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Entry Level Software Support Engineer Jobs (NOW HIRING)

CoServe Global Solutions

NJ · On-site

Responsibilities for this position will include technical support to customers and systems engineers for complex Network Analytics and Discovery software solutions. This individual will troubleshoot ...

Symbotic

Software Support Engineer

Andover, MA · On-site

What we need As a Software Support Engineer, you will be a key member of the Network Operations Center (NOC) team, responsible for monitoring, supporting, andmaintainingcritical automation systems at ...

Symbotic

Software Support Engineer

Wilmington, MA · On-site

What we need As a Software Support Engineer, you will be a key member of the Network Operations Center (NOC) team, responsible for monitoring, supporting, andmaintainingcritical automation systems at ...

Salesforce

Software Support Engineer

Software Support Engineer (Graduate) Role: Assoc Eng, SRE Data Video Job Summary We are seeking a Site Reliability Engineer (SRE I) to join our Video Platform Engineering team. In this role, you will ...

Symbotic

Software Support Engineer

Wilmington, MA · On-site

What we need As a Software Support Engineer, you will be a key member of the Network Operations Center (NOC) team, responsible for monitoring, supporting, and maintaining critical automation systems ...

Enovation Controls

Software Support Engineer

Tulsa, OK · On-site

Support customers / partners and their application developers / integrators in a variety of ways, including building demos, guiding external developers through new features and upgrades. Our software ...

RFA Engineering

Entry Level Software Engineer

Dubuque, IA · On-site

$65K - $90K/yr

... engineering support and expertise. We are seeking an experienced candidate to become an integral ... Entry Level Software Engineer This position is associated with the design and development of ...

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How much do entry level software support engineer jobs pay per year?

As of Sep 13, 2026, the average yearly pay for entry level software support engineer in the United States is $104,863.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $120,000.00 per year, depending on experience, location, and employer.
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Entry Level Software Support Engineer jobs near you
Infographic showing various Entry Level Software Support Engineer job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $104,863 per year, or $50.4 per hour.

Software Support Engineer

NJ • On-site

CoServe Global Solutions
Recruiting and Staffing Services • 51 - 200 employees
Learn more about CoServe Global Solutionsexternal

Full-time

Re-posted 5 days ago

Job description

Company Description

To us, CoServe means that "we're in it together" with our business partners. Your priorities are our priorities, and we are vested in your success. This core perspective drives everything we do. We've found that working together is what creates long-term value and profitability. Our mission is to serve you first, and in serving you, we win together. 

Our vision is to help discover the very best talent on the planet.  And then help those people find their ideal work opportunity.  

CoServe's specific focus is IT and Telecommunication.  As serving others has always been our M.O., we have built deep, lasting relationships over the last few decades. These relationships are what make the difference in finding the exact right person at exactly the right time.

Job Description

Our client, a dynamic network management and security software firm supporting global companies in banking, technology, pharmaceuticals and retail, as well as the public sector, seeks an experienced Technical Support Engineer for a full time direct hire opening for the engineering team.


This company is on the cutting edge of a number of technologies, both on premise as well as Cloud / SaaS platforms. The selected candidate will need to be a creative problem solver, resourceful in getting things done, and productive working independently or collaboratively.


Responsibilities for this position will include technical support to customers and systems engineers for complex Network Analytics and Discovery software solutions. This individual will troubleshoot isses dealing with SQL, Unix, perl or shell, and network debugging. A good working knowledge of networking protocols like TCP/IP, ICMP, DHCP, DNS, SNMP, OSPF, BGP/etc. is required. This position involves phone/Internet support as well as interaction with Development, QA, Sales, and Marketing organizations. This position requires the ability to work without close supervision. This position supports a product and a customer base that is growing rapidly. This is both a highly technical position and a position where customer service skills are very important.


Primary responsibilities for this position include:

  • Respond to customer support requests in a timely and professional manner
  • Diagnose problems
  • Recreate problems locally using varying combinations of hardware and software
  • Create and document workarounds
  • Work with Development, QA, and others within the company to resolve product issues
  • Accurately document problem descriptions and resolutions
  • Support Customer Service Engineers





Qualifications

The following qualifications are required for this position:

  • Solid networking knowledge 
  • Solid Unix background
  • Familiarity with shell scripting and perl
  • Virtual machine experience (e.g. VMware/Hyper-V/AWS)
  • Strong communications skills (verbal and written)
  • A demonstrated ability to learn and a strong willingness to work at varied tasks


The following would be helpful for this position:

  • Database experience (SQL, Postgres)
  • Programming/scripting background (C, Java, perl)
  • Security experience
  • Experience with CentOS
  • Firewall, router, and switch management experience
  • Packet-level debugging
  • Technical support experience


** Please note, This position requires a US citizen able to to get security clearance ** 

Additional Information

This is an immediate opportunity!  Please contact us so we can help you get that first interview! 


** Please note, This position requires a US citizen able to to get security clearance ** 

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About CoServe

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Alpharetta, GA, US

Year founded

2012

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