Kiongroup

60 Kiongroup Software Support Engineer Jobs Hiring Near You

Dematic is looking for a talented Software Support Engineer to provide remote, second level customer support with Dematic's Customer Service team. The work schedule for this opening is rotating 12 ...

New

Software Support Engineer

Plano, TX · On-site

$65K - $140K/yr

Dematic is looking for a talented Software Support Engineer to provide remote, second level customer support with Dematic's Customer Service team. The work schedule for this opening is rotating 12 ...

Software Support Engineer

Atlanta, GA · On-site

$65K - $140K/yr

Dematic is looking for a talented Software Support Engineer to provide remote, second level customer support with Dematic's Customer Service team. The work schedule for this opening is rotating 12 ...

Dematic is looking for a talented Software Support Engineer to provide remote, second level customer support with Dematic's Customer Service team. The work schedule for this opening is rotating 12 ...

Software Support Engineer

Wauwatosa, WI · On-site

$65K - $140K/yr

Dematic is looking for a talented Software Support Engineer to provide remote, second level customer support with Dematic's Customer Service team. The work schedule for this opening is rotating 12 ...

Software Support Engineer - Software & Hardware Systems Minneapolis, MN | Direct Hire | $100,000-$110,000 + Bonus Opportunity Konik is partnering with an innovative engineering and manufacturing ...

Your tasks The software support engineer is a critical part of the software and support teams who is responsible for the on-going support of active customer sites utilizing the Kardex FulfillX ...

Your tasks The software support engineer is a critical part of the software and support teams who is responsible for the on-going support of active customer sites utilizing the Kardex FulfillX ...

WHAT YOU GET TO DO The Software Support Engineer provides customer-facing software support for KNAPP customers when they experience software issues, operational disruptions, questions, or service ...

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Software Support Engineer Location: Greensboro, NC Duration: Fulltime Direct Hire Role Who We Are: Company is a leading global supplier of compound semiconductor wafers and advanced materials. As one ...

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Kiongroup Jobs Information

What makes Kiongroup an attractive place to work?

Kiongroup is a leading provider of industrial vehicles and solutions, with a strong reputation for innovation and reliability in the logistics and material handling industry. The company offers a dynamic work environment that fosters collaboration, creativity, and continuous learning, with opportunities for employees to contribute to the development of cutting-edge products and services. By joining Kiongroup, professionals can expect to be part of a global organization that values expertise, teamwork, and growth, offering a wide range of opportunities for career advancement and professional development.

What other companies are hiring for Software Support Engineer jobs?

Infographic showing various Software Support Engineer job openings at Kiongroup in the United States as of August 2026, with employment types broken down into 98% Full Time, and 2% Part Time. Highlights an 86% Physical, 8% Hybrid, and 6% Remote job distribution.

Software Support Engineer

Kiongroup

Salt Lake City, UT • On-site

$65K - $140K/yr

Full-time

Posted 2 days ago

New


Job description

Dematic is looking for a talented Software Support Engineer to provide remote, second level customer support with Dematic's Customer Service team. The work schedule for this opening is rotating 12-hour day shifts, four days on and four days off. The employee will work closely with customers, first level technicians, and software/technical engineers to resolve customer issues. The employee may participate in emergency situations requiring on-site support. Ideal candidates will possess knowledge of multiple programming languages, operating systems, databases, and networking.We offer:

What We Offer:

  • Career Development
  • Competitive Compensation and Benefits
  • Pay transparency
  • Global Opportunities

Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The base pay range for this role is estimated to be$65,000 - $140,000 at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.

Tasks and Qualifications:

What you Will Do in This Role:

  • Provide technical support to customers via phone, email, and chat.
  • Diagnose and troubleshoot software issues
  • Collaborate with the development team to resolve complex issues
  • Document and track customer issues and problems.
  • Assist in the creation of support documentation and knowledge base articles.
  • Conduct training sessions for customers on software usage.
  • Travel approximately 5% of the time to different customer locations and Dematic locations in the United States
  • Participate in an on-call rotation during non-business hours

What We Are Looking For:

  • Bachelor's Degree (Computer Science, Software Engineering, or related field)
  • Proven experience in software support or a similar role
  • Strong problem solving skills and attention to detail.
  • Excellent communication skills, both written and verbal.
  • Experience with Oracle / MS SQL databases
  • Experience with Windows operatingsystems
  • Material handling experience
  • Experience with Java, C, C#, or Python
  • Customer Service experience