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Remote Desktop Support Manager Jobs in Plano, TX

CareFlite

Desktop Administrator

Irving, TX · Remote

The role supports endpoint lifecycle management (Windows PCs and other related devices ... Participates in administering the organization's Remote Monitoring & Management (RMM) platform(s ...

Sodexo

Operations Support Manager

Dallas, TX · Remote

This is a remote position with travel expected at 75% What You'll Do * Support new branch openings ... We do this by providing food service, catering, facilities management, and other integrated ...

Tri Delta

Brand Support Manager - Digital

Dallas, TX · On-site +1

Tri Delta is seeking a Brand Support Manager, Digital to serve as the project manager and technical ... The role is REMOTE . Why work for Tri Delta? * Mission driven culture * Excellent work environment

CLARK ENERGIES

Remote Appointment Coordinator

Frisco, TX · Remote

$3.60K - $5.40K/wk

Laptop / Desktop / Cellphone Primary Responsibilities * Represent Clark Energies and support new ... Manage inbound calls and convert prospects into appointments * Schedule, reschedule, and verify ...

CLARK ENERGIES

Remote Appointment Setter

Dallas, TX · Remote

$3.60K - $5.40K/wk

... Desktop / Headset (Noise Canceling) Primary Responsibilities * Represent Clark Energies and support ... Manage inbound calls and convert prospects into appointments * Schedule, reschedule, and verify ...

CLARK ENERGIES

Remote Appointment Setter

Frisco, TX · Remote

$3.60K - $5.40K/wk

... Desktop / Headset (Noise Canceling) Primary Responsibilities * Represent Clark Energies and support ... Manage inbound calls and convert prospects into appointments * Schedule, reschedule, and verify ...

CLARK ENERGIES

Remote Appointment Coordinator

Dallas, TX · Remote

$3.60K - $5.40K/wk

Laptop / Desktop / Cellphone Primary Responsibilities * Represent Clark Energies and support new ... Manage inbound calls and convert prospects into appointments * Schedule, reschedule, and verify ...

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Remote Desktop Support Manager information

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$14

$34

$57

How much do remote desktop support manager jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote desktop support manager in Plano, TX is $34.62, according to ZipRecruiter salary data. Most workers in this role earn between $23.03 and $46.01 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Desktop Support Manager, and why are they important?

To thrive as a Remote Desktop Support Manager, you need expertise in IT support, troubleshooting, and remote desktop administration, often backed by a degree in computer science or related certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator. Familiarity with remote management tools (such as TeamViewer, Remote Desktop Services, or Citrix), ticketing systems, and security protocols is typically required. Strong leadership, communication, and problem-solving skills help you effectively guide teams and resolve client issues. These skills and qualities are crucial for ensuring efficient remote support operations, high user satisfaction, and secure IT environments.

What are some common challenges faced by Remote Desktop Support Managers and how can they be addressed?

Remote Desktop Support Managers often encounter challenges such as coordinating a geographically dispersed team, ensuring consistent service quality, and managing complex technical issues remotely. To address these, it is important to establish clear communication channels, utilize centralized ticketing systems, and provide regular training for the support staff. Additionally, fostering a collaborative culture and leveraging remote monitoring tools can help maintain productivity and quickly resolve user issues.

What does a Remote Desktop Support Manager do?

A Remote Desktop Support Manager oversees a team responsible for providing technical assistance to users remotely, primarily through remote desktop tools. Their duties include managing support staff, ensuring timely resolution of IT issues, maintaining service quality, and implementing best practices for remote troubleshooting. They also collaborate with other IT departments to streamline processes and may be involved in training and development of support personnel. The goal is to ensure users can access help quickly and efficiently, minimizing downtime and technical disruptions.

How to make 1000 a week remote?

A Remote Desktop Support Manager can increase earnings by taking on multiple clients, offering specialized support, or working for companies that pay higher rates for remote IT management. Building strong technical skills, certifications, and efficient scheduling can help maximize weekly income to reach or exceed $1,000. Consistent performance and expanding your client base are key factors in achieving this goal.

What is the difference between Remote Desktop Support Manager vs Remote Desktop Support Technician?

