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On Call Software Support Engineer Jobs (NOW HIRING)

CoServe Global Solutions

NJ

Responsibilities for this position will include technical support to customers and systems engineers for complex Network Analytics and Discovery software solutions. This individual will troubleshoot ...

TicketManager

Software Support Engineer

Calabasas, CA · On-site

The Software Support Engineer will be a key member of the Technology team, responsible for developing and maintaining web applications and supporting API development. Responsibilities : • Develop ...

Natera

Software Support Engineer III

Austin, TX

$80K - $100K/yr

A Software Support Engineer III provides technical assistance to production operations and research with troubleshooting, diagnosing, and solving product and environment problems. In addition, the ...

Natera

Software Support Engineer III

$80K - $100K/yr

A Software Support Engineer III provides technical assistance to production operations and research with troubleshooting, diagnosing, and solving product and environment problems. In addition, the ...

ASM

Senior Engineer, Software Support

Phoenix, AZ

$121K - $160K/yr

Senior Engineer, Software Support At ASM, our Software Engineering teams works on delivering software that has immediate, tangible results visible in the operation of semiconductor processing ...

Kiongroup

Software Engineer - Tech Support

Wauwatosa, WI · On-site

$65K - $140K/yr

Dematic is looking for a talented Software Support Engineer to provide remote, second level customer support with Dematic's Customer Service team. The work schedule for this opening is a weekly 8am ...

Kiongroup

Software Engineer - Tech Support

Atlanta, GA

$65K - $140K/yr

Dematic is looking for a talented Software Support Engineer to provide remote, second level customer support with Dematic's Customer Service team. The work schedule for this opening is a weekly 8am ...

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All JobsOn Call Software Support Engineer Jobs

On Call Software Support Engineer information

See salary details

$39.5K

$90.7K

$166.5K

How much do on call software support engineer jobs pay per year?

As of Jul 12, 2026, the average yearly pay for on call software support engineer in the United States is $90,663.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,000.00 and $125,000.00 per year, depending on experience, location, and employer.

What engineers make $300,000 a year?

Senior software engineers, especially those with specialized skills in areas like machine learning, cloud computing, or cybersecurity, can earn $300,000 or more annually. High-level roles often require extensive experience, advanced certifications, and work in competitive tech environments or leadership positions.

What engineer makes $500,000 a year?

Highly experienced software engineers, especially those in specialized fields like machine learning, AI, or working at top tech companies, can earn $500,000 or more annually through base salary, bonuses, and stock options. Achieving this level typically requires advanced skills, extensive experience, and often leadership roles or equity compensation.

What is the difference between On Call Software Support Engineer vs Customer Support Technician?

AspectOn Call Software Support EngineerCustomer Support Technician
CredentialsTypically requires a degree in Computer Science or related field, plus technical certificationsOften requires a high school diploma or associate degree, with some technical certifications
Work EnvironmentPrimarily office-based, with on-call shifts for troubleshootingCustomer-facing roles, often in call centers or retail locations
Employer & IndustryTech companies, software providers, IT servicesRetail, telecom, consumer electronics
Search & Comparison IntentTechnical troubleshooting, software support, on-call rolesCustomer service, technical assistance, support roles

The On Call Software Support Engineer focuses on resolving complex software issues, often during on-call shifts, requiring technical expertise and certifications. In contrast, Customer Support Technicians handle general customer inquiries and basic troubleshooting, usually in a customer-facing environment. Both roles support users but differ in technical depth and work setting.

Can you be on call as a software engineer?

Yes, many software engineers, including support engineers, are required to be on call to address urgent issues, troubleshoot problems, and ensure system reliability outside of regular working hours. On-call duties often involve monitoring tools, communication skills, and sometimes rotating schedules to provide 24/7 support.

How much do OnCall software engineers make?

On Call Software Support Engineers typically earn between $60,000 and $90,000 annually, depending on experience, location, and company size. Entry-level positions may start lower, while experienced engineers with specialized skills or certifications can earn higher salaries, especially in competitive markets.
More about On Call Software Support Engineer jobs
What cities are hiring for On Call Software Support Engineer jobs? Cities with the most On Call Software Support Engineer job openings:
What are the most commonly searched types of Software Support Engineer jobs? The most popular types of Software Support Engineer jobs are:
What states have the most On Call Software Support Engineer jobs? States with the most job openings for On Call Software Support Engineer jobs include:
What job categories do people searching On Call Software Support Engineer jobs look for? The top searched job categories for On Call Software Support Engineer jobs are:
On Call Software Support Engineer jobs near you
Infographic showing various On Call Software Support Engineer job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 76% Full Time, 17% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $90,663 per year, or $43.6 per hour.
Software Support Engineer

Software Support Engineer

CoServe Global Solutions

Piscataway, NJ • On-site

Full-time

Re-posted 3 days ago

Job description

Company Description
To us, CoServe means that "we're in it together" with our business partners. Your priorities are our priorities, and we are vested in your success. This core perspective drives everything we do. We've found that working together is what creates long-term value and profitability. Our mission is to serve you first, and in serving you, we win together.
Our vision is to help discover the very best talent on the planet. And then help those people find their ideal work opportunity.
CoServe's specific focus is IT and Telecommunication. As serving others has always been our M.O., we have built deep, lasting relationships over the last few decades. These relationships are what make the difference in finding the exact right person at exactly the right time.
Job Description
Our client, a dynamic network management and security software firm supporting global companies in banking, technology, pharmaceuticals and retail, as well as the public sector, seeks an experienced Technical Support Engineer for a full time direct hire opening for the engineering team.
This company is on the cutting edge of a number of technologies, both on premise as well as Cloud / SaaS platforms. The selected candidate will need to be a creative problem solver, resourceful in getting things done, and productive working independently or collaboratively.
Responsibilities for this position will include technical support to customers and systems engineers for complex Network Analytics and Discovery software solutions. This individual will troubleshoot isses dealing with SQL, Unix, perl or shell, and network debugging. A good working knowledge of networking protocols like TCP/IP, ICMP, DHCP, DNS, SNMP, OSPF, BGP/etc. is required. This position involves phone/Internet support as well as interaction with Development, QA, Sales, and Marketing organizations. This position requires the ability to work without close supervision. This position supports a product and a customer base that is growing rapidly. This is both a highly technical position and a position where customer service skills are very important.
Primary responsibilities for this position include:
  • Respond to customer support requests in a timely and professional manner
  • Diagnose problems
  • Recreate problems locally using varying combinations of hardware and software
  • Create and document workarounds
  • Work with Development, QA, and others within the company to resolve product issues
  • Accurately document problem descriptions and resolutions
  • Support Customer Service Engineers

Qualifications
The following qualifications are required for this position:
  • Solid networking knowledge
  • Solid Unix background
  • Familiarity with shell scripting and perl
  • Virtual machine experience (e.g. VMware/Hyper-V/AWS)
  • Strong communications skills (verbal and written)
  • A demonstrated ability to learn and a strong willingness to work at varied tasks

The following would be helpful for this position:
  • Database experience (SQL, Postgres)
  • Programming/scripting background (C, Java, perl)
  • Security experience
  • Experience with CentOS
  • Firewall, router, and switch management experience
  • Packet-level debugging
  • Technical support experience

** Please note, This position requires a US citizen able to to get security clearance **
Additional Information
This is an immediate opportunity! Please contact us so we can help you get that first interview!
** Please note, This position requires a US citizen able to to get security clearance **
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About CoServe

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Alpharetta, GA, US

Year founded

2012

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