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Software Support Engineer Jobs in Indiana (NOW HIRING)

SMC Corporation of America

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Lead Mechanical Product Support Engineer

Noblesville, IN · On-site

Review and interpret data utilizing corporate management system software that include CAD models ... Hands on technical support for an extended audience (technical and non-technical) of internal and ...

Deloitte

Software Engineer III

Indianapolis, IN

$55 - $73.75/hr

Work you'll do As a Software Engineer III , you will actively engage in your engineering craft ... Lead requirement analysis, component design, development, unit testing, integrations, and support.

V2X

Senior Software Engineer- (T04)

Indianapolis, IN

$117K - $154K/yr

V2X is seeking a highly skilled Senior Software Engineer II to join our Engineering team in ... Our Indianapolis facility also supports a variety of other product lines serving multiple ...

V2X

Senior Software Engineer- (T04)

Indianapolis, IN · On-site

$117K - $154K/yr

We bring 120 years of successful mission support to improve security, streamline logistics, and ... V2X is seeking a highly skilled Senior Software Engineer II to join our Engineering team in ...

CFS

Software Engineer

Fort Wayne, IN · Remote

$100K - $120K/yr

Support and Enhance : Provide ongoing maintenance and support, including bug fixes, report creation, and data updates. Qualifications for the Software Engineer: * 4+ Years of Full Stack Software ...

Bastian Solutions

Software Engineer

Noblesville, IN · On-site

Package and support deployment of releases. * Maintain MS Certification as a Professional Developer. Encourage developers to become MCTSs and MCSDs. * Maintain Bastian Software Coding Standards ...

Toyota

Software Engineer

Noblesville, IN · On-site

Package and support deployment of releases. * Maintain MS Certification as a Professional Developer. Encourage developers to become MCTSs and MCSDs. * Maintain Bastian Software Coding Standards ...

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Software Support Engineer information

See Indiana salary details

$37.6K

$86.3K

$158.4K

How much do software support engineer jobs pay per year?

As of Jun 29, 2026, the average yearly pay for software support engineer in Indiana is $86,271.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,300.00 and $118,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Software Support Engineer, and why are they important?

To thrive as a Software Support Engineer, you need a solid understanding of software troubleshooting, programming fundamentals, and a relevant degree or equivalent experience. Familiarity with ticketing systems like Jira, remote diagnostic tools, and knowledge of operating systems or databases is typically required. Strong communication, problem-solving skills, and patience are crucial soft skills that set top performers apart. These abilities are essential for efficiently resolving technical issues, ensuring customer satisfaction, and maintaining smooth software operations.

What are some common challenges faced by Software Support Engineers, and how can they effectively address them?

Software Support Engineers often encounter challenges such as troubleshooting complex technical issues under time pressure, managing multiple support tickets simultaneously, and communicating solutions clearly to users with varying technical backgrounds. To address these challenges, it's important to develop strong problem-solving skills, stay organized with ticketing systems, and maintain clear, empathetic communication. Collaborating closely with development teams and using available documentation can also help resolve issues more efficiently and provide a better support experience.

What are Software Support Engineers?

Software Support Engineers are professionals who assist users and organizations in resolving technical issues related to software applications. They diagnose problems, provide solutions, and may also help with software installation, configuration, and updates. Their role often involves troubleshooting, responding to help desk tickets, and communicating with both end-users and development teams to ensure software runs smoothly. Software Support Engineers are crucial for maintaining customer satisfaction and minimizing downtime.

What engineers make $500,000?

Senior software engineers, especially those in high-demand fields like machine learning, cloud computing, or working at major tech companies, can earn $500,000 or more annually through base salary, bonuses, and stock options. Achieving this level typically requires extensive experience, advanced skills, and often working in competitive markets or leadership roles.

What does a software support engineer do?

A software support engineer provides technical assistance to users and clients by diagnosing and resolving software issues, often through troubleshooting, remote support, or on-site visits. They may also assist with software installation, updates, and documentation, using tools like ticketing systems and diagnostic software to ensure smooth operation and customer satisfaction.

Will AI replace software engineers in 2040?

Software Support Engineers perform tasks that require problem-solving, communication, and understanding of complex systems, which are difficult for AI to fully replicate. While AI tools can automate routine coding and troubleshooting, human oversight and expertise will remain essential for designing, implementing, and maintaining software systems in 2040.

Can I make 200k a year as a software engineer?

Software Support Engineers typically earn less than $200,000 annually, with salaries varying based on experience, location, and company size. Senior roles, specialized skills, and working in high-cost areas or at large tech firms can increase earning potential toward or above that level.

