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On Call Software Support Engineer Jobs (NOW HIRING)

Leidos

Software Support Engineer

Huntsville, AL · On-site

As a Software Support Engineer, you will have the opportunity to use your troubleshooting skills to investigate anomalies, defects or issues in products or processes, using structured methodologies ...

McKesson

Software Support Engineer

Concord, NC · On-site +1

McKesson is seeking a talented and experienced Software Support Engineer to join our team. In this role, you will be responsible for both software development and operational support for McKesson ...

CoServe Global Solutions

NJ

Responsibilities for this position will include technical support to customers and systems engineers for complex Network Analytics and Discovery software solutions. This individual will troubleshoot ...

Ingenico

Software Support Engineer

Alpharetta, GA · On-site

ABOUT THE ROLE & TEAM The Software Support Engineer is responsible for providing high-quality software technical support to Ingenico customers and partners: Ingenico terminal applications, doing ...

McKesson

Software Support Engineer

McKesson is seeking a talented and experienced Software Support Engineer to join our team. In this role, you will be responsible for both software development and operational support for McKesson ...

McKesson

Software Support Engineer

Concord, NC · On-site +1

McKesson is seeking a talented and experienced Software Support Engineer to join our team. In this role, you will be responsible for both software development and operational support for McKesson ...

McKesson

Software Support Engineer

McKesson is seeking a talented and experienced Software Support Engineer to join our team. In this role, you will be responsible for both software development and operational support for McKesson ...

ASM

Senior Engineer, Software Support

Phoenix, AZ · On-site

$121K - $160K/yr

Senior Engineer, Software Support At ASM, our Software Engineering teams works on delivering software that has immediate, tangible results visible in the operation of semiconductor processing ...

MiniMed

Sr. Software Support Engineer

Northridge, CA · On-site

$132K - $137K/yr

... Software, or Computer Engineering or related engineering or technical field and five (5) years of ... At MiniMed, we are committed to supporting the well-being and financial security of our employees.

MiniMed

Sr. Software Support Engineer

Los Angeles, CA · Hybrid

$132K - $137K/yr

... Software, or Computer Engineering or related engineering or technical field and five (5) years of ... At MiniMed, we are committed to supporting the well-being and financial security of our employees.

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On Call Software Support Engineer information

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$39.5K

$90.7K

$166.5K

How much do on call software support engineer jobs pay per year?

As of Aug 22, 2026, the average yearly pay for on call software support engineer in the United States is $90,663.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,000.00 and $125,000.00 per year, depending on experience, location, and employer.

What is the difference between On Call Software Support Engineer vs Customer Support Technician?

AspectOn Call Software Support EngineerCustomer Support Technician
CredentialsTypically requires a degree in Computer Science or related field, plus technical certificationsOften requires a high school diploma or associate degree, with some technical certifications
Work EnvironmentPrimarily office-based, with on-call shifts for troubleshootingCustomer-facing roles, often in call centers or retail locations
Employer & IndustryTech companies, software providers, IT servicesRetail, telecom, consumer electronics
Search & Comparison IntentTechnical troubleshooting, software support, on-call rolesCustomer service, technical assistance, support roles

The On Call Software Support Engineer focuses on resolving complex software issues, often during on-call shifts, requiring technical expertise and certifications. In contrast, Customer Support Technicians handle general customer inquiries and basic troubleshooting, usually in a customer-facing environment. Both roles support users but differ in technical depth and work setting.

Can you be on call as an on call software support engineer?

Yes, on call software support engineers are typically required to be available outside regular working hours to address urgent technical issues. This often involves rotating schedules and the use of communication tools like phone or chat to provide timely assistance. Being on call is a common part of the role to ensure continuous support for users or systems.
More about On Call Software Support Engineer jobs

What are the most commonly searched types of Software Support Engineer jobs?

The most popular types of Software Support Engineer jobs are:

What states have the most On Call Software Support Engineer jobs?

States with the most job openings for On Call Software Support Engineer jobs include:

What job categories do people searching On Call Software Support Engineer jobs look for?

The top searched job categories for On Call Software Support Engineer jobs are:

On Call Software Support Engineer jobs near you
Infographic showing various On Call Software Support Engineer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $90,663 per year, or $43.6 per hour.

