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Software Support Engineer Jobs in Indiana (NOW HIRING)

ATS Automation

Technical Support Engineer

Indianapolis, IN · Hybrid

$36 - $42/hr

They provide support to the field team regarding information and tools necessary to perform service ... Bachelor's degree or post- secondary education in controls, software or electrical engineering * 3 ...

Toyota

Controls Support Engineer

Indianapolis, IN · On-site

$79K - $102K/yr

We are looking for 1st and 2nd shift. (4pm-1 am) The Advance Technology Support Engineer primary ... software and life-cycle services. In addition to exciting work at a growing company, we offer the ...

ASCENSUS

Software Engineer

Indianapolis, IN

This isn't traditional support-you'll play a hands-on role in shaping how AI is built, used, and experienced across the organization. Video Interview Process: As part of our Software Engineer hiring ...

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All JobsSoftware Support Engineer JobsSoftware Support Engineer Jobs in Indiana

Software Support Engineer information

See Indiana salary details

$37.6K

$86.3K

$158.4K

How much do software support engineer jobs pay per year?

As of Jul 20, 2026, the average yearly pay for software support engineer in Indiana is $86,271.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,300.00 and $118,900.00 per year, depending on experience, location, and employer.

Is it true that AI will replace software engineers?

Software Support Engineers work with complex systems that require problem-solving, communication, and understanding of user needs, which AI cannot fully replicate. While AI tools can automate routine tasks and assist in coding, human oversight and expertise remain essential for designing, debugging, and maintaining software systems.

What are the key skills and qualifications needed to thrive as a Software Support Engineer, and why are they important?

To thrive as a Software Support Engineer, you need a solid understanding of software troubleshooting, programming fundamentals, and a relevant degree or equivalent experience. Familiarity with ticketing systems like Jira, remote diagnostic tools, and knowledge of operating systems or databases is typically required. Strong communication, problem-solving skills, and patience are crucial soft skills that set top performers apart. These abilities are essential for efficiently resolving technical issues, ensuring customer satisfaction, and maintaining smooth software operations.

What are some common challenges faced by Software Support Engineers, and how can they effectively address them?

Software Support Engineers often encounter challenges such as troubleshooting complex technical issues under time pressure, managing multiple support tickets simultaneously, and communicating solutions clearly to users with varying technical backgrounds. To address these challenges, it's important to develop strong problem-solving skills, stay organized with ticketing systems, and maintain clear, empathetic communication. Collaborating closely with development teams and using available documentation can also help resolve issues more efficiently and provide a better support experience.

What are Software Support Engineers?

Software Support Engineers are professionals who assist users and organizations in resolving technical issues related to software applications. They diagnose problems, provide solutions, and may also help with software installation, configuration, and updates. Their role often involves troubleshooting, responding to help desk tickets, and communicating with both end-users and development teams to ensure software runs smoothly. Software Support Engineers are crucial for maintaining customer satisfaction and minimizing downtime.

What do software support engineers do?

Software support engineers troubleshoot and resolve technical issues related to software applications, often providing assistance to users or clients. They analyze problems, use diagnostic tools, and communicate solutions, frequently working with ticketing systems and technical documentation to ensure software functions correctly. Strong communication skills and knowledge of relevant programming or scripting languages are often required.

What engineers make $500,000?

Software Support Engineers typically do not earn $500,000 annually; such high salaries are more common in senior or specialized roles like software engineers, data scientists, or engineering managers in top tech companies. Achieving this level often requires extensive experience, advanced skills, and sometimes stock options or bonuses. Compensation varies widely based on industry, location, and company size.

What is the difference between Software Support Engineer vs Technical Support Specialist?

AspectSoftware Support EngineerTechnical Support Specialist
Required CredentialsBachelor's in CS or related field, technical certificationsHigh school diploma or associate degree, technical certifications
Work EnvironmentDevelopers, IT teams, customer supportCustomer service centers, help desks, call centers
Employer & Industry UsageSoftware companies, tech firms, SaaS providersIT service providers, hardware/software vendors
Common Search & Comparison IntentUnderstanding technical roles in software supportCustomer support roles, troubleshooting

The main difference is that Software Support Engineers focus on resolving technical issues related to software products, often involving troubleshooting, debugging, and collaborating with development teams. Technical Support Specialists primarily handle customer inquiries, troubleshooting hardware/software problems, and providing user assistance. Both roles require technical knowledge, but Software Support Engineers typically have a deeper understanding of software development and coding.

What engineers make $300,000 a year?

Senior software engineers, especially those with expertise in high-demand areas like machine learning, cloud computing, or cybersecurity, can earn $300,000 or more annually. Achieving this level often requires extensive experience, advanced skills, and sometimes leadership roles or stock options in tech companies.
What are the most commonly searched types of Software Support Engineer jobs in Indiana? The most popular types of Software Support Engineer jobs in Indiana are:
What are popular job titles related to Software Support Engineer jobs in Indiana? For Software Support Engineer jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Software Support Engineer jobs in Indiana look for? The top searched job categories for Software Support Engineer jobs in Indiana are:
What are popular job titles related to Software Support Engineer jobs in IN? For Software Support Engineer jobs in IN, the most frequently searched job titles are:
Software Support Engineer jobs near you
Remote Support Engineer

Remote Support Engineer

Corporate Technologies, LLC.

Indianapolis, IN • Remote

$53K/yr

Full-time

Posted 4 days ago

Job description

Remote Support Engineer

Location: Indianapolis, IN (Remote)

About the Role

We are seeking a skilled and motivated Remote Support Engineer to join our dynamic team. In this role, you will provide technical support and troubleshooting assistance to our clients and internal teams, ensuring smooth operation of software and hardware systems. This is a fully remote position based in Indianapolis, IN, offering the flexibility to work from home while collaborating with a diverse group of professionals.

Key Responsibilities
  • Provide timely and effective remote technical support to customers and internal users.
  • Troubleshoot and resolve hardware, software, and network issues.
  • Collaborate with engineering and product teams to escalate and resolve complex technical problems.
  • Document support cases, solutions, and best practices in the knowledge base.
  • Assist with system monitoring, maintenance, and updates as needed.
  • Communicate clearly and professionally with clients and team members via phone, email, and chat.
  • Stay up-to-date with the latest technologies and industry trends relevant to the role.
Qualifications
  • Bachelor’s degree in Computer Science, Information Technology, or related field, or equivalent experience.
  • 2+ years of experience in technical support, help desk, or related roles.
  • Strong knowledge of Windows and Linux operating systems.
  • Experience with networking concepts such as TCP/IP, DNS, DHCP, VPN, and firewalls.
  • Familiarity with remote support tools and ticketing systems.
  • Excellent problem-solving skills and attention to detail.
  • Strong verbal and written communication skills.
  • Ability to work independently and manage multiple priorities in a remote environment.
Preferred Skills
  • Experience with cloud platforms such as AWS, Azure, or Google Cloud.
  • Knowledge of scripting languages like Python, PowerShell, or Bash.
  • Certifications such as CompTIA A+, Network+, or Microsoft Certified Professional.
How to Apply

If you are passionate about technology and enjoy helping others solve technical challenges, we encourage you to apply. Please submit your resume and a cover letter outlining your relevant experience.

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