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Weekend Software Support Engineer Jobs in Ashburn, VA

The Technical Support Engineer is responsible for delivering quality software support to customers and partners in accordance with departmental goals and objectives for quality, response and ...

The Technical Support Engineer is responsible for delivering quality software support to customers and partners in accordance with departmental goals and objectives for quality, response and ...

The Technical Support Engineer is responsible for delivering quality software support to customers and partners in accordance with departmental goals and objectives for quality, response and ...

The Technical Support Engineer is responsible for delivering quality software support to customers and partners in accordance with departmental goals and objectives for quality, response and ...

Ability to work extended and/or weekend hours, as required * Ability to travel, as required * 4+ ... Familiarity with software development practices, including agile/scrum, version control, and CI/CD ...

Ability to work extended and/or weekend hours, as required * Ability to travel, as required * 4+ ... Familiarity with software development practices, including agile/scrum, version control, and CI/CD ...

Ability to work extended and/or weekend hours, as required * Ability to travel, as required * 4+ ... Familiarity with software development practices, including agile/scrum, version control, and CI/CD ...

When support workload permits, you'll contribute to testing automation and software quality initiatives. This role is ideal for a hands-on engineer who thrives in both reactive problem-solving and ...

Ability to work extended and/or weekend hours, as required * Ability to travel, as required * 4+ ... Familiarity with software development practices, including agile/scrum, version control, and CI/CD ...

Salary: Support Engineer Content Guru is a leading global provider of enterprise cloud Customer ... Support software upgrades and release packages * Contribute to internal tooling and automation ...

Support Engineer Content Guru is a leading global provider of enterprise cloud Customer Experience ... Support software upgrades and release packages * Contribute to internal tooling and automation ...

Support Engineer Content Guru is a leading global provider of enterprise cloud Customer Experience ... Support software upgrades and release packages * Contribute to internal tooling and automation ...

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Weekend Software Support Engineer information

See Ashburn, VA salary details

$40.4K

$92.7K

$170.3K

How much do weekend software support engineer jobs pay per year?

As of Jul 29, 2026, the average yearly pay for weekend software support engineer in Ashburn, VA is $92,712.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,300.00 and $127,800.00 per year, depending on experience, location, and employer.

What does a Weekend Software Support Engineer do?

A Weekend Software Support Engineer provides technical assistance to customers or internal teams during weekends, often outside regular business hours. Their main responsibilities include troubleshooting software issues, resolving customer queries, and ensuring software systems run smoothly. They may use remote tools to diagnose problems, escalate complex issues to development teams, and document solutions. This role is essential for companies that offer round-the-clock or weekend support, ensuring customers receive timely help at all times.

What are some common challenges faced by Weekend Software Support Engineers, and how can they be effectively managed?

Weekend Software Support Engineers often encounter challenges such as handling urgent technical issues with limited access to weekday resources or specialized team members. To manage these situations effectively, strong problem-solving skills and resourcefulness are essential, along with thorough documentation and clear communication with both customers and on-call colleagues. Proactively familiarizing yourself with common support scenarios and escalation procedures can also help ensure smooth operations during off-peak hours. Collaboration tools and well-maintained knowledge bases are invaluable for resolving issues efficiently when immediate assistance may not be available.

What are the key skills and qualifications needed to thrive as a Weekend Software Support Engineer, and why are they important?

To thrive as a Weekend Software Support Engineer, you need a solid understanding of software troubleshooting, technical problem-solving, and relevant computer science fundamentals, often supported by a degree or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and databases, as well as knowledge of relevant programming or scripting languages, is typically required. Excellent communication, patience, and the ability to manage stress make someone stand out in this position. These skills and qualities are crucial for resolving client issues efficiently and ensuring reliable support coverage during off-hours.
What are the most commonly searched types of Software Support Engineer jobs in Ashburn, VA? The most popular types of Software Support Engineer jobs in Ashburn, VA are:
What are popular job titles related to Weekend Software Support Engineer jobs in Ashburn, VA? For Weekend Software Support Engineer jobs in Ashburn, VA, the most frequently searched job titles are:
What job categories do people searching Weekend Software Support Engineer jobs in Ashburn, VA look for? The top searched job categories for Weekend Software Support Engineer jobs in Ashburn, VA are:

