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On Call Software Support Engineer Jobs (NOW HIRING)

CoServe Global Solutions

NJ · On-site

Responsibilities for this position will include technical support to customers and systems engineers for complex Network Analytics and Discovery software solutions. This individual will troubleshoot ...

McKesson

Software Support Engineer

Concord, NC · On-site +1

McKesson is seeking a talented and experienced Software Support Engineer to join our team. In this role, you will be responsible for both software development and operational support for McKesson ...

Via Logic LLC

Software Support Engineer

Huntsville, AL · On-site

$69K - $125K/yr

As a Software Support Engineer, you will have the opportunity to use your troubleshooting skills to investigate anomalies, defects or issues in products or processes, using structured methodologies ...

McKesson

Software Support Engineer

McKesson is seeking a talented and experienced Software Support Engineer to join our team. In this role, you will be responsible for both software development and operational support for McKesson ...

Enovation Controls

Software Support Engineer

Tulsa, OK · On-site

Support customers / partners and their application developers / integrators in a variety of ways, including building demos, guiding external developers through new features and upgrades. Our software ...

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On Call Software Support Engineer information

See salary details

$39.5K

$90.7K

$166.5K

How much do on call software support engineer jobs pay per year?

As of Sep 14, 2026, the average yearly pay for on call software support engineer in the United States is $90,663.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,000.00 and $125,000.00 per year, depending on experience, location, and employer.

What is the difference between On Call Software Support Engineer vs Customer Support Technician?

AspectOn Call Software Support EngineerCustomer Support Technician
CredentialsTypically requires a degree in Computer Science or related field, plus technical certificationsOften requires a high school diploma or associate degree, with some technical certifications
Work EnvironmentPrimarily office-based, with on-call shifts for troubleshootingCustomer-facing roles, often in call centers or retail locations
Employer & IndustryTech companies, software providers, IT servicesRetail, telecom, consumer electronics
Search & Comparison IntentTechnical troubleshooting, software support, on-call rolesCustomer service, technical assistance, support roles

The On Call Software Support Engineer focuses on resolving complex software issues, often during on-call shifts, requiring technical expertise and certifications. In contrast, Customer Support Technicians handle general customer inquiries and basic troubleshooting, usually in a customer-facing environment. Both roles support users but differ in technical depth and work setting.

Can you be on call as an on call software support engineer?

Yes, on call software support engineers are typically required to be available outside regular working hours to address urgent technical issues. This often involves rotating schedules and the use of communication tools like phone or chat to provide timely assistance. Being on call is a common part of the role to ensure continuous support for users or systems.
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What states have the most On Call Software Support Engineer jobs?

States with the most job openings for On Call Software Support Engineer jobs include:

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On Call Software Support Engineer jobs near you
Infographic showing various On Call Software Support Engineer job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $90,663 per year, or $43.6 per hour.

Software Support Engineer

Tulsa, OK • On-site

Enovation Controls LLC
Electrical Equipment, Appliance, and Component Manufacturing • 501 - 1,000 employees
Learn more about Enovation Controls LLCexternal

Full-time

Re-posted 23 days ago

Job description

Description

About Us  

Enovation Controls specializes in complex projects, offering unparalleled expertise and innovative solutions. As a turnkey provider, we are dedicated to delivering game-changing technology and exceeding expectations. Our commitment to excellence is embedded in our core values, and we seek individuals who resonate with our values and thrive in our dynamic environment. With diverse teams and a focus on high-performance standards, we are proud that Great Place to Work has honored Enovation Controls as one of the Best Workplaces in Manufacturing & Production for six consecutive years.


Culture  

Enovation Controls has built a company and culture by living out our core values. We are looking for hungry, humble, and smart people who will embrace our core values and thrive in a fun and rewarding culture. Enovation Controls is a learning organization that conquers complexity with high expectations and performance. The company's teams are multi-disciplined and offer a wide variety of experiences. 


Description

Join our Platform Software Development team! Leverage your embedded software skills and help grow your knowledge and expertise in our platforms and products. Support customers / partners and their application developers / integrators in a variety of ways, including building demos, guiding external developers through new features and upgrades. Our software products are used to create applications that run on electric vehicles, off highway industrial equipment, stationary engine applications, off-road vehicles, wake board boats, motorcycles, and many more.  

  • The working environment is collaborative across many interorganizational teams. Your input and feedback is not only valued, but necessary!
  • We like to think of ourselves as easygoing - we offer a flexible work schedule and a laidback environment. 
  • A lot of companies use the catchy phrase "work hard, play hard" - we do too! However, we live this out every day and it is very much integrated throughout all departments. 

Key Job Responsibilities

  • Create and document example code and fully functional applications using a variety of IDE's and languages to support our display and controller platforms.
  • Collaborate with other Engineering teams to demonstrate integrating third party embedded UI/UX frameworks like Qt and Crank Storyboard with our platform.
  • Develop expertise in Enovation Controls Software Platforms (OpenPV and PowerVIsion) , to assist customers building applications for a variety of Enovation Controls hardware as well as Open Hardware such as raspberry Pi and Beaglebone.
  • Ensure that customers are successful using Enovation Controls software and hardware platforms by providing an excellent level of customer support and developing instructional content as well as providing software engineering with valuable feedback as a "voice of the customer".
  • Participate in analysis of customer issues and feature requests working closely with engineering teams to bring resolution and help develop backlogs.

Requirements

Experience and Skills Required

  • Minimum of two years of industry experience developing code for embedded applications.
  • Proficient in one or more programming languages, C#, C++, Python, in an embedded environment.
  • Proficient in Visual Studio, QT Creator, VS Code, or similar IDE's.
  • Ability to learn new technologies, software languages, and IDEs through self-directed means.
  • Demonstrated ability to diagnose software problems using sound debugging and troubleshooting techniques.
  • Effective in communicating technical subjects in an easy to consume instructional manner.
  • Self-directed, able to scope and complete projects with limited direction either in a team environment or working independently.

Preferred Qualifications

  • Bachelor's degree in Computer Science, Engineering, or related technical field of study.
  • Software debugging experience.
  • Web Development Skills (node.js, html / css).
  • Electrical engineering aptitude.
  • Knowledge of industrial communication busses CAN, Ethernet, and MODBUS.

We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit and business need.

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