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Entry Level It Support Engineer Jobs in Boston, MA

Ironhorse Funding LLC

IT Support Specialist

Middleton, MA · On-site

$26 - $37/hr

We have an immediate need for IT Specialist to join our team located in Beverly, MA. You will support the IT needs for the organization for Motorcycle, Powersports, RV and Marine assets. This role is ...

KabaFusion

IT Support Specialist II

Lexington, MA · On-site

$30.72 - $37.88/hr

Travel required to company locations to support end-users, network and IT infrastructure. As a Data Engineer, you bring: * Education Level - Associate's Degree (Required) or Bachelor's Degree ...

Nadia Care

IT Support Specialist

Boston, MA · Remote

We are seeking an IT Support Specialist to join our growing team. This role owns day-to-day IT support, user lifecycle management (onboarding/offboarding), and identity & access management (IAM ...

Nadia Care

IT Support Specialist

Boston, MA · On-site

We are seeking an IT Support Specialist to join our growing team. This role owns day-to-day IT support, user lifecycle management (onboarding/offboarding), and identity & access management (IAM ...

Town of Duxbury

IT Support Technician

Duxbury, MA · On-site

$30.57 - $35.52/hr

Job Title : IT Support Technician Department : Department of Innovation and Technology Contract ... engineering knowledge are documented and escalated to the appropriate resource. Work is reviewed ...

Town of Duxbury

IT Support Technician

Duxbury, MA · On-site

$30.57 - $35.52/hr

Job Title : IT Support Technician Department : Department of Innovation and Technology Contract ... engineering knowledge are documented and escalated to the appropriate resource. Work is reviewed ...

Silicon Labs Careers

IT Support Specialist I

Boston, MA · On-site

$80 - $100/hr

IT Support Specialist IBoston, MAMeet the TeamOur IT Service Team is a reliable group of professionals dedicated to providing top-notch technical support. This team handles a variety of tasks, from ...

Silicon Labs

IT Support Specialist I

Boston, MA · On-site

$59K - $109K/yr

Learn more at www.silabs.com. IT Support Specialist I Boston, MA Meet the Team Our IT Service Team is a reliable group of professionals dedicated to providing top-notch technical support. This team ...

Silabs

IT Support Specialist I

Boston, MA

$59K - $109K/yr

Learn more atwww.silabs.com. IT Support Specialist I Boston, MA Meet the Team Our IT Service Team is a reliable group of professionals dedicated to providing top-notch technical support. This team ...

Hometap

IT Engineer

Boston, MA

$70K - $80K/yr

As an IT Engineer at Hometap, you will be responsible for delivering exceptional first-line IT ... You'll provide IT support and troubleshooting for end users while provisioning equipment, managing ...

GRVTY

IT Support Specialist

Cambridge, MA · On-site

$60 - $80/hr

The successful candidate will ensure the smooth operation of our IT infrastructure What You'll Be Owning: * Support Management: Respond to and manage incoming support requests via phone, email, or ...

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Showing results 21-40

All JobsIt Support Engineer JobsEntry Level It Support Engineer JobsEntry Level It Support Engineer Jobs in Boston, MA

Entry Level It Support Engineer information

See Boston, MA salary details

$18

$43

$73

How much do entry level it support engineer jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for entry level it support engineer in Boston, MA is $43.31, according to ZipRecruiter salary data. Most workers in this role earn between $32.12 and $50.67 per hour, depending on experience, location, and employer.

What is an entry level IT support engineer?

Entry Level IT Support Engineers are professionals who provide technical assistance and support to users experiencing computer, software, or network issues. They typically troubleshoot problems, install and configure hardware and software, and help maintain IT systems for organizations. These roles are usually suited for individuals at the beginning of their IT careers and often serve as a stepping stone to more advanced positions in information technology. Good communication skills, a basic understanding of IT systems, and a willingness to learn are important for success in this role.

What are the key skills and qualifications needed to thrive as an entry level IT support engineer?

To thrive as an Entry Level IT Support Engineer, you need foundational knowledge of computer hardware, operating systems, networking basics, and often a relevant degree or certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and troubleshooting software is typically required. Strong communication skills, patience, and a customer-focused attitude are vital soft skills that help in resolving user issues effectively. These skills and qualities are crucial for quickly diagnosing problems, providing reliable technical support, and ensuring user satisfaction in a fast-paced IT environment.