Software Engineer - Developer and Production Systems Support

Nightwing

Sterling, VA โ€ข On-site

$99K - $206K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 28 days ago


Job description

Nightwing provides technically advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges. Our capabilities include cyber space operations, cyber defense and resiliency, vulnerability research, ubiquitous technical surveillance, data intelligence, lifecycle mission enablement, and software modernization. Nightwing brings disruptive technologies, agility, and competitive offerings to customers in the intelligence community, defense, civil, and commercial markets.
Nightwing delivers technically advanced full-spectrum cyber, data operations, systems integration, and intelligence mission support services to tackle our customers' most demanding challenges. Leveraging cutting-edge technologies and decades of mission expertise, we drive innovative solutions across the intelligence community, defense, civil, and commercial markets.
Nightwing is seeking a skilled Software Engineer to provide onsite development and operational support for deployed production systems in the customer space. This hybrid role combines hands-on troubleshooting of critical system issues with the opportunity to design and develop innovative software solutions as part of a collaborative team. If you're technically adept, customer-oriented, and thrive in dynamic environments, this role allows you to make an immediate and lasting impact on mission success.
Candidates must have an active TS/SCI with Poly clearance
Location: Customer Site - Herndon, Virginia
Key Job Responsibilities:
  • Provide onsite support for Java-based web applications within a microservices architecture, ensuring high availability, reliability, and performance of deployed systems in the customer space.
  • Serve as the first line of response for operational software issues, performing root cause analysis, troubleshooting, and resolution of incidents. Mobilize off-site technical resources if additional expertise is required.
  • Collaborate with the customer and Nightwing technical teams to integrate software solutions with legacy systems and third-party platforms while meeting stringent security requirements.
  • Support database operations and optimization for systems leveraging MongoDB and MariaDB, ensuring efficient data flow and scalability.
  • Develop and maintain software enhancements, including new functionality, bug fixes, and performance improvements, for Rocky Linux-based platforms.
  • Perform testing, deployment, and monitoring tasks across virtualization platforms like Microsoft Hypervisor and cloud solutions from AWS, Azure, and Google Cloud.
  • Manage message queue services like RabbitMQ for efficient communication across distributed systems.
  • Document technical issues, resolutions, and ongoing system health updates to ensure effective communication with the customer and Nightwing stakeholders.

Minimum Requirements:
  • Active TS/SCI clearance with Poly .
  • Bachelor's Degree in Computer Science, Software Engineering, or related technical field OR equivalent work experience.
  • 5+ years of software engineering experience, including hands-on development, integration, and operational troubleshooting support.
  • Proficiency in developing Java web applications and integrating systems within microservices architectures.
  • Experience with databases like MongoDB and MariaDB, including configuration and query optimization.
  • Familiarity with RabbitMQ for message queueing in distributed systems.
  • Understanding of Linux-based environments, particularly Rocky Linux, with the ability to perform troubleshooting and maintenance.
  • Experience with cloud services from providers like AWS, Azure, or Google Cloud, including deployment and monitoring of cloud applications.
  • Knowledge of virtualization technologies (e.g., Microsoft Hypervisor) for system management and enhancement.
  • Familiarity using Python for automation, scripting, and integration tasks.
  • Strong communication skills to interact effectively with customers, cross-functional teams, and remote development resources.

Preferred Qualifications:
  • Prior experience directly supporting intelligence community or defense customers.
  • Expertise in secure coding practices and cybersecurity within mission-critical environments.
  • Familiarity with DevOps and CI/CD tools (e.g., Jenkins, GitLab) to streamline software deployment lifecycles.
  • Certification in cloud technologies (AWS Certified Solutions Architect, Azure Developer Associate, or Google Cloud Certified).
  • Advanced troubleshooting techniques for deployed virtualized or containerized environments (e.g., Docker, Kubernetes).

Salary & Benefits
The salary associated with this position ($99,000-$206,000) is commensurate with the selected candidate's qualifications, years of relevant experience, and demonstrated level of expertise. Compensation will be determined based on these factors to ensure alignment with skills, responsibilities, and market standards.
Nightwing offers medical, vision and dental insurance coverage in addition to a 401k plan, PTO, Holidays, and additional insurances.
Nightwing is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.