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On Call Software Support Engineer Jobs (NOW HIRING)

Dematic is looking for a talented Software Support Engineer to provide remote, second level customer support with Dematic's Customer Service team. The work schedule for this opening is a weekly 8am ...

Dematic is looking for a talented Software Support Engineer to provide remote, second level customer support with Dematic's Customer Service team. The work schedule for this opening is a weekly 8am ...

Dematic is looking for a talented Software Support Engineer to provide remote, second level customer support with Dematic's Customer Service team. The work schedule for this opening is a weekly 8am ...

Dematic is looking for a talented Software Support Engineer to provide remote, second level customer support with Dematic's Customer Service team. The work schedule for this opening is a weekly 8am ...

Dematic is looking for a talented Software Support Engineer to provide remote, second level customer support with Dematic's Customer Service team. The work schedule for this opening is a weekly 8am ...

Senior Engineer, Software Support

Phoenix, AZ · On-site

$121K - $160K/yr

Senior Engineer, Software Support At ASM, our Software Engineering teams works on delivering software that has immediate, tangible results visible in the operation of semiconductor processing ...

Provides technical and engineering sensors and networks support * Responds to Incident tickets * Monitors the network connections between the SIGINT sensors and ground equipment * Provides ...

The Software Platform for the Industrial Internet. The Cloud Support Engineer needs to have ... 24x7 on-call rotation • Collaborate with cross functional stakeholders • Provide timely and ...

You bring a solid foundation in software support, with a degree in Computer Science, Information ... Participate in the on-call rotation to provide after-hours support as needed. Customer Onboarding ...

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On Call Software Support Engineer information

See salary details

$39.5K

$90.7K

$166.5K

How much do on call software support engineer jobs pay per year?

As of Jul 12, 2026, the average yearly pay for on call software support engineer in the United States is $90,663.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,000.00 and $125,000.00 per year, depending on experience, location, and employer.

What engineers make $300,000 a year?

Senior software engineers, especially those with specialized skills in areas like machine learning, cloud computing, or cybersecurity, can earn $300,000 or more annually. High-level roles often require extensive experience, advanced certifications, and work in competitive tech environments or leadership positions.

What engineer makes $500,000 a year?

Highly experienced software engineers, especially those in specialized fields like machine learning, AI, or working at top tech companies, can earn $500,000 or more annually through base salary, bonuses, and stock options. Achieving this level typically requires advanced skills, extensive experience, and often leadership roles or equity compensation.

What is the difference between On Call Software Support Engineer vs Customer Support Technician?

AspectOn Call Software Support EngineerCustomer Support Technician
CredentialsTypically requires a degree in Computer Science or related field, plus technical certificationsOften requires a high school diploma or associate degree, with some technical certifications
Work EnvironmentPrimarily office-based, with on-call shifts for troubleshootingCustomer-facing roles, often in call centers or retail locations
Employer & IndustryTech companies, software providers, IT servicesRetail, telecom, consumer electronics
Search & Comparison IntentTechnical troubleshooting, software support, on-call rolesCustomer service, technical assistance, support roles

The On Call Software Support Engineer focuses on resolving complex software issues, often during on-call shifts, requiring technical expertise and certifications. In contrast, Customer Support Technicians handle general customer inquiries and basic troubleshooting, usually in a customer-facing environment. Both roles support users but differ in technical depth and work setting.

Can you be on call as a software engineer?

Yes, many software engineers, including support engineers, are required to be on call to address urgent issues, troubleshoot problems, and ensure system reliability outside of regular working hours. On-call duties often involve monitoring tools, communication skills, and sometimes rotating schedules to provide 24/7 support.

How much do OnCall software engineers make?

On Call Software Support Engineers typically earn between $60,000 and $90,000 annually, depending on experience, location, and company size. Entry-level positions may start lower, while experienced engineers with specialized skills or certifications can earn higher salaries, especially in competitive markets.
More about On Call Software Support Engineer jobs
What cities are hiring for On Call Software Support Engineer jobs? Cities with the most On Call Software Support Engineer job openings:
What are the most commonly searched types of Software Support Engineer jobs? The most popular types of Software Support Engineer jobs are:
What states have the most On Call Software Support Engineer jobs? States with the most job openings for On Call Software Support Engineer jobs include:
Infographic showing various On Call Software Support Engineer job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 76% Full Time, 17% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $90,663 per year, or $43.6 per hour.

Software Engineer - Tech Support

Kiongroup

Atlanta, GA

$65K - $140K/yr

Full-time

Posted 23 days ago


Job description

Dematic is looking for a talented Software Support Engineer to provide remote, second level customer support with Dematic's Customer Service team. The work schedule for this opening is a weekly 8am-5pm EST position. The employee will work closely with customers, first level technicians, and software/technical engineers to resolve customer issues. The employee may participate in emergency situations requiring on-site support. Ideal candidates will possess knowledge of multiple programming languages, operating systems, databases, and networking.We offer:

What We Offer:

  • Career Development
  • Competitive Compensation and Benefits
  • Pay transparency
  • Global Opportunities

Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer/

Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

The base pay range for this role is estimated to be $65,000 - $140,000 at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.

Tasks and Qualifications:

What You Will Do In This Role:

  • Works with moderate guidance
  • Analyzes and improves tools, systems, and processes
  • Resolves moderately difficult issues and manages recurring tasks
  • Accountable for process efficiency and effectiveness

What We Are Looking For:

  • Associate degree in Engineering, IT, or related field (Bachelor's preferred).
  • 1-3 years of experience in technical support or data analysis.