What are some common challenges faced by entry level IT support engineers, and how can they overcome them?

Entry level IT Support Engineers often encounter challenges such as troubleshooting unfamiliar technical issues, managing high volumes of support tickets, and communicating effectively with non-technical users. To overcome these, it's helpful to develop strong problem-solving skills, seek guidance from experienced team members, and continually expand your technical knowledge through training and hands-on experience. Building good communication skills is also key, as you'll regularly translate technical information for end users and collaborate with colleagues across departments.

What is the difference between Entry Level IT Support Engineer vs Help Desk Technician?

AspectEntry Level IT Support EngineerHelp Desk Technician
CertificationsCompTIA A+, Network+ (often preferred)CompTIA A+ (commonly required)
Work EnvironmentOn-site and remote technical support, troubleshooting hardware/software issuesHelp desk, customer support, remote troubleshooting
Employer & Industry UsageIT departments across various industries, tech companies, corporate environmentsCustomer service centers, IT support firms, corporate help desks

Entry Level IT Support Engineers and Help Desk Technicians both provide technical support, often requiring similar certifications like CompTIA A+. While Help Desk Technicians primarily handle customer inquiries and remote troubleshooting, Entry Level IT Support Engineers may have broader responsibilities including hardware setup, network support, and on-site troubleshooting. Both roles are essential entry points into IT careers, with overlapping skills but different focus areas.

What are popular job titles related to Entry Level It Support Engineer jobs in Boston, MA?

For Entry Level It Support Engineer jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Entry Level It Support Engineer jobs in Boston, MA look for?

The top searched job categories for Entry Level It Support Engineer jobs in Boston, MA are:

Entry Level It Support Engineer jobs near you

IT Support Specialist

Ironhorse Funding LLC

Middleton, MA • On-site

$26 - $37/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

Who We Are
Ironhorse Funding is a leading provider of innovative, technology-driven, full spectrum finance solutions to consumers and dealers in the motorcycle, powersports, RV, and marine markets. We provide customers across the entire credit spectrum access to financing and refinancing programs with competitive rates and flexible terms through our direct-to-consumer and dealer programs. We want every customer to have access to financing for their dream ride.
We have an immediate need for IT Specialist to join our team located in Beverly, MA. You will support the IT needs for the organization for Motorcycle, Powersports, RV and Marine assets.
This role is ONSITE Monday to Friday 8am-5pm or 830am -530pm.
Your Impact
As an onsite IT Support Specialist in Beverly, MA, you'll sharpen your craft by keeping our team productive in a regulated consumer finance environment. You'll be the steady first line of support-building trust, improving reliability, and reinforcing a security-first approach aligned with our SOC 2.
Key responsibilities:
- Triage and resolve requests via helpdesk tickets, email, and phone with a Serve and Help mindset
- Troubleshoot Windows endpoints and peripherals (laptops/desktops, printers, scanners) and basic connectivity issues
- Support Microsoft 365 workflows, including Entra ID and Microsoft Intune user/device tasks
- Assist with onboarding/offboarding: accounts, access, and equipment readiness
- Run routine monitoring/audits and document fixes in an internal knowledge base
- Partner with the IT Manager on escalations, refreshes, upgrades, and improvements driven by Teamwork and Communication
Required qualifications/skills:
- 2+ years in IT support/help desk or similar
- Strong troubleshooting, clear communication, and Accountability
- Comfort with compliance, least privilege, and Adaptability
- Associate's Degree in related field preferred
Ready to grow your onsite support career? Apply today.
A Day, Onsite
You start the morning onsite by scanning the helpdesk queue and setting priorities with Respect and Integrity-quick wins first, then deeper troubleshooting. Between assisting teammates with Microsoft 365 questions and keeping devices running smoothly, you'll stay close to the details that matter in a compliance-driven environment. As requests ebb and flow, you'll capture repeatable fixes in the knowledge base and compare notes with the IT Manager on what to streamline next-small process upgrades that compound over time, powered by Teamwork and Communication and a calm, customer-first rhythm.
Total Rewards
- Medical, Dental, and Vision coverage
- Life Insurance
- Health Savings Account (HSA) and Flexible Spending Account (FSA)
- 401(k) plan with employer match, no vesting schedule, plus financial advising
- Success Sharing bonus plan
- Competitive salary
- Paid Time Off, including Generous PTO (up to 4 weeks)
- Paid Volunteer Day
- 10 paid holidays

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