginia (NOW HIRING)

Clarity Innovations

IT Support Engineer

Herndon, VA · On-site

Join us as we continue to lead innovation and tackle the most pressing challenges in national security. IT Support Engineer Role Overview As a versatile IT Support Engineer, you serve as the critical ...

KSB SE and Co KGaA

IT Support Engineer II

Richmond, VA · On-site

Position: IT Support Engineer II Reports To: Senior IT Infrastructure Systems Manager for KSB North American Region Location: Richmond, VA ROLE SUMMARY We're seeking a dynamic Level 2 IT Support ...

Ksb

IT Support Engineer II

Richmond, VA

Position: IT Support Engineer II Reports To: Senior IT Infrastructure Systems Manager for KSB North American Region Location: Richmond, VA ROLE SUMMARY We're seeking a dynamic Level 2 IT Support ...

KSB US

IT Support Engineer II

Richmond, VA · On-site

KSB is a leading supplier of pumps, valves and related service, and they are seeking a dynamic Level 2 IT Support Engineer to support their North American operations. This role involves advanced ...

KSB Company

IT Support Engineer II

Richmond, VA · On-site

They are seeking a Level 2 IT Support Engineer to provide advanced technical support and hands-on field assistance for their North American operations, ensuring the operational efficiency of critical ...

ISI Enterprises

Support Engineer II

Springfield, VA · On-site

$85K - $95K/yr

ISI is looking for a proactive and customer-focused Support Engineer II to join our IT team. This role is ideal for individuals eager to grow their skills in IT support, networking, and compliance ...

IsI Enterprises LLC

Support Engineer II

Springfield, VA · On-site

$85K - $95K/yr

ISI is looking for a proactive and customer-focused Support Engineer II to join our IT team. This role is ideal for individuals eager to grow their skills in IT support, networking, and compliance ...

Nwis

IT Support Services

Arlington, VA

$77K - $163K/yr

... and IT support operations to be a member of the IT support services desk in the customer ... Engineering, Computer Information Systems, Computer Systems Engineering or related degree; or HS ...

Nightwing

IT Support Services

Arlington, VA · On-site

$77K - $163K/yr

... and IT support operations to be a member of the IT support services desk in the customer ... Engineering, Computer Information Systems, Computer Systems Engineering or related degree; or HS ...

BMZ USA, INC

IT Support Technician

Virginia Beach, VA

$50K - $65K/yr

IT Support Technician BMZ USA, Inc. develops and manufactures advanced lithium-ion battery systems for a wide range of applications. As part of the global BMZ Group, we combine innovation, quality ...

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All JobsIt Support Engineer JobsIt Support Engineer Jobs in Virginia

It Support Engineer information

See Virginia salary details

$32.2K

$65.3K

$105.6K

How much do it support engineer jobs pay per year?

As of Aug 21, 2026, the average yearly pay for it support engineer in Virginia is $65,306.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,100.00 and $75,300.00 per year, depending on experience, location, and employer.

What is an IT Support Engineer?

IT Support Engineers are professionals responsible for maintaining and troubleshooting computer systems, networks, and software within an organization. They provide technical assistance to users, resolve hardware and software issues, and ensure systems run smoothly. Their role often includes installing new technologies, responding to technical queries, and supporting the overall IT infrastructure. IT Support Engineers play a critical role in minimizing downtime and maximizing productivity by quickly addressing any technical problems that arise.

What are the key skills and qualifications needed to thrive as an IT Support Engineer?

To thrive as an IT Support Engineer, you need a solid understanding of computer hardware, operating systems, networking, and troubleshooting, often supported by a degree in IT or related certifications like CompTIA A+ or Microsoft Certified Solutions Associate (MCSA). Familiarity with ticketing systems, remote desktop tools, and diagnostic utilities is typically required. Outstanding problem-solving skills, patience, and effective communication set top performers apart in this role. These skills ensure timely resolution of technical issues, minimize downtime, and provide excellent user support within organizations.

What are some common challenges IT Support Engineers face, and how can they effectively address them?

IT Support Engineers frequently encounter challenges such as troubleshooting complex technical issues under time pressure, managing multiple support requests simultaneously, and communicating technical information to non-technical users. To address these challenges, it's important to prioritize tasks based on urgency, maintain strong documentation practices, and develop effective communication skills. Collaborating closely with other IT team members and staying up-to-date with the latest technology trends also helps in resolving issues efficiently and providing a high level of support.

What is the difference between It Support Engineer vs Network Support Technician?

AspectIt Support EngineerNetwork Support Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, remote support, on-site troubleshootingNetwork infrastructure, server rooms, on-site network support
Employer & IndustryIT service providers, corporate IT departmentsTelecommunications, data centers, enterprise networks
Common Search/ComparisonYesYes

The main difference between an It Support Engineer and a Network Support Technician lies in their focus areas. It Support Engineers handle a broad range of IT issues, including hardware, software, and user support, while Network Support Technicians specialize in maintaining and troubleshooting network infrastructure. Both roles require similar certifications and often work in related environments, but their core responsibilities differ based on technical focus.