Software Support Engineer

Leidos

Huntsville, AL • On-site

Full-time

Posted 24 days ago

Leidos rating

8.3

Company rating: 8.3 out of 10

Based on 152 frontline employees who took The Breakroom Quiz

79th of 495 rated business services

Job description

Looking for an opportunity to make an impact?
This posting is an opportunity ranging in years of experience. Level of opportunity, including compensation, will be matched to a candidate's experience. If you're excited about the work but your experience level differs - PLEASE APPLY!
At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. We empower our teams, contribute to our communities, and operate sustainably. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business.
Your greatest work is ahead!
Leidos' Defense Sensor is seeking a Software Support Engineer to join our team...with the ability and experience to work missile defense projects within the BMD Simulations and Analysis Portfolio. As a Software Support Engineer, you will have the opportunity to use your troubleshooting skills to investigate anomalies, defects or issues in products or processes, using structured methodologies (5 Whys, Fishbone, etc.) to find underlying causes, assess impacts, and implement prototype solutions with cross-functional teams, documenting findings for stakeholders. In this role, you will also work across multiple software products and tools at the customer site or within the Agile SW development environment. The ideal candidate will possess excellent analytical and problem-solving skills, be a strong team player, and can establish solid working relationships with peers and technical staff members within the program.
If this sounds like the kind of environment where you can thrive, keep reading!
Leidos Defense Systems Sector provides a diverse portfolio of systems, solutions, and services covering land, sea, air, space, and cyberspace for customers worldwide. Solutions for Defense include enterprise and mission IT, large-scale intelligence systems, command and control, geospatial and data analytics, cybersecurity, logistics, training, and intelligence analysis and operations support. Our team is solving the world's toughest security challenges for customers with "can't fail" missions. To explore and learn more, click here!
Are you ready to make an impact? Share your resume with us today!
Primary Responsibilities
  • Lead and facilitate root cause analysis investigations for complex technical issues, product failures, process deviations, and quality incidents
  • Collect and analyze relevant data from various sources, including product data, test results, customer feedback, and system logs
  • Conduct detailed failure analysis investigations on complex software product observations
  • Collaborate with cross-functional teams, including SW product management, SW developers, system architects, test engineers, system administrators, lab integrators, and other stakeholders, to gather information and develop comprehensive solutions
  • Document findings and present conclusions and recommended corrective and preventive actions to stakeholders and management
  • Develop and implement effective solutions to prevent product defect or process issues from recurring.
  • Identify systemic issues and opportunities for improvement across processes and SW products based on recurring root causes

Basic Qualifications
This posting is an opportunity ranging in years of experience. Level of opportunity, including compensation, will be matched to a candidate's experience. If you're excited about the work but your experience level differs - PLEASE APPLY!
  • Bachelor's degree with 5 years of prior relevant experience or Masters with 3 years of prior relevant experience
  • Proven experience and in-depth knowledge of C++, java or Python
  • Basic skills with version control tools such as Git
  • Analytical and problem-solving skills with the ability to interpret complex data, diagnose configuration errors, and identify causal relationships.
  • Excellent hardware and/or software diagnostic skills with ability to read and analyze system logs, trace file or error messages to find root causes
  • Good verbal and written communication skills.
  • Active secret clearance
  • Full time onsite support
  • Candidate must be a resident of the North Alabama area

Preferred Qualifications
  • Agile Scrum Experience
  • Experience with Java and user interfaces
  • Experience with Jira - issue tracking and agile project management, or similar tool
  • Multi-core and multi-threaded programming
  • Familiarity with MDA Sensors and/or missile defense systems
  • Familiarity with modeling and simulation tools
  • Understanding of systems engineering concepts (not required to be a systems engineer)
  • Knowledge of Scaled Agile Framework (SAFe)

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares.
Original Posting:
July 29, 2026
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range:
Pay Range $69,550.00 - $125,725.00
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

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About Leidos

Sourced by ZipRecruiter

At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. We empower our teams, contribute to our communities, and operate sustainable practices. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Reston, VA, US

Social media

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