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On Call Software Support Engineer Jobs (NOW HIRING)

MiniMed

Sr. Software Support Engineer

Northridge, CA · On-site

$132K - $137K/yr

... Software, or Computer Engineering or related engineering or technical field and five (5) years of ... At MiniMed, we are committed to supporting the well-being and financial security of our employees.

ASM

Senior Engineer, Software Support

Phoenix, AZ · On-site

$121K - $160K/yr

Senior Engineer, Software Support At ASM, our Software Engineering teams works on delivering software that has immediate, tangible results visible in the operation of semiconductor processing ...

MiniMed

Sr. Software Support Engineer

Los Angeles, CA · Hybrid

$132K - $137K/yr

... Software, or Computer Engineering or related engineering or technical field and five (5) years of ... At MiniMed, we are committed to supporting the well-being and financial security of our employees.

VT MAK

Software Support Engineer - Distributed 3D Simulation Cambridge, MA MAK Technologies is currently seeking a Software Support Engineer to support our extensive customer base and distributor network ...

Amat

Global Software Support Engineer I

Austin, TX · On-site

$70K - $95K/yr

... support via Software Ticketing system. 3. Provides assistance in analysis of software issues reported on customer tools by field engineers. Aligns and delivers in line with group objectives. 4. ...

Socket.dev

Global Software Support Engineer I

Austin, TX · On-site

$70K - $95K/yr

... software support via Software Ticketing system. * 3. Provides assistance in analysis of software issues reported on customer tools by field engineers. Aligns and delivers in line with group ...

Dematic

Software Engineer - Tech Support

Atlanta, GA · On-site

$65K - $105K/yr

Dematic is looking for a talented Software Support Engineer to provide remote, second level customer support with Dematic's Customer Service team. The work schedule for this opening is a weekly 8am ...

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On Call Software Support Engineer information

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$39.5K

$90.7K

$166.5K

How much do on call software support engineer jobs pay per year?

As of Sep 13, 2026, the average yearly pay for on call software support engineer in the United States is $90,663.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,000.00 and $125,000.00 per year, depending on experience, location, and employer.

What is the difference between On Call Software Support Engineer vs Customer Support Technician?

AspectOn Call Software Support EngineerCustomer Support Technician
CredentialsTypically requires a degree in Computer Science or related field, plus technical certificationsOften requires a high school diploma or associate degree, with some technical certifications
Work EnvironmentPrimarily office-based, with on-call shifts for troubleshootingCustomer-facing roles, often in call centers or retail locations
Employer & IndustryTech companies, software providers, IT servicesRetail, telecom, consumer electronics
Search & Comparison IntentTechnical troubleshooting, software support, on-call rolesCustomer service, technical assistance, support roles

The On Call Software Support Engineer focuses on resolving complex software issues, often during on-call shifts, requiring technical expertise and certifications. In contrast, Customer Support Technicians handle general customer inquiries and basic troubleshooting, usually in a customer-facing environment. Both roles support users but differ in technical depth and work setting.

Can you be on call as an on call software support engineer?

Yes, on call software support engineers are typically required to be available outside regular working hours to address urgent technical issues. This often involves rotating schedules and the use of communication tools like phone or chat to provide timely assistance. Being on call is a common part of the role to ensure continuous support for users or systems.
More about On Call Software Support Engineer jobs

What are the most commonly searched types of Software Support Engineer jobs?

The most popular types of Software Support Engineer jobs are:

What states have the most On Call Software Support Engineer jobs?

States with the most job openings for On Call Software Support Engineer jobs include:

What are popular job titles related to On Call Software Support Engineer jobs?

For On Call Software Support Engineer jobs, the most frequently searched job titles are:

On Call Software Support Engineer jobs near you
Infographic showing various On Call Software Support Engineer job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $90,663 per year, or $43.6 per hour.

Software Support Engineer Indianapolis, IN, US

Indianapolis, IN • On-site

Hurco Companies, Inc.
Machinery Manufacturing • 201 - 500 employees
Learn more about Hurco Companies, Inc.external

Other

Posted 12 days ago

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Software Support Engineer

Indianapolis, IN, US

4 days ago Requisition ID: 1414

Hurco Companies, Inc. is seeking a technically-minded CNC Machinist or Applications Specialist to join our team at our Corporate Headquarters in Indianapolis.

This is not a software development role. We are looking for someone with strong CNC machining experience who enjoys troubleshooting, testing new technology, and helping customers and internal teams maximize machine performance.

As a Software Support Engineer, you will serve as the machining expert for Hurco's CNC control software and machine functionality. You will work closely with our service, sales, and engineering teams to test software enhancements, validate machining applications, troubleshoot customer issues, and provide technical support and training.

What You'll Do

  • Test CNC control software and machine functionality in real-world machining applications
  • Validate software performance and application conformance on mills and lathes
  • Troubleshoot machining, programming, and control-related issues for customers and internal teams
  • Conduct time studies and application testing to improve machine performance and customer productivity
  • Provide technical support to service technicians, sales personnel, and engineering teams
  • Deliver customer training on machine operation, programming, and best practices
  • Document and communicate issues, test results, and recommended solutions
  • Occasionally travel to customer sites to provide applications support and training

What We're Looking For

  • 3+ years of hands-on CNC machining, programming, or applications experience
  • Strong experience with 3-axis and 5-axis milling and/or multi-axis turning
  • Knowledge of CNC programming, setup, tooling, workholding, and machining processes
  • Experience with CAD/CAM software
  • Strong troubleshooting and problem-solving skills
  • Ability to communicate technical information to customers and cross-functional teams
  • Technical degree preferred, or equivalent hands-on experience

Bonus Qualifications

  • Experience with Hurco CNC controls
  • Applications engineering, manufacturing engineering, or CNC training experience
  • Experience supporting customers or field service teams

If you're the type of machinist who enjoys figuring out why something works, testing new technology, and helping others succeed with CNC equipment, we'd love to hear from you.

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