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Remote Desktop Support Manager Jobs in Cibolo, TX

CYNET SYSTEMS

In House Service

San Antonio, TX · Remote

$38/hr

Demonstrates self-awareness, manages emotions, and maintains composure. * Follows procedures and ... Experience with application and software packaging, deployment, and desktop support services.

HMG Careers

Remote Sales Manager

Saint Hedwig, TX · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Remote Sales Manager

Kirby, TX · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Remote Sales Manager

Garden Ridge, TX · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Sales Manager Remote

New Braunfels, TX · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Remote Sales Manager

Stockdale, TX · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Remote Sales Manager

Seguin, TX · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Sales Manager Remote

Saint Hedwig, TX · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Remote Sales Manager

Converse, TX · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Remote Sales Manager

Blanco, TX · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Remote Sales Manager

Schertz, TX · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

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All JobsDesktop Support JobsRemote Desktop Support Manager JobsRemote Desktop Support Manager Jobs in Cibolo, TX

Remote Desktop Support Manager information

See Cibolo, TX salary details

$13

$33

$55

How much do remote desktop support manager jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for remote desktop support manager in Cibolo, TX is $33.51, according to ZipRecruiter salary data. Most workers in this role earn between $22.26 and $44.52 per hour, depending on experience, location, and employer.

What does a remote desktop support manager do?

A Remote Desktop Support Manager oversees a team responsible for providing technical assistance to users remotely, primarily through remote desktop tools. Their duties include managing support staff, ensuring timely resolution of IT issues, maintaining service quality, and implementing best practices for remote troubleshooting. They also collaborate with other IT departments to streamline processes and may be involved in training and development of support personnel. The goal is to ensure users can access help quickly and efficiently, minimizing downtime and technical disruptions.

What are the key skills and qualifications needed to thrive as a remote desktop support manager?

To thrive as a Remote Desktop Support Manager, you need expertise in IT support, troubleshooting, and remote desktop administration, often backed by a degree in computer science or related certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator. Familiarity with remote management tools (such as TeamViewer, Remote Desktop Services, or Citrix), ticketing systems, and security protocols is typically required. Strong leadership, communication, and problem-solving skills help you effectively guide teams and resolve client issues. These skills and qualities are crucial for ensuring efficient remote support operations, high user satisfaction, and secure IT environments.

What are some common challenges faced by remote desktop support managers and how can they be addressed?

Remote Desktop Support Managers often encounter challenges such as coordinating a geographically dispersed team, ensuring consistent service quality, and managing complex technical issues remotely. To address these, it is important to establish clear communication channels, utilize centralized ticketing systems, and provide regular training for the support staff. Additionally, fostering a collaborative culture and leveraging remote monitoring tools can help maintain productivity and quickly resolve user issues.

What is the difference between Remote Desktop Support Manager vs Remote Desktop Support Technician?

AspectRemote Desktop Support ManagerRemote Desktop Support Technician
CertificationsCompTIA A+, HDI Support Center Analyst, ITILCompTIA A+, Microsoft Certified: Modern Desktop Administrator
Work EnvironmentSupervises support teams, manages workflows, oversees support operationsProvides technical support, troubleshoots remote desktop issues, assists end-users
Industry UsageIT support departments, managed service providersIT help desks, technical support centers

The Remote Desktop Support Manager oversees support teams and manages remote desktop support operations, requiring leadership skills and certifications. In contrast, the Remote Desktop Support Technician focuses on providing direct technical assistance to users. Both roles are essential in IT support environments, but they differ mainly in responsibilities and scope.

What are popular job titles related to Remote Desktop Support Manager jobs in Cibolo, TX?

For Remote Desktop Support Manager jobs in Cibolo, TX, the most frequently searched job titles are:

What job categories do people searching Remote Desktop Support Manager jobs in Cibolo, TX look for?

The top searched job categories for Remote Desktop Support Manager jobs in Cibolo, TX are:

What cities near Cibolo, TX are hiring for Remote Desktop Support Manager jobs?

Cities near Cibolo, TX with the most Remote Desktop Support Manager job openings:

Remote Desktop Support Manager jobs near you

IT Help Desk Support Technician- PART TIME

Connection

San Antonio, TX • Remote

$38 - $40/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Job Title: Part-Time IT Support Technician (Remote)

Location: 100% Remote (U.S.)

Duration: Contract (Up to 12 Months)

Schedule: Part-Time, 20 hours per week. The exact schedule will be determined with the hiring manager, but hours will be worked during standard business hours (approximately 4 hours per day).

Pay Rate: $38–40/hour

Position Overview

We are seeking an experienced IT Support Technician to provide day-to-day technical support for a small, fully remote office environment of approximately 15 employees. This role is ideal for a self-sufficient IT professional who enjoys working directly with end users, troubleshooting technical issues, and delivering exceptional customer service.

As the primary point of contact for desktop support, you will handle a variety of hardware and software issues while partnering with an escalation team for more complex networking and infrastructure-related incidents.

Responsibilities

  • Own day-to-day helpdesk and endpoint support across Microsoft 365, devices, applications, and connectivity.
  • Manage user accounts, groups, MFA, permissions, shared mailboxes, and secure access.
  • Support new hire onboarding from laptop ordering through full system access enablement.
  • Troubleshoot independently and explain root cause clearly (Tier 1/Tier 2 only)
  • Support a small-company environment where the role requires both hands-on execution and proactive operational improvement.
  • Help users adopt tools and technologies in a practical, business-friendly way.

Responsibilities:

  • 4+ years experience
  • Own day-to-day helpdesk and endpoint support across Microsoft 365, devices, applications, and connectivity.
  • Manage user accounts, groups, MFA, permissions, shared mailboxes, and secure access.
  • Support new hire onboarding from laptop ordering through full system access enablement.
  • Troubleshoot independently and explain root cause clearly (Tier 1/Tier 2 only)
  • Support a small-company environment where the role requires both hands-on execution and proactive operational improvement.
  • Help users adopt tools and technologies in a practical, business-friendly way.

Systems and Tools Knowledge:

  • Microsoft knowledge
    • M365 applications
    • Azure tenant
  • IT Policy and Security Management (general knowledge, not advanced)
  • iPhones/iOS
  • Intune Device Management

Company Description

Connection, a Fortune 1000 Global Solutions Provider, drives customer growth by calming the confusion of IT, guiding the connection between people and technology. The Connection brand includes Connection® Business Solutions, Connection® Enterprise Solutions, and Connection® Public Sector Solutions, which provide IT solutions and services to SMB, enterprise, and public sector markets. Connection holds hundreds of certifications with top vendors and offers expertise across multiple technology areas, delivering solutions to customers in over 174 countries.