What are the most commonly searched types of It Support Engineer jobs in Virginia?

The most popular types of It Support Engineer jobs in Virginia are:

What are popular job titles related to It Support Engineer jobs in Virginia?

For It Support Engineer jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching It Support Engineer jobs in Virginia look for?

The top searched job categories for It Support Engineer jobs in Virginia are:

What cities in Virginia are hiring for It Support Engineer jobs?

Cities in Virginia with the most It Support Engineer job openings:

What are popular job titles related to It Support Engineer jobs in VA?

For It Support Engineer jobs in VA, the most frequently searched job titles are:

It Support Engineer jobs near you
Infographic showing various It Support Engineer job openings in Virginia as of August 2026, with employment types broken down into 71% Full Time, and 29% Contract. Highlights an 100% In-person job distribution, with an average salary of $65,306 per year, or $31.4 per hour.

IT Support Engineer

Clarity Innovations

Herndon, VA • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Clarity Innovations is a trusted national security partner, dedicated to safeguarding our nation's interests and delivering innovative solutions that empower the Intelligence Community (IC) and Department of Defense (DoD) to transform data into actionable intelligence, ensuring mission success in an evolving world.
Our mission-first software and data engineering platform modernizes data operations, utilizing advanced workflows, CI/CD, and secure DevSecOps practices. We focus on challenges in Information Warfare, Cyber Operations, Operational Security, and Data Structuring, enabling end-to-end solutions that drive operational impact.
We are committed to delivering cutting-edge tools and capabilities that address the most complex national security challenges, empowering our partners to stay ahead of emerging threats and ensuring the success of their critical missions. At Clarity, we are people-focused and set on being a destination employer for top talent, offering an environment where innovation thrives, careers grow, and individuals are valued. Join us as we continue to lead innovation and tackle the most pressing challenges in national security.
IT Support Engineer
Role Overview
As a versatile IT Support Engineer, you serve as the critical bridge between foundational operational support and high-level strategic implementation. You are responsible for the health, security, and integrity of the enterprise environment, demonstrating the agility to handle a broad spectrum of challenges-from resolving day-to-day user needs to spearheading complex system-wide architectural improvements. Acting with high autonomy, you manage technical workflows, implement robust security controls, and deliver reliable support while strictly adhering to enterprise standards.
Key Responsibilities
  • Manage and sustain proactive security compliance measures as a top priority, ensuring continuous alignment with CMMC and NIST 800-171 requirements.
  • Maintain and enforce Zero Trust Architecture (ZTA) principles across enterprise security platforms as a core operational priority.
  • Collaborate on system-wide architectural improvements and long-term strategic planning alongside standard infrastructure troubleshooting.
  • Execute standardized change management protocols and operational procedures to guarantee infrastructure stability and security.
  • Provide comprehensive technical support and develop high-quality documentation to facilitate proactive maintenance and standardized service delivery.
Core Operational Support
  • Technical Support: Provide first-level support for hardware and software issues.
  • Troubleshooting: Identify and resolve issues related to systems, networks, and applications.
  • Ticket Management: Handle support tickets, escalate when necessary, and ensure timely resolution.
  • Documentation: Maintain records of issues and resolutions for future reference and continuous improvement.
  • Develop and maintain automated workflows using scripting languages like PowerShell and Bash to streamline CI/CD pipelines and operational efficiency.
  • Configure, optimize, and secure enterprise network infrastructure, including the management of advanced routing, switching, and firewall protocols.
  • Strengthen enterprise security posture through proactive threat hunting, regular vulnerability assessments, and the enhancement of incident response protocols.
  • Serve as the primary point of contact for technical escalations, providing rapid resolution for end-user issues and system incidents across all service levels.
Technical Skills
  • Proficiency in managing and securing enterprise systems within a Zero Trust framework.
  • Strong understanding of NIST 800-171 and CMMC compliance frameworks.
  • Expertise in maintaining high-quality operational documentation and technical SOPs.
  • Advanced troubleshooting skills for secure enterprise-grade hardware and software platforms.
  • Understanding of DevOps practices, including automation scripting and CI/CD pipeline implementation.
  • Advanced proficiency in network administration, focusing on optimization and security of routers, switches, and firewalls.
  • Knowledge of cybersecurity operations, specifically in threat hunting, vulnerability management, and incident response.
  • Demonstrated experience in rapid diagnostic and resolution of end-user technical inquiries, ensuring high availability and user productivity.
Required Qualifications
  • Must be able to obtain and maintain a TOP SECRET security clearance.
  • Proven experience in security-focused IT support within a compliant enterprise environment.
  • Demonstrated ability to manage systems and processes independently while meeting rigorous security standards.
Work Location
Work Location: Full-time, on-site role in Herndon, VA and Columbia, MD.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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