What is the difference between Software Support Engineer vs Technical Support Specialist?

AspectSoftware Support EngineerTechnical Support Specialist
Required CredentialsBachelor's in CS or related field, technical certificationsHigh school diploma or associate degree, technical certifications
Work EnvironmentDevelopers, IT teams, customer supportCustomer service centers, help desks, call centers
Employer & Industry UsageSoftware companies, tech firms, SaaS providersIT service providers, hardware/software vendors
Common Search & Comparison IntentUnderstanding technical roles in software supportCustomer support roles, troubleshooting

The main difference is that Software Support Engineers focus on resolving technical issues related to software products, often involving troubleshooting, debugging, and collaborating with development teams. Technical Support Specialists primarily handle customer inquiries, troubleshooting hardware/software problems, and providing user assistance. Both roles require technical knowledge, but Software Support Engineers typically have a deeper understanding of software development and coding.

What are the most commonly searched types of Software Support Engineer jobs in Indiana? The most popular types of Software Support Engineer jobs in Indiana are:
What job categories do people searching Software Support Engineer jobs in Indiana look for? The top searched job categories for Software Support Engineer jobs in Indiana are:
What are popular job titles related to Software Support Engineer jobs in IN? For Software Support Engineer jobs in IN, the most frequently searched job titles are:
Software Support Engineer jobs near you
Infographic showing various Software Support Engineer job openings in Indiana as of June 2026, with employment types broken down into 1% Internship, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $86,271 per year, or $41.5 per hour.

Lead Mechanical Product Support Engineer

smcnorthamerica

Noblesville, IN

Other

Posted 4 days ago

Job description

PURPOSE

This role is to provide mechanical application technical support for internal and external customers. This position requires creativity, innovation, product design knowledge, and product application evaluation and research. A successful candidate will be fluent in the  aspects of design and problem-solving utilizing engineering first principles with an emphasis on system analysis, pneumatic solutions, and mentoring of resources.

ESSENTIAL DUTIES


• Interpret internal and external customer requirements to meet desired outputs while suggesting alternatives.
• Conduct technical application evaluations to identify potential solutions or recommend alternatives to customer technical  inquiries by reviewing existing documentation and report results back to internal and external customers.
• Communicate technical knowledge and specification to an extended audience (technical and non-technical) of internal and external customers.
• Read and interpret pneumatic schematics.
• Troubleshoot pneumatic circuits.
• Review and interpret data utilizing corporate management system software that include CAD models and product documentation.
• Perform guided and/or independent research on a variety of topics and provide summarized data results.
• Complete assigned tasks while providing suggestions for improving departmental processes.
• Hands on technical support for an extended audience (technical and non-technical) of internal and external customers.
• Participate on and/or lead teams to accomplish tasks, processes, and corporate directives.
• Travel mainly for the purpose of training, customer support, or trade shows. (Less than 25%)
• All other duties as assigned.
• Record daily activities.

PHYSICAL DEMANDS/WORK ENVIRONMENT


• Capacity to work indoors in an office, laboratory, and/or manufacturing environment.
• Ability to work in a stationary position for prolonged periods of time.
• Capability to lift objects or equipment weighing up to 51 pounds with or without reasonable accommodation.
• Physical aptitude to use basic hand tools in a laboratory and/or manufacturing environment.
• Ability to travel and/or attend meetings domestic and internationally outside of normal business hours

MINIMUM REQUIREMENTS

• Bachelor’s degree in a mechanical or technical engineering discipline, or the equivalent in appropriate education and 
experience as determined by management utilizing internal SMC career development criteria.
• Novice understanding of the product development process.
• Competent understanding to apply project management principles, methodologies, and documentation.
• Novice understanding of CAE tools and results as applied to the product application process.
• Novice understanding of tolerance as it relates to design intent.
• Competent understanding of common industrial processes and/or controls.
• Competent understanding of material and component options by application.
• Competent understanding of schematics.
• Competent in conducting research using corporate resources.
• Fluent at efficient use of time to effectively plan and execute multiple duties.
• Fluent to utilize basic inspection equipment in a laboratory environment. (Calipers, micrometers, flow meter, voltmeter, etc.)
• Competent to utilize advanced inspection equipment in a laboratory environment. (microscopes, CMM, Contour/Roundness 
Measuring Instruments, etc.)
• Fluent ability to communicate utilizing corporate office software.
• Fluent ability to take verbal and/or written direction on tasks, training, or departmental / company policies.
• Fluent ability to communicate, in English, with internal and external customers tactfully and professionally.
• 4+ years (preferred) relevant work experience.

For internal use only: ENG001

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