ZipRecruiter

Log In

1

Desktop Support Manager Jobs in Cibolo, TX (NOW HIRING)

RMS COMPUTER CORP

Desktop Support

San Antonio, TX · On-site

$18.25 - $23.25/hr

The role involves various responsibilities including imaging laptops and desktops, troubleshooting, and equipment setup in a supportive work environment. Responsibilities : • Image/ Reimage Laptop ...

TKC Holdings

Linux Support Technician

San Antonio, TX · On-site

$17 - $19/hr

Manage and resolve support tickets within established SLA requirements while maintaining accurate ... Experience with remote desktop support and technical troubleshooting. * Familiarity with TCP/IP ...

next page

Showing results 1-20

All JobsDesktop Support JobsDesktop Support Manager JobsDesktop Support Manager Jobs in Cibolo, TX

Desktop Support Manager information

See Cibolo, TX salary details

$13

$33

$55

How much do desktop support manager jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for desktop support manager in Cibolo, TX is $33.51, according to ZipRecruiter salary data. Most workers in this role earn between $22.26 and $44.52 per hour, depending on experience, location, and employer.

What does a desktop support manager do?

Desktop support managers oversee the operations of the technical support staff in a company dedicated to helping customers resolve issues with their desktop computers. As a desktop support manager, your job duties include administrative tasks such as scheduling staff, supervising and evaluating employees, and using management computer software. The qualifications for a career as a desktop support manager include a bachelor’s degree in information systems technology and management experience. You need excellent technical skills and strong leadership skills to succeed in desktop support manager jobs.

What does a desktop support manager do?

A Desktop Support Manager oversees the team responsible for providing technical support to end users in an organization, primarily focusing on desktop computers, laptops, and related hardware and software. They manage support staff, coordinate troubleshooting efforts, and implement best practices to ensure efficient problem resolution. Additionally, Desktop Support Managers develop support policies, handle escalated technical issues, and may assist in planning IT infrastructure upgrades or deployments to meet organizational needs.

What are the key skills and qualifications needed to thrive as a desktop support manager, and why are they important?

To thrive as a Desktop Support Manager, you need strong technical knowledge of hardware, software, troubleshooting, and a background in IT, often supported by a degree in computer science or related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+, Microsoft Certified Solutions Expert (MCSE), or ITIL is highly valued. Leadership, communication, and problem-solving skills help in managing teams and delivering excellent user support. These abilities ensure efficient IT operations, maximize team performance, and enhance end-user satisfaction within the organization.

What are some typical challenges faced by a desktop support manager and how can they be addressed?

Desktop Support Managers often face challenges such as balancing urgent technical issues with long-term projects, managing a diverse team with varying skill levels, and ensuring high levels of end-user satisfaction. Proactively prioritizing tasks, offering ongoing training, and establishing clear communication channels can help address these challenges. Additionally, building strong relationships with other IT departments and maintaining a customer-focused approach are key to overcoming obstacles and ensuring smooth daily operations.

What is the difference between Desktop Support Manager vs Help Desk Supervisor?

AspectDesktop Support ManagerHelp Desk Supervisor
CertificationsCompTIA A+, Network+, ITILCompTIA A+, HDI-Support Center Analyst
Work EnvironmentOversees desktop support teams, manages hardware/software issues, strategic planningSupervises help desk staff, handles user tickets, ensures customer service quality
Industry UsageIT departments across various industries, corporate environmentsIT support centers, customer service teams in tech companies

The Desktop Support Manager focuses on managing desktop support teams, strategic planning, and overseeing hardware and software issues. In contrast, the Help Desk Supervisor primarily supervises help desk staff, manages user tickets, and ensures customer service quality. Both roles require similar certifications and are vital in IT support environments, but their scope and responsibilities differ.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level role in IT, as it provides foundational experience in troubleshooting hardware and software issues, customer service, and technical communication. It typically requires basic knowledge of operating systems, networking, and common tools, and can serve as a stepping stone to more advanced IT positions.
More about Desktop Support Manager jobs

What are the most commonly searched types of Desktop Support jobs in Cibolo, TX?

The most popular types of Desktop Support jobs in Cibolo, TX are:

What are popular job titles related to Desktop Support Manager jobs in Cibolo, TX?

For Desktop Support Manager jobs in Cibolo, TX, the most frequently searched job titles are:

What job categories do people searching Desktop Support Manager jobs in Cibolo, TX look for?

The top searched job categories for Desktop Support Manager jobs in Cibolo, TX are:

What cities near Cibolo, TX are hiring for Desktop Support Manager jobs?

Cities near Cibolo, TX with the most Desktop Support Manager job openings:

Desktop Support Manager jobs near you
Infographic showing various Desktop Support Manager job openings in Cibolo, TX as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $69,698 per year, or $33.5 per hour.

Desktop Support

San Antonio, TX • On-site

RMS COMPUTER CORP
201 - 500 employees
Learn more about RMS COMPUTER CORPexternal

$18.25 - $23.25/hr

Full-time

Re-posted 29 days ago

Job description

Job Summary:
RMS COMPUTER CORP is seeking a Field Technician to assist with the delivery, installation, and maintenance of end-user computer equipment. The role involves various responsibilities including imaging laptops and desktops, troubleshooting, and equipment setup in a supportive work environment.
Responsibilities:
• Image/ Reimage Laptop-Desktops
• Desk setup moves
• Computer refresh equipment swaps/migrations
• Break Fix activity
• Application installations
• Simple Troubleshooting
• Equipment deliveries and setup
Qualifications:
Required:
• Customer service experience a huge plus
• Strong communication skills both verbal and written
• Attention to detail is critical
• Problem solving and the ability to work in both with team and independently
Company:
Engaging professional resources to drive today's business technology needs. Founded in 1985, the company is headquartered in New York, USA, with a team of 201-500 employees. The company is currently Growth Stage.
RMS Computer logo

About RMS Computer

Sourced by ZipRecruiter

A proud certified Minority/Women-owned Business Enterprise (MWBE) of over 20 years as well as a privately held organization, RMS Computer Corporation provides highly skilled professionals to IT and non-IT sectors nationwide. For over 36 years, our goal has remained the same: to provide our clients with the highest quality of technical and non-technical resources available in the market at the most competitive rates. We strongly believe that building a successful company starts with top talent. Our primary clients are major financial services companies, worldwide investment banks, and retail and consumer banking institutions. We also provide services to major technology and Fortune 500 companies from our headquarters in New York City.

Company size

201 - 500 Employees

Headquarters location

New York, NY, US

Year founded

1985

View All RMS Computer Jobs

Apply