AspectRemote Desktop Support ManagerRemote Desktop Support Technician
CertificationsCompTIA A+, HDI Support Center Analyst, ITILCompTIA A+, Microsoft Certified: Modern Desktop Administrator
Work EnvironmentSupervises support teams, manages workflows, oversees support operationsProvides technical support, troubleshoots remote desktop issues, assists end-users
Industry UsageIT support departments, managed service providersIT help desks, technical support centers

The Remote Desktop Support Manager oversees support teams and manages remote desktop support operations, requiring leadership skills and certifications. In contrast, the Remote Desktop Support Technician focuses on providing direct technical assistance to users. Both roles are essential in IT support environments, but they differ mainly in responsibilities and scope.

What are popular job titles related to Remote Desktop Support Manager jobs in Plano, TX? For Remote Desktop Support Manager jobs in Plano, TX, the most frequently searched job titles are:
What job categories do people searching Remote Desktop Support Manager jobs in Plano, TX look for? The top searched job categories for Remote Desktop Support Manager jobs in Plano, TX are:
What cities near Plano, TX are hiring for Remote Desktop Support Manager jobs? Cities near Plano, TX with the most Remote Desktop Support Manager job openings:
Remote Desktop Support Manager jobs near you
Infographic showing various Remote Desktop Support Manager job openings in Plano, TX as of May 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 56% Physical, and 44% Remote job distribution, with an average salary of $72,010 per year, or $34.6 per hour.
Workplace Management & Solutions Practitioner

Workplace Management & Solutions Practitioner

Central Business Solutions, Inc

Irving, TX • Remote

Other

Posted 12 days ago

Job description

Key Responsibilities:
  • Lead and manage a team providing Desktop Management support, including Image Management, Patch Management, Software Distribution, Application Packaging, and Virtual Desktops support.
  • Oversee Messaging and Collaboration tools, including Intune, MS Teams Hub, and integration with Hub.
  • Manage Customer Endpoint Experience, VDI, Azure Desktop, Citrix, Desktop Imaging and Packaging, JAMF Apple Management, and Azure Virtual Desktop.
  • Implement and automate processes using Microsoft Intune, SCCM, and Microsoft Deployment tools.
  • Provide support for MS 365, Remote Technology Support, security patches, vulnerability remediation management, and endpoint policy management.
  • Ensure efficient mail routing, conference room calendar management scheduling.
  • Maintain advanced knowledge of desktop management, standardization processes, and technologies.
  • Develop and enforce policies related to the use of communication and collaboration tools. Provide training and support to employees on communication and collaboration tools. Collaborate with other departments to ensure seamless integration of communication and collaboration tools.
  • Client-Facing Responsibilities: Act as the primary point of contact for clients, ensuring their needs are met and addressing any concerns or issues promptly.
  • Build and maintain strong client relationships to ensure satisfaction and retention.
  • Qualifications Proven experience in desktop management, messaging, and collaboration tools.
  • Strong technical proficiency in Intune, SCCM, MS365, VDI, Citrix, JAMF, Azure Virtual Desktop, and other related technologies.
  • Excellent leadership and team management skills. Strong problem-solving and troubleshooting abilities.

Key Responsibilities:
  • Lead and manage a team providing Desktop Management support, including Image Management, Patch Management, Software Distribution, Application Packaging, and Virtual Desktops support.
  • Oversee Messaging and Collaboration tools, including Intune, MS Teams Hub, and integration with Hub.
  • Manage Customer Endpoint Experience, VDI, Azure Desktop, Citrix, Desktop Imaging and Packaging, JAMF Apple Management, and Azure Virtual Desktop.
  • Implement and automate processes using Microsoft Intune, SCCM, and Microsoft Deployment tools.
  • Provide support for MS 365, Remote Technology Support, security patches, vulnerability remediation management, and endpoint policy management.
  • Ensure efficient mail routing, conference room calendar management scheduling.
  • Maintain advanced knowledge of desktop management, standardization processes, and technologies.
  • Develop and enforce policies related to the use of communication and collaboration tools. Provide training and support to employees on communication and collaboration tools. Collaborate with other departments to ensure seamless integration of communication and collaboration tools.
  • Client-Facing Responsibilities: Act as the primary point of contact for clients, ensuring their needs are met and addressing any concerns or issues promptly.
  • Build and maintain strong client relationships to ensure satisfaction and retention.
  • Qualifications Proven experience in desktop management, messaging, and collaboration tools.
  • Strong technical proficiency in Intune, SCCM, MS365, VDI, Citrix, JAMF, Azure Virtual Desktop, and other related technologies.
  • Excellent leadership and team management skills. Strong problem-solving and troubleshooting abilities.

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